heartConnect Account

Adding an account is the first step to getting started with OnlyMonster’s management system. You only need to connect the account once — after that, you can manage access for your team without ever sharing login details.

This guide covers accounts without Face Verification. For Face Verification accounts, see the Face Verification Login Guide.

For a comprehensive overview of all supported platforms and available features, click here.

Step-by-Step Manual on Adding an Account

Before you start, make sure you're using the OnlyMonster Browser, as it’s required for login and platform compatibility.

Adding the profile

  1. Navigate to the Accountsarrow-up-right section and click the Connect Account button.

  1. Select the platform of the account you’d like to connect.

  1. Log in to the account you’re connecting by email and password.

Once the Login window opens, you have 15 minutes to log in the profile. If the timer runs out, refresh the page and start over.

If the page has 2-step authentication enabled via an authenticator app or SMS, enter the security code in the corresponding field.

If Face Verification is required, refer to the Face Verification Login Guide. The US proxies are already active on the login window.

Trial Period Activation

After connecting the account, you’ll be offered a 7-day trial with full access to platform features. Click Confirm to activate the trial.

Setting Up Account Settings

Once you activate the Free Trial, the Account settings will open. You’ll be able to assign team members, set the proxy and time zone, and make other changes. By default, US proxies are enabled for the Account. More details are provided in the Proxy Management articlearrow-up-right.

Process Complete

The account has been successfully connected. You can verify this by checking the account status in the Account tab — an Active status indicates the account is ready for use.

In case of a different status (Inactive or Waiting), please contact the Support Team via the chatbox in the bottom-right corner.

Access your Account

The profile picture should now appear in the left sidebar. If the icon doesn’t appear, ensure that the trial is activated. (If you skipped the trial activation step - you can do it in the Account Settings).

Click on the icon to access the profile.

Deleting an account

To delete an account, please contact the Support Team and provide the account ID (found next to the profile picture), tag or link.

Further configuration

To customize the settings — please refer to the Creators Management articlearrow-up-right.

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