# Connect Account

Adding an account is the first step to getting started with OnlyMonster’s management system. You only need to connect the account once — after that, you can manage access for your team without ever sharing login details.

This guide covers accounts without Face Verification. For Face Verification accounts, see the [Account Adding and Login with Face Verification guide](/team-and-security-management/account-adding-and-login-with-face-verification).&#x20;

For a comprehensive overview of all supported platforms and available features, [click here](/onlymonster-browser/supported-platforms-on-onlymonster).&#x20;

## Step-by-Step Manual on Adding an Account

Before you start, make sure you're using the **OnlyMonster Browser**, as it’s required for login and platform compatibility.

### Adding the profile

1. Navigate to the [Accounts](https://onlymonster.ai/panel/creators) section and click the **Connect Account** button.

<figure><img src="/files/ky8QeGpkJlEYjs0Jcxqd" alt=""><figcaption></figcaption></figure>

2. Select the platform of the account you’d like to connect.<br>

<figure><img src="/files/h5CBRuzVtLeEzSCHGb6O" alt=""><figcaption></figcaption></figure>

2. Log in to the account you’re connecting by **email and password**.&#x20;

<figure><img src="/files/K1doOjcdx2zsTE8RbFND" alt=""><figcaption></figcaption></figure>

Once the Login window opens, you have 15 minutes to log in the profile. If the timer runs out, refresh the page and start over.&#x20;

If the page has 2-step authentication enabled via an authenticator app or SMS, enter the security code in the corresponding field.

If Face Verification is required, refer to the [Face Verification Login Guide](/team-and-security-management/dobavlenie-ili-login-cherez-face-verification/legacy-account-adding-and-login-with-face-verification).\
The US proxies are already active on the login window.

### Trial Period Activation

After connecting the account, you’ll be offered a 7-day trial with full access to platform features. Click Confirm to activate the trial.

<figure><img src="/files/tIr53FGR8FeJrl6VK352" alt=""><figcaption></figcaption></figure>

### Setting Up Account Settings

Once you activate the Free Trial, the Account settings will open. You’ll be able to assign team members, set the proxy and time zone, and make other changes.\
\
By default, US proxies are enabled for the Account. More details are provided in the [Proxy Management article](https://docs.onlymonster.ai/onlymonster-browser/proxy-management).

### Process Complete

The account has been successfully connected. You can verify this by checking the account status in the Account tab — an Active status indicates the account is ready for use.

<figure><img src="/files/iXl38HQgI2Ih1zjSyeRF" alt=""><figcaption></figcaption></figure>

In case of a different status (Inactive or Waiting), please contact the Support Team via the chatbox in the bottom-right corner.&#x20;

## Access your Account

The profile picture should now appear in the left sidebar. If the icon doesn’t appear, ensure that the trial is activated. (If you skipped the trial activation step - you can do it in the Account Settings).&#x20;

Click on the icon to access the profile.

## Deleting an account

To delete an account, please contact the Support Team and provide the account ID (found next to the profile picture), tag or link.

## Further configuration

To customize the settings — please refer to the [Creators Management article](https://docs.onlymonster.ai/team-and-security-management/creator-management).

<br>


# Account Adding and Login with Face Verification

To add an account or complete login using Face Verification, follow the steps below. Make sure the creator is available and ready to complete the verification process in real time.

This guide covers two situations where Face Verification is needed

* Adding a new account to OnlyMonster for the first time
* Verifying an existing account when OnlyFans requests a new Face ID check

Depending on the type of verification requested, one of two flows will be offered automatically — you'll see the relevant option on screen and should follow the steps for that flow:

* **Verification via the OnlyMonster mobile app** — the creator completes the selfie scan in the app
* **Verification via a web link** — the creator completes the selfie through a browser link, no app required

## Verification via the OnlyMonster Mobile App

<figure><img src="/files/b8P2V2kPIqSdopHogTvH" alt="" width="375"><figcaption></figcaption></figure>

### Install the OnlyMonster app on the creator's phone

The creator needs to install the app on the phone they'll use for the selfie scan.

### Android:

1. In the account adding window, copy the APK download link and send it to the creator — this ensures they get the latest version of the app.
2. The creator downloads and opens the file, then taps Install.

If prompted, the creator needs to allow Install from unknown sources in their phone settings.

### iPhone (iOS):

1. The creator installs TestFlight from the App Store (it's free).
2. The creator opens this link on their phone: <https://testflight.apple.com/join/GmPjpWXy>
3. TestFlight installs the OnlyMonster app automatically.

### Adding or Verifying an Already-Connected Account

#### Follow these steps&#x20;

On your computer:

1. Go to the[ Accounts](https://onlymonster.ai/panel/creators) section and click Connect Account.
2. Select the platform (OnlyFans).
3. Enter the account's email and password and log in.
4. When the Face Verification prompt appears, click Verify with selfie.
5. Select Remember for 30 days.
6. A verification link will appear on screen — copy it.

Now hand off to the creator:

7. Send the copied link to the creator (via any messenger or chat).
8. The creator opens the OnlyMonster app on their phone, pastes the link, and taps Continue.
9. The creator follows the on-screen instructions to complete the selfie scan.

Back on your computer:

10. Once the creator done, you will be automatically redirected.

## Verification via a Web Link

Make sure the creator is available and ready to complete the verification in real time, since the link has a short time limit.

<figure><img src="/files/5fHqRkYp0UGZdMoipcPx" alt="" width="375"><figcaption></figcaption></figure>

#### **Follow these steps**

On your computer:

1. Go to the [Accounts](https://onlymonster.ai/panel/creators) section and click Connect Account.
2. Select the platform (OnlyFans).
3. Enter the account's email and password and log in.
4. When the verification window appears, click Verify with selfie and select Remember for 30 days.
5. A new window will open with a verification link — copy it.

Now hand off to the creator:

6. Send the link to the creator.
7. Ask the creator to complete the selfie verification within 1 minute.
   * Multiple failed attempts may result in a temporary time restriction.

Back on your computer:

8. Once the creator has completed the verification, click Complete.

<br>


# Добавление или логин через Face Verification

Это руководство охватывает два сценария, при которых требуется Face Verification:

* Добавление нового аккаунта в OnlyMonster впервые
* Верификация уже подключённого аккаунта, когда OnlyFans запрашивает повторную проверку Face ID

### Установите приложение OnlyMonster на телефон модели

Модели нужно установить приложение на телефон, с которого будет выполняться фейс верификация.

### Android:

1. В окне добавления аккаунта скопируйте ссылку для скачивания APK и отправьте её криейтору — так он получит актуальную версию приложения.
2. Модель скачивает файл, открывает его и нажимает Установить.

Если появится вопрос, модели нужно разрешить установку из неизвестных источников в настройках телефона.

### iPhone (iOS):

1. Модель устанавливает TestFlight из App Store (бесплатно).
2. Модель открывает следующую ссылку на телефоне: <https://testflight.apple.com/join/GmPjpWXy>
3. TestFlight автоматически устанавливает приложение OnlyMonster.

***

## Добавление нового или верификация уже подключённого аккаунта

Если аккаунт уже добавлен в OnlyMonster — удалять и заново добавлять его не нужно. &#x20;

На вашем компьютере:

1. Перейдите в раздел[ Accounts](https://onlymonster.ai/panel/creators) и нажмите Connect Account.
2. Выберите платформу (OnlyFans).
3. Введите email и пароль аккаунта.
4. Когда появится запрос на верификацию, нажмите Verify with selfie.
5. Выберите Remember for 30 days.
6. На экране появится ссылка для верификации — скопируйте её.

Передайте ссылку модели:

1. Отправьте скопированную ссылку модели.
2. Модель открывает приложение OnlyMonster на телефоне, вставляет ссылку и нажимает Continue.
3. Модель следует инструкциям на экране и проходит верификацию.

Обратно на вашем компьютере:

1. Как только модель подтвердит, что процесс завершен, нажмите Complete.

Все готово.&#x20;

<br>


# Legacy Account Adding and Login with Face Verification

To add an account and complete login using Face Verification, follow the steps below. Make sure the creator is available and ready to complete the verification process in real time.

## Video Guide&#x20;

{% @arcade/embed flowId="cl1QxCNWbbzwaUcQu2Fj" url="<https://app.arcade.software/flows/cl1QxCNWbbzwaUcQu2Fj/edit>" %}

## Steps to Add an Account with Face Verification

1. **Go to the Accounts section** in your dashboard.
2. Click **Connect Account** and select the platform.
3. Enter the **email and password** for the account.
4. When the verification window appears, click **Verify with selfie** and select **Remember for 30 days**.
5. A new window will open with a **verification link**.

* **Copy the link and send it to the person who has to undergo the verification process**.

6. They need to complete the selfie verification **within 1 minute**.

* Multiple failed attempts may result in a temporary time restriction.

7. Once they have completed the verification, click **Complete** on your side.

Congratulations, you are done!&#x20;

If you need help or run into any issues, feel free to contact our Support Team.

<br>


# Custom Proxy Setup for Account Connection

When adding a new account to your OnlyMonster organization, a proxy is automatically reserved. For certain platforms — such as **Reddit** — it’s crucial to use a custom proxy to avoid login issues, platform restrictions, or IP-related blocks.&#x20;

<figure><img src="/files/Crq0QngLqnrBWm0obaR7" alt=""><figcaption></figcaption></figure>

### How to add an account using a Custom proxy:

1. Enable custom proxy: Toggle the "**Use Custom Proxy**" option before connecting the account.&#x20;

*For Reddit platform, the credentials input window is always open.*

2. Enter Proxy Credentials: In the field, enter a **SOCKS5 proxy credentials**:
   1. Host
   2. Port
   3. Login
   4. Password
3. Connect: **Click Connect t**o continue.

Once connected, the custom proxy will be **automatically applied to the Account**.

**Troubleshooting**: If you enter non-working proxy credentials, you'll receive a notification about the inability to validate the proxy credentials. Double-check that all fields (host, port, login, password) are entered correctly. If the data is correct and the error persists, it means the proxy itself is not working.

<br>


# Account Management

Managing all accounts in one centralized place is essential for running an organization efficiently.

On the **Account** tab, you can view all your accounts and customize each one's settings. The OnlyMonster [permission system](https://docs.onlymonster.ai/team-and-security-management/roles-and-permissions) lets you control which team members have access to specific sections within this area.

This article covers:

* **Accounts Management Overview** — the organization accounts list, from which you can navigate to each account's settings
* **Account's Settings** — individual customization options for each account.

## Account Management Overview

In the main section, you can see all accounts added to your organization. \
You can view the full list or filter accounts by group.

<figure><img src="/files/wzbp7OhuI3667oTSJ5Ba" alt=""><figcaption></figcaption></figure>

Here you can also see:

1. **Account** **ID**
2. Display **name** and **username** on account
3. Account's platform name
4. [**Groups**](#user-content-fn-1)[^1] they belong to
5. **Subscription price** on account
6. **Session status**: [<mark style="color:yellow;">**Active**</mark>](#user-content-fn-2)[^2]**;** [<mark style="color:blue;">**Waiting**</mark>](#user-content-fn-3)[^3]**;** [**Inactive**](#user-content-fn-4)[^4]
7. The active [**OnlyMonster plan**](#user-content-fn-5)[^5]
8. **Settings** - click to open and fine-tune the account's settings

## Account’s settings

To edit an account, click the blue **Open Settings** button in the Accounts panel. This will take you to the **Edit Account** section, where you can customize various settings.

<figure><img src="/files/hdQ5sRBR3PZOe9HVj1D7" alt=""><figcaption></figcaption></figure>

## Assigning Members&#x20;

In the **Members** section, you can see all team members who currently have access to the account's profile. You can **assign** or **revoke** access as needed.

Members can be assigned in two ways:

* **Individually** — add team members one by one
* **By role** — select a role to see all members assigned to it, then assign all of them to the account at once

The role-based option makes it easy to onboard an entire team to a new account in just a few clicks.

<figure><img src="/files/TGAFCro1UznvUewKy9M6" alt=""><figcaption></figcaption></figure>

## Notes and Groups Editor

On the left side of the settings panel, you'll find the account's **display name**, **username**, and **OnlyMonster ID**.

You can add a **custom label** (up to 8 characters) and **notes** (up to 1,000 characters) to each account. Both are visible when hovering over the account's icon in the sidebar, giving your team quick access to key information without having to open the full settings.&#x20;

You can also assign the account to a **group**, which makes it easier to search and filter accounts across the platform and in analytical sections.

## Billing

On the right side, you'll find the account's **current plan** and its **expiry date**. Click **Select Plan** to go to the [**Billing**](https://onlymonster.ai/panel/billing/) tab, where you can manage plans and payments.&#x20;

## Proxy Settings

This section lets you **manage proxies** for the accounts — activate or switch proxy when needed. We recommend enabling the **Primary Proxy Provider**. For the best performance, choose a proxy from a location closest to your team. The active proxy is shown as <mark style="color:green;">selected</mark>. \
For more details, see the [**Proxy Management**](https://docs.onlymonster.ai/onlymonster-browser/proxy-management) guide.

<figure><img src="/files/MacXWhIy3gxXkKmjwlme" alt="" width="563"><figcaption></figcaption></figure>

## Note Template

In this section, you can set a **default note template** that will automatically appear in the **Fan Notes Widget** for all team members.

The template is applied to fans who don't have an existing note yet — if a fan already has a note, the template won't overwrite it. This is useful for standardizing how your team collects fan information from the start.

<figure><img src="/files/DKxauyIzxSqa6agGnjrp" alt="" width="563"><figcaption></figcaption></figure>

## Timezone Management

Managing time zones is important for coordinating your team across different regions. You can set an **Organization timezone** that applies globally, or choose a **custom timezone** for individual account sessions when needed.

{% hint style="info" %}
**Important:** Make sure **"Set time automatically"** and **"Set time zone automatically"** is **enabled** in your computer's Date & Time settings (*Settings → Time & Language → Date & time*). If this option is disabled, your OS timezone may override the custom one you've configured, causing OnlyMonster to pick up the wrong time.
{% endhint %}

<figure><img src="/files/NWibGch5HQIktbslOYTc" alt="" width="563"><figcaption></figcaption></figure>

## Inboxes

If multiple operators are working on the same account, the **Inboxes** feature lets you split the fan list into separate groups — each operator works only with their assigned fans, keeping the workflow organized and conflict-free.

You can configure Inboxes directly from the creator's settings.

For full setup instructions, see the [**Inboxes — Advanced Group Chat Splitting**](https://docs.onlymonster.ai/chatter-features/inboxes-advanced-group-chat-splitting) guide.

<figure><img src="/files/4mKvY5ECxrEazQbak4WO" alt="" width="563"><figcaption></figcaption></figure>

## Emoji Customization

In this section, you can customize the **Emoji Bar** for an account. You can set a personalized emoji set of up to **15 emojis**, ensuring consistency across your entire team.

Click the emojis you want to add — they'll appear in the upper panel. Click **Update** to save your selection.

The chosen emojis will be visible in the Messages section for all team members working with this account.

If no emojis are configured here, each team member will be able to add and remove emojis from the panel in the Messages section individually.

<figure><img src="/files/pTgrcXrhGJ9zgOcM95nX" alt="" width="563"><figcaption></figcaption></figure>

[^1]: By navigating to the Groups tab, you can create new creator groups, as well as edit or delete existing ones. You can add creators to groups, which is especially useful for working with analytics metrics and managing workflows when different teams handle specific creators.

[^2]: &#x20;the plan is active, and the account is logged into OnlyFans&#x20;

[^3]: the plan is active, but the account is not logged into OnlyFans&#x20;

[^4]: &#x20;the plan is inactive (you can renew the plan in the [Billing](https://onlymonster.ai/panel/billing/) tab)

[^5]: based on the creator’s 30-day income. You can learn more about plans and billing here (link)


# Disconnect Account

An account can be disconnected from the organization it's connected to.

Disconnection is handled by the Support Team upon request. It isn't an action you can perform yourself in the panel.

#### What Changes

Once the account is disconnected:

* It's removed from the organization's Accounts tab and from the sidebar
* Its OnlyMonster plan is deactivated
* All assigned team members lose access to the profile

### Active Plan

If the account has an active OnlyMonster plan, a disconnection request can be submitted in two ways:

* **From the organization** — by the organization owner, or by a person the owner has authorized to act on their behalf
* **From the creator** — by the owner of the page

In both cases, the Support Team will verify the identity/ownership of the requester before processing the request. The Support Team may request additional confirmation and may pause processing until it is provided.

When the request comes from the creator, the organization will be notified that a disconnection request has been received. Once ownership is confirmed, the account is disconnected from the organization within 7 days.

Disconnecting an account in OnlyMonster only removes the account's connection to the organization within the platform. It does not terminate, modify, or otherwise affect any separate agreement between the creator and the organization; any obligations under that agreement remain a matter between the parties.

### Inactive Plan

If the account's plan is Inactive, the account isn't in paid use by the organization. Either side — the organization or the creator — can ask for the disconnection.

### Sending a Request

If the account has an active OnlyMonster plan and the organization isn't disconnecting it, the creator can request the disconnection directly.

To do that, write to <contact@onlymonster.ai> and provide a link to the account's profile.

The Support Team will reply with the next steps and let you know if anything else is needed.

*For information about what happens to account data after disconnection, see the* [*Privacy Policy*](https://onlymonster.ai/privacy_policy)*.*&#x20;


# Team management

A team management system centralizes team oversight, allowing you to manage roles, access, and workflows efficiently, ensuring effective collaboration and team success.

**Adding employees**

For an employee to be added to the team, they first need to register on OnlyMonster platform.

{% hint style="info" %}
You have to disable the built-in translator in your browser to complete the registration process.
{% endhint %}

During registration, they must select the **"I am an Organization Employee"** option and insert your [**unique invite link**](#user-content-fn-1)[^1]**.** After that, they will receive a confirmation email.

{% @arcade/embed flowId="uqgLbnetzqRpkuBFnzHj" url="<https://app.arcade.software/flows/uqgLbnetzqRpkuBFnzHj/edit>" %}

To share the unique invite link, navigate to the ["Members"](https://onlymonster.ai/panel/members/) page, copy the link, and send it to the new employee.

<figure><img src="/files/uh9VFA4DakgVKV5D6Hi1" alt=""><figcaption></figcaption></figure>

Once your team members have successfully registered via your unique invite link, they will appear in your team members list.

{% hint style="danger" %}
[Role](/team-and-security-management/roles-and-permissions) must be assigned to the employee before they can access the Account.
{% endhint %}

## Managing the team

With the ability to view the full list of your team members, as well as edit and delete accounts as necessary, you can efficiently manage your team's access and maintain control over your workspace.

**You** **can** **view all your employees at once, as well as use filters or a search field:**

1. **Role filter** - each employee is assigned a role with chosen permissions (for more details please refer to the [Roles and Permissions article](/team-and-security-management/roles-and-permissions));&#x20;
2. **Tags filter** - you can add tags for additional team segmentation ([more details on adding tags](#id-1.3-tag-or-delete-member-from-agency));&#x20;
3. **Assigned accounts filter**: Sort the members by assigned Accounts;
4. **Search field:** find members by their names or emails.

<figure><img src="/files/NQ1JjVriqcWEC8sYDVQJ" alt=""><figcaption></figcaption></figure>

### **General view**

**In the Team members list, you can view the following:**\
\
5\. **Check box** - allows you to select multiple employees and assign them a role at once&#x20;

6\. **Member’s ID**: A unique ID of each user&#x20;

7\. **Member’s name**: Name that member specified when creating the account, or custom name if there is one

8\. **Assigned Accounts**: All accounts assigned to the member. You can assign and revoke Accounts by clicking on the icons.

9\. **Member’s email**.

10\. **Role** assigned to a member.\
\
**To each user's right, there are options to:**\
\
11\. **Edit** \
12\. **Remove the employee from the organization**

### Assign accounts in General view

<figure><img src="/files/S7YAi2ofamlXEY35gzYe" alt=""><figcaption></figcaption></figure>

Clicking the icons in the **Assigned Accounts** column will open the assigning menu. Here you can specify which accounts the employee will have access to, provide access to all accounts, or revoke access.&#x20;

Choose an account from the dropdown menu and click "Assign Account" to grant access. To revoke access, simply click "Revoke." Use the "Assign All" or "Revoke All" options to manage Member’s access for all accounts at once.

## Edit user

By clicking "Edit" you'll be forwarded to the member’s configuration page, where you can:

### 1.1 Assign Member's Role&#x20;

Select a role from the dropdown menu, then click "Update" (for more details about roles, check the article).&#x20;

### 1.2 Assign Accounts in Edit Member menu&#x20;

You can specify which accounts the employee will have access to, provide access to all profiles, or revoke access. Select an account from the dropdown menu and click "Assign Account". To remove access, click "Revoke". You can simultaneously give or remove access to all accounts by using "Assign All" or "Revoke All" options.

<figure><img src="/files/RVkwkbNyfdzp9bXwwqJL" alt=""><figcaption></figcaption></figure>

### 1.3 Tag, Add Custom Name or Delete Member from Organization&#x20;

The ability to tag employees allows you to assign tags to specific employees, which simplifies editing and managing them later. To add a tag, select it from the dropdown menu or (if you need to create a new one type it in the field, then click "Add as New Tag"). After that, click "Update". To remove a tag, click the cross icon and then "Update".

To add a **Custom name** - enter the name and click "Update".

[^1]: The link remains valid over time, so we recommend resetting the link periodically to ensure that only authorized individuals can join your workspace. You can do it by clicking “Reset”.


# Roles & Permissions

Roles & Permissions allow the organization owner to decide what features each team member can access and use on the OnlyMonster platform and the connected accounts.

Some team members may only need basic permissions, while others may require full access to manage the organization's business operations.&#x20;

In this doc, we will explain how to configure employee access using the roles’ system to ensure security and efficient operation.

{% hint style="danger" %}
Role must be assigned to the employee before they can access the account.
{% endhint %}

## What is the Role’s System? <a href="#h_fe6d24e8b2" id="h_fe6d24e8b2"></a>

Role’s system is a flexible access feature that allows you to control what your organization's employees can do. For each role, you can select specific permissions and save them. In this way, you create a pre-set of permissions that you can assign to your employees.

Thus, you don’t need to set up access for each new employee individually. Instead, you have to create the role and choose the permissions once.

## How do you create, edit, and delete roles?

Navigate to the 'Roles' tab. Here you can add a new role, edit it, or delete it if necessary.

<figure><img src="/files/5JXIkEc9WXSYVpaDSBxY" alt=""><figcaption></figcaption></figure>

### Create a role

Click '**Add New Role**'

Name the role according to its [intended function](#user-content-fn-1)[^1].

Choose a color for the role label.

[Assign permissions](#user-content-fn-2)[^2] to the role based on what access you want the users to have.

After you choose the permissions - click “**Create**”.

Done. The role is created.

<figure><img src="/files/uN7Ik3TgbiYk9PAbRXp0" alt=""><figcaption></figcaption></figure>

### Edit and delete a role

You can **edit** and **delete roles** in the Roles tab.

To change access settings for your employees, click "**Edit**". Now you’ve been forwarded to the **Permissions section**, where you can remove current permissions and grant new ones. After making the necessary changes, click "**Save**".

The role will be updated within 5 minutes, and all employees with that role will get the new access permissions.

<figure><img src="/files/QZ6R4hpCI07JBKHLjUXZ" alt=""><figcaption></figcaption></figure>

To delete a role, click "**Delete**".

{% hint style="warning" %}
When a role assigned to a specific employee is deleted, the employee will be assigned the **“Default Member”** role.\
In this case, the employee will receive access only to **basic platform functionality**, including **OF Home, OF Notifications, OF Messages, OF My Profile, AI Replies, Spell Checker, and Buying Power**.\
If you need to revoke all permissions for an employee, you can create a role with no permissions and assign it to employees as needed.
{% endhint %}

## General Permissions <a href="#h_4660446df2" id="h_4660446df2"></a>

The Permissions section contains all available permissions, which are divided into 4 blocks:

**OnlyFans Menu** - You can choose to either open or keep closed each section in the OnlyFans menu to ensure the security of your team’s operations.

**OnlyFans Chatting & Security** - This block contains permissions related to the security of your organization.

{% hint style="warning" %}
Permission to Unsend messages allows a user to unsend a message within 24 hours. When disabled all users can unsend a message within 1 minute.
{% endhint %}

**OnlyMonster Control Panel -** Section access configurations for the OnlyMonster platform are crucial for managers and team leads, giving them access to analytics and management tools.

**OnlyFans Enhancements** - Additional tools to enhance the chatting experience and fans’ interaction.

To grant permission, tick the corresponding checkbox[^3]. When all permissions are chosen - click on [**Save**](#user-content-fn-4)[^4].

{% hint style="danger" %}
*These permissions are crucial for the account’s safety and they should not be given to all team members:*

*Settings (Profile, Account & Privacy)*

*Cards & Bank*

*Streaming*

*Help & Support*

*Logout button*

*Chat hiding & Fan blocking*

*Unsend Message*

*Add (Upload) New Media*

*Delete Media from Vault*

*Promotions*
{% endhint %}

## Recommended by OnlyMonster roles setup

Recommendations for creating roles for both beginner and experienced chatters, as well as managers. These permission settings are recommended and can be used as a starting point for your work with OnlyMonster. You can select permissions based on your agency's policy and personal preferences.

### Chatter (beginner)

<figure><img src="/files/YKyijOzcSrSfq5XT9SGp" alt=""><figcaption></figcaption></figure>

### Сhatter (PRO)

<figure><img src="/files/lCnfpqUUoVldUdYNmqyS" alt=""><figcaption></figcaption></figure>

### Administrator or Team Lead

<figure><img src="/files/ltnJpTqvmALFTZxTkkGi" alt=""><figcaption></figcaption></figure>

## Assigning Roles to Team Members

Once you’ve created a role, you can assign it to employees in your agency.

Go to the [Members tab](https://onlymonster.ai/panel/members/).

Click on [**edit member**](#user-content-fn-5)[^5]**.**

Select the role from the dropdown list.

<figure><img src="/files/fVqg953qNiOKC2jzw3gf" alt=""><figcaption></figcaption></figure>

\
\ <br>

[^1]: e.g., "Chatter", "Team Lead", "Manager")

[^2]: Discover more about permissions and roles setup sections, and the Permissions library in the dedicated article

[^3]: a checkmark indicates that the permission is granted and the employee will have access to that section

[^4]: or **Create** in case of a new role

[^5]: or choose multiple members via the checkbox on the left


# OnlyMonster Permissions Library

The permission system is a crucial element in managing your team effectively. Permissions assigned to a role determine which sections team members can access and what actions they can perform.

## OnlyMonster Control Panel

This block contains permissions for the OnlyMonster Browser interface.

* **Dashboard:** Access to the central analytics board and Account Overview, providing an overview of key metrics across the organization.
* **Chatter Metrics:**&#x20;
  * **View Metrics:** Access to Chatter Metrics dashboard - team performance statistics, including PPV sales, tips and message metrics.
  * **View Transactions:** Access to Transactions tab without the ability to make changes. This permission automatically includes View Metrics permissions.
  * **Edit Transactions:** Enables assigning transactions to agency members. Enables both View Metrics and View Transactions permissions.
* **Chatter shifts:** Allows your team members to use a dedicated calendar to schedule employees’ work hours.
  * **View shifts:** Only Viewing chatter shifts.
  * **Edit shifts:** Create and edit chatter shifts.
* **Message Tracker:** Provides access to the Message Tracker tool, which logs and monitors all messages sent across connected OnlyFans accounts.
* **Accounts:**
  * **Connect Account:** Permission to add accounts to organization.
  * **Groups:** View and manage groups of accounts, including adding/removing accounts from groups.
* **Account Settings:**
  * **Assign Accounts:** Manage team members’ access to accounts.
  * **Proxy Settings:** Manage settings for proxies, time zones, emoji customizations, and inboxes.
* **Creator Insights:** In-depth analytics for account performance.
* **Traffic Metrics:** Access to the legacy Traffic Metrics (tracking links and trial links, view and edit).
* **Traffic Metrics (Beta):** Analytical tools for tracking, trial links, and direct traffic.
  * **View Traffic Metrics:** View-only access to Traffic Metrics data, including link performance and fan acquisition analytics.
  * **Edit Traffic Metrics:** Allows creating, editing, and managing traffic metric settings.
* **Auto-Renew Promotion:** Access to the fan engagement tools for creating auto-renewing promotions.
* **Auto-Follow Expired:** Manage auto-subscription settings for expired fans.
* **AI Assistant Settings:** AI credits status, Status reply, and quick reply buttons customization.
* **Auto-Message Campaigns:** Tools for setting up and managing automated messaging workflows.
  * **View Auto-Messages:** View-only access to auto-message campaigns and their configurations.
  * **Edit Auto-Messages:** Allows creating, editing, and managing auto-message campaigns.
* **Dynamic Fan Lists:** Smart filtering tools for grouping fans by behavior, spending, or activity.
  * **View Dynamic Fan Lists:** View-only access to Dynamic Fan Lists and their filtering criteria.
  * **Edit Dynamic Fan Lists:** Allows creating and editing Dynamic Fan Lists used for targeted messaging and automation.
* **Priority Mass Messages:** Mass messaging tools powered by the OnlyMonster system for higher deliverability.
  * **View Priority Mass Messages:** View-only access to Priority Mass Message campaigns.
  * **Edit Priority Mass Messages:** Allows creating, scheduling, and editing Priority Mass Messages in the OnlyMonster panel.
* **Media Uploader:** Provides access to the Media Uploader tool for directly uploading media to OnlyFans accounts from the OnlyMonster panel <mark style="color:$info;">(currently not available)</mark>.
* **Media Hub:**
  * **View Media:** Access to Media Hub files in the OnlyMonster Browser panel.
  * **Upload Media:** Allows uploading media to the Media Hub panel using the “Upload Media” button <mark style="color:orange;">(safety-sensitive!)</mark>.
  * **Edit Media:** Permission to create and rename folders, edit descriptions, tags, preferred prices, link and unlink folders.
  * **Delete Media:** Allows users to delete files and folders in the Media Hub panel.&#x20;
* **Message Templates:** Shared library of reusable message templates for the team.
  * **View Public Templates:** View-only access to shared (public) message templates available across the team.
  * **Edit Public Templates:** Allows creating, editing, and deleting public message templates accessible to all team members.
* **Message Guard:**&#x20;
  * **View Message Guard**: Permission to view Message Guard tab in OnlyMonster Panel.
  * **Edit Message Guard:** Allows for adding and editing Message Guard Settings.
* **AI Translate:** Access to AI Translate settings (Glossary).
  * **View AI Translate:** View-only access to AI Translate settings.
  * **Edit AI Translate:** Allows editing AI Translate settings, including language pairs and translation rules.
* **Mimic AI:**
  * **Start/Stop Mimic:** Lets a member turn Mimic AI on and off in chats in the OnlyFans interface.
  * **View Mimic AI Settings:** Lets a member open and view Mimic AI settings.
  * **Edit Mimic AI Settings:** Lets a member change Mimic AI settings (Creator Persona, Tone of Voice, Settings, and Disclosure).
* **Members**:
  * **View Members:** Permission to view members.
  * **Edit Members:** Edit member information such as tags, notes, [assign and revoke access to ](#user-content-fn-1)[^1]accounts.
  * **Remove Members:** Permission to remove members from the organization.
* **Roles:**
  * **View Roles:** Access to view and manage roles.
  * **Edit Roles:** Manage role permissions and assign roles to team members.
  * **Assign Roles:** Assign roles to team members.
* **Agency:** View and edit organization information such as time zone and name.
* **Billing:** Access to billing, plan renewals, AI request usage, and billing history.

\
\ <br>

[^1]: In case Assign Creators permission is granted&#x20;


# OnlyFans Permissions Library

The permission system is a crucial element in managing your team effectively. Permissions assigned to a role determine which sections team members can access and what actions they can perform.

## OnlyFans Menu

This section includes permissions for standard OnlyFans functionalities.

* **Home:** Allows team members to see the home feed, friends’ posts and stories.
* **Notifications:** Allows team members to receive [notifications from OnlyFans](#user-content-fn-1)[^1].
* **Messages:** Provides access to view and engage in chats on the account.
* **Collections:** Grants access to manage fan collections, including editing and clearing lists.
* **Vault:** Allows access to the full gallery, including adding content to posts, stories, and categories.
* **Queue:** Access to view and edit scheduled posts and messages.
* **Statements:** Provides access to earnings, and chargebacks.
* **Statements (Earning Statistics):** Provides access to the Earning Statistics tab within Statements, showing detailed income breakdowns by category.
* **Statistics:** Allows viewing of account stats such as engagement and performance.
* **My Profile:** Access to view and edit the profile, including highlights.
* **Settings:** Edit the subscription pricing, fans and following, and notifications.
* **Settings (Profile, Account & Privacy)** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Provides access to the next sections:
  * **Profile** — edit profile details, subscription pricing, and notification preferences.
  * **Account** — manage account-level settings.
  * **Privacy & Safety** — configure safety and privacy options.
* **Streaming:** Permission to manage and run live streams <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Cards & Banks:** Allows viewing and editing of the creator's banking information and wallet funds. Also required to submit withdrawal requests <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Help & Support:** Permission to contact OnlyFans support or explore Help Center resources <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Logout Button:** Allows members to log out of the OnlyFans account <mark style="color:orange;">(safety-sensitive!)</mark>.

## OnlyFans Chatting & Security

Permissions related to chat and security functions.

* **Chat Hiding & Fan Blocking:** Allows members to hide and clear chats or block fans <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Change Fan Inbox:** Allows team members to move fans between inboxes (chat groups), enabling better workload distribution among chatters.
* **Mute Chats:** Allows muting individual fan chats to suppress notifications without blocking or hiding the conversation.
* **View Message Sender's Name:** Displays the name of the team member who sent a message within a fan chat, improving accountability and shift handover.
* **Unsend Message:** Permission to [unsend a message within 24 hours](#user-content-fn-2)[^2] <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Add Media & Update Categories:** Allows uploading media from local storage and updating media categories within the Vault. <mark style="color:orange;">(safety-sensitive!)</mark>.
* **Delete Media from Vault:** Permission to delete media and categories in the Vault.
* **Download Media:** Permission to download media files from the Vault.&#x20;
* **Add stories:** Create and delete stories.
* **Create New Post:** Create and delete posts.&#x20;
* **Create OnlyFans Mass Message:** Send OnlyFans mass messages.
* **Unsend OnlyFans Mass Message:** Permission to unsend previously sent OnlyFans mass message.
* **Promotions** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Grants access to OnlyFans promotional tools, including Promotions, Free Trial Links (FTL), and Tracking links. \
  Note: the Settings permission (without Profile) is also required to fully manage promotions.

## OnlyFans Enhancements

Additional OnlyMonster tools for enhancing the chatting experience and fan interaction.

* **Create Priority Mass Message:** [Create and send OnlyMonster priority messages](#user-content-fn-3)[^3] <mark style="color:orange;">(legacy feature — not recommended to enable)</mark>.
* **AI Replies:** Access to create[ AI replies](#user-content-fn-4)[^4] using quick reply buttons.
* **Spell Checker:** Allows messages to be checked for spelling mistakes.
* **Buying power:** Enables access to the Buying Power (Fan Scoring) feature.
* **Message Translator:** Access to the outgoing message translator.&#x20;

\
\ <br>

[^1]: controlled within the OnlyFans settings

[^2]: by default, all users can unsend messages within 1 minute

[^3]: only the original device can pause or cancel the sending

[^4]: does not limit access to AI Magic Box, Status reply, and Fan Persona


# Fansly Permissions

Below is a full breakdown of permissions available within the Fansly integration. Each permission controls access to specific features and actions.

## Fansly Menu&#x20;

**Feed & Leadboard:** Grants access to the content feed, posts and top creators list. When disabled, the member won’t be able to see updates or rankings like Top Supporters.&#x20;

**Profile:** Allows for viewing and editing of the profile, including updating profile photo, bio, or links.

**Subscriptions:** Enables Subscriptions management (start, renew, cancel) and access to the Subscribers tab. When enabled, the user can subscribe to other creators or see their own subscribers.

**Lists:** Create and manage custom fan lists.

**Media Vault & Collection:** Grants access to the creator’s media archive, with the ability to upload content directly to custom folders and collections.&#x20;

**Messages:** Grants full access to sending and receiving direct messages (DMs).

**Notifications:** Receive alerts for new messages, purchases, subscriptions and other account activity.

**Earnings & Cards** &#x20;

* **Earnings (Statistics):** View detailed breakdown of income (by time period, content type, etc.).
* **Earnings (Wallet Balance)** <mark style="color:orange;">(safety-sensitive!)</mark>**:**  View current wallet balance.
* **Earnings (Payout Methods)** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Set up and manage payout options. Enabling the permission gives access to updating or adding payout methods, as well as access to the Request Payout button.
* E**arnings (Wallet History)** <mark style="color:orange;">(safety-sensitive!)</mark>**:** View full transaction history, including tips, purchases, and payouts.
* **Payment Methods** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Manage stored payment options for subscriptions and purchases. Gives access to add, remove, or edit payment options for subscriptions or purchases.
* **Referrals:**  Access the referral system and performance tracking. Without this permission, members cannot view referral earnings or track partner traffic.

**Statistics**

* **Profile Statistics:** View data on profile visibility and conversion rates. When disabled, member won’t be able to see insights about profile visits or subscription conversion data. &#x20;
* **Tracking Links** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Create and manage tracking links.&#x20;
* **Top Supporters**<mark style="color:orange;">(safety-sensitive!)</mark>: Access to list of top-tippers and most engaged fans.

**Profile Settings**

* **Plans/ Promos:** Set subscription prices and promotional discounts.
* **Sessions Management:** View and manage all active login sessions and connected devices.&#x20;
* **Messages Settings** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Customize messaging behavior, including auto-replies, filters, restrictions and ability to unsent mass messages.&#x20;
* **Streaming:** Access live streaming features.
* **Uploads** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Access to the Upload section in Creators Dashboard which allows for changing the watermark.
* **Tax Documentation** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Access tax forms (W-9/W-8) and earnings reports.&#x20;

**Settings:** Access general account settings.

**Guides & Support** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Access the help center resources and customer support. When disabled, Permission hides Contact Support, Help Center, Merch Store, Creator Guide, Terms, Privacy Policy tabs from the main menu, Chat icon from the top navigation bar.&#x20;

**Logout** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Log out of the account.

## Fansly Chatting & Security&#x20;

**Purchase Media & Leave Tips** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Allows for purchasing content and sending tips to creators (safety-sensitive permission!).

**Change Online Status:** Toggle between online/offline visibility.

**Chat Hiding & Fan Blocking** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Hide specific chat conversations and block fans.

**Mute Fans:** Mute individual fans to stop receiving message notifications.

**Create Mass Messages:** Send messages to multiple fans simultaneously

**Delete Messages** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Remove specific messages or entire chat threads.&#x20;

**Create New Post:** Publish a new post to the wall/feed.

**Create Stories:** Post and manage stories. &#x20;

**Edit Profile details** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Change display name, personal details, and external links.

**Manage Walls:** Organize a content wall layout, visibility, categories.

**Edit & Delete Posts:** Modify or delete previously published posts.

<br>


# Telegram Permissions

Below is a complete breakdown of permissions available within the Telegram integration. Each permission controls access to specific features and actions within connected Telegram accounts.

## Account Settings

* **Settings** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Allows access to modify Telegram account settings such as name, profile picture, language, and notification preferences.
* **Stories:** Grants the ability to view and post Stories from the Telegram account.
* **Contacts** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Provides access to the account's contact list.

## Manage Chats

* **Modify Chat Folders:** Enables creating and editing chat folders to organize conversations.
* **Create Chats & Channels:** Allows starting new conversations and creating Telegram channels or group chats.
* **Delete Chats** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Allows deleting individual conversations permanently.
* **Archive Chats:** Enables archiving chats.
* **Hide Archived Chats** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Allows hiding the archived chat folder from view. Leave checked if you want to hide it.&#x20;
* **Hide Chat with Telegram** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Hides the system chat with Telegram (used for service messages and notifications). Leave checked if you want to hide it.&#x20;
* **Hide Chat with Saved Messages:** Hides the "Saved Messages" personal chat. Leave checked if you want to hide it.&#x20;

## Contact Privacy

* **View Usernames:** Allows viewing Telegram usernames of other users.
* **View Phone** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Grants access to view users' phone numbers (if publicly available).
* **Block Users** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Enables blocking contacts or users.
* **Search Users:** Allows searching for users within Telegram.
* **Create New Contacts:** Grants permission to add new users to the contact list.
* **Edit Contacts:** Allows editing or deleting saved contacts.

## In-Chat Actions

* **Delete Messages** <mark style="color:orange;">(safety-sensitive!)</mark>**:** Grants permission to delete individual messages within chats.
* **Forward Messages:** Allows forwarding messages to other chats or contacts.
* **Schedule Messages:** Enables scheduling messages to be sent at a later time.
* **Mute Notifications**: Allows muting or unmuting notifications for specific chats.
* **Send Media:** Grants the ability to send photos, videos, documents, and other media files.
* **Send Gifts:** Allows sending virtual gifts (if supported).
* **Record Audio:** Enables recording and sending voice messages.
* **Make Calls:** Grants permission to make voice and video calls via Telegram.

\ <br>


# Fanvue Permissions

This section provides a full breakdown of permissions available within the Fanvue integration. Each permission controls access to specific features and actions on the platform.

### Fanvue Menu Permissions

**Creator Tools:** Grants access to the Creator Tools tab in the UI. This is an umbrella permission — when disabled, all related sections become inaccessible:

* **Insights:** View account performance data and analytics. Without this permission, the tab is also unavailable from the profile page.
* **Vault:** Browse and manage media content.
* **Queue:**&#x20;
* View and manage scheduled posts and messages.
* **Paid Media Links:** Create and manage links to paid content.
* **Tracking Links:** Configure and monitor traffic tracking links.
* **Creator Promotion:** Access promotional tools. Also hidden from the profile page when disabled.&#x20;
* **Automated Messages:** Configure automated messaging flows.Also inaccessible via Settings → Creator Settings.
* **Lists:** Create and manage fan lists.
* **AI Tools:** Access AI-powered features for content creation and fan engagement.
* **AI Avatar Builder:** Use AI-assisted creator setup. &#x20;
* **Account Health:** View account health status and improvement recommendations.
* **Management:** Access the Management tab. When disabled, the tab is also hidden from Settings.&#x20;
* **Build:** Allows access to the Build section for configuring workflows and monetization setup.&#x20;

**Earnings & Payouts (security-sensitive!):** Grants access to Earnings & Payout methods, including financial data and payout configuration. When disabled, the user cannot open Settings from navigation.&#x20;

**Settings (security-sensitive!):** Controls visibility of the Settings tab. When disabled, the user cannot open Settings from navigation.

**Tracking links, promotions,** and **automated messages** won’t be available without the Settings permission.

**Logout (security-sensitive!):** Controls visibility of the Log Out button. When disabled, the button is hidden, preventing the member from logging out.

### Fanvue Chatting & Security Permissions

**Block User (security-sensitive!):** Controls access to blocking fans. When disabled, the Block User button is hidden from the three-dot menu on a fan's profile.

**Purchase Subscription (security-sensitive!):** Controls whether the member can subscribe to other creators. When disabled, the Subscribe button is hidden.

**Unsend Message:** Allows the member to retract previously sent messages. When enabled, the Unsend Message option appears in the chat.&#x20;

<br>


# Manage OnlyMonster Account Information

Manage Account settings allow you to update your account details and ensure its security.

You can access these settings from any Menu tab by clicking on your **Profile Picture → Manage Account**

<figure><img src="/files/mGNhXCnR5xAMCEjbZSfi" alt=""><figcaption></figcaption></figure>

This menu is divided into two sections — Account and Security.

## Account

### Customizing account details

To change your account details — such as your **profile photo, first name**, or **last name** — click on the **name bar**. You can upload a new profile picture from your device using the **Upload Image** button. Once you've made your changes, press **Continue** to save them.

<figure><img src="/files/9un1cOxoMqpfqef8LZbc" alt=""><figcaption></figcaption></figure>

### Email Setup

To add a new email, click **Add an Email Address**. After entering the new email, you’ll receive a confirmation code. Once confirmed, the new email can be used to restore your account if needed.

Clicking on the **email bar** will let you manage the email addresses associated with your account. You can designate one email address as the **primary email** or delete it from the account. If you delete your primary email, the next available email address will automatically become the new primary one.

The **primary email** will be used for logging in and receiving emails from OnlyMonster.

<figure><img src="/files/eamIYEUQlh3n1ujJztCG" alt="" width="563"><figcaption></figcaption></figure>

## Security

In the **Security** section, you can change your password, enable two-step verification, and manage the sessions where your account is logged in.

<figure><img src="/files/gyEjeq0yMJ9u3duoizEP" alt="" width="563"><figcaption></figcaption></figure>

### Password change

To change your password, select **Change Password**. You’ll need to enter both your current password and the new one, then confirm it. You can **Sign out of all other devices** to log out of your account on all other devices once the password is changed.

If you forgot your password and need to reset it, check the [Forgot Password](/troubleshooting/forgot-password) article for detailed steps to help you out.

<figure><img src="/files/isH21uO6jO2oZEWFxEIS" alt="" width="563"><figcaption></figcaption></figure>

### Managing active sessions

In the **Security** section, you can view detailed information about all devices where your account is currently logged in. To log out from a specific device, select it and click **Sign Out of Device**.

<figure><img src="/files/oOpTyyazZqVdXC57wUTR" alt="" width="563"><figcaption></figcaption></figure>

### Two-step verification

To enhance the security of your account, enable Two-Step Verification. To do this, click **Add Two-Step Verification**. Install a convenient two-factor authentication app on your mobile device and use it to scan the provided QR code. Once scanned, confirm the setup by entering the verification code from the app.

Be sure to download and keep a backup of the code. This will help you authenticate in the future if problems arise with the authenticator.

If you can’t scan the QR code, click **Can’t scan QR code?** and OnlyMonster will provide you with a **Key** and a **TOTP** link for your authentication app.

<figure><img src="/files/9eHW9UZmRExJx3k7vHJb" alt="" width="563"><figcaption></figcaption></figure>

**Two-step verification** adds an extra layer of security by requiring two steps to verify your identity: your password and a secondary factor, such as a code sent to your phone. This helps protect your account even if your password is compromised.


# Message Guard

Message Guard is an AI-powered, multi-layered message protection system designed to help your team stay compliant with platform rules. It replaces the older Restricted Words feature with smarter detection, better customization, and complete logging of violations.&#x20;

#### Why It Matters

Maintaining compliance is critical to protect your organization’s reputation and avoid account bans or platform warnings. Whether violations happen by mistake or on purpose, Message Guard stops prohibited text content before it’s sent.

#### How It Works

* The system automatically scans all outgoing messages in real time.
* If a message contains a prohibited word or phrase, the Message Guard:
  * Blocks the message before it’s sent
  * Logs the attempted violation for team managers to review
  * All attempts are tracked in detail, allowing for transparency and follow-up coaching if needed.

#### Supported Platforms

Message Guard is available for **OnlyFans** and **Fansly** platforms.

<figure><img src="/files/mG2M8ZjPO55w7b3pFrqC" alt=""><figcaption></figcaption></figure>

If you want to keep protection active for only one platform, you can configure your preferences in the Message Guard tab. We recommend using maximum protection across all platforms to ensure full account safety and consistent compliance standards.

### Overview

The Message Guard protection system uses multiple AI-powered layers to safeguard your accounts and ensure compliance. Each layer can be configured to match your organization’s specific needs and risk tolerance.&#x20;

* **Bypass Protection** - Detects hidden or altered versions of prohibited words (e.g. spaces, symbols, or intentional misspellings).&#x20;
* **Red List** - Blocks words and phrases that are likely to violate [OnlyFans' Terms of Service and Community Guidelines](https://onlyfans.com/terms). This includes terms associated with illegal, harmful, or non-compliant content as inferred from the platform’s public policies.&#x20;
* **Yellow List (OnlyMonster Curated Words)** - A research-based list of high-risk terms identified through industry analysis and platform monitoring.&#x20;
* **Custom List** - Your organization’s personal list of words or phrases you want to restrict, tailored to your specific strategy.&#x20;
* **Whitelist** - Add exceptions to allow specific words or phrases that would otherwise be blocked.&#x20;
* **Additional AI Protection** - Prevents messages that redirect fans to outside platforms (e.g., social media links or payment sites), helping avoid external traffic violations.&#x20;

<figure><img src="/files/Z3K805q9rK5MjdcQfavk" alt=""><figcaption></figcaption></figure>

#### Protection Status

The Message Guard shows a real-time protection status based on which layers are currently active:

* **Full Protection** - All critical protection layers are enabled (recommended for maximum account safety)
* **Partial Protection** - Some essential layers are disabled
* **Disabled** - No Message Guard layers are currently active.&#x20;

We strongly recommend keeping Full Protection enabled to minimize compliance risks and ensure safe team operations.&#x20;

<figure><img src="/files/IZXhNq89LcHJGjGZg758" alt=""><figcaption></figcaption></figure>

### Getting Started

### Accessing the Message Guard

#### Activation

1. Locate the Message Guard **Activate Now** button and switch it **ON** to activate the Message Guard&#x20;
2. Configure your desired protection layers based on your organization's needs

### Bypass Protection&#x20;

Bypass Protection is an AI-powered security layer designed to detect and block attempts to disguise prohibited words using character manipulation or formatting tricks.

This layer uses machine learning to intelligently analyze and catch these obfuscation patterns in real time.&#x20;

Note: Bypass Protection operates separately from other word lists. Even if a word doesn’t appear on your filter lists, this layer may block it if an obfuscated match is detected.

### Prohibited Words Protection

The Message Guard organizes restricted language into color-coded categories for clear visibility and flexible control. Each category includes optional subcategories.&#x20;

#### Red List - Critical Words

This list includes the most dangerous terms that can trigger account penalties or bans. These are high-risk words that directly violate platform policies.&#x20;

Recommendation: Always keep this category enabled.

#### Yellow List - OnlyMonster Curated

A comprehensive list compiled by the OnlyMonster team based on research, platform violations, and ongoing policy changes.

This list is regularly updated to reflect the latest compliance standards and spot emerging violation patterns.&#x20;

Recommendation: Strongly recommended to keep it enabled for up-to-date protection.

#### Custom List &#x20;

Create your own list of restricted terms that apply to your agency’s internal policies or brand requirements.

Use Cases Include:

* Blocking competitor names
* Restricting non-approved promo links
* Enforcing tone-of-voice or brand language standards

#### Whitelist - Approved Words

The whitelist allows you to specify the words that should always be allowed, even if they appear in restricted categories.

**Important Considerations**

* **Layout-Sensitive:** Keyboard layout matters (e.g., English "a" ≠ German "ä").
* **Language-Sensitive:** Accents and special characters create distinct entries (e.g., "Resume" ≠ "Résumé").
* **Exact Match Required:** Words must be entered exactly as they should appear,  including capitalization and spelling.

**When the Bypass Protection is Enabled**

* Whitelisted words must be spelled fully and correctly.
* Obfuscated versions (with symbols, extra spaces, numbers, etc.) will not be recognized and may still be blocked.

### Word Categories and Subcategories

The Message Guard organizes prohibited words into detailed subcategories for precise control.  &#x20;

#### Category Management

* **Toggle All Categories** - Use the Toggle All switch to enable or disable all subcategories at once.&#x20;
* **Individual Category Selection** - Turn protection on or off for specific subcategories, depending on your workflow and risk level.&#x20;
* **Word List Preview** - Click any subcategory to view the full list of restricted terms inside it.&#x20;

This granular approach allows you to enable protection for critical categories while permitting your team to use words from less restrictive categories when appropriate.

#### Viewing Word Lists

When you click on a subcategory, you’ll see:

* A complete list of the words included
* An individual enable/disable toggle for that subcategory

### External Platform Link Protection

This Message Guard layer is designed to protect your revenue by preventing fans from being redirected to outside platforms or contact methods that bypass your monetization flow.&#x20;

The system can detect and block:

* **Website URLs** - Prevents sharing external website links
* **Email Addresses** - Blocks email contact information
* **Phone Numbers** - Prevents phone number sharing
* **Crypto Wallets** - Blocks cryptocurrency wallet addresses

You can enable or disable each protection type individually, depending on your agency’s needs. For most teams, we recommend enabling all blocks to:

* Prevent unauthorized platform migration
* Keep fans inside your revenue channels
* Reduce risk of off-platform transactions and compliance issues.&#x20;

### Restricted Words Logs

The Message Guard maintains comprehensive logs of all blocked message attempts, providing managers with full visibility into violations and potential risks..

<figure><img src="/files/W7hq386VjokToJ9OpGgF" alt=""><figcaption></figcaption></figure>

#### Log Information

Each logged event includes:

* **Restricted Word/Phrase** - The prohibited word or phrase that triggered the protection&#x20;
* **Message** - Displayed as truncated preview and full message on hover
* **Status** - Current status of the log entry (e.g., "Detected")
* **Group/Topic** - The category that flagged the word (e.g., "Direct contact", "Underage") with a red indicator icon
* **User** - The team member who attempted to send the message
* **Account** - The creator's account on which the violation attempt was made
* **Type** - Message type identifier
* **Date** - Date and time of sending the message in which the violation attempt occurred&#x20;

#### Filtering and Search

The logs interface includes powerful filtering options to help you quickly find specific events:

* **Accounts** - Filter by specific creator accounts
* **User** - Filter by team member
* **Date** - Filter by date range
* **Group** - Filter by protection method (Word categories, Bypass protection, Websites, etc.)
* **Topic** - Filter by specific topic within categories
* **Type** - Filter by message type

#### Log Statuses

Each log entry displays one of the following statuses:

* **Detected** - Word was blocked and logged
* **Archived** - Log entry has been archived for record-keeping

#### Log Management

To avoid clutter, you can archive old or resolved logs. Archived entries remain fully accessible but are hidden from the main view, allowing you to focus on recent or critical incidents.

### User Experience When Message Guard Triggers

When a message is blocked by the Message Guard, the user receives a real-time notification that the message wasn't sent.&#x20;

### Upcoming Enhancements

The next Message Guard versions will offer more flexibility while maintaining security:&#x20;

* False Positive Marking - Mark a blocked word as incorrectly flagged to improve AI accuracy over time.&#x20;
* Contextual Protection - AI will assess the full message context, helping reduce false positives.&#x20;

### Message Guard Permissions

The Message Guard uses the same permission model as the legacy Restricted Words system. If a user had access to the old system, they retain it in the new Message Guard.&#x20;

#### Available Permissions

There are two types of permissions for accessing the Message Guard:

**View Restricted Words**

* Can only view the Message Guard settings, contents, and logs. No editing allowed.

**Edit Restricted Words**

* Can manage all Message Guard settings and options.

\
\ <br>


# Context Detection (Beta)

Context Detection is a next-generation AI protection layer that analyzes the meaning and intent behind messages — not just individual keywords. Unlike traditional filters that rely on exact word matches, Context Detection evaluates the full context of phrases to identify violations that might otherwise go unnoticed.

## **How It Works**

Context Detection functions as a global filter, operating independently from other Message Guard layers, including:

* Red/Yellow word lists,&#x20;
* Custom lists,&#x20;
* Bypass Protection.&#x20;

The system uses a proprietary detection algorithm that:

1. Identifies messages containing trigger words from an internal monitoring list
2. Analyzes the full context and intent of the message
3. Flags violations based on meaning, even when no explicitly prohibited words are used

Example Detection:

* Message: "Maybe we could chat somewhere else?"
* Result: Flagged as a Direct Contact violation even though it contains no explicitly banned terms.&#x20;

This layer is particularly effective at detecting indirect or conversational phrasing used to bypass keyword-based filters.&#x20;

## **Protected Topics**&#x20;

#### **Context Detection monitors the following four violation categories:**

* **Direct Contact** - Attempts to move the conversation to external messaging platforms
* **Real-world Meetup Escort** - Proposals for physical meetings or encounters
* **Third-party Payment** - Attempts to redirect payments outside the platform
* **Underage** - Any content or language related to minors.&#x20;

Important Notes:

* Context Detection works in addition to your existing word filters, providing an extra layer of protection
* All violations are logged in the standard Message Guard Logs, with the topic clearly identified.&#x20;

#### **Relationship to Other Protection Layers**

Context Detection is designed to work alongside your existing Message Guard configuration:

* **Independent Operation** - It functions separately from Red/Yellow/Custom word lists.&#x20;
* **Dual Protection -** A message can be blocked by keyword filters, Context Detection or both.&#x20;
* **Unified Logging -** All violations—regardless of detection method—appear together in the Message Guard Logs, clearly labeled with the appropriate detection source.&#x20;

#### Summary

Context Detection adds an intelligent, meaning-based protection layer that adapts to real conversation patterns.\
You keep full control of your traditional word lists, while Context Detection enhances security by identifying violations based on intent, not just keywords.&#x20;

\ <br>


# OnlyMonster Browser Setup Guide

OnlyMonster Browser is a desktop application compatible with **macOS** and **Windows**. Installing this application is essential to gain full access to the platform’s features, including the OnlyMonster interface and added accounts. This article provides a detailed setup guide for installing the OnlyMonster browser on Windows and MacOS.

System Requirements

To ensure optimal performance, your system should meet the following specifications:

* **8GB** of RAM or more
* **Intel i5** processor (or equivalent)
* **5GB** of free disk space
* **50Mbps** internet connection
* **macOS 12.0** (Monterey) or later, or **64-bit** **Windows 10** or later.

### Windows Installation

Step 1: **Download the Browser**

* Visit the OnlyMonster website’s [Download page](https://onlymonster.ai/downloads).
* Download the appropriate installer for Windows.

Step 2: **Locate the Download**

* Navigate to your Downloads folder.
* Find the downloaded `.exe` file.

Step 3: **Install the Browser**

* Double-click the `.exe` file.
* Follow the on-screen prompts to complete the installation.

Step 4: **Security Settings**

* If a security alert appears, click "Run Anyway"

![](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/screenshot-2024-09-13-at-16531_bxwyht.png)

![](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/screenshot-2024-09-13-at-16534_1oqucga.png)

Step 5: **Check Firewall/Antivirus**

* Ensure that no firewall or antivirus software is blocking the app.

Step 6: **Open the Browser**

* Double-click the OnlyMonster browser icon on your desktop to open it.

#### MacOS Installation

Step 1: **Determine Your Chip Type and Download the Correct Version**

* Check whether your Mac uses an Intel or M1-M5 chip:
* Click the Apple logo in the top left corner of your screen.
* Select "About This Mac"
* Under the Overview tab, look for the "Chip" or "Processor" entry to identify your chip type.
* Visit the OnlyMonster website’s [Download page](https://onlymonster.ai/downloads) .
* Download the macOS installer that matches your chip type (Intel or M1-M5).

Step 2: **Locate the Download**

* Navigate to your Downloads folder.
* Find the downloaded `.dmg` file.

Step 3: **Install the Browser**

* Double-click the `.dmg` file to open it.
* Drag and drop the OnlyMonster browser into your Applications folder.

<figure><img src="/files/FufBHO4ouL1hbpFGzTkH" alt=""><figcaption></figcaption></figure>

Step 4: **Security Settings**

* If a security alert pops up saying the app can’t be opened:
* Navigate to **Apple Menu > System Preferences > Security & Privacy** .
* Under the **General** tab, click "Open Anyway" next to the message about the OnlyMonster browser.

![](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/mac2_qzsfzw.png)

Step 5: **Check Firewall/Antivirus**

* Ensure that no firewall or antivirus software is blocking the app.

Step 6: **Open the Browser**

* Double-click the OnlyMonster browser icon on your desktop to open it.

{% hint style="info" %}
**Once installation is complete, open OnlyMonster and log into your account. The left sidebar will allow you to easily switch between the OnlyMonster interface and creator accounts.**
{% endhint %}

If the OnlyMonster Browser doesn’t run after installation, please refer to our [troubleshooting article](/troubleshooting/onlymonster-browser-troubleshooting-guide) for detailed instructions.


# Opening OnlyMonster in Two Separate Windows

### Overview

Some users manage multiple organizations and need to work in several OnlyMonster instances at the same time. This guide shows how to open independent windows of the OnlyMonster Browser on the same device, each logged into a separate account, making it easy to switch between organizations without logging in and out.

### For Windows Users

#### Step-by-Step Guide

Follow these steps to create a second, independent instance of **OnlyMonster Browser**:

**1. Locate the OnlyMonster Browser shortcut** on your desktop.

**2.** Right-click the shortcut → **Copy**, then right-click an empty area on your desktop → **Paste** to create a duplicate.

**3. Configure the new shortcut:**

* Right-click on the newly created shortcut and select **Properties**.
* In the **Target** field, delete the existing text and paste the following path:\
  "C:\Program Files\OnlyMonsterBrowser\OnlyMonsterBrowser.exe" --user-data-dir="C:\Profiles\OnlyMonsterBrowser\account1"
* Click **Apply**, then **OK** to save.

<figure><img src="/files/ntuS0G6PVyQQemp0HbTd" alt=""><figcaption></figcaption></figure>

#### What to Expect

After completing the setup:

* Opening this shortcut will launch a **completely separate browser window**, isolated from your original session.
* On the first launch, you'll need to **log in manually** to your second account.
* Future launches will open the browser **automatically logged in**, using the saved credentials for that account.

#### Important Notes & Troubleshooting

**Unique profile paths:** Make sure each profile has a unique user-data-dir path. For example:

* account1 for the first additional profile
* account2 for another profile, and so on

**System performance:** Running two or more instances may increase memory and CPU usage. Only open multiple accounts if you're confident your device can handle the additional load.

**Restoring the original shortcut:** If you accidentally delete the original shortcut, you can recreate it by following steps 3-4 above and using this path:

"C:\Program Files\OnlyMonsterBrowser\OnlyMonsterBrowser.exe"

**Shortcut stops working:** If your second shortcut stops functioning, delete it and repeat the setup steps from the beginning.

### For macOS Users

#### Step-by-Step Guide

**Step 1. Open Terminal.**

You can find it via Launchpad → Other → Terminal, or by searching “Terminal” in Spotlight (⌘ + Space).

**Step 2. Run the first instance.** Paste the following command into **Terminal** and press **Enter**:

```
"/Applications/OnlyMonsterBrowser.app/Contents/MacOS/OnlyMonsterBrowser" \
--user-data-dir="$HOME/OnlyMonsterProfile1" --profile-directory="Profile 1"
```

**Step 3. Run additional instances.** Open a **new Terminal tab** and use a similar command with a different profile name:

```
"/Applications/OnlyMonsterBrowser.app/Contents/MacOS/OnlyMonsterBrowser" \
--user-data-dir="$HOME/OnlyMonsterProfile2" --profile-directory="Profile 2"
```

\
\
You can repeat this process for as many independent windows as you need (Profile 3, Profile 4, etc.).

<figure><img src="/files/9eoazO2WgddDH6BRerWs" alt=""><figcaption></figcaption></figure>

#### Important Notes & Troubleshooting

**Important:** Do not close the Terminal window after launching OnlyMonster, or the browser will close.

* Each profile creates a separate, independent browser environment.
* Use unique folder and profile names for each instance. (e.g., OnlyMonsterProfile1, OnlyMonsterProfile2).
* The first time you open a new profile, you’ll need to log in manually. Credentials will be saved for next time.
* Like on Windows, multiple instances may use more system resources (RAM/CPU).

\ <br>

\ <br>


# Chat Space

Chat Space is a dedicated interface for chatting. It brings everything your team needs to work with an audience into one lightweight, standalone window — separate from the main OnlyMonster interface.

Chat Space is currently available for OnlyFans. Support for other platforms will be added later.

This article is not a step-by-step manual. It's a quick reference that shows where each feature lives in the interface, so your team can find what they need without guessing.&#x20;

Chat Space is a new feature, and we're actively shaping it. If you're already using it, please take a minute to share your experience — [fill in the feedback form](https://docs.google.com/forms/d/e/1FAIpQLScDNotxLblCctvhW5oxrskTmjtEcJCtfu9bGNaCxUiMubhBLQ/viewform). Your input directly influences what we build next.&#x20;

### Getting Started

#### Permissions

Access to Chat Space is controlled by a separate set of permissions. Assign them to the relevant roles before your team starts working.

* Chat Space — opens Chat Space and enables work inside it.
* OnlyFans Mass Messages (View + Edit) — required to send OnlyFans mass messages from Chat Space. With this permission, a shortcut button appears that takes the member straight to the mass message composer.
* Media Uploader — required to upload content from a local device. Uploading from a device is disabled by default; grant this permission to enable it.

A full permissions reference is available at the end of this article.

#### Opening Chat Space

1. Click the Chat Space button. A panel with all available accounts opens.
2. Click the creator you want to work with. The chat list for that account opens.

To switch or add creators, use the plus icon in the bottom-right corner.

### Working in Chat Space

Chat Space is built for fast, intuitive work. Controls are grouped so members can reach them without leaving the conversation.

#### Window Controls

In the top-right corner you can:

* Switch between light and dark theme
* Turn on SFW mode to blur content

#### Chat List

The chat list is displayed on the left side of the screen.

| Action                   | Where to find it                                                                                                    |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------- |
| Open a chat              | Click the chat in the list                                                                                          |
| Open a chat in a new tab | Hover over the right corner of the chat — useful when working with several conversations at once                    |
| Mark as unread           | Hover over the top-left corner of the chat and click Mark as unread                                                 |
| Close the current chat   | Click the arrow next to the fan's name                                                                              |
| Clear a chat             | Hover over the top-right corner of the chat and click the cross. Requires the Chat Hiding & Fan Blocking permission |

**Pinned Fan Lists**

To keep frequently used lists within reach, click the pencil icon in the chat list. All available lists are displayed — pin and arrange them the way your workflow requires.

**Display Settings**

Click the gear icon above the chat list to hide creator chats (verified non-spenders) and muted chats. Adjust the selection to match your team's preferences.

**Inboxes**

The folder icon in the top section opens Inboxes — advanced group chat splitting. It's available only when the feature is enabled on the account. See the Inboxes article for setup details.

#### Top Bar Tools

* Search — find fans by name or username.
* Refresh — reload the chat list.
* OnlyFans Mass Messages — opens the control panel where you can create a standard OnlyFans mass message. The functionality fully mirrors native OnlyFans mass messages.
* To review campaign statistics or unsend campaigns, click the back arrow after opening the panel. You'll land on the page listing all campaigns.
* To cancel a campaign, click its status and select Unsend.
* Notifications — click the bell icon to view your notifications.

### Chat and Fan Information

Opening a chat gives you the full toolset for working with a fan.

#### Fan Details

* Custom name and emoji — edit directly in the chat header.
* Lists — click the star under the fan's name to add the fan to a list or remove them from one. The list of available lists opens with a search field.
* Buying Power — displayed next to the fan's icon in the chat list.
* Total Spend — total amount the fan has spent on the account, shown on the fan card.
* Subscription status — shown below the fan's icon: subscribed or expired, along with the duration.
* New Fan — badge that highlights recently subscribed fans.
* Custom labels — additional labels attached to the fan card to help the team categorize the audience.
* Mute — the bell icon mutes and unmutes the fan, and also indicates the current status.

#### Chat Toolbar

Several controls on the right of the chat header speed up everyday work:

* Refresh chat — a separate option so you can reload a single conversation without reloading everything else.
* Open in a new tab — opens the current chat in an additional tab.
* Side panel toggle — shows or hides the panel with fan widgets and notes.
* Three-dot menu — copy a link to the fan's profile or to the current chat, hide the chat, or restrict the user. Chat hiding and user restriction require the corresponding permissions.

#### Side Panel: Fan's Overview and Fan Notes

The side panel contains two widgets:

* Fan's Overview — date of birth, preferences, subscription status and history, the lists the fan belongs to, Buying Power, spending history, traffic source, and traffic link.
* Fan Notes — add notes about the fan exactly as you would in the legacy interface.

### Translator

Chat Space includes two translation tools:

* Outgoing message translator — becomes active once you enter text in the message input field.
* Full page translator — located on the right side of the screen and translates all text on the page.

{% hint style="info" %} For accurate results, select the source language manually instead of relying on auto-detect. Auto-detection may misidentify semantically similar languages. {% endhint %}

### Message Templates

Templates are integrated directly into the chat. Open the templates widget by pressing the / hotkey in the message input field, or open it manually using the Templates button.

### Message Input Field

The following tools are available in the message input field:

* Emojis
* Attach media from the Vault
* Upload media from your device — requires the Media Uploader permission
* Set a message price
* Tag the creator
* Fonts and text formatting

### Vault

#### Media Preview

For media already uploaded to the Vault, preview is available directly in Chat Space:

1. Open the Vault and click a file.
2. Click Play to start playing a video file.
3. Expand a file to full screen for a closer look.
4. Use playback controls to skip to a specific moment instead of watching the entire video.

#### Search

The Vault search has been updated:

* Search by tag — select a tag from the dropdown to display all media in the folder that carries it.
* Search by description — find media by the text in its description.

{% hint style="info" %} The first time you open the Vault, media statuses are synchronized. This may take a moment. You can check progress at the bottom of the Vault — once the status sync (purchased, free) is complete, a clock icon appears along with the time the sync finished. {% endhint %}

### Permissions Reference

| Permission                             | Description                                                                                                                                                         |
| -------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Chat Space                             | Opens Chat Space and enables work inside it, including access to chats, message sending, and the core chatting toolset.                                             |
| OnlyFans Mass Messages (View + Edit)   | Create and send OnlyFans mass messages, view the campaign list, and unsend campaigns from Chat Space.                                                               |
| Media Uploader                         | Allows uploading media from a local device.                                                                                                                         |
| Chat Hiding & Fan Blocking             | Allows members to hide and clear chats or block fans \<mark style="color:orange;">(safety-sensitive!)\</mark>.                                                      |
| Mute Chats                             | Allows muting individual fan chats to suppress notifications without blocking or hiding the conversation.                                                           |
| Unsend Message                         | Permission to unsend a message within 24 hours. By default, all users can unsend messages within 1 minute \<mark style="color:orange;">(safety-sensitive!)\</mark>. |
| Allow access only during active shifts | Restricts account access to scheduled shift hours. See Shift-Based Access Control.                                                                                  |

For the full list of available permissions, see the OnlyFans Permissions Library and the OnlyMonster Permissions Library.

### Share Your Feedback

Chat Space is evolving, and feedback from teams using it day to day is what shapes the roadmap. Tell us what works, what doesn't, and what's missing.

👉[ Chat Space Feedback Form](https://docs.google.com/forms/d/e/1FAIpQLScDNotxLblCctvhW5oxrskTmjtEcJCtfu9bGNaCxUiMubhBLQ/viewform)

It takes about two minutes, and every response is reviewed by the product team.

<br>


# Supported Platforms on OnlyMonster

OnlyMonster is a powerful tool for managing accounts, organizations and teams working across multiple fan platforms. Below is a list of all currently supported platforms and the features available for each.

We’re continuously expanding our integrations to help you manage all your operations from a single place.

## OnlyFans

OnlyFans is the leading subscription-based fan platform for creators of all kinds. It's the most deeply integrated with OnlyMonster, offering the widest range of tools and automations.

Available features:

* **Proxy support**
* **Assigning profiles to team members**
* **Advanced metrics and analytics**
* **Automation tools**
* **AI Assistant**
* [**Roles and permissions management**](/team-and-security-management/onlymonster-permissions-library)
* **Dynamic lists and tagging**
* **Notification and messages counter**
* **Desktop push notifications**
* [**Message Guard**](/team-and-security-management/message-guard)
* **Spell checker and much more.**&#x20;

If you use OnlyFans, you get access to the full power of the OnlyMonster ecosystem.&#x20;

## Fansly

Fansly is a fast-growing content subscription platform with advanced monetization tools. OnlyMonster offers robust workflow and team management features for Fansly.

Available features:

* [**Accounts Overview**](/management-system/accounts-overview)&#x20;
* **Proxy support**
* **Assigning profiles**
* [**Roles and permissions**](/team-and-security-management/fansly-permissions)
* **Fan's Overview widget**
* **Desktop push notifications**
* **Notification and messages counter**
* **Spell checker**
* **Shift-Based Access**&#x20;
* **Content blur**
* [**Message Guard** ](/team-and-security-management/message-guard)
* **Chat translator**

## Fanvue

Fanvue is a rising fan subscription platform focused on creators and athletes. OnlyMonster currently supports essential team operations for this platform.

Available features:

* **Proxy support**
* **Assigning profiles**
* [**Roles and permissions**](/team-and-security-management/fanvue-permissions)
* **Shift-Based Access**&#x20;
* **Notification and messages counter**
* **Desktop push messages notifications**
* **Content blur**

## Reddit

Reddit is widely used for fan engagement and promotion. OnlyMonster helps organize team workflows and permissions on Reddit accounts.

Available features:

* **Proxy support**
* **Assigning profiles**
* **Shift-Based Access**&#x20;
* **Content blur**

## LoyalFans

LoyalFans is a fan platform that combines live streaming, messaging, and content subscriptions. OnlyMonster supports basic tools for team-based account management.

Available features:

* **Proxy support**
* **Assigning profiles**
* **Shift-Based Access**&#x20;

## Subs

Subs is an emerging platform focused on creator-friendly policies and flexible pricing. OnlyMonster supports basic workflow tools for organizations using Subs.&#x20;

Available features:

* **Proxy support**
* **Assigning accounts**
* **Shift-Based Access**&#x20;

## Telegram

Telegram is a popular tool for fan communication, content distribution, and internal team coordination. OnlyMonster helps structure these workflows effectively.&#x20;

Available features:

* **Proxy support**
* **Assigning accounts**
* **Shift-based Access**
* **Fan's Overview widget**
* **Messages counter**
* **Desktop push notifications**
* [**Roles and permissions management**](/team-and-security-management/telegram-permissions)
* **Content blur**
* **Chat translator**

This allows you to distribute work efficiently and maintain full visibility over team actions.

We are continuously working to expand platform functionality and offer deeper integrations. Stay tuned for updates.

## TXT

TXT is a subscription-based fan platform designed for authentic creator-fan interactions and content monetization. OnlyMonster supports essential workflow management tools for teams working with TXT accounts.

Available features:

* **Proxy support**
* **Assigning accounts**
* **Shift-Based Access**

## Tango

Tango is a live streaming platform built around real-time broadcasts, fan gifting, and social interaction. OnlyMonster supports basic team management tools for organizations working with Tango accounts.

Available features:

* **Proxy support**
* **Assigning profiles**
* **Shift-Based Access**
* **Chat translator**


# Proxy Management

Proxy settings are crucial for ensuring seamless and secure operations for organizations and accounts. One of the first steps when working with an account is to choose the most suitable proxies.

## What is proxy?

A proxy is an intermediary server that forwards requests from a user to a website and back, hiding the user’s real IP address in the process.

For organizations that have numerous employees at different levels, it’s crucial to ensure all team members are using a single IP address that is securely protected and assigned to the account.

## How to configure proxies in OnlyMonster?

{% @arcade/embed flowId="RhaCgOsFJtAt9VplfjN5" url="<https://app.arcade.software/flows/RhaCgOsFJtAt9VplfjN5/edit>" %}

## Choosing the optimal proxies

We understand how important proxy settings are, which is why we offer several options for our customers. This allows each organization to select the best option for their needs:

* [Primary proxies](https://app.gitbook.com/o/OP9SIrm297wHedtXZCMr/s/J3tUjWV0i06zjZEIvwPN/~/changes/67/onlymonster-browser/proxy-management#primary-provider-proxies)
* [Manual proxies](https://app.gitbook.com/o/OP9SIrm297wHedtXZCMr/s/J3tUjWV0i06zjZEIvwPN/~/changes/67/onlymonster-browser/proxy-management#manual-proxies)

### **Primary Provider Proxies**

Primary Provider proxy is recommended by OnlyMonster proxy setup.

Three options are available: **Germany**, **Singapore**, or the **USA**. The decision should be based on the location of the team working on the account.

Team’s location - recommended region:

**Europe - Germany**

**Central and South Asia - Singapore**

**For other regions, the best option is the USA.**

{% hint style="info" %}
**When selecting a region, make sure that the required section is marked as “Selected”**
{% endhint %}

<figure><img src="/files/mIrs2I28minsCTK4nx3O" alt=""><figcaption></figcaption></figure>

***What are the advantages of primary proxies we suggest using? These are unique and stable proxies, allowing you to change IP up to 10 times a day. They are provided by one of the most reliable vendors on the market.***

### **Manual Proxies**

If it’s necessary to use your organization’s custom proxies, our system also supports **SOCKS5** proxies. To set this up:

* Open **Settings**.
* Fill in the required fields.
* Click **Save** (1).
* Once saved, you can **select and activate the proxy** (2).

<figure><img src="/files/8oAJk3dqQ10xQQRe6QUf" alt=""><figcaption></figcaption></figure>

## Understanding Proxy Stability and Troubleshooting

{% hint style="info" %}
**Please note! Even the best providers cannot guarantee 100% uninterrupted operation. Since the request travels a long distance, issues can sometimes arise, causing connection drops or weak performance. In such cases, the profile or certain sections may load slowly or not load at all.**
{% endhint %}

### **How to handle common proxy issues?**

Several factors can cause loading issues. To determine whether the issue is related to proxy performance, follow the next simple steps.

### **Checking the connection and troubleshooting**

Perform two [speed tests](https://www.speedtest.net/):

* One in your regular browser.
* One in a separate tab from the account.

<figure><img src="/files/RDaoy96KWWeVnCTVCheH" alt=""><figcaption></figcaption></figure>

Click on the profile picture and open a new tab for the test. If the regular browser's speed test shows over 50 Mbps, but the account has significantly lower results, **switching the IP or proxy may be necessary**.

To do this:

* Go to the **Accounts** tab.
* Open **Settings**.
* Click **Switch IP** to change to another proxy without changing the country.

If the issue persists, please contact support.

<figure><img src="/files/suQZBpXIkghAnC1Wtq72" alt=""><figcaption></figcaption></figure>

For more information on adding and managing accounts, please refer to the article [Account Management.](/team-and-security-management/account-management)&#x20;


# OnlyMonster Menu Bar

This article highlights the OnlyMonster Menu Bar - menu items, their features, navigation and hotkeys for macOS and Windows.

MacOS Menu bar

The menu is located at the top of the screen.&#x20;

<figure><img src="/files/umYBxNGjiqLp8nPDqGF7" alt=""><figcaption></figcaption></figure>

### OnlyMonsterBrowser

* **About OnlyMonsterBrowser:** View the application version and developer information.
* **Services:** Access to macOS system services.
* **Hide OnlyMonsterBrowser:** Hide the current application window.\
  Hotkeys: ⌘ + H
* **Hide Others:** Hide all other application windows.\
  Hotkeys: ⌘ + ⌥ + H
* **Show All:** Show all hidden windows.
* **Quit OnlyMonsterBrowser:** Exit the application.\
  Hotkeys: ⌘ + Q

### File

* **Open Tab:** Open a new tab.\
  Hotkeys: ⌘ + T
* **Open Location:** Go to the specified URL.\
  Hotkeys: ⌘ + L
* **Close:** Close the current tab.\
  Hotkeys: ⌘ + W
* **Duplicate Tab:** Create a duplicate of the current tab.\
  Hotkeys: ⌘ + D
* **New Account Window:** Hover the cursor, and select the account whose page needs to be opened in a new window.
* **Close Window:** Close the current window.\
  Hotkeys: ⌘ + ⌥ + W
* **Close Account Session:** Close the session of the selected account from the list.

### Go

* **Go Back/Go Forward:** Navigate backward or forward in the browsing history.\
  Hotkeys: ⌘ + \[ / ⌘ + ]
* **Next Tab/Previous Tab:** Switch between open tabs.\
  Hotkeys: ⌘ + ⇧ + → / ⌘ + ⇧ + ←
* **Switch Tab:** Jump to a specific tab 1 up to 9\
  Hotkeys: ⌘ + 1…9

### Notifications

* **Subscriptions:** New subscriber notifications.
* **Purchased Messages:** New purchase notifications.
* **Tips:** New tip notifications.
* **New Fans Messages:** New fans messages notifications.

(See [OnlyMonster documentation](/members-features/enabling-notifications-on-onlymonster) for details)&#x20;

### Edit

* **Undo/Redo:** Undo or redo a text in the typing field.\
  Hotkeys: ⌘ + Z / ⌘ + ⇧ + Z
* **Cut/Copy/Paste:** Cut, copy, or paste text/elements.\
  Hotkeys: ⌘ + X / ⌘ + C / ⌘ + V
* **Select All:** Select all text in the text box.\
  Hotkeys: ⌘ + A
* **Find:** Search for text on the page.\
  Hotkeys: ⌘ + F
* **AutoFill:** Auto-fill forms with saved data.
* **Emoji & Symbols:** Insert emojis or special characters.\
  Hotkeys: Fn + E

### View

* **Zoom In/Zoom Out:** Increase or decrease the page zoom.\
  Hotkeys: ⌘ + "+" / ⌘ + "–"
* **Reload Page:** Reload the current page.\
  Hotkeys: ⌘ + R
* **Toggle Sidebar:** Show or hide the sidebar.\
  Hotkeys: ⌘ + ⇧ + L
* **Actual Size:** Reset the zoom to the default size.\
  Hotkeys: ⌘ + 0

### OnlyMonster.AI

* **Settings**:
  * [**Disable OnlyFans proxy bypass**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-onlyfans-proxy-bypass)**.**
  * [**Disable OnlyFans JavaScript cache**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-onlyfans-javascript-cache)**.**
  * [**Disable hardware acceleration for compatibility**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-hardware-acceleration)**.**

(For more details please check the [Article](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting)).

* **Check for Application Updates:** Check whether a new application version is available.
* **Other**:
  * **Clear AppData:** [Clear cached data](#user-content-fn-1)[^1] to resolve issues or free up space.

### Window

* **Fill**: Make the window full-screen.
* **Center**: Center the window on the screen.
* **Move & Resize**: Change the window's position and size.
* **Full-Screen Tile**: Expand the window to full screen.\
  Hotkeys: ⌘ + Ctrl + F
* **Minimize**: Minimize the window to the Dock.\
  Hotkeys: ⌘ + M
* **Bring All to Fron**t: Bring all application windows to the front.

### Help

* **Visit OnlyMonsterBrowser:** Visit the website.
* **OnlyMoster Help**: Navigate to OnlyMonster Docs.&#x20;
* **Privacy policy**: Check the Privacy Policy.

## Windows Menu bar

The menu opens by right-clicking on the Monster icon.&#x20;

<figure><img src="/files/45ediFqPA2TUcckN4V2q" alt=""><figcaption></figcaption></figure>

### File

* **Open Tab**: Open a new tab.\
  Hotkeys: Ctrl + T
* **Open Location**: Go to the specified URL.\
  Hotkeys: Ctrl + L
* **Close**: Close the current tab.\
  Hotkeys: Ctrl + W
* **Duplicate Tab**: Create a duplicate of the current tab.\
  Hotkeys: Ctrl + Shift + D
* **New Account Window:** Hover the cursor, and select the account whose page needs to be opened in a new window.
* **Close Window**: Close the current window.\
  Hotkeys: Ctrl + Shift + W
* **Close Account Sessio**n: Close the session of the current account.

### Go

* **Go Back/Go Forward**: Navigate backward or forward in the browsing history.\
  Hotkeys: Ctrl + ← / Ctrl + →
* **Next Tab/Previous Tab:** Switch between open tabs.\
  Hotkeys: Ctrl + Tab / Ctrl + Shift + Tab
* **Switch Tab**: Jump to a specific tab 1 up to 9\
  Hotkeys: Ctrl + 1…9

### Notifications

* **Subscriptions**: New subscriber notifications.
* **Purchased Messages**: New purchase notifications.
* **Tips:** New tip notifications.
* **New Fans Messages**: New fan message notifications

(See [OnlyMonster documentation](/members-features/enabling-notifications-on-onlymonster) for details)&#x20;

### Edit

* **Undo/Redo:** Undo or redo a text in chat\
  Hotkeys: Ctrl + Z / Ctrl + Shift + Z
* **Cut/Copy/Paste**: Cut, copy, or paste text/elements.\
  Hotkeys: Ctrl + X / Ctrl + C / Ctrl + V
* **Select All**: Select all text in the text box.  Hotkeys: Ctrl + A
* **Find**: Search for text on the page.\
  Hotkeys: Ctrl + F
* **AutoFill:** Auto-fill forms with saved data.
* **Emoji & Symbols:** Insert emojis or special characters.\
  Hotkeys: Win + >

### View

* **Zoom In/Zoom Out:** Increase or decrease the page zoom.\
  Hotkeys: Ctrl + "+" / Ctrl + "–"
* **Reload Page**: Reload the current page.\
  Hotkeys: Ctrl + R
* **Toggle Sidebar:** Show or hide the sidebar.\
  Hotkeys: Ctrl + Shift + L
* **Actual Size:** Reset the zoom to the default size.\
  Hotkeys: Ctrl + 0

### OnlyMonster.AI

* **Settings**:
  * [**Disable OnlyFans proxy bypass**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-onlyfans-proxy-bypass)**.**
  * [**Disable OnlyFans JavaScript cache**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-onlyfans-javascript-cache)**.**
  * [**Disable hardware acceleration for compatibility**](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting#disable-hardware-acceleration)**.**

(For more details please check the [Article](/troubleshooting/advanced-onlymonster-settings-for-troubleshooting)).

* **Check for Application Updates:** Check whether a new application version is available.
* **Other**:
  * **Clear AppData:** [Clear cached data](#user-content-fn-1)[^1] to resolve issues or free up space.

### Help

* **Visit OnlyMonsterBrowser:** Visit the website
* **OnlyMoster Help:** Navigate to OnlyMonster Docs.&#x20;
* **Privacy policy:** Check the Privacy Policy.

\ <br>

[^1]: After clearing app data, Priority Mass Messages will be removed from the OnlyMonster Widget and the Unsend option will no longer be available. Some custom settings include the custom order of creators in the left panel, custom emoji for creator (that weren’t set via Creator Settings), and Checkbox settings in OnlyMonster Widget will be reset to default values


# Dashboard

Dashboard brings your OnlyFans analytics into one unified, fully customizable view — with real-time charts, revenue breakdowns, and performance tracking. It gives you everything you need to understand what's working and make smarter decisions faster.

Dashboard components can be resized and rearranged to match the way you work.

## Overview

The Dashboard header includes two key controls:

* Last refreshed timestamp — shows when data was last synced (always displayed in your organization's time zone). *Not available in the first iteration.*&#x20;
* Edit Mode button — opens the layout customization interface.

<figure><img src="/files/w5X0ABzwqFh7JLsy7ZnH" alt=""><figcaption></figcaption></figure>

### Filters

Filters apply consistently across all metrics, charts, and breakdowns on the Dashboard.

#### Accounts

Select which account data is displayed across the Dashboard.\
You can choose:

* **A single account**
* **Multiple accounts**
* **A predefined group**

Default: All Accounts

*Currently, only OnlyFans accounts are supported.*

#### Time Range

Use the Time Range picker to define the period for which data is displayed.&#x20;

Click Reset to clear your selection, or Apply to confirm.

**Default**: Last 30 Days.

#### Time Zone

Choose which time zone is used to display Dashboard data:

* **UTC+0**
* **Agency Time Zone** (selected by default)

#### Earning Type

Toggle revenue calculation across the entire Dashboard:

* **NET** — revenue after platform commission (default)
* **GROSS** — total revenue before deductions

***

#### Dashboard Components

Metrics include an informational tooltip.&#x20;

If data is unavailable, — is displayed.&#x20;

If a metric equals zero, it is shown as 0.

A line or bar chart showing how a metric changes over time. Switch between chart types using the toggle in the top-right corner of the chart — your preference is saved for the current session.

The chart displays the metric name, total value for the selected period, and a date range label. Hovering over any data point shows the exact date and value.

Aggregation logic scales automatically based on the selected time range:

| Range       | Aggregation | Legend format |
| ----------- | ----------- | ------------- |
| 1–90 days   | Daily       | Jan 5, Jan 12 |
| 90–180 days | Weekly      | Mar 2 – Mar 8 |
| 180+ days   | Monthly     | Feb 2026      |
| 1 year+     | Monthly     | Feb 2026      |

## Global Rank

Shows where your organization stands among all OnlyMonster organizations, based on total gross revenue over the last 30 days.&#x20;

Only revenue generated through OnlyMonster is counted.&#x20;

Currently, only OnlyFans Net revenue is included.

***

## KPI Metrics

<figure><img src="/files/PhriZBDwuMhFxeeNmoOZ" alt=""><figcaption></figcaption></figure>

### Fans

Number of fans (paid and free) who have subscribed to the account. Displayed as a KPI with trend, the sparkline shows data points across the selected period. Hover over any point to see the exact date and value.

### Spenders

The number of fans who made at least one purchase or tip within the selected time range. Displayed as a KPI with trend — hover over the sparkline for date-level detail.

### Transactions

Total number of chargeable transactions within the selected period. Displayed as a KPI with trend — hover over any data point for the exact date and value.

### Revenue Breakdown

<figure><img src="/files/a4FHM94vJc5kBVHohFRG" alt=""><figcaption></figcaption></figure>

A pie chart showing revenue distribution across income types:

* **Media** — revenue from paid media in messages and posts
* **Subscription** — revenue from initial and recurring subscription payments
* **Tips** — revenue from tip transactions
* **Other** — revenue from live stream activity

Each category displays its revenue amount in USD and its percentage share of total revenue.

### Revenue Overview

A line or bar chart showing how total revenue changes over time. Switch between chart types using the toggle in the top-right corner of the chart — your preference is saved for the current session.

## Monetization Metrics

### New Fans Revenue

Revenue generated exclusively by fans who subscribed for the first time within the selected time range. This metric isolates the monetization performance of newly acquired fans.

### Existing Fans Revenue

Revenue from fans who subscribed before the selected time range. This reflects the ongoing value generated by your retained fan base.

### ARPPU

**Average Revenue Per Paying User** — the average revenue generated from each fan who made at least one purchase.

Formula: Total Revenue ÷ Spenders

### ARPNU

Average Revenue Per New User — the average revenue generated from each new fan, including non-spenders.

Formula: New Fans Revenue ÷ New Fans

### APV

**Average Payment Value** — the average amount spent per individual transaction.

Formula: Total Revenue ÷ Transactions

### APC

**Average Payment Count —** the average number of payments made per spender.

Formula: Transactions ÷ Spenders

## New Fans Section

<figure><img src="/files/jFrkFgML05xhDY2q1jdS" alt=""><figcaption></figcaption></figure>

### New Fans

Number of fans who subscribed for the first time within the selected period. Displayed as a line or bar chart — use the toggle in the top-right corner to switch views.

### New Fans Breakdown

A pie chart showing how new fans are split by spending behavior:

* Spenders — new fans who made at least one purchase
* Non-Spenders — new fans with no spending activity

Each category shows the fan count and its percentage share of total new fans.

## Transaction Analysis

### Transaction Sales Breakdown

Shows how transactions are distributed by purchase amount (Gross).&#x20;

<figure><img src="/files/YghcNapV7kjIBp8t6ems" alt=""><figcaption></figcaption></figure>

Ranges covered:&#x20;

* $0–10,&#x20;
* $10–50,&#x20;
* $50–100, &#x20;
* $100–200,
* $200 +.

Each range displays the total transaction amount in USD and its percentage of overall transaction volume.

### Transaction Overview

A line or bar chart showing how transaction volume changes over time. Toggle between chart types in the top-right corner. Hover over any data point to see the exact date and transaction count.

Aggregation follows the same logic as Revenue Overview — daily for ranges up to 90 days, weekly up to 180 days, and monthly beyond that.

***

## Revenue by Type Charts

#### Spenders

A line or bar chart tracking the number of fans who made at least one purchase or tip over time. Use the chart type toggle to switch between views. Hover for date-level detail.

### New Spenders

A line or bar chart showing new spenders — fans making their first purchase — over the selected period. Hover over any point for the exact date and value.

### Media Revenue

A line or bar chart showing revenue from paid media in messages and posts over time. Covers both PPV messages and paid post revenue.

### Subscription Revenue

A line or bar chart tracking revenue from initial and recurring subscription payments over the selected period.

### Tips Revenue

A line or bar chart showing revenue from tip transactions over the selected period. Hover over any data point for the exact date and value.

## Edit Mode

Edit Mode allows full layout customization.

To enter Edit Mode, click the Edit button in the Dashboard header. You can:

* **Resize components**
* **Reorder any component**
* **Reset to default** — reverts all component sizes and positions to their original arrangement

## Metrics Reference

| #  | Metric                | Description                                                       | Formula                                                        |
| -- | --------------------- | ----------------------------------------------------------------- | -------------------------------------------------------------- |
| 1  | Total Fans            | Fans (paid and free) who have subscribed to the account           | Total fans from OnlyFans                                       |
| 2  | Spenders              | Fans who made one or more purchases or tips in the selected range | Distinct user count among revenue transactions                 |
| 3  | Transactions          | Total count of chargeable transactions                            | Count of all transactions                                      |
| 4  | Total Revenue         | Income from all sources                                           | Messages + Tips + Posts + Streams + Subscriptions              |
| 5  | Media Revenue         | Revenue from paid media in messages and posts                     | PPV Revenue + Post Revenue                                     |
| 6  | Tips Revenue          | Revenue from tip transactions                                     | Sum of all Tips transaction amounts                            |
| 7  | Subscription Revenue  | Revenue from initial and recurring subscriptions                  | Sum of all subscription types                                  |
| 8  | Other Revenue         | Revenue from live stream activity                                 | Revenue from OnlyFans streams                                  |
| 9  | New Fans              | Fans who subscribed for the first time in the selected range      | New subscriber count for the period                            |
| 10 | Non-Spenders          | Fans with zero purchases or tips in the selected range            | Distinct fan count with zero revenue transactions              |
| 11 | New Fans Revenue      | Revenue from fans who subscribed within the selected range        | All revenue sources, attributed to first-time subscribers only |
| 12 | Existing Fans Revenue | Revenue from fans who subscribed before the selected range        | All revenue sources, attributed to existing subscribers only   |
| 13 | ARPPU                 | Average Revenue Per Paying User                                   | Total Revenue ÷ Spenders                                       |
| 14 | ARPNU                 | Average Revenue Per New User                                      | New Fans Revenue ÷ New Fans                                    |
| 15 | APV                   | Average Payment Value                                             | Total Revenue ÷ Transactions                                   |
| 16 | APC                   | Average Payment Count                                             | Transactions ÷ Spenders                                        |

\
Data Accuracy & Known Differences
---------------------------------

If you notice any discrepancies between Dashboard and other data sources, the explanation below clarifies expected behavior.

#### Fan Uniqueness Is Calculated Per Time Bucket

The Dashboard aggregates data using time buckets:

* Up to 90 days — daily
* 90–180 days — weekly
* 180+ days — monthly

Fan uniqueness is calculated within each bucket, not globally.\
This means the same fan may be counted differently depending on the selected time range, and totals may not match a simple day-by-day sum.

#### Data Uses Approximation

Due to high data volume, calculations use approximations.

Values are highly accurate but may include minor rounding differences and should not be expected to match other sources exactly.&#x20;

#### Comparing with OnlyFans Statistics

Users often compare Dashboard data with OnlyFans statistics.

#### Earnings

Revenue in Dashboard matches:\
OnlyFans → Statistics → Overview → Earnings

These values should align.

#### Fan Counts

Fan counts may differ from:\
OnlyFans → Statistics → Fans

This is expected and may occur due to:

* Time bucket aggregation
* Data approximation
* OnlyMonster syncing fans from the visible list in Statistics → Fans
* OnlyFans is showing mismatches between the total count and the listed fans
* Deleted fan profiles are not being synced

If an account existed long before connecting to OnlyMonster, deleted fans may not be included in Dashboard data, resulting in lower totals.

<br>


# Accounts Overview

Accounts Overview is a dashboard that displays key analytical metrics to help you monitor and manage your accounts efficiently. The dashboard consolidates essential performance data in one place for quick analysis and decision-making.

Accounts Overview supports both the Fansly and OnlyFans platforms, so you can review analytics across both from a single dashboard. By default, the dashboard loads in Standard View and displays accounts from both platforms. You can also limit the view to a single platform .

<figure><img src="/files/HM2NOvgKajb31JRsByJl" alt=""><figcaption></figcaption></figure>

### Header

Filters and controls are located at the top of the dashboard.

#### Accounts

Use the Accounts filter to choose which accounts appear in the table. You can:

* Select individual accounts
* Select account groups (groups are created on the Accounts tab)
* Use Deselect All to clear the current selection

The dropdown lists every account available to you in this section. If you have selected a single platform, the table shows only the accounts that belong to that platform. By default, all accounts are selected.

#### Time Range

Select the date range for the data shown in the table. You can also set specific hours within the range.

You can change the time zone in the main Time Range picker. Available options:

* UTC+0 (default)
* Agency Time Zone

#### Compare To

Compare To adds a second time range for comparative analysis. It is turned off by default.

* To compare against the equivalent preceding period, select Previous Period and click Apply.
* To compare against a specific period, select it manually and click Apply.

Compare To is currently available only in detailed view mode (OnlyFans accounts).

#### Earning Type

Earning Type controls how revenue is displayed:

* Net — earnings after platform fees (default)
* Gross — earnings before platform fees

#### Platform

Switch between platforms. By default, accounts from both Fansly and OnlyFans are displayed. You can choose to display the accounts of a single platform instead.

#### View

Switch between two dashboard layouts:

* Standard View — the core set of metrics (default)
* Detailed View — an extended set of metrics

#### Export

Click Export to download the metrics currently displayed in the table. Available formats: CSV and XLSX.

### Loading Accounts

By default, the table loads 20 accounts. The counter above the table shows how many accounts are currently loaded out of the total.

Click View All to load every account.

### Summary

A summary row at the bottom of each table aggregates the loaded accounts. It always indicates how many accounts the summary covers (for example, Summary of 32 accounts).

### Metrics

The metrics available for an account depend on its platform. When a metric does not apply to a platform, the table shows a dash (—). All counts and revenue figures reflect the selected time range unless noted otherwise.

Definitions:

* Free Fans — users who follow the account for free.
* Paid Fans — users who subscribed through any paid method.

| Metric                             | Platform | Description                                                                                                                                                                           |
| ---------------------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Total Revenue                      | Both     | Total income from all sources, including subscriptions.                                                                                                                               |
| Monthly Revenue Goal Progress      | Both     | Progress toward the revenue goal set for the current month. Click the field to enter a goal; a progress bar then tracks your progress, and a warning icon appears if you fall behind. |
| Subs Revenue                       | Both     | Revenue from initial and recurring subscriptions, across all tiers.                                                                                                                   |
| Sales Revenue                      | OnlyFans | Revenue from messages and tips.                                                                                                                                                       |
| Sales Ratio                        | OnlyFans | Ratio of sales revenue to subscription revenue.                                                                                                                                       |
| LFL (Like for Like)                | OnlyFans | Compares revenue for the selected period with the same period in the previous month.                                                                                                  |
| PPV Revenue                        | OnlyFans | Revenue from Pay-Per-View messages.                                                                                                                                                   |
| Tips Revenue                       | Both     | Revenue from tips received via posts, messages, and streams.                                                                                                                          |
| Posts Revenue                      | OnlyFans | Revenue from paid posts.                                                                                                                                                              |
| Media Revenue                      | Both     | Revenue from media sales.                                                                                                                                                             |
| Media Sets Rev.                    | Fansly   | Revenue from media set sales.                                                                                                                                                         |
| Revenue from New Fans              | OnlyFans | Revenue from fans who subscribed within the selected period.                                                                                                                          |
| Revenue from Existing Fans         | OnlyFans | Revenue from fans who subscribed before the selected period.                                                                                                                          |
| Subs. Revenue from New Paid Fans   | OnlyFans | Subscription revenue from fans who subscribed for the first time.                                                                                                                     |
| Subs. Revenue from Renew Paid Fans | OnlyFans | Subscription revenue from fans who renewed their subscription.                                                                                                                        |
| Transactions                       | Both     | Total number of transactions.                                                                                                                                                         |
| Spenders                           | Both     | Number of fans who made at least one purchase or tip.                                                                                                                                 |
| New Spenders                       | OnlyFans | Number of fans who made their first purchase.                                                                                                                                         |
| APV                                | Both     | Average Payment Value — average amount spent per transaction.                                                                                                                         |
| APC                                | Both     | Average Payment Count — average number of payments per spender.                                                                                                                       |
| ARPPU                              | Both     | Average Revenue Per Paying User — average revenue per spender.                                                                                                                        |
| Fans                               | OnlyFans | Number of fans (paid and free) subscribed to the account.                                                                                                                             |
| New Fans                           | OnlyFans | Number of fans who subscribed for the first time.                                                                                                                                     |
| New Paid Fans                      | Fansly   | Number of new paid fans gained.                                                                                                                                                       |
| Renewed Paid Fans                  | Both     | Number of paid fans who renewed their subscription.                                                                                                                                   |
| Expired Paid Fans                  | Fansly   | Number of paid fans whose subscription expired.                                                                                                                                       |
| ARPNU                              | OnlyFans | Average Revenue Per New User — average revenue per new fan, including non-spenders.                                                                                                   |
| CR (New Fan to New Spender)        | OnlyFans | Share of new fans who became spenders by making at least one purchase.                                                                                                                |
| Monthly Revenue Run Rate           | OnlyFans | Predictive metric estimating total revenue for the current month based on daily earnings since the start of the month.                                                                |
| 30-Days Revenue Run Rate           | OnlyFans | Predictive metric projecting revenue for the next 30 days based on the last 7 days.                                                                                                   |
| Monthly Subs Run Rate              | OnlyFans | Predictive metric estimating new subscribers for the current month based on subscription trends.                                                                                      |
| 30-Days Subs Run Rate              | OnlyFans | Predictive metric estimating new subscribers over the next 30 days based on the last 7 days.                                                                                          |
| Tracking Links Revenue             | OnlyFans | Revenue generated through tracking links.                                                                                                                                             |
| Trial Links Fans                   | OnlyFans | Number of fans subscribed through trial links.                                                                                                                                        |
| Trial Links Revenue                | OnlyFans | Revenue generated through trial links.                                                                                                                                                |
| FYP Free Fans                      | Fansly   | Free fans gained through the FYP tracking link.                                                                                                                                       |
| FYP Paid Fans                      | Fansly   | Paid fans gained through the FYP tracking link.                                                                                                                                       |
| FYP Revenue                        | Fansly   | Revenue from fans who subscribed through the FYP tracking link.                                                                                                                       |
| Search Free Fans                   | Fansly   | Free fans gained through the Search tracking link.                                                                                                                                    |
| Search Paid Fans                   | Fansly   | Paid fans gained through the Search tracking link.                                                                                                                                    |
| Search Revenue                     | Fansly   | Revenue from fans who subscribed through the Search tracking link.                                                                                                                    |
| Suggestions Free Fans              | Fansly   | Free fans gained through the Suggestions tracking link.                                                                                                                               |
| Suggestions Paid Fans              | Fansly   | Paid fans gained through the Suggestions tracking link.                                                                                                                               |
| Suggestions Revenue                | Fansly   | Revenue from fans who subscribed through the Suggestions tracking link.                                                                                                               |

### **Custom Metrics**

Custom Metrics let you create your own metrics by combining existing ones with simple arithmetic.

To create one:

1. Click **Custom Metrics**.
2. Click **+ New Metric**.
3. Enter a **Metric Name** and, optionally, a **Description**.
4. Build a **Formula**: use **Add Metric** to pick any metric available in Accounts Overview, and combine multiple metrics with the +, −, ×, ÷ and ( ) operators.
5. Choose an **Aggregation** — Sum, Avg, or None — and toggle **With decimals** if needed.
6. Select the output format: $, %, or #.
7. Click **Save**.

Each organization can create up to 2 custom metrics. Once the limit is reached, delete an existing one before creating a new one.

Saved custom metrics appear as additional columns in the table and can be shown, hidden, or reordered like any other metric via Table Customization.

### Table Customization

You can choose which metrics are displayed and adjust their order.

To customize columns:

1. Open the Table Customization menu.
2. Uncheck metrics to hide them.
3. Disable all metrics or restore the default selection.

To reorder columns:

1. Hover over a metric.
2. Click the three-dot menu.
3. Drag and drop the metric to the position you want.

### Data Synchronization

For newly added accounts, data is synced within 6 hours. After the first sync, data updates every hour.

{% hint style="warning" %}
Time ranges longer than 180 days are cached for 24 hours. When you select a range longer than 180 days, the data is loaded once; if you request the same range again within 24 hours, the cached data is returned and will not change until the cache expires.
{% endhint %}

### Permissions

Access to Accounts Overview requires the Dashboard permission.


# Traffic Metrics V2.0

Traffic Metrics V2.0 introduces an advanced analytics system with comprehensive filtering capabilities, allowing solo creators and organizations to analyze both external and internal traffic with greater precision. This first release focuses on providing detailed insights through a powerful, multi-dimensional filter framework.

Traffic Metrics V2.0 supports two display modes to match different analytical needs: **Standard** and **Detailed**.

**Detailed mode** provides complete access to all traffic sources (Tracking Links, Trial Links, and Direct Traffic) with both Rolling and Double Attribution available for selection, limited to a 180-day analysis window.

**Standard mode** offers a simplified interface with Double Attribution only, but allows you to analyze data across the entire all-time history. You can find a detailed breakdown of Standard mode at the end of this page.

## Detailed mode

At the core of Traffic Metrics V2.0 is a comprehensive filtering system that enables deep traffic analysis across various dimensions and time periods.  With this enhanced visibility, you can better understand traffic performance across multiple dimensions and time periods, gaining deeper insights into your audience acquisition and revenue generation patterns.

The system displays all traffic sources, including Tracking Links, Trial Links, and Direct Traffic (traffic acquired outside of specific links) in a unified interface. This comprehensive view gives you the full picture of your traffic performance.

For Tracking and Trial Links: You can view click counts, fan acquisitions, and earnings (depending on your filter settings - specifically the fan subscription period and spending timeframe).

For Direct Traffic: You can see fan counts and revenue shown for the period selected in the Earnings Date Range filter.

<figure><img src="/files/3vvP8l3X9ZyVUBwdGzXv" alt=""><figcaption></figcaption></figure>

## Filter System

Traffic Metrics V2.0 includes a powerful three-filter system designed to give you precise control over how traffic and revenue data is displayed.&#x20;

### Creation Date Range

This filter lets you narrow your analysis to links created during a specific time period.

* Only links created within the selected Creation Date Range will be included in your analytics.
* Useful when evaluating the performance of recently launched campaigns or testing link-specific strategies.

*When you open the Traffic Metrics page, the Creation Date Range is automatically set to the last 3 months.*

### Fan Subscription Date Range

This filter allows you to analyze statistics based on when fans subscribed through your links, regardless of when the links were created. When you select a date range, the dashboard will show:

* Click counts (for Tracking and Trial Links)
* Fan acquisition totals (for all traffic types, including Direct Traffic)

***N/A Values in Clicks:** If click data is unavailable for a specific link during the selected period, the Clicks column will display N/A (Not Available).*

This filter only includes fans who subscribed within the selected range.&#x20;

{% hint style="info" %}
Limited to 180 days
{% endhint %}

### Earnings Date Range

Use this filter to analyze revenue generated by fans who subscribed during the selected Fan Subscription Date Range.

* The system will calculate earnings only within the specified earnings period.
* You can track how much revenue was generated during this window by fans acquired via Tracking Links, Trial Links, or Direct Traffic.

Important: The Earnings Date Range is dependent on the Fan Subscription Date Range and cannot begin earlier than the subscription period.

{% hint style="info" %}
Limited to 180 days&#x20;
{% endhint %}

### Example: How the Filters Work Together

Here’s how the three filters interact to shape your traffic analysis:

* Creation Date Range: 1st–3rd\
  → The system will only consider links created during this period.
* Fan Subscription Date Range: 4th–5th\
  → You’ll see clicks and fan acquisitions from the selected links, but only for fans who subscribed during this timeframe.
* Earnings Date Range: 6th–7th\
  → Revenue data will reflect earnings generated during this period by fans who subscribed on the 4th–5th through links created from the 1st–3rd.

This layered filtering approach allows you to analyze performance from creation → acquisition → revenue with high precision.

## Traffic Display Options

The main dashboard offers flexible viewing options to match your analysis needs. You can view All Traffic to see Tracking Links, Trial Links, and Direct Traffic together in one comprehensive overview. Alternatively, you can focus on specific traffic types by selecting Tracking Links only or Trial Links only.

By using search you can quickly find a link by its name, even if you have a large number of links. The search is case-insensitive and supports partial matches, making it easier to find specific links.

### Earnings Attribution

#### Rolling Attribution (Active Link Tracking)

<figure><img src="/files/4PTZhAJip8U4PRjvJolf" alt=""><figcaption></figcaption></figure>

Earnings are credited to the fan’s most recent subscription link — also known as rolling attribution.

* When a fan subscribes through a new link, all future earnings are automatically attributed to that latest link.
* This ensures that revenue is always connected to the fan’s current active subscription source, not historical links they previously used.

This model helps you track live traffic effectiveness, not legacy activity.

#### Double Attribution

<figure><img src="/files/GsjSXvpcGGWDtBYetkJX" alt=""><figcaption></figcaption></figure>

With Double Attribution, earnings are attributed to every link the fan has subscribed through.<br>

**The first subscription includes all future earnings, while later subscriptions track only new spend — without affecting earlier links.**

## Display Settings

You can customize how revenue is displayed in the Traffic Metrics dashboard:

* **Gross Earnings** — Shows total revenue before deductions
* **Net Earnings** — Displays earnings after OnlyFans commission

Additionally:

* **Hide Zero Earnings Toggle**
* Activate this to filter out links that haven’t generated any revenue
* Helps you focus only on performing traffic sources

### Show Deleted Toggle

* Enable this toggle to display deleted links alongside active ones.

Deleted links will appear with their full historical performance data, allowing for complete revenue tracking and trend analysis, even for removed campaigns.

## Tags

Tags help you organize and categorize your traffic links for easier management. Use custom tags to quickly identify, filter and group related links.

#### Creating Tags

You can create new tags directly from the Traffic Metrics table by entering a name and optionally selecting a color.

Tag limits:

* Maximum 300 tags per organization
* Up to 20 tags per traffic link

#### Editing Tags

You can rename any existing tag. When a tag is renamed, the change is automatically applied to all traffic links using that tag. .

#### Deleting Tags

You can remove tags you no longer need. If a tag is currently assigned to traffic links, the system will ask for confirmation before deletion. Once deleted, the tag will be removed from all associated traffic links.

### Assigning Tags

You can assign tags directly from the Traffic Links table:

Tag Assignment:

* Choose from existing tags or create a new tag while assigning
* Assign one or multiple tags to any traffic link
* Tags can be reused across multiple traffic links

### **Last Synced**&#x20;

Shows when the statistics for Tracking and Trial Links were last updated. This helps you understand how recent the data is.

* Tracking Links are updated every hour at :10
* Trial Links are updated every hour at :20&#x20;

### Understanding Your Data

The traffic overview displays essential metrics for each source including link names, creation dates, clicks, fans acquired, and earnings. Direct Traffic appears as a separate item showing subscribers and earnings not attributed to specific tracking or trial links.

This data helps you identify your most effective traffic sources, understand fan acquisition patterns, and make informed decisions about resource allocation and campaign optimization.

## Standard Mode

Standard mode provides a simplified version of the Traffic Metrics dashboard for users who need a streamlined overview. Unlike Detailed mode, which is limited to a 180-day window, Standard mode allows you to analyze data across the entire all-time history of your links.

### **Attribution**

Standard mode uses **Double Attribution** only. Rolling Attribution and Direct Traffic are not available in this mode.

### Metrics

By default, Standard mode shows a reduced set of columns (Clicks, Fans, Spenders, Earnings, and Link Creation Date). All other metrics remain available and can be added to the view through **column management**.

### Available Filters

Standard mode includes a focused set of controls:

* **Creator Selector**
* **Date Selector** (all-time available)
* **Earnings Type Selector** — Gross or Net
* **Show Deleted** toggle

Date Range Behavior In Standard mode, the Date Selector applies to **Fan** **Subscription** and **Earnings** data. The **Link Creation Date** is not affected by this filter and defaults to all-time, so links created at any point in time will appear in the table.

**How the Date Range Is Applied**

In Standard mode, the Date Selector filters by both the fan's subscription date and the transaction date. For a selected range, the table includes only fans who subscribed within that range, along with their transactions made during the same range. Fans who subscribed outside the selected range are not included, even if they had transactions during the period.


# Traffic Metrics Bot Detection

Bot Detection helps managers identify potential bot accounts among fans acquired through traffic links. This improves visibility into real audience activity and helps prevent traffic metrics from being inflated by automated or fake accounts.

### Overview

Bot Detection operates at the level of individual traffic links and displays results throughout the Link Overview interface.

Supported traffic types:

* Tracking Links
* Trial Links

Bot Detection is not available for Direct Traffic. For Direct Traffic, bot-related metrics always display N/A.

### Enabling Bot Detection

You can start a bot scan from the Link Overview using the Bot Detection button in the top-right corner of the page.

Once Bot Detection is enabled for a link:

* Newly acquired fans are scanned automatically.
* A notification appears after the scan is completed.

If scan results are not reviewed within 10 days, Bot Detection is automatically disabled for that link. You can re-enable it at any time from Link Overview.

Where Bot Detection Appears

#### Link Overview — Bots Block

Next to the Fan Purchase Frequency block, the Bots block displays aggregated detection results for the selected link:

* Detected — Total number of fans identified as potential bots.
* Bot Rate — Percentage of detected bots among all fans acquired through the link.

#### Link Overview — Fan Table

Fans flagged by the system display a red bot icon next to their username.

* Bot icon visible — Fan was flagged as a potential bot
* No icon — Fan passed bot detection

This allows suspicious accounts to be identified directly within the fan list.

### Detection Methodology

To maintain the effectiveness of Bot Detection and reduce circumvention attempts, the specific detection signals, rules, and underlying analysis methods are not publicly disclosed.

### Usage and Responsibility

Bot Detection results are generated automatically and are provided for informational purposes only. Although the system aims for high accuracy, false positives and false negatives may occur.

Any decisions made based on Bot Detection data — including, but not limited to, fan moderation actions, refunds, payout adjustments, or communication with traffic providers — remain the sole responsibility of the organization using the information.

### Access Requirements

Bot Detection follows the same permissions structure as Traffic Metrics.&#x20;

The View Traffic Metrics permission is required to view bot-related data.&#x20;

The Edit Traffic Metrics permission is required to start and manage bot scans.<br>

\ <br>


# Cost Attribution & Traffic Metrics Explained

Traffic Metrics V2.0 introduces advanced cost attribution and profitability analysis for your traffic campaigns. This guide explains the available metrics, the supported cost attribution models, and how to configure them to accurately measure campaign performance.

Understanding both your acquisition costs and revenue metrics is essential for evaluating traffic partnerships and optimising campaigns. OnlyMonster’s Traffic Metrics provide flexible attribution options that support a variety of payment models — from fixed budgets to performance-based structures.

## Available Metrics

The Traffic Metrics dashboard displays two main types of data:

* **Performance Data** — raw numbers representing clicks, fans, and revenue.
* **Efficiency Metrics** — calculated indicators showing profitability and cost-effectiveness..

## Performance Data

**Clicks** — Total number of clicks (available for Tracking Links and Trial Links). This metric indicates initial campaign engagement and is the starting point for conversion analysis.

**Fans** — Number of users acquired through traffic links and direct traffic. This represents successful conversions across all traffic sources.

**Spenders** – Number of unique fans who have made at least one payment.&#x20;

**Cost** — Total campaign spend. This value can be either entered manually or calculated automatically based on your attribution settings. This figure impacts all profitability calculations.

**Earnings** — Revenue generated from acquired fans during the selected date range. Earnings attribution depends on your filter settings and the attribution model selected in the main Traffic Metrics settings.

**Profit** — Net profit (Earnings minus Cost). This is your primary profitability indicator.

## Efficiency Metrics

**CPC (Cost Per Click)** — Average cost per click (Cost ÷ Clicks). Helps you compare the efficiency of different traffic sources at the acquisition stage. Available for Tracking Links and Trial Links. Can be either entered manually or calculated automatically based on your attribution settings.&#x20;

**CPF (Cost Per Fan)** — Average acquisition cost per fan (Cost ÷ Fans). Shows how much you spend to acquire one fan.  Can be either entered manually or calculated automatically based on your attribution settings.&#x20;

**EPC (Earnings Per Click)** — Average revenue per click (Earnings ÷ Clicks). Shows the revenue value of your traffic at the click level. Available for Tracking Links and Trial Links. Can be either entered manually or calculated automatically based on your attribution settings.&#x20;

**ARPF (Average Revenue Per Fan)** — Average revenue generated per fan (Earnings ÷ Fans). Helps you understand the value of fans from different traffic sources.

**Conversion Rate** — Percentage of clicks that convert to fans (Fans ÷ Clicks × 100). Shows how effectively your fan traffic converts to subscriptions. Available for Tracking Links and Trial Links.

**CPE (Cost Per Earning)** — Cost required to generate one dollar of revenue (Cost ÷ Earnings). Lower values indicate more efficient spending relative to revenue generated.

**Revenue Share** — Percentage of earnings allocated to your traffic partner. Available for all traffic types. When entered, the system calculates Cost as (Earnings × Revenue Share %). &#x20;

**ROI (Return on Investment)** — (Profit ÷ Cost) × 100. Shows the overall profitability of your campaign. Positive ROI indicates profitable campaigns, negative ROI signals losses.

## Cost Attribution Methods

OnlyMonster supports two cost attribution models: Fixed Cost and Dynamic Cost. Choose the model that matches the way you pay your traffic partners.&#x20;

### Fixed Cost Attribution

With **Fixed Cost Attribution**, you manually enter your campaign costs in the Cost column. The system uses this value to calculate all profitability metrics, including **Profit, CPC, CPF, CPE,** and **ROI.**

Use this method when you have:

* Fixed budgets
* Flat monthly fees
* Contracts with predetermined pricing
* A preference for manually controlling cost values.&#x20;

### Dynamic Cost Attribution

**Dynamic attribution** automatically calculates **Cost based on your payment model.** After selecting a model and entering a rate, the system calculates the Cost using real campaign performance.&#x20;

#### CPC (Cost Per Click)

\
Available for **Tracking Links** and **Trial Links.**\
The system calculates Cost as: Clicks × CPC Rate.&#x20;

This automatically updates:

* Cost
* Profit
* CPF
* CPE
* ROI

Use CPC when partners charge per click.

#### CPF (Cost Per Fan)

\
Available for all traffic types.\
The system calculates Cost as: Fans × CPF Rate.&#x20;

This automatically updates:

* Cost
* Profit
* CPC
* CPE
* ROI

Use CPF when partners charge per acquired fan.

#### Revenue Share

\
Available for all traffic types.\
The system calculates Cost as: Earnings × Revenue Share %.&#x20;

This automatically updates:

* Cost
* Profit
* CPC
* CPF
* CPE
* ROI

Use Revenue Share for affiliate or performance-based partnerships.

#### Choosing the Right Cost Attribution Model

* **Fixed Cost** — Use for fixed-fee or budget-based campaigns
* **CPC** — Use when partners charge for each click
* **CPF** — Use when partners charge for each acquired fan
* **Revenue Share** — Use when partners earn a percentage of your revenue

### Data Display Rules

To keep the interface clear, the system displays metrics based on available data:

* “N/A” appears when required data (Clicks or Fans) is missing
* “–” appears when calculations are impossible (for example, when Clicks, Fans, or Earnings are equal to zero)
* Empty input fields indicate that the value can be manually edited (Cost, CPC, CPF)

### Editing Access&#x20;

To change cost attribution settings, your role must include the Edit Traffic Metrics permission.&#x20;

<br>


# Shared Reports in Traffic Metrics

Shared Reports provide a secure way to share traffic analytics with external partners without granting access to your admin panel. This feature is particularly valuable for users collaborating with traffic providers, enabling selective data sharing while maintaining complete control over your system.

## Overview

The Shared Reports feature is accessible from the Traffic Metrics page through the Shared Reports button.

## Creating a Shared Report

After clicking the Create Shared Report button, you'll need to configure several key parameters that determine what your partner will see:

#### Report Configuration

**Report Name** — Assign a descriptive name to help identify the report's purpose or recipient. This internal label helps you manage multiple shared reports efficiently.

**Attribution Type** — Select the earnings attribution model that matches how you track revenue with this partner. This setting also determines the time range available in the report and cannot be changed after creation.

* **Rolling Attribution** — Earnings are credited to the fan's most recent subscription link. When a fan subscribes through a new link, all future earnings shift to that latest source. Reports created with this type display a maximum of **90 days** of data.
* **Double Attribution** — Earnings are attributed to every link the fan has subscribed to. The first subscription includes all future earnings, while later subscriptions track only new spending without affecting earlier links. Reports created with this type include the **All Time** option in addition to all standard date ranges.

Earnings Type — Choose between Net Earnings (after OnlyFans commission) or Gross Earnings (total revenue before deductions).

#### Metrics Selection

Select which performance indicators your partner can view. &#x20;

Clicks

Fans

Cost

Earnings

Profit

CPC

CPF

CPE

EPC

ARPF

Spenders

Conversion Rate

ROI

By default, all metrics are selected when creating a new report. You can deselect any metrics that aren't relevant to your partner's needs.

You must select at least one metric to create a report.

#### Campaign Selection

Choose which traffic campaigns the report should display. You can select individual Tracking Links and Trial Links, or include Direct Traffic data. The system allows you to combine different traffic types within a single shared report, giving you flexibility in presenting comprehensive or focused analytics to your partners.

## Report Validity and Renewal

Every shared report is active for 180 days from creation. This time-limited approach ensures that outdated reports don't accumulate and provides a natural checkpoint for reviewing ongoing partnerships.

#### Report Status Indicators

The system tracks report status throughout its lifecycle:

**Active** — Report is currently accessible and updating normally. Partners can view all configured data.

**Expire Soon** — The report is approaching its expiration date. The Renew button becomes active one month before expiration, allowing you to extend access proactively.

**Expired** — The 180-day period has ended. Partners attempting to access an expired report will see a message: "Please contact the link owner to extend its validity." The report remains visible in your management list but is no longer accessible to partners.

The system also tracks status transitions, showing when expired reports have been renewed through the Expired > Renewed status flow.

#### Renewing Reports

When you renew a report using the Renew button, the validity period resets to 180 days from the renewal date. This process is immediate, restoring partner access without requiring a new link.

Each renewal extends the report for another complete 180-day period.

## Report Management

The Shared Reports management interface displays all your created reports in a comprehensive table format. This centralized view provides quick access to essential information about each shared link:

**Report Link** — The shareable URL that provides access to the report

**Creation Date** — The date when the shared report was generated

**Expiration Date** — Shows when the current validity period ends

**Campaigns** — Lists which traffic campaigns are included in the report

**Metrics** — Displays which performance indicators are visible to the partner

**Actions** — Provides options to delete or renew the report

When you hover over a report row, an arrow icon appears. Clicking this arrow opens the full report view, allowing you to preview exactly what your partner will see.

### Report View and Filtering

When you open a shared report (either through the management interface or via the shared link), two filter options are available for more precise analysis:

**Campaign Filter** — Allows you to narrow the view to specific campaigns that were included in the report. This helps focus on particular traffic sources without viewing all data at once.

**Time Range Filter** — Enables you to adjust the date range for the displayed metrics. The available options depend on the attribution type selected when the report was created — see **Attribution Type** above.&#x20;

#### Deleting Reports

You can permanently remove shared reports that are no longer needed. Deletion immediately revokes partner access and removes the link from your management interface. This action cannot be undone, so ensure the report is no longer required before proceeding.

## Data Updates and Performance

Shared Reports are designed to provide partners with current information while maintaining system stability and security.

#### Automatic Updates

Report data refreshes automatically every hour, ensuring partners have access to recent performance metrics without manual intervention. This regular update cycle balances data freshness with system resource efficiency.

## **How the Time Range Filter Is Applied**

The Time Range filter applies to both the fan's subscription date and the transaction date. For a selected range, a shared report shows only fans who subscribed within that range, along with their transactions made during the same range. Fans who subscribed outside the selected range are not included, even if they had transactions during the period.

### Shared Report Permissions

All shared report management actions require the **Edit Traffic Metrics** permission. This includes:

* Creating new shared reports
* Renewing existing reports
* Deleting reports
* Modifying report configurations

### Important information&#x20;

**Report Limit per organization - 500 shared reports.**

**Shared Report can contain up to 100 links.**

<br>


# Link Overview

The Link Overview section provides granular, link-level performance analytics for both Trial and Tracking Links. It gives managers full visibility into fan activity and earnings attribution across the entire lifetime of each link.

## Overview

Link Overview is a dedicated analytics view for individual traffic links.

<figure><img src="/files/w3wxW5wBvpxCllnyvp3q" alt=""><figcaption></figcaption></figure>

From the Traffic Metrics dashboard, you can:

1. Hover over a link.
2. Click the redirect button.
3. Open a new window with detailed performance metrics and fan-level data for the selected link.

All metrics in Link Overview are calculated using the All Time range.\
All earnings use double attribution, ensuring complete visibility into revenue generated through each link.

### Key Metrics

<figure><img src="/files/wPwsMZld3B8KU5CLYZIt" alt=""><figcaption></figcaption></figure>

**Earnings**

**Total Earnings** — Total revenue generated from all fans acquired through this link.

**Acquisition Metrics**

**Total Clicks** — Total number of clicks recorded for the link.

**Total Fans Collected** — Total number of fans tracked by OnlyMonster for this link.

**Total Fans on OnlyFans** — Number of fans acquired through the link:

* **Tracking Links: subscribers**
* **Trial Links: trial claims**

**Reply Rate** — The percentage of fans on a link who replied to at least one message from the account. Calculated across all fans on the link (*from the Reply Rate release date — Apr 28*).

**Total Spenders** — Number of fans who completed at least one purchase.

**Total Purchases** — Total number of transactions made by fans acquired through this link. Chargebacks are not included in this metric.

### Fan Purchase Frequency

<figure><img src="/files/O5NdX1DDxiAOh7dYDP7u" alt=""><figcaption></figcaption></figure>

The system displays purchase behavior distribution for fans acquired through the link:

* **0 Purchases** — Percentage of fans who made no purchases
* **1 Purchase** — Percentage of fans who made exactly one purchase
* **2 Purchases** — Percentage of fans who made exactly two purchases
* **3+ Purchases** — Percentage of fans who made three or more purchases

Data is updated according to the campaign (link) sync interval.

## Link Overview Table

The Link Overview table lists all fans acquired through the selected link. It provides detailed fan-level analytics and purchase behavior insights.

### Filtering Options

### **Purchase Type Filter**

Select which transaction types to include in the report. By default, all transaction types are selected.

* Subscription
* Recurring Subscription
* Tips
* Posts
* Messages
* Streams

### **Non-Spenders Toggle**

Controls whether fans with no purchases appear in the table. This toggle is disabled by default.

### **Non-Unique Fans Toggle**

Fans who previously subscribed through other links are marked as non-unique.

* **Toggle on** — show non-unique fans
* **Toggle off** — hide non-unique fans

This toggle is enabled by default.

### Table Columns

<figure><img src="/files/CSZld5lyluMY128OxtKU" alt=""><figcaption></figcaption></figure>

**Username** — Displays both the fan's name and username.

**Buying Power** — Shows the buying power level for each fan in the table.

**Subscribed At** — Date when the fan subscribed.

**Replied** — a **Reply Rate** status:

* **Yes** — the fan replied to a message
* **No** — a message from the account was sent, but no reply yet
* "-" — no messages either way

**Unique Fan** — Indicates whether this is the fan's first subscription to the selected account.

**Purchases** — Total number of purchases made by the fan.

**First Purchase** — Date of the fan's first purchase.

**Last Purchase** — Date of the fan's most recent purchase.

**AVG Spent** — Average amount spent by the fan through the link.

**Max Spent** — Maximum single transaction amount from the fan.

**Total Spent** — Cumulative spending by the fan through the link.

You can copy the link to any fan's page by clicking the Copy button.

### Export Availability

Exporting Link Overview reports is not yet available.\
This feature will be added in a future update.

### Access Requirements

Access to Link Overview requires the View Traffic Metrics permission.

<br>


# Activity Time Tracker

**The Activity Time Tracker** (Clock In/Clock Out) allows you to track active working time inside the application. This article explains how time tracking works, how to enable it, and how to review tracked activity.

### Enabling the Time Tracker

The Activity Time Tracker supports two operating modes:

* **Automatic time tracking** - Time tracking starts automatically when a member begins working.
* **Manual time tracking** - Members control when to start time tracking.

#### Setting Up Automatic Time Tracking

To enable automatic time tracking for a role:

1. Open the **Management Panel**.
2. Go to the **Roles** tab.
3. Select the role you want to configure.
4. Toggle **Automatic Time Tracker** to **ON**.
5. Click **Save Changes.**

Once enabled, all members assigned to this role will have their active time tracked automatically.

#### Manual Time Tracking

If automatic tracking isn't enabled for a role, members can track time manually.

#### Starting and Managing a Section:

1. Hover over the top-right corner of the application.
2. Select one of the following actions:
3. **Start** — Begin time tracking or start a new session.
4. **Pause** — Temporarily pause the session (for example, during a break).
5. **Stop** — End the current session completely.

Important notes:

* Members can pause or stop sessions in both automatic and manual tracking modes.
* Use Pause for breaks.
* To continue after pausing or to begin a new session after stopping, click Start Tracking Time.

### How the Activity Tracker Works

The system monitors inactivity to ensure accurate time tracking.&#x20;

#### 10-Minute Inactivity Check

The first pop-up appears after **10 minutes of inactivity** and stays visible for **1 minute** with a countdown timer. If no action is taken during this minute, the session is automatically paused and a second pop-up appears.

#### 1-Hour Inactivity Timeout

When the session is paused, a second pop-up is displayed. You can:

* **Resume the session** — Continue tracking time.
* **Stop the session** — End time tracking.

If there is no response for 1 hour after the session is paused:

* The system automatically stops the session.
* A third pop-up appears.

<figure><img src="/files/3XRaBEnbuWmy7FTEWXm9" alt=""><figcaption></figcaption></figure>

#### Ending Session

The third pop-up confirms that the session has ended. This notification remains visible until you manually close it.

### Viewing Activity Logs

You can review tracked time for all members in the Chatter Metrics tab.

<figure><img src="/files/3bEogAu0uyLBmhGjTXkv" alt=""><figcaption></figcaption></figure>

### Clocked Time Overview

The Clocked Time column displays the total active time and break (pause) time for each member.

To see a detailed breakdown of a session:

* Open **Chatter Metrics**
* Find the **Clocked Time** column
* Click the clock icon next to a member's name

This opens a detailed session timeline showing:

* **Date** - When the session occurred
* **Clocked Time** - Current session status (active, paused, or stopped)
* **Activity Time** - Time range of active work
* **Session chronology** - Start times, pauses, and stops throughout the day

#### Break Time Tracking

Time spent on **Pause** is recorded as break time.

Example: If you take breaks totaling 30 minutes, this time is shown separately and reflected in the Clocked Time statistics in Chatter Metrics.


# Message Tracker

Message Tracker is a feature in OnlyMonster that lets you monitor your team's chatting activity in real-time. It provides a centralized view of all messages sent by your team members, enabling you to oversee conversations and quickly navigate to any chat when needed.

This centralized monitoring system significantly improves management efficiency by allowing you to track messaging activity across your organization from a single location.

## How It Works

Messages appear in the Message Tracker within seconds of being sent. Even with a high message volume, all messages are loaded quickly and simultaneously, ensuring smooth real-time tracking.

Messages in the Message Tracker are stored **for 3 months** from the date they were sent. This allows managers to review past conversations and verify team interactions whenever necessary.

## Message Tracker Overview

The Message Tracker provides a detailed, real-time view of all messages sent by your team. It displays message data in a comprehensive table view, with built-in filters and precise information for each message.&#x20;

<figure><img src="/files/QRgROuIm10ibggaQxtgX" alt=""><figcaption></figcaption></figure>

### Filtering Options

You can filter messages using the following parameters:

* **Account -** View messages sent from specific accounts
* **Sender-** Filter messages by the team member who sent them
* **Time Range** - The time range filter allows you to select the period for which you want to view messages
* Price - Filter by message type based on paid status:&#x20;
  * **All** — all messages
  * **Paid** — paid messages
  * **Free** — free messages
* **Reply Time** - Filter by message response time

### Table Columns

The Message Tracker displays the following information:

**Message -** The content of the sent message. If the message text is too long to display, hover over it to view the full text. Note: media previews are not currently supported.&#x20;

**Sender -** The name of the team member who sent the message.

**Accoynt -** The account from which the message was sent.

**Fan -** The fan's ID displayed with a clickable link. Clicking the ID copies the fan's profile link to your clipboard. To open the chat with the fan, navigate to the OnlyFans profile and paste the copied link into a new tab.

**Send Date -** The date and time the message was sent, displayed in the user’s local time zone.

**Reply Time** - The time elapsed since the fan's previous message. If more than 1 hour has passed, this field remains empty, as this indicates the start of a new conversation.

**Input Method -** The method used to send the message. Available options include:

* **Manual -** messages typed manually by chatters
* **Copy-pasted** - messages sent using copy and paste
* **AI -** messages generated using AI Assistant&#x20;
* **Template -** messages sent from saved templates

**Price -** The price of the sent message (if applicable).

**Purchased -** Indicates whether the message was purchased by the fan.

## Permissions

Access to the Message Tracker is controlled through permissions.

Team members must have the Message Tracker permission enabled in their role settings to view and use this feature.&#x20;

<br>


# Media Uploader

The Media Uploader allows you to upload media files directly to connected OnlyFans accounts.

## How It Works

#### 1. Select an Account

* Open the Media Uploader tab.
* Select the target account from the dropdown list.

<figure><img src="/files/v0Frof3uztOSfs8LOdBG" alt=""><figcaption></figcaption></figure>

#### 2. Choose an Upload Method

There are two ways to upload media. Choose the one that fits your workflow.&#x20;

**Scheduled Posts**

Files are uploaded via scheduled posts on the account.

All files uploaded using this method are automatically marked with the Posted tag in the Media Hub.

**Chat**

Files are uploaded by sending and then unsending them as a direct message to a specified user.

Requirements:

* You must provide a **User Link** — the profile URL of the recipient.
* The account must be able to message that user — either the user is subscribed to the account, or the account is subscribed to the user.

#### 3. Add Files

In the Add and Adjust Files section:

Drag and drop files into the upload area

* or
* Click the upload button to select files manually.

Once a file is added, a Tag Accounts field appears. Use it to tag other accounts if needed.

Limits:

* Maximum 50 files per upload
* Maximum file size: 4 GB per file

If a file exceeds the size limit, an error message appears next to it.

Remove invalid files before continuing.

The Start Uploading button becomes active once all errors are resolved.

<figure><img src="/files/vvWhr07H9ef3Tv8qQU8l" alt=""><figcaption></figcaption></figure>

#### 4. Upload in Progress

When uploading starts, a modal window displays the upload status.

<figure><img src="/files/9FtzJlwnZbZHuGGL6VH7" alt=""><figcaption></figcaption></figure>

**Important**:

* Do not close the modal while uploading.
* Clicking Cancel will stop the upload process.

**If the upload is cancelled**

* Files already uploaded are removed from the Adjust Files table.
* Files not yet uploaded remain in the table.

5. #### After Upload Completion

Once the upload process begins:

* You are redirected to the Recent Files tab.
* A toast notification confirms that the upload has started.

#### Recent Files Tab

The Recent Files tab shows a read-only list of files that were uploaded via OnlyMonster and their current processing statuses.

**Table**

The table includes the following columns:

* **File** — preview or icon, file size, and file name
* **Status** — current processing stage
* **Export date**

**Status**

The Status column reflects the current processing stage. Possible statuses:

| Status    | Description                          |
| --------- | ------------------------------------ |
| Uploading | The file is currently being uploaded |
| Uploaded  | The file was successfully uploaded   |
| Failed    | An error occurred during upload      |

## Permissions

Access to the Media Uploader requires the **Media Uploader** permission.

**First Iteration**

This is the first version of the Media Uploader.

Basic functionality is available now. Additional features will be added in future updates.


# Data Export

Data Export gives your organization a structured way to pull raw data out of OnlyMonster and into your own tools — spreadsheets, BI platforms, or internal reporting pipelines. Each export is scoped to one or more accounts, a data type, and a date range, and delivered as a downloadable file.

### Overview

Data Export is available for OnlyFans and Fansly accounts connected to your organization.

Access: In the current iteration, Data Export is available to the Organization Owner only.

The main Data Export page shows a table of all exports created within your organization, along with their current status and download links.

### Supported Data Types

The available data types depend on the platform.

#### OnlyFans

| Data Type         | Description                                       |
| ----------------- | ------------------------------------------------- |
| Trial Links       | Export data for your trial link campaigns         |
| Tracking Links    | Export data for your tracking link campaigns      |
| Fan Notes         | Export fan-level notes added across your accounts |
| Message Templates | Export your saved message templates               |
| Message Tracker   | Export your Message Tracker data                  |

#### Fansly

| Data Type | Description                                       |
| --------- | ------------------------------------------------- |
| Fan Notes | Export fan-level notes added across your accounts |

### Exports Table

The main Data Export view lists all exports created in your organization.

Each row in the table includes:

* Name — the file name assigned to the export
* Data Type — the type of data exported
* Accounts — the account(s) included in the export
* Export Range — the date range covered by the export, with total day count
* Created At — date and time the export was created
* Created By — the team member who initiated the export
* Status — current export status (see[ ](https://claude.ai/chat/d1d91229-71a5-4fd3-b7a5-fad91bbe6b30#export-status)Export Status below)

You can filter the table by Account and Data Type using the dropdowns at the top of the page.

The table can be sorted by Name and Created At — click either column header to toggle the sort order.

### Creating a New Export

To start a new export, click + New Export in the top-right corner of the Data Export page. You'll be taken to the Create New Export page.

#### Step 1 — Select Platform & Accounts

Choose the Platform from the dropdown — either OnlyFans or Fansly.

Then select one or more Accounts (up to 10 accounts at a time) to include in the export. You can select multiple accounts in a single export.

#### Step 2 — Configure Data

Select a Data Type. Each export covers one data type at a time.

Then set the Date Range for the export. The maximum range depends on the selected data type:

| Data Type         | Maximum Range                          |
| ----------------- | -------------------------------------- |
| Message Tracker   | 30 days                                |
| Trial Links       | 180 days                               |
| Tracking Links    | 180 days                               |
| Fan Notes         | Custom range(date selection required)  |
| Message Templates | Custom range (date selection required) |

The date range is applied in UTC. All exported data is aligned to the UTC time zone.

#### Step 3 — Set File Details

Enter a File Name for the export. Choose the output format: CSV or XLSX.

#### Step 4 — Start Export Process

Click Launch Export to submit the export job.

You'll be redirected to the main Data Export page, where your new export will appear in the table.

### Export Status

After launching an export, the Status column reflects its current state:

* Queued — the export is waiting to be processed. This happens if other exports are already running.
* In Progress — the export is actively running.
* Download — the export completed successfully. Click Download to retrieve the file.
* Cancelled — the export was stopped manually before completion.

#### Cancelling an Export

While an export is in Queued or In Progress status, hover over the Status column for that row to reveal a Cancel option. Click it to cancel the export.

Cancelled exports can be deleted from the table.

#### File Availability

Completed export files are available for download for 31 days after the export finishes. After that, the file expires and will need to be re-exported if required.


# Activity Log

Activity Log gives you full visibility into actions taken within your organization. It helps you maintain security, stay on top of team activity, and audit any changes made to roles, permissions, and account access — all from one place.

*Activity Log is currently in Beta.*

### Accessing Activity Log

Navigate to Organization → Activity Log in the left sidebar.

Access to Activity Log is controlled by the Activity Log permission. Make sure it is enabled in the member's role before granting access to this section.

### The Logs Table

The main page displays a table of logged events. Each row represents a single action performed within your organization.

The table includes the following columns:

* Activity — The type of action that was performed (e.g., Role updated, Account assigned).
* Details — Additional context for the action: how many permissions were added or removed, which account was affected, or which member was granted access.
* Performed by — The name of the organization member who performed the action, shown with their avatar.
* Time — The exact date and time of the action, displayed in your local time zone.

Rows load progressively as you scroll. Scroll down to load more entries.

### Filters

You can narrow down the log entries using three filters available at the top of the page.

#### Activity

Use the Activity dropdown to filter logs by event type. If no filter is selected, all event types are displayed together.

The following activity types are currently tracked:

| Activity Type                                                                                 | Description                                                                                   |
| --------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------- |
| Account assigned                                                                              | A member was granted access to an account                                                     |
| Account unassigned                                                                            | A member's access to an account was revoked                                                   |
| Member added                                                                                  | A new member joined the organization                                                          |
| Member deleted                                                                                | A member was removed from the organization                                                    |
| Role changed                                                                                  | A different role was assigned to a member                                                     |
| Role created                                                                                  | A new role was created in the organization                                                    |
| Role updated                                                                                  | Permissions within an existing role were modified                                             |
| Role deleted                                                                                  | A role was permanently deleted from the organization                                          |
| Message Guard turned on / off                                                                 | Message Guard protection was enabled or disabled for an account                               |
| Bypass Protection enabled / disabled                                                          | Bypass Protection was turned on or off within Message Guard                                   |
| Context Detection enabled / disabled                                                          | Context Detection was turned on or off within Message Guard                                   |
| Red List / Yellow List / Custom List / White List enabled / disabled                          | List filtering was turned on or off                                                           |
| Email Addresses / Phone Numbers / Website URLs / Crypto Wallets protection enabled / disabled | Detection for the specified type was turned on or off                                         |
| Red List / Yellow List / Custom List / White List edited                                      | Items were added to or removed from the list                                                  |
| Monthly Earnings Goal added / changed                                                         | A Monthly Earnings Goal was added or changed on the Traffic Metrics or Accounts Overview page |

#### Performed by

Use the Performed by dropdown to select a specific organization member and view only the actions they performed.

#### Time Range

Use the Time Range filter to set a custom date range and review logged activity for that period only.

Logs are currently available for the last 24 hours. This limit will be extended in future updates.

### Exporting Logs

You can export the logs table for external use. Click the Export button in the top-right corner of the page to download the data in XLSX or CSV format.

### Access & Permissions

To give a team member access to the Activity Log section, enable the Activity Log permission in their assigned role.

\ <br>


# Account Insights

The Account Insights dashboard delivers a comprehensive view of performance for accounts and your organization as a whole. Use this analytics to identify trends and track progress.

<figure><img src="/files/WSD4VAjEr75opUY4ROj4" alt=""><figcaption></figcaption></figure>

### **Customizable Filters**

* Account Selector – View analytics for all accounts or select an individual account for deeper insights.&#x20;
* Time Range and Time Zone – Choose any reporting period and adjust to your organization's preferred timezone. By default, OF Time Zone (UTC 0) is selected. To use your organization's custom timezone, uncheck the box and adjust the setting in your Organization Settings.
* Earning Type Filter – Toggle between Net (after platform fees) and Gross earnings (before fees) for flexible reporting.
* Synchronization Date – Displays the most recent date when the data was last synchronized and updated.&#x20;

### Core Metrics

* Total Earnings – The total revenue generated in the selected time period.
* Total Purchases – The total number of completed fan transactions.
* Spenders – The number of unique fans who made at least one purchase.&#x20;
* Average Earnings per Fan – Calculated by dividing Total Earnings by the number of Spenders — this shows the average amount each purchasing fan spent during the selected time frame.&#x20;

### **Visual Analytics**

**Earnings Chart** – Get a full breakdown of your earnings by category:

* Subscriptions
* Recurring Subscriptions
* Tips
* Posts
* Messages
* Streams

Use this chart to track revenue trends over time and identify which monetization streams perform best.

\
**Best Day** – Find out which day of the week brings in the highest average earnings within your selected period.\
You can filter by revenue type:

* Subscriptions
* Recurring Subscriptions
* Tips
* Posts
* Messages
* Streams<br>

**Best Hour** – Discover the hour of the day when your fans are most active and most likely to spend. This metric shows average earnings per hour for the selected timeframe and is filterable by revenue type. Use this to optimize chatter schedules and campaign timing.&#x20;

**Day/Hour Earnings Heatmap** – A powerful visual tool to spot your most profitable time slots across the week. Each cell shows the average earnings for a specific day and hour. The lighter the cell, the higher the revenue.

You can filter by:

* All revenue types
* Subscriptions
* Recurring subscriptions
* Tips
* Posts
* Messages
* Streams

Pro tip: Use the heatmap to time content drops, chats, and campaigns when fans are most likely to spend.

**New Fans** (single-account view only) – Track acquisition trends over time.

Includes:

* Paid and free regular subscriptions
* Returning fans who previously unsubscribed and came back

Excludes trials, promos, and bundle-based signups — so you see real organic growth.

### Earnings Breakdown Table

Quickly see how your revenue is distributed across different income streams. Data is visualized in a pie chart to show each type’s percentage share of your total revenue.

* Subscriptions
* Tips
* Posts
* Messages
* Streams
* Other earnings
* Recurring subscriptions

<figure><img src="/files/qdT5xexOSZmEtkyHw4YD" alt="" width="522"><figcaption></figcaption></figure>

### **Chargebacks**&#x20;

Displays:

* Total number of chargebacks
* Total value of chargebacks

Chargebacks are shown by the original transaction date, not the date the chargeback occurred — giving you accurate timeline context.

<figure><img src="/files/8po5JO8Tg1XEeCd6lt3n" alt="" width="519"><figcaption></figcaption></figure>

### Additional Features

**Top Spending Fans** – Get a clear view of your highest-value fans — sorted by total amount spent.&#x20;

For each fan, you’ll see:

* Number of purchases
* Last purchase date
* Average spend
* Max spend
* Total spend

<figure><img src="/files/rLKz1OANnCuTLbpP8i79" alt=""><figcaption></figcaption></figure>

**Export Option** – Download the top spending fans list in Excel or CSV format for internal analysis or reporting.

### Conclusion

**Account Insights** is built on OnlyFans data and goes several layers deeper — giving you flexible charts, peak activity analytics, and a clear earnings breakdown. This tool helps you evaluate performance from multiple angles and identify opportunities for growth.

The enhanced dashboard provides an intuitive way to track key metrics across your organization. To get the most out of it:

* Track results **weekly or monthly**
* Compare accounts or campaigns
* Use the data to tweak strategy, timing, and fan engagement.&#x20;

This helps optimize processes, improve performance, and achieve better outcomes.

\ <br>

\ <br>


# Shifts

This feature is designed to simplify work scheduling.

## Shift Creation Guide

{% @arcade/embed flowId="oe2OTS6n8mMJWBTvYX2z" url="<https://app.arcade.software/share/oe2OTS6n8mMJWBTvYX2z>" %}

## Step-by-step Manual

A new Shift can be created by clicking the **Create New Shift** button or by selecting a time slot directly in the Calendar.

Steps to Create a New Shift using the Calendar:

1. Select a Time Slot:&#x20;
   * In the **Month** view, click on the appropriate day.&#x20;
   * In the **Week** or **Day Views**, swipe to select the time slot for the Shift.
2. Fill out the next fields in the Window opened:
   * **Shift Title**: [Add a title to the Shift](#user-content-fn-1)[^1].
   * **Date Selection**: [Set the start and end time for the Shift](#user-content-fn-2)[^2].
3. Assign Accounts or Groups: Choose either a specific account or a accounts’ group to assign to the shift.\
   \
   *For optimal performance, it’s recommended to create individual Shifts per account or accounts’ group.*
4. Assign Members: select the Team Members who will work during this Shift.
5. Set Repetition Options:

   * **Repeat On:** Choose the specific days of the week for the Shift to repeat.
   * **End Date of Repeat:** Specify the date when the Shift Repetition should stop. If no end date is selected, the shift will continue to repeat indefinitely until deleted.

   If no days of the week are selected the system will automatically set the shift as a one-time occurrence, ending on the same day it starts.

#### **Handle Overlapping Shifts:**

* If multiple Shifts are scheduled for the same time frame, a **notification** will appear.
* Click on the notification to view detailed information about the overlapping shifts and access options to edit them as needed.

## Shift Editing Guide

{% @arcade/embed flowId="F7iBrQY44gI4AuUfTAp6" url="<https://app.arcade.software/flows/F7iBrQY44gI4AuUfTAp6/edit>" %}

## Step-by-step Manual

1. To access the **Edit Menu**, click on the Shift you want to modify.
2. There are two modes of change available — editing **individual Shift** or the **entire Shift sequence**.
3. Choose the type of change to be made. After that, an **Edit Menu Window** will appear.
4. All the necessary changes to the **Shift settings** should be made in the Edit Menu.
5. Once the changes are made — click **Save** to apply them.

**Changing the time frame**:

To change the time frame, simply [drag the Shift up or down](#user-content-fn-3)[^3]. Shifts can only be moved within 24 hours of the day, and cannot be rescheduled to a time after midnight.

## Shift Views: Understanding the Dashboard

For each Shift the following information is shown on all views:

**Shift title, Shift hours, duration, assigned members (names), and assigned accounts (icons).**

All the Visible Shifts are displayed in the Calendar, with **4 Views** available:

1. **Month**: all scheduled Shifts within a month.
2. **Week**: Monday to Sunday daily display.
3. **Day**: all Shifts within a specific day. \
   \
   In the Week and Day Views, the Shifts can be dragged and adjusted within a day.
4. **Schedule**: a chronological list of all Shifts.

The “Today” button instantly [rolls over to today's date](#user-content-fn-4)[^4].

#### Hidden Shifts

Shifts can be hidden and made visible back as needed. A Hidden Shift is not displayed in the Views but remains accessible with the “Hidden” knob and the “Hidden” toggle.

Only members with the “Edit” permission can hide Shifts. Employees without the permission “Edit” will not be able to access Hidden Shifts.

## Extend a Shift

If necessary, a Shift can be extended by 15 minutes. To do this, hover over the Shift and click on +15 minutes. The next Shift start (same account or group of accounts) will be automatically moved by 15 minutes. If the next shift does not have the same account or group of accounts, then only the current shift will be extended by 15 minutes.

<figure><img src="/files/iytl8u6ZU1KTrApb7Tg9" alt=""><figcaption></figcaption></figure>

The Shift can be extended only once.

## General information

**Filter Form and Header Information**

Filters: Shifts can be **filtered by Account Groups, Individual Accounts, or Members.**

If no filters are applied, Shifts for all accounts and members of the organization are displayed.

* **The “Hidden” toggle**: \
  Switches between two display modes — Visible Shifts only, or Visible and Hidden Shifts.
* **The “Hidden” knob**: \
  Pops up a list of all “Hidden Shifts”, allowing you to change them to “Visible shifts”. Visible Shifts are displayed again in Shifts Views.

For extra convenience, the panel displays **both UTC+0 time and your organization’s local time**.

#### Permission System:

OnlyMonster permission system provides two operation levels:

* **View Mode**: [optimal for operators; provides access to viewing shifts without the right to make changes.](#user-content-fn-5)[^5] Can only extend their own Shift once a day.
* **Edit Mode**: [optimal for managers; allows for enabling the creation and edition of shifts](#user-content-fn-6)[^6]. Can extend any Shift within the current 24 hours.

If you have any questions or suggestions — feel free to contact us. We will greatly appreciate your feedback and suggestions for improvements.

[^1]: Minimum of 3 characters, required

[^2]: Maximum duration: 24 hours, required

[^3]: The option is available only in the Week and Day Views

[^4]: Not available in Schedule View

[^5]: Chatter Shifts: “View” permission should be activated

[^6]: Chatter Shifts: “Edit” permission should be activated


# Shift-Based Access Control

The **Shifts** feature includes **access restriction** **controls** that let you define exactly when team members can access accounts. This helps improve security, reduce mistakes, and ensure members are only working during approved hours.

**When enabled, members will only be able to access accounts during their scheduled shifts.**

#### Need help setting up shifts?

[Click here for step-by-step instructions on creating shifts. ](/management-system/shifts)

### Access Restrictions&#x20;

With **access restrictions activated**, the system enforces access rules:

* Chatters **cannot open assigned accounts** outside their scheduled hours
* Profile avatars will appear **grayed out with a lock icon** when access is restricted

## Role-Based Access

You can enable shift-based access per role.

<figure><img src="/files/nBqBPVBRvhZTphumarx6" alt=""><figcaption></figcaption></figure>

\
Once enabled, all team members assigned to that role will only have access during their scheduled shifts.

## Countdown Timer on Profile Avatars

During an active shift, each profile avatar in the sidebar now displays a countdown timer indicating how much time remains in the current shift.&#x20;

* A green timer appears 5 minutes before the shift starts, counting down to the beginning
* A red timer appears 5 minutes before the shift ends, counting down to the end

This visual aid helps members stay aware of their shift timing — so they can **wrap up conversations or request an extension** if needed.&#x20;

## How to Enable Access Restrictions

To activate shift-based access control:

1. Make sure your team is using **OnlyMonster version 3.11.0 or later**&#x20;
2. Navigate to **Roles** in your admin settings, select the required role and click→ **Edit**&#x20;
3. Enable the toggle "**Allow access only during active shifts**"

Once enabled, members will only have access to accounts during their scheduled shift times.

## Shift Extension

If a member is running out of time but needs to finish a conversation, they can extend their shift by 15 minutes directly from the Shifts panel.

#### Requirements for Shift Extension:

* The member must have **View Shifts permission** to extend their shift by 15 minutes
* The **Edit Shifts** permission provides access to creating and editing shifts for all accounts the team member can access
* The extension option becomes available shortly before the shift ends

This feature ensures better time management and prevents disruption to ongoing conversations while maintaining strict access controls.

<br>


# Chatter Metrics

Chatter Metrics is an analytical dashboard designed to analyze the activity of members interacting with fans and identify areas for members performance optimization.

## Filter form

The Chatter Metrics feature provides various filters for convenient work.

<figure><img src="/files/wmhYQGGkbDfGnmkJ3tDj" alt=""><figcaption></figcaption></figure>

#### Group filter

Allows selecting groups of accounts. Selecting a group will add accounts from that group to the Account filter automatically.&#x20;

Multiple groups[^1] cannot be selected at once.

#### Account filter

Allows selection of specific accounts (one or multiple accounts simultaneously). The default state is “All accounts”.

**Clear Button:** Clears all selected accounts in the field.

#### Roles filter

Allows filtering by a specific role. When selecting a role, all members with the selected role will be displayed in the Chatter filter automatically.&#x20;

Multiple roles cannot be selected at once.

#### Chatter filter

Allows selection of specific members (one or multiple simultaneously) to display statistics for those members only. The default state is  “All members”.

**Clear Button:** Clears all selected members in the field.

#### Time Range

**Exact Time Selection:** Select the main time range and specific times in the AM and PM for precise data analysis.

**OF Time Zone:** By default, the checkbox is selected, and all statistics are displayed in UTC+0 timezone, when unselected — statistics are shown in your organization's timezone.

#### Earning Type

Display the statistics in [**Gross** or **Net**](#user-content-fn-2)[^2].

## Detailed Metrics&#x20;

<figure><img src="/files/r6eIXMvkcBBuzy7iBCMd" alt=""><figcaption></figcaption></figure>

* **Member:** Displays the name and ID of the member whose metrics are shown.
* **Accounts:** Account that member worked with and for whom metrics are displayed.
* **Clocked Time:** Total active working time logged by the member during the selected period, as recorded by the Activity Time Tracker. The value shows two figures: the total clocked (active) time and the total break (pause) time separately. To see a Time Tracking History — including start times, pauses, and stops — click the clock icon next to the member's name. This opens a session timeline with the exact activity and break intervals for each day.
* **Avg. Revenue per Chat:** Average revenue generated per chat within the selected time range. This metric shows how much revenue a single conversation brings on average.
* **Chat to PPV Ratio:** Average number of chats per one PPV sent. A lower value indicates that PPVs are sent more frequently within conversations.
* **Total sales:** Total revenue generated by the member, including PPV sales and tips. Indicates the member’s overall contribution to revenue.
* **PPV Sales:** Total revenue generated from PPV messages. Indicates the ,member's contribution to sales via selling PPV.
* **Tips:** Total revenue generated from tips. Indicates the member’s contribution to sales via tips.
* **Impact:** Percentage of the member’s PPV sales relative to total PPV sales. Assesses the individual’s share in overall paid message revenue.
* **Total Messages Sent:** Total amount of messages sent by the member, excluding Mass Messages. Measures overall messaging activity.
* **Manually Typed Messages:** Amount of manually written and sent messages, excluding AI Replies, Templates, and Mass Messages. Highlights personal interaction.
* **AI Replies:** Number of messages generated and sent using AI. Indicates the usage of AI by the member.
* **Templates Sent:** Total messages sent using created Templates. Indicates the usage of Templates by the member.
* **Copy-Paste Count:** Amount of messages sent via copy-paste.
* **Unsent Messages:** Amount of messages unsent by the member. Clicking on the figure allows viewing the list of unsent messages, with a direct chat link provided. Only messages unsent within the last 30 days are shown
* **Free Media Sent:** Amount  of messages sent with only free media. Tracks non-monetized media sharing.
* **PPV Sent:** Amount of messages sent with paid media content. Displays how often the member initiates a sale.
* **PPV Sold:** Amount of PPV messages purchased by fans. Indicates successful paid content sales.
* **Avg. PPV Purchase Time:** Average time taken for a message to be purchased after being sent (within 60 minutes). Displays the fan's level of willingness to make a purchase.
* **PPV to Free Ratio:** Ratio of messages sent with free media to messages with paid media. Displays how often the member initiates a sale compared to sending media for free.
* **PPV to Message Ratio:** Ratio of paid media messages to the total number of messages sent. Indicates the focus on making sales.
* **PPV Open Rate:** Percentage of PPV messages purchased out of all sent PPV messages. Shows how often fans make a purchase of a PPV message sent by a member.
* **Avg. Price of Sent PPV:** Average price of sent PPV messages in gross terms. Provides pricing strategy insights.
* **Avg. Price of Sold PPV:** Average price of purchased PPV messages in gross. Analyzes revenue per sale.
* **Total Chats:** Number of unique chats where manually typed messages were sent. Displays how many chats the chatter has processed manually.
* **Words:** Total count of words written and sent by the chatter. Indicates communication volume.
* **Avg. Words per Message:** Average word count in manually typed messages. Reflects detail level in interactions.
* **Posts:** Number of posts created by the chatter. Demonstrates content contribution.

#### Additional Features

Click any column header to sort members in ascending or descending order.&#x20;

Use the **Columns** button to hide, display, or reorder columns by dragging and dropping. The **Reset** button will restore all columns to their default order.

You can export Chatter Metrics data in **XLSX** and **CSV** formats by clicking the **Export** button. After selecting your preferred format, the download will begin automatically.

{% hint style="info" %}
In the exported file, the **Member** column will display the Member ID, and the **Account** column will show the Account ID instead of names.
{% endhint %}

## Transactions Tab

This section allows you to view all member transactions and assign or reassign transactions that were not automatically attributed or were assigned to the wrong member.

<figure><img src="/files/8cT2LbBcORHdvpSedgYa" alt=""><figcaption></figcaption></figure>

#### Unassigned transactions

The Chatter Metrics board accounts for two types of transactions: **manually sent PPVs and tips**.

**PPV:** If a fan purchases a PPV more than 7 days after it was sent, it will not be automatically assigned.

**Tips:** If a tip is received more than an hour after the last message was sent, it won’t be credited in Chatter Metrics. Additionally, if another member sends a message in the chat, the tip will be assigned to them (to the most recent message before the tip).

In such cases, transactions may need to be reassigned. Once reassigned, Chatter Metrics statistics will be updated within a few minutes.

### Filter Form

The Time Range and Filters in this section work the same as those in the Chatter Metrics Overview board, with the addition of a **Status filter**, which provides three filtering options:

• **Completed**: Successful transactions.

• **Refunded**: Transactions that were charged back.

• **All**: Includes both completed and refunded transactions.

{% hint style="info" %}
Pending status is currently unavailable.&#x20;
{% endhint %}

### Transactions Overview

The section displays key transaction details:

• **Date**: The date of the transaction.

• **Creator**: The creator associated with the transaction.

• **Net**: The net amount of the transaction.

• **Transaction Type**: PPV or tips.

• **Assignee**: The member assigned to the transaction. Transactions can be reassigned by clicking on the assigned value.

• **Assigned By**: Specifies whether the transaction was assigned automatically or manually by an organization member.

• **Status**: Indicates whether the transaction is Completed or Refunded.

### Permissions

There are three levels of permissions for Chatter Metrics and Transactions:

1\. **View Metrics:** Access to the Chatter Metrics dashboard.

2\. **View Transactions:** Access to Transactions tab without the ability to make changes. This permission automatically includes View Metrics permissions.

3\. **Edit Transactions:** Enables assigning transactions to organization members. Enables both View Metrics and View Transactions permissions.\ <br>

[^1]: Groups can be created in the Creators tab

[^2]: **Gross** — including OnlyFans commission, **Net** — after commission deduction


# Promo Auto-Renewal

Promo Auto-Renewal is a convenient feature designed to automatically renew your promos and discounts for OnlyFans subscribers.

## **Main Advantages**

While both OnlyMonster and OnlyFans offer promotional tools, OnlyMonster’s Promo Auto-Renewal stands out in a few key ways:

1. **Automation:** The auto-renewal feature in OnlyMonster automatically renews your promotions. For example, if you set the conditions of a promotion - number of subscribers or duration - it will renew automatically as soon as the conditions are met. This means you don't have to manually restart the promotion after it ends.\
   ​
2. **Customization:** OnlyMonster gives you more flexibility in tailoring your promo terms. Choose between a free trial or a discount on the first month’s subscription. Just make sure your subscription price after the discount is at least $3.\
   ​
3. **Advanced Analytics:** Track your promo’s performance with in-depth analytics, including fan engagement, revenue metrics, and a complete history of your campaigns. This insight helps you fine-tune your strategy and achieve better results.

## **Setting Up Promo Auto-Renewal**

Before setting up a promo in OnlyMonster, disable any active promos on OnlyFans to avoid potential conflicts or duplicate campaigns. This will give you more control over your promotional strategy.

To set up auto-renewal, follow these steps:

1. Go to the [Fan Engagement tab](https://onlymonster.ai/panel/fan-engagement/promotions) and select **Promo Auto-Renewal**.
2. Click **Create Promo** for the paid account you want to promote.
3. Customize your campaign settings[^1]. If you're targeting both active and expired fans, make sure to create separate promos for each.
4. Click Start Campaign. Your promo will now automatically renew based on the conditions you've set.

<figure><img src="/files/Km65r6ElVeqMgJq9LfiM" alt=""><figcaption></figcaption></figure>

## **Disabling Promo Auto-Renewal**

To stop a promo that is set to auto-renew, follow these steps:

1. Navigate to the [Fan Engagement tab](https://onlymonster.ai/panel/fan-engagement/promotions) and select Promo Auto-Renewal.
2. Locate the active campaign you want to stop and click **Stop Promotion**.

<figure><img src="/files/kJKcfdYLcZiWaoAMQtLv" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Note: If a campaign was created through OnlyMonster, it can only be disabled through the OnlyMonster platform. Campaigns launched through OnlyMonster cannot be stopped from within OnlyFans.
{% endhint %}

[^1]: e.g., promo duration, discount rate, etc.


# Auto Follow Expired Fans

The **Auto Follow Expired Fans** feature in OnlyMonster helps solo creators and organizations retain their audience by automatically following fans whose subscriptions have expired. This tool reminds former subscribers of your account, increasing the likelihood of their return.

### What is Auto Follow Expired Fans?

The **Auto Follow Expired Fans** feature is designed to automatically re-follow fans whose subscriptions to your account have expired. By doing so, it keeps you visible to ex-subscribers, encouraging them to re-engage with your content.

### How to Enable Auto Follow Expired Fans

To enable Auto Follow Expired Fans, follow these steps:

1. **Ensure Your Account is Connected and Logged in:** Make sure you’re manually logged into your account using your email and password, allowing OnlyMonster to automatically follow former subscribers.
2. **Locate the Account in the List:** In the dashboard, find the account you want to enable Auto Follow for and click the activation button next to their name in the Auto Follow column.
3. **Automatic Monitoring and Actions:** Once enabled, the system will monitor fans' subscription status and re-follow fans when necessary.

### Fan Retention: Overview and Analytics

The **Fan Retention** section provides tools and insights to increase audience loyalty. Here’s a breakdown of the key elements in this section:

* **ID (1):** Unique identifier for each account.
* **Account (2):** The account's profile name.
* **Auto Follow (3):** Status of the Auto Follow function.
* **Last Scanned (4):** The most recent update on Auto-Follow status.
* **Today (5), 7 Days (6), 30 Days (7), Total (8):** Activity metrics over different time periods.
* **Search (9) and View Earnings (10):** Quick search and earnings overview.<br>

<figure><img src="/files/mwfrCGcn6ClPWPPrvqHT" alt=""><figcaption></figcaption></figure>

**View Earnings:** By clicking on View Earnings, you can view the **Auto-Follow Performance**. Here, you can track fans who started spending after re-engagement and the total amount of earnings generated by fans re-engaged via the auto-follow feature.

The **Fan Retention** section equips you with essential tools and information for audience loyalty, helping you retain fans and encourage consistent engagement.


# Organization Settings

The Organization Settings section of your OnlyMonster dashboard allows you to customize the operational details of your organization. It provides you with the flexibility to rename your organization, adjust your timezone, and configure other settings to create a tailored management experience.

## Organization ID and name&#x20;

The **Organization ID** is a unique identifier that cannot be changed, while the **Organization Name** can be edited at any time. This flexibility allows organization owners to adjust their branding as needed. &#x20;

## Timezone Setting

To ensure accurate data representation and synchronization of your team’s activities, it's essential to set the **correct timezone for your organization**. You can easily change the timezone by navigating to the "**Organization**" category in your dashboard. Once set, all team activities, statistics, chatter metrics, transactions, and other relevant data will be displayed according to the selected timezone.

<figure><img src="/files/n762HWA1Z1APQoZKXwP1" alt=""><figcaption></figcaption></figure>

## Fan Insights Settings

The **Fan Insights Settings** allow you to control what settings your team members can configure for each fan, ensuring that their interactions are tailored to the fans’ preferences.

* **Fan Preferences:** You can define specific criteria that describe fan interests and interaction preferences. These preferences can be categorized based on various aspects of fan needs, allowing for more personalized engagement.
* **Additional Fan Sources:** This section includes a predefined list of fan sources used for analytics. While these core sources cannot be modified, you have the freedom to enhance the list by adding custom fan sources specific to your Organization's operations.

<figure><img src="/files/DPdTbTmBslu2JCoCltxq" alt=""><figcaption></figcaption></figure>

Remember, your **Organization Settings** are not set in stone! You can always return to this section to make adjustments that better suit your evolving needs. &#x20;

<br>


# Media Hub (Legacy)

Media Hub is a cloud-based storage solution that allows users to upload and manage media files, link folders to other accounts, and easily upload content to various platforms.

<mark style="color:red;">This page describes a legacy</mark> <mark style="color:red;">Media Hub</mark> <mark style="color:red;">feature. Support for this functionality will be discontinued soon. Please refer to the new</mark> [<mark style="color:red;">Media Uploader</mark> <mark style="color:red;">documentation</mark>](https://docs.onlymonster.ai/management-system/media-uploader) <mark style="color:red;">for the most up-to-date information.</mark>

## <mark style="color:$info;">Advantages and Benefits</mark>

* <mark style="color:$info;">**Speed**</mark><mark style="color:$info;">: Simplified uploading and file management save you time.</mark>
* <mark style="color:$info;">**Security**</mark><mark style="color:$info;">: Files are securely protected with role-based access (RBA).</mark>
* <mark style="color:$info;">**Integration**</mark><mark style="color:$info;">: Compatibility with OnlyFans ensures fast and seamless access to your content. Soon, Media Hub will be integrated with Fansly.</mark>

## <mark style="color:$info;">Media Hub Tutorial</mark>&#x20;

#### <mark style="color:$info;">Uploading to Media Hub</mark>

<mark style="color:$info;">You can upload photo, video, audio files, and gifs directly to OnlyMonster’s storage system. All files can be organized into convenient folders. Once uploaded, the files automatically appear in the Media Box, eliminating the need to manually upload them to the platform.</mark>

#### <mark style="color:$info;">1. Creating a Folder</mark>

* <mark style="color:$info;">Click on</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Create Folder.**</mark>
* <mark style="color:$info;">Enter a name for the folder.</mark>
* <mark style="color:$info;">Once the folder is created, you can start uploading content.</mark>

#### <mark style="color:$info;">2. Uploading Files</mark>

* <mark style="color:$info;">To upload content, click</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Upload Media**</mark><mark style="color:$info;">, add files from the selected directory, or drag and drop them into the marked area.</mark>&#x20;
* <mark style="color:$info;">After uploading, verify that all files are marked as</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Complete**</mark><mark style="color:$info;">.</mark>

#### <mark style="color:$info;">3. Additional / Re-upload</mark>

* <mark style="color:$info;">You can upload additional files to any existing folder.</mark>
* <mark style="color:$info;">If you re-upload content that was previously exported to the OnlyFans Vault, they may not automatically appear in the Vault again after export.</mark>  &#x20;

## <mark style="color:$info;">Linking (to another account)</mark>

<mark style="color:$info;">Linking allows you to duplicate the contents of this folder across multiple accounts.</mark>&#x20;

* <mark style="color:$info;">If you</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**delete a folder**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">linked to a model, it will be</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**removed from all linked**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">accounts at once.</mark>&#x20;
* <mark style="color:$info;">Use linking carefully when managing shared media across multiple accounts.</mark>

## <mark style="color:$info;">OF Auto-export</mark>

<mark style="color:$info;">The</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Auto Export feature**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">allows you to send</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Media Hub content directly to the OnlyFans Vault**</mark><mark style="color:$info;">. The media file is sent to the chat with the connected fan and immediately deleted from the chat; the fan will not see the sent content.</mark>

#### <mark style="color:$info;">How to Start Auto-Export</mark>

1. <mark style="color:$info;">Link the folder to an OnlyFans profile that has an active chat option.</mark>
2. <mark style="color:$info;">Auto-export starts automatically once linked.</mark>
3. <mark style="color:$info;">After a successful export, the OF icon will appear on the file.</mark>

<mark style="color:$info;">If export fails, verify:</mark>

* <mark style="color:$info;">The fan’s chat is open and available.</mark>
* <mark style="color:$info;">You have permission to send messages to the fan.</mark>

## <mark style="color:$info;">Editing</mark>

<mark style="color:$info;">The feature allows you to edit media files in bulk or individually.</mark>

### <mark style="color:$info;">Bulk Editing</mark>

<mark style="color:$info;">Select multiple files using the checkboxes.</mark>

<mark style="color:$info;">Click</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Edit**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">to:</mark>

* <mark style="color:$info;">**Add or update tags**</mark><mark style="color:$info;">.</mark>
* <mark style="color:$info;">Set</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**recommended prices**</mark><mark style="color:$info;">.</mark>
* <mark style="color:$info;">**Delete**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">files.</mark>
* <mark style="color:$info;">**Clear existing information**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">(tags, prices, descriptions).</mark>

### <mark style="color:$info;">Single File Editing</mark>

<mark style="color:$info;">Click the file settings icon to open the Media File Details window.</mark>

<mark style="color:$info;">You can edit:</mark>

* <mark style="color:$info;">Tags</mark>
* <mark style="color:$info;">Description</mark>
* <mark style="color:$info;">Recommended Price</mark>

## <mark style="color:$info;">Deleting files in Media Hub</mark>&#x20;

<mark style="color:$info;">**Deleting from Media Hub:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">removes the file from storage but keeps it in the OnlyFans Vault (if it was previously exported).</mark>

* <mark style="color:$info;">Deleting from OnlyFans: must be done manually inside the OnlyFans Vault.</mark>

<mark style="color:$info;">**Re-upload after deletion:**</mark>

* <mark style="color:$info;">Files deleted from the OnlyFans Vault cannot be re-exported automatically.</mark>
* <mark style="color:$info;">To re-export, you must update the file’s metadata before uploading again.</mark>

## <mark style="color:$info;">Sending Files</mark>

<mark style="color:$info;">Send files directly to subscribers via chat from the Media Box. You can send up to 40 files at a time, adhering to the OnlyFans platform's maximum limit.</mark>

## <mark style="color:$info;">Fast-Forwarding Videos</mark>

<mark style="color:$info;">When viewing videos from the Media Hub accessed via the OnlyFans page, videos can only be played in a small window without the option to fast-forward.</mark>

<mark style="color:$info;">**To fast-forward videos in the Media Hub through OnlyMonster:**</mark>

1. <mark style="color:$info;">Open the video in the Media Hub interface.</mark>
2. <mark style="color:$info;">Click on the play button and drag the progress bar at the bottom to the desired point.</mark>
3. <mark style="color:$info;">Adjust playback as needed.</mark>

{% hint style="info" %} <mark style="color:$info;">To prevent leaks of sensitive content, Media Hub intentionally disables full-screen viewing of videos.</mark>
{% endhint %}

## <mark style="color:$info;">Technical Specifications</mark>&#x20;

<mark style="color:$info;">**Supported Formats:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">.jpeg, .jpg, image/jpeg, image/pjpeg, .gif, image/gif, .png, image/png, image/x-png, .mp3, audio/mp3, .wav, audio/wav, .ogg, audio/ogg, .mp4, audio/mp4, video/mp4, .mov, .moov, video/quicktime, .m4v, .mpeg, .mpg, video/mpeg, .wmv, video/x-ms-wmv, .avi, video/avi, video/msvideo, video/x-msvideo, .webm, .mkv, video/x-matroska</mark>

### <mark style="color:$info;">**File Size Limits**</mark>

* <mark style="color:$info;">**Videos**</mark><mark style="color:$info;">: Up to 4 GB</mark>
* <mark style="color:$info;">**Images**</mark><mark style="color:$info;">: Up to 10,000 x 10,000 pixels</mark>
* <mark style="color:$info;">**Audio**</mark><mark style="color:$info;">: Up to 300 MB</mark>
* <mark style="color:$info;">**OnlyFans Selection Limits:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">You can select up to 40 files at a time (due to OnlyFans restrictions).</mark>

## <mark style="color:$info;">Permissions</mark>

<mark style="color:$info;">The permissions allow for setting different levels of access to manage media in Media Hub in the OnlyMonster browser.</mark>

* <mark style="color:$info;">**View Media:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Allows working with Media Hub files in the OnlyMonster Browser panel. Provides access to view the quality of files stored in the Media Hub. Enables the use of media in the chat toolbar (free and paid messages), scripts, follow-up, and scheduled messages.</mark>
* <mark style="color:$info;">**Upload Media:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Allows uploading media to the Media Hub panel using the “Upload Media” button.</mark>
* <mark style="color:$info;">**Edit Media:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Allows the users to:</mark>
  * <mark style="color:$info;">Create Folders: Organize files into new folders.</mark>
  * <mark style="color:$info;">Change File Details: Edit descriptions, tags, and preferred prices.</mark>
  * <mark style="color:$info;">Rename Folders: Assign specific names for convenience and clarity.</mark>
  * <mark style="color:$info;">Link/Unlink Folders: Share folders with other accounts, move folders to a different account, or detach shared folders.</mark>
* <mark style="color:$info;">**Delete Media:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Allows you to delete files and folders.</mark>

{% hint style="info" %} <mark style="color:$info;">If the permission for Upload, Edit, or Delete is active, the View permission will be granted automatically.</mark>
{% endhint %}

## <mark style="color:$info;">Important! User Agreement and Permissions</mark>

* <mark style="color:$info;">All users of Media Hub must agree to our terms of service and have explicit permission from the content creator before uploading or sharing any content.</mark>
* <mark style="color:$info;">We log all user actions, including uploads and downloads, along with details such as IP addresses. If prohibited content (as defined by OnlyMonster, OnlyFans, or any other fan platform) is uploaded, this information will be reported to law enforcement.</mark>
* <mark style="color:$info;">To prevent leaks, Media Hub does not allow full-screen viewing of uploaded content.</mark>

<mark style="color:$info;">With Media Hub, you no longer need to worry about re-uploading files to OnlyFans. All actions—from editing to sending—are performed within one system, greatly streamlining your workflow. Plus, bulk editing features let you handle multiple files simultaneously, saving precious time.</mark>

<br>

<br>


# Dashboard (Legacy)

\ <mark style="color:red;">This page describes a legacy Dashboard feature. Support for this functionality will be discontinued soon. Please refer to the new</mark> [<mark style="color:red;">Accounts Overview</mark>](https://docs.onlymonster.ai/management-system/accounts-overview) <mark style="color:red;">documentation for the most up-to-date information.</mark>

## Introduction <a href="#h_8c21589ad0" id="h_8c21589ad0"></a>

The dashboard in **OnlyMonster** provides organizations and solo creators with a comprehensive view of various metrics and indicators across their organization. The key feature is the ability to compare these metrics to understand process developments and identify areas for improvement.

## Main Dashboard Features <a href="#h_63b1bdedfb" id="h_63b1bdedfb"></a>

### **Header Information**

* **Accounts:** Displays the total number of active OF account profiles.
* **Team Members:** Shows the number of active staff profiles.
* **Spenders:** Indicates the number of fans who have made at least one purchase or tipped.

<figure><img src="/files/DuDeoM94hXNqMJ44DIBI" alt=""><figcaption></figcaption></figure>

***

## Filter Form <a href="#h_3017cefe95" id="h_3017cefe95"></a>

### **Account Filter**

* **Account:** Allows you to select specific accounts whose data you want to see on the dashboard.
* **Multiselect Field:** Users can select multiple accounts simultaneously. The default state is 'All accounts'.
* **Clear Button:** Clears all selected elements in the field.

*Group: This filter will also display groups of accounts as separate entities for selection, allowing users to quickly choose a pool of accounts that meet certain criteria. Grouping can be made by assigning specific tags to accounts on the account settings page.*

### **Time Range**

* **Main Time Range and Compare To Field:** Select the main time range and a comparison period to analyze performance across two different periods.
* **Exact Time Selection:** Choose specific times in the AM and PM for precise data analysis.
* **OnlyFans Time Zone:** Select the OF time zone to align your data with OF statistics. However, note that OF time range and data may sometimes differ from your dashboard data.

### **Include Subscription Revenue Toggle**

* **Toggle 'Include Subscription Revenue':** Switch the toggle to include income from subscriptions. This is useful if you count subscription revenue in favor of your chatters.

### **Informational Indicators**

* **Data is color-coded:** green for growth and red for decline, compared to the range specified in the "Compare to" field.

## **General Metrics**

These metrics provide combined information from the selected accounts:

* **Total Revenue:** General income from all sources.
* **Sales Revenue:** Income from messages and tips.
* **Subscription Revenue:** Income from subscriptions.
* **PPV Revenue:** Revenue from Pay Per View messages.
* **Tips Revenue:** Income from tips.

## **Specific Metrics**

These metrics offer detailed insights, including total and average information from the selected accounts:

* **Monthly Revenue Run Rate (RR):** Predictive metric estimating your total revenue for the current month based on daily earnings since the beginning of the current month.
* **30-Days Revenue Run Rate:** Predictive metric projecting revenue for the next 30 days based on the last 7 days.
* **Spenders:** Number of fans who made one or more purchases or tips during the selected period.
* **APC (Average Payment Count):** Shows the average number of payments per paying fan.
* **APV (Average Payment Value):** Measures the average amount spent per transaction.
* **ARPPU (Average Revenue Per Paying User):** Tracks the average revenue generated from each paying fan.

***

## Detailed Metrics in the Dashboard <a href="#h_f7ba7a6a17" id="h_f7ba7a6a17"></a>

1. **Total Revenue:** Aggregated income from all sources over the selected period. This metric provides a comprehensive view of your overall earnings.
2. **Revenue from New Fans:** Income generated from fans who subscribed within the selected timeframe. This helps evaluate the effectiveness of new fan acquisition strategies.
3. **Revenue from Existing Fans:** Income from fans who subscribed before the specified period. Indicates ongoing engagement and loyalty from existing fans.
4. **Like-for-Like (LFL):** Compares revenue from the selected period with the same period in the previous month. This helps spot seasonal trends and performance fluctuations.
5. **Monthly Revenue Run Rate:** Predictive metric estimating your total revenue for the current month based on daily earnings since the beginning of the month.
6. **30-Days Revenue Run Rate:** Predictive metric projecting revenue for the next 30 days based on the last 7 days' performance.
7. **Subscription Revenue:** Earnings from subscriptions and renewals. Highlights the importance of recurring income streams.
8. **New Fans:** Number of first-time subscribers during the selected period. Smart cloud automation works to attract and collect new fans.
9. **Subscription Revenue from New Fans:** Revenue from subscriptions of fans who subscribed for the first time during the selected period.
10. **Renewed Fans:** Number of fans who renewed their subscriptions during the selected period. Indicates the effectiveness of retention strategies.
11. **Subscription Revenue from Renewed Fans:** Income generated from fans renewing their subscriptions during the selected period.
12. **Sales Revenue:** Revenue from messages and tips, gauging the direct monetization from chatters.
13. **PPV Revenue:** Income from Pay Per View messages. Provides insight into the effectiveness of exclusive content strategies.
14. **Tips Revenue:** Income from tips transactions, reflecting fan satisfaction and support.
15. **Posts Revenue:** Total revenue from posts during the selected time period. Percentage is calculated by comparing to Total Revenue.
16. **Sales Ratio:** Comparison of sales revenue to subscription revenue, offering insights into the balance between direct sales and recurring income.
17. **Tracking Links Income:** Performance of tracking links over the specified period. Helps optimize marketing efforts.
18. **FTL Income:** Performance of trial links during the specified period, indicating the success of trial promotions.
19. **FTL Fans:** Number of fans subscribed through trial links during the specified period. Indicates the effectiveness of free trial strategies.
20. **Monthly Subs Run Rate:** Predictive metric estimating the number of new subscribers for the current month based on subscription trends.
21. **30-Days Subs Run Rate:** Predictive metric estimating the number of new subscribers in the next 30 days based on the last 7 days' performance.
22. **Spenders:** Number of fans who made one or more purchases or tips during the selected period, excluding subscriptions. Measures direct engagement.
23. **APC (Average Payment Count):** Average number of payments per paying fan. Highlights engagement intensity.
24. **APV (Average Payment Value):** Average amount spent per transaction. Provides insight into spending behavior.
25. **ARPPU (Average Revenue Per Paying User):** Average revenue generated from each paying user. Crucial for understanding the value of your active fans.

***

## Additional Features <a href="#h_ebb252aa42" id="h_ebb252aa42"></a>

### **Customize Columns**

Click on **'Columns'** and select or unselect columns to display only the metrics they need on the dashboard, providing a corresponding view.

### **Export Data**

You can export all the data into a .csv file for further analysis or reporting.

<figure><img src="/files/azln7EYPPHxBpS6jGhHS" alt="" width="500"><figcaption></figcaption></figure>

### Sorting

* Implement sorting by clicking on the column title or the arrow next to the title.
* First click sorts data from highest to lowest.
* Second click sorts data from lowest to highest.
* Third click resets sorting to default.
* Click another column title to reset the current sort and apply sorting to the corresponding column.

## Conclusion <a href="#h_15bb358973" id="h_15bb358973"></a>

The enhanced dashboard offers a comprehensive and intuitive way to track, compare, and analyze key metrics across your organization. With the ability to analyze different time periods and groups of accounts, as well as their traffic sources and sales, you gain valuable insights into your business performance. By understanding where your metrics fall short, you can identify the causes and consequences of these declines. Conversely, where you see improvement, you can recognize progress and the most effective management strategies, sales techniques, and traffic sources.

We recommend recording your results weekly or at least monthly, adjusting your strategy based on these insights, and continuously monitoring your progress. This proactive approach enables you to optimize processes, enhance performance, and ultimately drive better results for your organization.

For any questions or additional support, please reach out to our Support Team.


# Traffic Metrics (Legacy)

\ <mark style="color:red;">This page describes a legacy Traffic Metrics feature. Support for this functionality is discontinued. Please refer to the new</mark> [<mark style="color:red;">Traffic Metrics V2.0</mark>](https://docs.onlymonster.ai/management-system/traffic-metrics-v2.0) <mark style="color:red;">documentation for the most up-to-date information.</mark>

## <mark style="color:$info;">Key Features</mark> <a href="#h_05da42f4d5" id="h_05da42f4d5"></a>

* <mark style="color:$info;">**Essential Indicators:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">We’ve integrated all vital metrics you need to analyze your tracking links effectively.</mark>
* <mark style="color:$info;">**Comprehensive Data:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">While OnlyFans gives a glimpse into clicks and fan numbers, with Traffic Metrics, once you input the traffic cost, you'll see metrics like profit, cost per click and fan, earnings per click, and average revenue per fan.</mark>
* <mark style="color:$info;">**Holistic View:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">See aggregated metrics on top for both total and average numbers. Understand the broader patterns, not just isolated data points.</mark>
* <mark style="color:$info;">**Detailed Fan Insights:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">View the list of fans that made purchases, gaining a more precise understanding of your audience's behavior.</mark>
* <mark style="color:$info;">**Shareable Tracking Pages:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">A unique feature allowing you to create a page with select tracking links to share with non-OnlyMonster users, like those aiding with traffic flow.</mark>

## <mark style="color:$info;">How to Use Traffic Metrics</mark> <a href="#h_d9e77e3892" id="h_d9e77e3892"></a>

1. <mark style="color:$info;">**Navigate to the Traffic Metrics Tab:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">This is where all your tracking and trial link data resides.</mark>
2. <mark style="color:$info;">**Input Traffic Costs:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">To see metrics like profit, CPC, and more, input the cost associated with generating that traffic.</mark>\ <mark style="color:$info;">​</mark>
3. <mark style="color:$info;">**Analyze Metrics:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Use the data to influence decisions, adjust strategies, and maximize revenue.</mark>
4. <mark style="color:$info;">**View Deleted Links:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">Worried you lost valuable data by deleting a link? Don't stress. We've stored all deleted links for your convenience.</mark><br>
5. <mark style="color:$info;">**Share Insights:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">If you wish to share specific tracking data with someone, use our shareable tracking pages.</mark><br>

## <mark style="color:$info;">**Trial Links Statistics**</mark>

<mark style="color:$info;">Understand the dynamics of your free trials, ensuring they're effectively converting fans.</mark><br>

1. <mark style="color:$info;">**Differentiate New vs. Old Fans:**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">In Trial Links Metrics, you can categorize and differentiate between new subscribers and old fans, giving you a clearer view of how your content and trials affect different segments.</mark>

## <mark style="color:$info;">Detailed Metrics</mark>

* <mark style="color:$info;">**Clicks (Tracking Links)**</mark><mark style="color:$info;">: Total number of unique and non-unique clicks on the tracking link. Measures the level of engagement with the link.</mark>
* <mark style="color:$info;">**Claims (Trial Links)**</mark><mark style="color:$info;">: Number of claimed trials. Represents the effectiveness of the trial link in encouraging users to claim a trial.</mark>
* <mark style="color:$info;">**Fans**</mark><mark style="color:$info;">: Total number of fans acquired via tracking link. Tracks fan acquisition performance.</mark>
* <mark style="color:$info;">**Cost**</mark><mark style="color:$info;">: Manually entered cost associated with the promotion or campaign. Used to calculate profitability and efficiency.</mark>
* <mark style="color:$info;">**Earnings**</mark><mark style="color:$info;">: Total net revenue from all fans, including subscriptions, acquired via the tracking link. Represents total income generated from the campaign.</mark>
* <mark style="color:$info;">**Profit**</mark><mark style="color:$info;">: Net profit, calculated by subtracting the cost from the earnings. Indicates the overall financial success of the campaign.</mark>
* <mark style="color:$info;">**CPC (Cost Per Click)**</mark><mark style="color:$info;">: Calculated by dividing the total cost by the total number of clicks. Measures the cost-efficiency of attracting visitors to the link.</mark>
* <mark style="color:$info;">**EPC (Earnings Per Click)**</mark><mark style="color:$info;">: Calculated by dividing the total earnings by the total number of clicks. Reflects the revenue generated from each click.</mark>
* <mark style="color:$info;">**CPF (Cost Per Fan)**</mark><mark style="color:$info;">: Calculated by dividing the total cost by the total number of fans. Assesses the cost-effectiveness of fan acquisition.</mark>
* <mark style="color:$info;">**ARPF (Average Revenue Per Fan)**</mark><mark style="color:$info;">: Calculated by dividing the total earnings by the total number of fans. Provides insight into the value of each acquired fan.</mark>
* <mark style="color:$info;">**Spenders**</mark><mark style="color:$info;">: Total number of unique fans who have made any transactions using this account. Indicates the number of revenue-generating fans.</mark>
* <mark style="color:$info;">**Conversion**</mark><mark style="color:$info;">: Percentage of clicks that resulted in a fan subscription. Measures the effectiveness of the link in converting visitors into fans.</mark>
* <mark style="color:$info;">**ROI**</mark><mark style="color:$info;">: Percentage of return on the total investment, calculated by dividing the net profit by the total cost and multiplying by 100. Assesses the profitability and overall success of the campaign.</mark>

### <mark style="color:$info;">Income and Fans Statistics</mark>

<mark style="color:$info;">The Income and Fans columns provide detailed insights into the performance of a specific link.</mark>

#### <mark style="color:$info;">Income</mark>&#x20;

<mark style="color:$info;">This section features a chart displaying the income generated by fans acquired through the link.</mark>

#### <mark style="color:$info;">Fans</mark>&#x20;

<mark style="color:$info;">View detailed stats for each fan acquired through the link. The data is organized by various actions, including subscriptions, tips, post and purchases via messages and spending on  streams.</mark>&#x20;

<mark style="color:$info;">Stats can be sorted by:</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**total spent, date, number of purchases**</mark><mark style="color:$info;">.</mark>&#x20;

<mark style="color:$info;">This functionality provides a comprehensive view of how fans engage and spend, enabling you to optimize your strategy for better results.</mark>

## <mark style="color:$info;">Locating Traffic Metrics on OnlyFans</mark> <a href="#h_e440afda6c" id="h_e440afda6c"></a>

<mark style="color:$info;">Tracking Links: Navigate to Account's Settings → Profile → Tracking Links.</mark>&#x20;

<mark style="color:$info;">Trial Links: You can find these under Account's Settings → Subscription price and bundles.</mark>&#x20;

## <mark style="color:$info;">Conclusion</mark> <a href="#h_4b1f0eb678" id="h_4b1f0eb678"></a>

<mark style="color:$info;">Traffic Metrics are about giving power back to the solo creators and organizations. It’s about understanding your audience, refining strategies, and ensuring that every effort you put into your content yields the best results.</mark>


# Auto Messages

Auto Messages is a cloud-based OnlyMonster feature that lets you automatically send targeted messages to fans based on specific triggers. A system of advanced filters allows you to fine-tune delivery and improve fan engagement.

### Available Triggers

The feature currently supports four types of auto message triggers:

* **Welcome Messages** — Delayed messages sent to new subscribers
* **Online Messages** — Messages sent when fans appear online
* **Expired** — Messages sent to fans whose subscription has expired
* **Expiring Soon** — Messages sent to fans whose subscription is about to expire (Rebill Off)

### General Information and Overview

On the main Auto Messages page, you can select an Account and view all Auto Messages campaigns launched for that Account.

To create a new campaign, first select the Account and click the New Campaign button.

Configuration options may vary depending on the campaign type. Each section below outlines the specific settings available for that trigger.

<figure><img src="/files/hdvmo5S2ct8MURnTCxPJ" alt=""><figcaption></figcaption></figure>

#### Overview Section

The following information is displayed in the campaign overview:

* Message — The content of the message, or the campaign title if sequences are used.
* Status — Current state of the campaign
  * Active — The campaign is running and messages are being sent based on the selected filters.
  * Paused — The campaign is temporarily stopped. Messages are not being sent but can be resumed at any time.
  * Archived — The campaign is inactive and permanently disabled. Once a campaign is archived, this action cannot be undone.

You can change the campaign status by clicking on Active or Paused.

* Trigger — Defines the type of auto message:
  * Welcome Message — Sent to new subscribers
  * Online Message — Sent when fans appear online
  * Expiring Soon — Sent to fans whose subscription is about to expire
  * Expired — Sent to fans whose subscription has expired
* Audience Filter — Displays selected filters for targeting, including sending conditions and exclusion lists.
* Targeted Recipients — Number of fans matching the campaign filters. This number grows continuously with each trigger activation. Messages may still not be sent for expected reasons.
* Sent — Total number of messages successfully sent.
* Unsent — Number of unsent messages.
* Reply Rate Metric — Percentage of fans who replied to the auto message within 3 days of receiving it.

  * Triggered when the system sends an Auto Message to a fan.
  * Fan has 3 days to reply — after that, tracking stops.
  * Only the last message sent is tracked. Example: if the system sends an Auto Message, then a Priority Message, and the fan replies → the reply is counted for the Priority Message, not the Auto Message.
  * If the chatter sends a message after the Auto Message, tracking stops (reply is attributed to the chatter, not the system).

  **Note:** Tracking stats since May 20
* Price — The price of a paid message. If a sequence contains multiple paid messages, the price of the last one is displayed.
* Purchase Rate — Percentage of fans who made a purchase from the campaign, calculated as purchases / sends.
* Purchases — Total number of purchases made through the campaign.
* Earnings — Total revenue generated by the campaign.
* Created by — The name of the team member who created the campaign.

### Setting Up an Auto Messages Campaign

To create a campaign, select a Account from the dropdown and click New Campaign, then choose the Trigger Type.

You will be redirected to the Campaign Settings tab, where you need to configure the campaign.

### **Action Type**

Choose what happens when the trigger fires:

* **Send Message** — the campaign sends your message (or sequence), as described below.
* **Start Mimic** — the campaign starts a Mimic AI session in the chat instead of sending a fixed message.

**How Mimic AI behaves depending on the trigger:**

* **Online, Expiring Soon, Expired** — Mimic AI starts in the chat as usual: it checks the last message and either replies (if it's from the fan) or sends a follow-up (if it's from the member).
* **Welcome** — Mimic AI starts in the **New Subscriber** stage, a dedicated opening flow for new fans (10+ approaches: asking where they're from, their name or job, sharing a fact, playful openers, teasers, and more).

Once started this way, Mimic AI stays active in the chat for 1 hour. If the fan replies within that window, Mimic AI continues the conversation.

For more on Mimic AI, see the [Mimic AI - General Information](https://docs.onlymonster.ai/mimic-ai/general-information) article.

### Apply Action

This section lets you define the conditions under which the campaign operates. Available options vary by campaign type.

#### Delay

In the Apply Action field, you can select a flexible delay within which the message will be sent once the trigger activates.

* Minimum: 1–3 minutes
* Maximum: 30–60 minutes

Available for: Welcome Messages, Online Messages.

#### Time Range

Set the specific time window during which messages are allowed to be sent.

To configure:

1. Toggle the Time Range option ON.
2. Set your preferred start and end time.
3. Choose the time zone:
4. UTC
5. Organization Time Zone

Available for: Welcome Messages, Online Messages.

#### End Campaign Date

Set a date and time after which the campaign will automatically stop running.

To configure:

1. Toggle the End Date option ON.
2. Set the date and time.
3. Choose the time zone:
4. UTC
5. Organization Time Zone

Available for: Welcome Messages, Online Messages.

#### Auto-Unsend

Enable the Auto-Unsend feature to automatically unsend messages after a set period. You can choose to unsend all messages or only those that have been read.

* Minimum: 1 hour
* Maximum: 20 hours

Available for: All campaign types.

#### Resend Campaign

Enable this option to resend the campaign message to a fan after a specified number of days. The resend option is only available when Auto-Unsend is active.

To configure:

1. Toggle the Resend option ON.
2. Select the number of days after which the message will be resent.
3. Minimum: 1 day
4. Maximum: 30 days

Available for: Online Messages only.

#### Send Message In (Expired & Expiring Soon)

For Expired and Expiring Soon campaigns, you can specify a day-based delay for message delivery:

* **Expired** — Set how many days after a subscription ends the fan receives the message (max - 14 days)
* **Expiring Soon** — Set how many days before a subscription ends the fan receives the message. This filter applies to fans with Rebill turned OFF (max - 14 days)

### Key Logic for Welcome Messages

For Welcome Messages to be delivered on time, the following notifications must be enabled in the account:

* **New subscriber**
* **New subscription from trial**

Path: Settings → Notifications → Site notifications → Related to you and your posts.

Both options are enabled by default and must remain ON for the campaign to work correctly. If they are disabled, there may be a significant delay before the Welcome Message is sent after a fan subscribes.

### Key Logic for Online, Expiring Soon, and Expired Messages

* Once a fan receives a message from a specific campaign, they will not receive additional messages from the same campaign when triggered again — unless the Resend option is enabled. Resend is available for Online Messages only.
* To continue messaging fans who come online repeatedly, create separate campaigns with different filters and settings.
* If a fan qualifies for multiple active campaigns at the same time, the system will send only one campaign messages per trigger activation.
* When multiple campaigns exist, priority is given to the most recently created campaign.

## Fans Audience

Audience filter options vary by campaign type.

### Filters for Welcome Messages

* **Spent on Organization** — Target fans who have previously spent money on other accounts within the organization. Both minimum and maximum spending amounts are required.
* **Purchased from Organization** — Filter fans based on the recency of their purchases from other organization accounts:
* **Purchases made less than X days ago**
* **Purchases made more than X days ago**
* **Buying Power** — Target fans based on their assigned Buying Power score (range: 0 to 5).

### Filters for Online Messages, Expired, and Expiring Soon

* **Spent on the Account between** — Target fans based on how much they have spent on the account. Both minimum and maximum spend values are required.
* **Spent on Organization between** — Target fans based on their total spending across all models connected to the organization. Both minimum and maximum spend values are required.
* **Purchased from Account** — Filter fans based on recent purchases from the Account:
* **Purchases made less than X days ago**
* **Purchases made more than X days ago**
* **Purchased from Organization** — Filter fans based on recent purchases from any organization account:
* **Purchases made less than X days ago**
* **Purchases made more than X days ago**
* **Buying Power** — Filter fans based on their assigned Buying Power score (range: 0 to 5).

### Exclude Fans

#### Welcome Messages

Welcome Messages use a fixed Active Chats exclusion setting that can be disabled. When enabled, the Welcome Message will not be sent if there has been an active conversation with a new subscriber within the specified window.

Use the dropdown to choose how OnlyFans Welcome Messages are treated:

* **All Active Chats** — an active chat is any chat where a message was sent by the fan, member, a priority campaign, or the OnlyFans Welcome Message.
* **Active Chats ignoring OF Welcome Messages** — applies a 10-second skip starting from the moment the fan subscribes. Any chat activity within those first 10 seconds is ignored, so the chat is not counted as "active" (if any message arrives in the chat during this window, it will not be added to the exclusion). The Auto Message will be sent even when the OnlyFans Welcome Message is enabled.
* Minimum: 15 minutes
* Maximum: 24 hours

#### Online Messages, Expired, and Expiring Soon

* Active Chats toggle — Exclude fans from campaigns if they have had recent activity in chat. Minimum: 15 minutes, Maximum: 24 hours.
* Exclude Fan Lists — Select any number of exclusion lists to prevent specific fans from receiving the campaign message.

Exclusion lists are updated every 30 minutes.

## Text and Emojis

#### Composing the Message

* Enter your message text in the input field.
* Click the emoji icon to open the emoji panel and insert emojis.
* You can also create a sequence of up to 5 messages with flexible delays. For more information, see the [Sequences article](/members-features/message-sequences-in-auto-messages-and-priority-messages).

### Personalization

To insert the fan's name or a custom name into the message, click the Dynamic Name button and choose one of the following options:

* Custom Name — The custom name you've manually assigned to the fan (if available).
* Fan's Name — The name from the fan's OnlyFans profile (if available).
* Fan's Name → Custom Name — Uses the fan's profile name first. If unavailable, falls back to the custom name.
* Custom Name → Fan's Name — Uses the custom name first. If unavailable, falls back to the fan's profile name.

First Word from Name When using Fan's Name, enable this toggle to insert only the first word (e.g., first name only).

Fallback Name If neither a fan name nor a custom name is available, set a Fallback Name. This value will be used to personalize the message instead.

## Media Content and Pricing

You can enhance your auto messages with free media, paid media, or paid text messages.

#### Free Media

To include free media:

1. Navigate to the Free Media section.
2. Click the (+) button to add media.
3. Select content from the Vault.

#### Paid Media

To include paid media:

1. Enable the Paid Media toggle.
2. Enter the price in the Price field.
3. Click the (+) button to add content from the Vault.

Use a dot (.) for decimal prices (e.g., 3.99, not 3,99). This feature only works with the English keyboard layout.

#### Paid Text Messages

To set a price for a text-only message:

1. Enable the Paid Text toggle.
2. Enter the desired price in the Text Price field.

## Launching the Campaign

Before starting the campaign:

* Carefully review all fields and settings.
* Once the campaign is launched, neither the message content nor the campaign settings can be edited.

When everything is verified, click Start Campaign to launch.

\ <br>


# Message Sequences in Auto Messages and Priority Messages

The Auto Messages / Priority Messages system supports message sequence with up to 5 messages per trigger. This feature allows you to create automated follow-up chains sent at timed intervals to increase fan engagement and maintain natural conversation flow.

Message sequences are available for:

* Welcome Messages
* Online Auto Messages
* Priority Mass Messages&#x20;

### How Message Sequences Work

You can configure up to 5 messages in a sequence. Each message is sent after a flexible delay, and the entire sequence automatically stops once the fan replies.

<figure><img src="/files/kYb2ANBNFb8D4YZUeUqL" alt=""><figcaption></figcaption></figure>

#### Key Features

Flexible delays - Each message can have its own flexible delay.&#x20;

* Minimum delay: less than a minute (default)
* Maximum delay: 5-10 minutes.&#x20;

Automatic stop - The system immediately stops the sequence when a fan replies in the chat.&#x20;

Full customization - Each message in the sequence supports :

* Text and emojis
* Media (free or paid)
* Pricing for paid content
* Dynamic name replacement
* Content upload from the platform vault

### Creating a Message Sequence

<figure><img src="/files/KyI5snctYYZTJAyZjLsp" alt=""><figcaption></figcaption></figure>

#### Step 1: Create the First Message

Set up the first message with: :

* Message text
* Media (optional)
* Price (for paid content)
* Dynamic name (optional)
* Any additional settings.&#x20;

#### Step 2: Add Follow-up Messages

1. Click Follow-up below the message creation window.&#x20;
2. An additional window will appear.&#x20;
3. Set the flexible delay (this message sends only if the fan has not replied).&#x20;
4. Add all message settings just like the first message.&#x20;
5. Repeat to add up to 5 messages total.&#x20;

#### Step 3: Managing Message Order

<figure><img src="/files/cJ7mF7cXYes9CmYWTY4h" alt=""><figcaption></figcaption></figure>

To change the order of messages after creating the sequence:

* Hover over a message in the sequence
* Arrow buttons (up and down) will appear
* Click an arrow to change the message position.&#x20;

### Important Notes

#### Pricing Display

If your sequence includes multiple paid messages, Auto Messages statistics will display the price of the last paid message.&#x20;

#### Resend Behavior (Online Messages Only)

If Resend is enabled, the entire sequence will be sent again whenever the trigger activates.&#x20;

#### Sequence Stopping

The sequence automatically stops when:

* A fan replies to any message in the sequence
* The creator sends any message in the chat
* Priority Message is received in the chat (Auto-Message or Priority Message)

<br>


# Priority Mass Messages

Priority Mass Messages is a cloud-based OnlyMonster feature that allows you to automatically send mass messages to fans' Priority inbox. A system of advanced filters allows you to fine-tune delivery and improve fan engagement.

## General Information and Overview

On the main Mass Messages page, you can select an Account and view all Priority Mass Messages campaigns launched for that Account.

To create a new Campaign, first select the Account and click the New Campaign button.

Important: You cannot create a campaign without selecting at least one filter from the Fans Audience section. The online filter alone is not sufficient - campaigns with only this filter will not run.&#x20;

### Campaign Overview Section

<figure><img src="/files/DWaqkIqQJHsqMffJsPvg" alt=""><figcaption></figcaption></figure>

The following information is displayed in the campaign overview:

Message - The content of the message

Status - Current state of the campaign:

* **Sending -** the campaign is active and messages are being delivered to fans based on the selected filters
* **In Queue -** the campaign is waiting in line and will begin once the current active campaign is completed.
* **Stopped -** the campaign was manually paused and is no longer sending messages
* **Unsending -** Messages are currently being removed via the Auto-Unsend feature, based on your configuration.&#x20;
* **Done -** the campaign has finished successfully, and all messages have been sent to the targeted audience
* **Unsent -** the campaign was created, but messages were not sent (possibly due to configuration issues or manual cancellation)

**Progress -** Percentage of messages sent

**Audience Filter -** Displays selected filters for targeting, including sending conditions and exclusion lists.

**Targeted Recipients -** Number of fans matching the campaign filters before the Online filter and exclusion lists are applied. This is not the final number of recipients.&#x20;

**Sent -** Total number of messages successfully sent.

**Unsent -** Number of unsent messages.

**Reply Rate Metric** - Percentage of fans who replied to the priority message within 3 days of receiving it.

* Triggered when the system sends Priority Message to a fan.
* Fan has 3 days to reply — after that, tracking stops.
* Only the last message sent is tracked. Example: if the system sends an Auto Message, then a Priority Message, and the fan replies → the reply is counted for the Priority Message, not the Auto Message.
* If the chatter sends a message after the Priority Message, tracking stops (reply is attributed to the chatter, not the system).

**Price -** Price set for paid messages (if applicable)

**Purchase Rate -** Percentage of fans who made a purchase from the campaign, calculated as purchases / sends.

**Purchases -** Number of purchases made from the campaign

**Earnings -** Total earnings generated from the campaign

**Attachments -** Number of media files attached to the message

### Understanding Campaign Progress Indicators

These indicators help you interpret the status of your Priority Mass Message campaigns:

#### Campaign Not Started:

* Sent and Unsent columns display a dash (—)
* Progress bar remains at 0%
* Meaning: The campaign is configured but hasn't begun sending messages yet.

#### No Matching Fans:

* Sent and Unsent columns display a 0
* Progress bar shows 100%
* Meaning: The campaign ran but no fans matched the selected filters, so no messages were sent.&#x20;

### Campaign Queue System

Up to 3 campaigns can run in parallel. When more than 3 campaigns are created, the additional ones are placed in a Queue and will start as soon as a running campaign completes and a slot becomes available.

Parallel campaigns are sent simultaneously in random order.

## Setting Up Priority Mass Messages

To create a Priority Mass Message, select Account from the dropdown and click New Campaign.

You are now redirected to the Campaign Settings tab, where you need to configure the campaign settings.

### Delivery Options

To ensure smooth delivery, we process one campaign at a time. When multiple campaigns are scheduled for the same moment, they'll be placed in a queue.

{% hint style="warning" %}
You cannot create a campaign without selecting at least one filter from the Fans Audience section. The online filter alone is not sufficient - campaigns with only this filter will not run.&#x20;
{% endhint %}

### **Schedule Campaign Delivery**

You can schedule your Priority Mass Message campaign to start at a specific date and time:

To schedule a campaign:

1. Toggle "Schedule at" ON
2. Select the desired date using the date picker
3. Select the time for the campaign to start&#x20;
4. Choose the timezone reference:
5. Organization - Uses the organization's configured timezone
6. UTC - Uses UTC 0 timezone&#x20;

Important: Scheduled campaigns will automatically start at the specified time. If another campaign is active when your scheduled campaign is due to start, your campaign will be queued and begin once the active campaign completes.

{% hint style="info" %}
If scheduling is not enabled, the campaign will start immediately after you click "Start Campaign" (or be queued if another campaign is already running).
{% endhint %}

### Campaign End Date

You can set an end date for a Priority Mass Message campaign. When the end date is reached, the campaign is automatically moved to Archived (Canceled) status.

To set a campaign end date:

1. Toggle "Campaign End Date" ON
2. Select the d end date using the date picker
3. Select the end time&#x20;
4. Choose the timezone reference:
5. **Organization** - Uses the organization's configured timezone
6. UTC - Uses UTC 0 timezone

**Important Notes:**

* The campaign end date cannot be earlier than the campaign start date

If an end date earlier than the start date is selected, the start date is automatically adjusted to match the end date.

### Auto Unsend Message

You can enable the Auto-Unsend feature:

* Toggle "Auto unsend message" ON
* Select the condition "If not read by fan" or "ALL"
* Set the delay period (from 1 hour up to 20 hours)

### Fans Audience

Note: At least one filter (besides Online only) or a List must be selected to create a campaign. You can choose to send either by filters or by lists. Once you select one option, the other one will be disabled.

<figure><img src="/files/CZ1H0j2HEXrOSt9AfhQ6" alt=""><figcaption></figcaption></figure>

When creating a Priority Mass Message campaign, you can apply the following filters to target your audience more precisely:

### Include Fans (filters)

Fans matching these criteria will be targeted.

**Online Only**

Target only fans who are currently online.

{% hint style="info" %}
**How the Online filter works:** The campaign first gathers fans matching the other filters selected (these act as the main filters). Fans in this resulting cohort are then checked for online status one by one, in sequence. If a fan is online at the moment of the check, the message is sent to them right away. With large cohorts, this check can take some time, but it guarantees the message only goes out while the fan is actually online.\
\
For ongoing online targeting, we recommend using [**Auto Messages**](https://docs.onlymonster.ai/members-features/auto-messages) instead — campaign keeps sending to fans as they come online over an extended period, rather than checking the audience just once.&#x20;
{% endhint %}

**Subscribed from ... to ...**

Filter fans based on their first subscription date. You can set a date range for when fans subscribed.

**Spent on selected account between... and ...**

Target fans based on how much they have spent on the selected account. When activating this filter, you need to specify both minimum and maximum spend amounts.

**Spent within current organization between... and ...**

Target fans based on their total spending across all models connected to the current organization. When choosing this filter, you need to specify both minimum and maximum spend amounts.

**Purchased from selected account**

Filter fans based on recent purchases from the selected Account:

* Less than X days ago
* More than X days ago

**Purchased within current organization**

Filter fans based on recent purchases from any organization account:

* Less than X days ago
* More than X days ago

### Custom Lists&#x20;

For sending a priority campaign to platform lists (custom lists created in the OnlyFans interface, as well as exported dynamic OnlyMonster lists), select the list you want to use from the dropdown menu.\
The lists refresh every 30 minutes.\
You can send a campaign to a maximum of 10,000 fans across all selected lists.

You can choose to send either by filters or by lists. Once you select one option, the other one will be disabled.

### Exclude Fans

Fans matching these criteria will NOT receive message.

**Active chats within the last**

Exclude fans with active chats within the selected timeframe (messages sent by the model only are taken into account):

* Minimum value: 15 minutes
* Maximum value: 24 hours

**Fan Lists**

Click here and select lists to exclude - you can select any number of exclusion lists.

## Create Message

#### Text and emojis

Composing the Message: Enter your message text in the input field.

Click the plus (+) icon to open the emoji panel and insert emojis into your message.

#### Personalisation

To insert the fan's name or custom name:

Click the Dynamic Name button.

<figure><img src="/files/8iBJZag29Vbd5yRY7Z1u" alt=""><figcaption></figcaption></figure>

Choose between the following options:

* **Custom Name - Custom name** you've assigned (if available)
* **Fan's Name - Name** from fan's profile (if available)
* **Fan's Name → Custom Name** - Uses the fan's name first. If it's missing, the custom name is used.
* **Custom Name → Fan's Name** - Uses the custom name first. If it's missing, the fan's name is used.

**First Word from Name**

When choosing Fan's Name - switch the toggle ON and the first word from the fan's name will be automatically inserted.

**Fallback Name**

Set a fallback name below to use when no custom or fan name is available. Use a warm placeholder like "Sweetie" or "Honey" when the fan's name isn't known.

### Adding Media and Setting Price

<figure><img src="/files/xZRJWoCF8iDa3nXrh3jU" alt=""><figcaption></figcaption></figure>

#### Free Media

To add free media to your campaign:

1. Click the plus (+) icon in the Free Media field
2. Select media from the Vault.

#### Paid Media

To add paid media to your campaign:

1. Toggle Paid Media ON
2. Set the price in the Price field
3. Click the plus (+) icon in the Paid Media field to upload

#### Paid Text

You can also create a paid text campaign:

1. Toggle Paid Text ON
2. Set the price in the corresponding field

### Before launching the campaign

Carefully review all fields and settings. Ensure that at least one filter from the Fans Audience section is selected.

When everything is verified, click Start Campaign to launch.

After launch, the campaign will appear in the campaign list with the appropriate status (Active if it's the first campaign, or Queued if another campaign is already running).

## Sending Speed Adjustment

If you are receiving the **"Allow 3 seconds"** error while an active Priority Mass Message campaign is running, you can adjust the delay between messages in real time to resolve it.

Why does this happen? Priority Mass Messages simulate **direct** (DM) message delivery. According to platform rules, such messages cannot be sent more frequently than once every 2 seconds. When the campaign sends messages too quickly, OnlyFans returns the **"Allow 3 seconds"** error. Increasing the delay allows the campaign to stay within platform limits.

#### Adjusting the Delay

The delay controls are located in the top-right corner of the Mass Messages page, next to the **New Campaign** button.

<figure><img src="/files/kQfXj00nPL2lUGpvonhJ" alt="" width="498"><figcaption></figcaption></figure>

Three delay modes are available:

| Mode           | Delay        | Description                                                      |
| -------------- | ------------ | ---------------------------------------------------------------- |
| Fast (default) | 2 seconds    | Default sending speed. Suitable for most campaigns.              |
| Slow           | 4 seconds    | Recommended if you are encountering the "Allow 3 seconds" error. |
| Custom         | 5–20 seconds | Set a specific delay manually. Maximum value is 20 seconds.      |

{% hint style="info" %}
Note: Changes to the delay setting take effect immediately and apply to the currently running campaign in real time - you do not need to stop or restart the campaign.
{% endhint %}

#### When to Use Each Mode

* **Fast** (2s) — Use by default for standard campaigns with no errors.
* **Slow** (4s) — Switch to this mode if you start seeing the "Allow 3 seconds" error during an active campaign.
* **Custom** (up to 20s) — Use if the Slow mode does not resolve the issue, or if you want to spread message delivery over a longer period. At the maximum setting of 20 seconds, the campaign will send one message every 20 seconds.

## Duplicating Campaigns

If you want to reuse a previously created campaign, hover over the campaign in the overview and you will see a plus (+) icon. Click on it, and the campaign will open with all its settings preserved.

This allows you to either:

* **Relaunch this campaign with the same settings**
* **Make any changes to the new (duplicated) campaign** settings before launching

If the original campaign had a scheduled sending time configured:

* If the scheduled time has already passed or less than 5 minutes remain, the "Schedule at" filter will be empty. You will need to set a new scheduled time if you want to schedule the duplicated campaign.
* If the scheduled time is in the future (more than 5 minutes away), it will remain and be copied to the duplicated campaign.

You can duplicate a campaign at any stage, from the gathering stage through archived status.

<br>

\ <br>


# Priority Mass Messages – Пошаговая инструкция

Инструкция для операторов чата

### Важные особенности рассылки

* Одновременно может работать только одна кампания. Остальные попадают в Queue (очередь)
* Обязательно нужно выбрать хотя бы один фильтр из раздела Fans Audience (только Online фильтр не считается)
* Сообщения отправляются всем, кто когда-либо был подписан на аккаунт&#x20;
* После запуска кампанию нельзя редактировать — проверяйте всё заранее
* Доступна функция Auto Unsend — автоматическое удаление сообщений через заданное время

## Пошаговая интерактивная инструкция&#x20;

{% @arcade/embed flowId="dhVMG3bUBOhhZZyd22mW" url="<https://app.arcade.software/flows/dhVMG3bUBOhhZZyd22mW/view>" %}

## Пошаговая инструкция

#### Шаг 1: Создание кампании

1. Выберите криэйтора из списка
2. Нажмите кнопку New Campaign
3. Вы попадете в настройки кампании

#### Шаг 2: Настройка времени отправки (опционально)

Если нужно запустить рассылку позже:

1. Включите тумблер "Schedule at"
2. Выберите дату и время запуска
3. Выберите часовой пояс:
4. Agency — часовой пояс агентства (лучше выбрать это, если не оговорено другое)
5. UTC — Тайм зона Онлифанс - UTC 0

#### Шаг 3: Настройка Auto Unsend (опционально)

Если нужно автоматически удалить сообщения:

1. Включите "Auto unsend message"
2. Выберите условие:
3. If not read by fan — удалить, если фан не прочитал
4. ALL — удалить все сообщения
5. Установите время задержки (от 1 до 20 часов)

#### Шаг 4: Выбор аудитории (обязательно)

Include Fans — кому отправляем:

* Online Only — только тем, кто сейчас онлайн (это дополнительная опция, этот фильтр не может быть одним)
* Subscribed from ... to ... — по дате первой подписки
* Spent on selected creator — по сумме покупок у выбранного криэйтора (укажите min, max - можно не указывать)
* Spent within current agency — по сумме покупок у всех моделей агентства (укажите min и max - можно не указывать)
* Purchased from selected creator — покупали у криэйтора:
* Less than X days ago (менее X дней назад)
* More than X days ago (более X дней назад)
* Purchased within current agency — покупали у любой модели агентства:
* Less than X days ago
* More than X days ago

Exclude Fans — кому НЕ отправляем:

* Active chats within the last — исключить фанатов с активными чатами (от 15 минут до 24 часов)
* Fan Lists — выберите списки для исключения

#### Шаг 5: Создание сообщения

Текст:

1. Введите текст сообщения
2. Нажмите + для добавления эмодзи

Персонализация:

1. Нажмите кнопку Dynamic Name
2. Выберите вариант имени:
3. Custom Name — кастомное имя
4. Fan's Name — имя из профиля фана
5. Fan's Name → Custom Name — сначала имя фана, если его нет — кастомное
6. Custom Name → Fan's Name — сначала кастомное, если его нет — имя фана
7. Включите First Word from Name, если нужно только первое слово из имени
8. Укажите Fallback Name (например, "Sweetie" или "Honey") — на случай, если имени нет

#### Шаг 6: Добавление медиа и цены

Доступны такие опции:

1. Бесплатная рассылка (текст)
2. Платная рассылка (платный текст)
3. Бесплатные медиа
4. Платные (PPV)

Free Media:

1. Нажмите + в поле Free Media
2. Выберите файлы из Media Hub

Paid Media:

1. Включите тумблер Paid Media
2. Укажите цену в поле Price
3. Нажмите + для добавления файлов

Paid Text:

1. Включите тумблер Paid Text
2. Укажите цену

Важно: Медиа загружается только из Media Hub. [Здесь вы можете ознакомиться с видео инструкцией по загрузке медиа](/management-system/media-hub-legacy).&#x20;

#### Шаг 7: Запуск кампании

1. Проверьте все настройки — после запуска изменить ничего нельзя
2. Убедитесь, что выбран хотя бы один фильтр в Fans Audience
3. Нажмите Start Campaign

### Статусы кампании

После запуска кампания может иметь следующие статусы:

* Sending — рассылка идёт
* Scheduled – рассылка запланирована, ждёт указанного времени&#x20;
* In Queue — кампания в очереди, ждёт завершения предыдущей
* Stopped — кампания остановлена&#x20;
* Unsending — сообщения отменяются через Auto Unsend
* Done — рассылка завершена&#x20;
* Unsent — сообщения отменены

### Полезная информация

Что означают индикаторы прогресса:

* Sent и Unsent показывают (—) — кампания ещё не начата
* Sent и Unsent показывают 0, Progress 100% — нет фанатов, подходящих под фильтры

Где посмотреть результаты:

В обзоре кампании отображается:

* Количество отправленных сообщений (Sent)
* Количество отмененных (Unsent)
* Количество покупок (Purchases)
* Заработок (Earnings)
* Прогресс отправки (Progress)


# Dynamic Fan Lists

**Dynamic Fan Lists** is a feature in OnlyMonster that allows you to create smart fan segments using flexible filtering logic. These lists can sync with OnlyFans collections and used both in native OnlyFans messaging and OnlyMonster Mass Messages.

### Key Features

* **Smart Segmentation** - Build fan lists using filters such as subscription date, spending amount, purchase behavior, chat activity, and tracking link attribution.
* **Automatic Updates** - Lists refresh automatically every 6 hours. Manual refresh is available once per hour.
* **OnlyFans Sync** - Export lists to OnlyFans Collections and use them directly in native messaging.

### General Overview

Navigate to the **Dynamic Fan Lists** section to view all lists created across your accounts.

Each list includes:

* **List Name** - Custom name of the list
* **Filter Rules**- Applied segmentation criteria
* **Fans** - Total number of fansin the list
* **Last Update** - Last time the list was refreshed
* **Last OF Sync** - Last synchronization with OnlyFans Collections&#x20;

<figure><img src="/files/5ljOQtPuxJJmvJeBG48r" alt=""><figcaption></figcaption></figure>

### List of Fans

Click on any list to view detailed fan data: :

* **Fan Name** - Display name or ID (click to copy and open profile)
* **Total Spent** - Fan's total spending on the account&#x20;
* **Last Purchase** - Most recent purchase date
* **Total Organization Spent** -  Spending across all connected accounts&#x20;
* **Last Organization Purchase** - Most recent purchase within the organization
* **Fan ID** - OnlyFans identifier
* **Date Added** - When the fan was added to the list
* **Chat** - Direct link to the conversation with the fan (click to copy and open chat)

### Creating a New List

#### Step 1: Select Account

Choose the account from the dropdown list for whom you want to create a fan list.

#### Step 2: Name Your List

Enter a unique name for the list. Note that list names must be unique and cannot duplicate existing lists.

#### Step 3: Configure Filters or use Templates

Select the filters you want to apply and enter the relevant values:

**Available Filters**

1. **Subscription Within** - Filter fans by their subscription status using the dropdown, then enter the number of days:

   * **Active** - fans whose subscription is currently active, started within the selected number of days (e.g., last 30 days).
   * **Expired** - fans whose latest subscription expired within the selected number of days (e.g., last 180 days).

   This filter can be combined with the other filters below.
2. **Spent on Account Between** - Set minimum and maximum spend on the selected account. Both fields are required.
3. **Spent on Organization Between** - Segment fans based on total spend across all connected accounts.
4. **Transaction count on Account Between** - Filter fans based on the total number of transactions made on the selected account. Set minimum and maximum values. Both fields are required. A transaction includes any purchase such as a PPV message, post, or other paid content.
5. **Transaction count on Organization Between** - Filter fans based on the total number of transactions across all connected accounts in the organization. Set minimum and maximum values. Both fields are required. A transaction includes any purchase such as a PPV message, post, or other paid content.
6. **Purchased from Account** - Segment fans based on purchase behavior within the specific account:

* Less than X days ago
* More than X days ago

5. **Purchased from Organization** - Segment fans based purchase behavior within any account in your organization:

* Less than X days ago
* More than X days ago

6. **Active Chats** - Select activity window (from 15 minutes to 24 hours). Use the dropdown to choose between two modes:

* **Active chats** - message sent by team member (fan reply not required)&#x20;
* **Active chats where fan replied** - includes only two-way conversations&#x20;

*Lists based on the Active Chats filter refresh every 15 minutes instead of the standard 6-hour interval. Refresh behavior depends on auto-export settings — see* [*Important Notes*](https://docs.onlymonster.ai/members-features/dynamic-fan-lists#important-notes) *for details.*

7. **Subscribed from link** - Include fans who subscribed via selected Tracking Links within the last 90 days.

* Use the multiselect dropdown to choose any combination of Tracking Links. A single list can include fans from multiple different links at once.
* Fans are included if they subscribed through any of the selected links within the 90-day rolling window. This window is calculated from today's date and updates automatically each time the list refreshes.

{% hint style="info" %}
The Active Chats and Subscribed from Link filters cannot be combined with other filters. When selected, all other filters are disabled.&#x20;
{% endhint %}

#### **Templates**

On the right side of the Create List screen, you'll find a Templates panel with predefined filter sets. Click any template to instantly apply a common fan segmentation — such as spending tiers, new subscribers, or recent chat activity. You can use a template as-is or customize the filters further after applying it.

#### Step 4: Enable Auto-Export (Optional)

Enable auto-export to instantly sync the list with OnlyFans Collections.

If not enabled, lists can be exported manually at any time.

<figure><img src="/files/W9fOWs8PgRX6soLfm8Pz" alt=""><figcaption></figcaption></figure>

### Manual Sync with OnlyFans Collections

To export a list manually:

* Click the three dots next to the list
* Select Export to OnlyFans

The list will be available in your OnlyFans Collections for messaging campaigns.

### Best Practices

* Use clear, descriptive list names that indicate the segmentation criteria
* Combine multiple filters to create highly targeted fan segments
* Enable auto-export for lists frequently used  in OnlyFans native messaging

### Important Notes

* Lists update automatically every 6 hours based on your specified criteria.
* Manual refresh is limited to once per hour per list. &#x20;
* OnlyFans sync is optional and can be enabled anytime.
* Subscription and transaction data updates once per hour. Fans who subscribed or completed a transaction within the last hour may not appear in the list immediately, even after a manual refresh.
* Lists based on the Active Chats filter refresh every 15 minutes. If auto-export to OnlyFans is enabled, the list syncs with OnlyFans Collections once per hour. If auto-export is disabled, the list updates every 15 minutes in OnlyMonster and can be exported manually at any time. Manually triggering a refresh always performs a full update regardless of sync settings.
* Fans who have ever blocked the account are excluded from Dynamic Fan Lists, regardless of the applied filters.


# Message Templates

Message Templates V.2 is a powerful template management system that allows you to create, organize, and quickly deploy pre-written messages across your OnlyFans conversations. With intuitive folder organization and seamless platform integration, you can streamline workflows, ensure messaging consistency, and respond to fans faster, while still keeping it personal.&#x20;

## Overview

The template system provides a centralized hub where you can organize messages into custom folders and access them instantly during conversations. This helps your team:

* Avoid repetitive typing
* Maintain message quality
* Respond faster while keeping a personal tone.&#x20;

Templates can include:

* Text and emojis
* Dynamic fan name variables
* Media files
* Paid content pricing options

Templates are accessible directly on the OnlyFans platform via a convenient widget.

## Creating Templates

#### Setting Up Your First Template

To begin creating templates, you'll need to select an account from the dropdown menu and set up your folder structure.

<figure><img src="/files/vG6iRr6Ih72unuwKyLMI" alt=""><figcaption></figcaption></figure>

Creating a new folder:

1. Select the account from the dropdown list
2. In the Folders column, click the ➕ icon.
3. Enter a folder name and press Enter to save.

Once you have at least one folder created, you can start adding templates to it.

### Building Your Template

After selecting a folder, click the Create Template button to open the template editor.

<figure><img src="/files/t7tCHwjJXbL3rJm05Yo7" alt=""><figcaption></figcaption></figure>

Message Text

Write your message in the main text field.

* You can type or paste text from other sources.
* Click the ➕ icon to add emojis anywhere in the message.
* There’s no length limit.

#### Dynamic Fan Names

Templates support dynamic personalization, allowing you to automatically insert a fan's name into your message. This feature helps maintain a personal connection even when using pre-written templates.

<figure><img src="/files/39aC8N0ryRWeyJmLTY8n" alt=""><figcaption></figcaption></figure>

Available name options include:

* Fan's Name - Uses the name from the fan's OnlyFans profile
* Custom Name - Uses a custom name you've assigned to the fan
* Fan's Name → Custom Name - Prioritizes the fan's profile name, falling back to custom name if unavailable
* Custom Name → Fan's Name - Prioritizes your custom name, falling back to the profile name if unavailable

First Word from Name

When selecting Fan's Name as your personalization option, you can enable a toggle to use only the first word from the name. This is particularly useful for extracting first names from full names, making your messages feel more casual and personal.

Fallback Name

If neither a fan name nor a custom name is available, you can set a fallback name that will be used instead, ensuring your message always feels personal.

#### Message Pricing

<figure><img src="/files/Py2tzWvsSsCO3fAnztPA" alt=""><figcaption></figcaption></figure>

Templates can be configured with paid content options. You can set pricing for both the message text itself and attached media.

Available pricing options:

* Paid Text - Set a price for the message content itself, creating a locked message that fans must unlock to read
* Paid Media - Attach media files with a set price, requiring fans to purchase before viewing

When setting prices, use a comma (,) as the decimal separator (for example, 4,99 rather than 4.99).

Notes

Use the Notes field to add internal comments visible only to your team. Examples:

* “Use after sending teaser”
* “Pairs with offer #3 media set”
* “Only for active subscribers”

Saving Your Template

Click Save once everything is set. Your template is now ready for use.&#x20;

## Managing Templates

#### Template Dashboard Overview

After selecting an account, the dashboard shows all templates organized by folder.

* The left sidebar displays folders (newest at the bottom).
* The main board shows template content, order, notes, media count, and pricing.

#### Folder Management

<figure><img src="/files/TwPKHCt2TBo7m34t8eGa" alt=""><figcaption></figcaption></figure>

Click the three-dot menu next to any folder to:&#x20;

* Create a new template in this folder
* Rename the folder
* Delete the folder (deletes all templates inside)

### Template Board

The main template board displays all messages within the selected folder in a comprehensive table view. Each row represents one template and displays key information at a glance.

Reordering Templates

Templates are ordered by a number that controls their display position in both:

* The OnlyMonster dashboard
* The OnlyFans platform widget

To reorder:

1. Hover over the drag handle beside the number
2. Click and drag to reposition
3. Release to save new order (numbers auto-update).

#### Template Information Display

Each template row shows:

* Order Number - The template's position in the sequence
* Message Text - Preview of the message content with an indicator showing how many media files are attached
* Notes - Any internal notes added for team reference
* Price - The set price for paid content (if applicable)

Template Actions

Hover over the right side of any template row to reveal a three-dot menu icon. Clicking this menu provides access to template-specific actions:

* Edit - Modify the template content and settings
* Move - Transfer the template to a different folder
* Delete - Remove the template permanently

## Using Templates on the Platform

Templates are designed for quick access during live conversations on OnlyFans. The template widget provides instant access to your entire template library without interrupting your conversation flow.

#### Opening the Template Widget

<figure><img src="/files/qKNjNCK9KmdPQrJpKmOz" alt=""><figcaption></figcaption></figure>

You can access templates while chatting with fans on OnlyFans.

* Click the template icon (next to the Translator widget)
* Or press Tab
* Press Esc to close the panel.

#### Inserting and Sending Templates

Once the template panel is open, browse through your folders to find the message you need. Click on any folder to view its templates.

When you hover over a template, two action buttons appear:

1. Insert - This option loads the template into the message input field as an editable draft. You can review the message, make any necessary adjustments or personalizations, and then send it manually. This is useful when you want to customize the template slightly before sending.
2. Send - This option immediately sends the template without any edits. The message is sent exactly as configured, including any dynamic name variables, pricing, and media attachments.

## Navigation Assistance

<figure><img src="/files/0KLqy21TYAP0xPonL4UT" alt=""><figcaption></figcaption></figure>

After sending a template, the system provides contextual guidance to help you continue the conversation. A small widget appears below the Fans Overview widget, displaying the next template in the sequence from your selected folder.

When you send that template, the widget automatically updates to show the following one —continuing step by step through your predefined message sequence. This feature helps you:

* Maintain a natural and consistent conversation flow
* Avoid manual searching for the next message
* Send templates directly from the navigation widget for faster responses

You can send templates directly from this widget, making it easy to guide conversations through pre-planned message sequences. Once you reach the end of the sequence, the widget will no longer display additional templates, indicating that the message flow is complete.

#### Previewing Media

If a template contains media:

* A media icon will appear in the preview
* Hover over it, click a file to preview it in a new tab.&#x20;

This preview functionality helps you verify that you're sending the correct template with the appropriate media before clicking Insert or Send.

### Permissions

Access to Message Templates is controlled through permissions.

* Team members with View Public Templates permission can browse and use templates in conversations, but cannot create, edit, or delete them.
* Team members with Edit Public Templates permission have full management capabilities, including creating, editing, deleting templates, and managing folders.

\ <br>


# Fan Notes Widget

The Fan Notes Widget helps you organize and store important information about your fans. You can save preferences, personal details, and conversation insights to make communication more personalized and efficient.

#### Widget Location and Workspace Customization&#x20;

The widget is located on the right side of the interface. It is fully flexible and can be adjusted to match your workflow:&#x20;

* Detachable & Movable: You can unpin the widget and move it anywhere on the screen, similar to the Fans Overview widget.
* Resizable: Adjust the size of the widget to fit your screen and working style. .

#### Key Features

* Independent Notes: Each note is saved as a separate block. This makes it easy to organize and categorize information.&#x20;
* Team Transparency: When you hover over a note, the system shows the name of the team member who created or last edited it. This ensures visibility and accountability across the team.&#x20;
* Unlimited Capacity: There is no limit to the number of notes you can create for a single fan.

#### Note Structure and Limits

Each note follows a clear and structured format:

* Title — Up to 34 characters (including spaces).\
  Use the title for quick identification.
* Content — Up to 1500 characters (including spaces).\
  Suitable for detailed notes, preferences, or conversation history.

In the collapsed view, the widget displays:

* The note title
* A short preview of the content
* The time of the last edit

### Template Notes

You can configure a default template for notes. This is managed in the account settings within the Onlymonster control panel.

**Setting Up Default Templates**

1. Navigate to the Accounts tab.
2. Open Settings for the desired account.
3. On the right side, locate the Note Template settings.

Once configured, the template is automatically displayed in all chats that don’t have notes.

When creating a new note, you can choose whether it should contain the template or start as a blank note.

Platform Availability: OnlyFans and Fansly.

#### How to Manage Notes

#### Adding a Note

1. Create a new note block.
2. Enter a title and content.
3. Save the note.

**Tip:** To start typing a new note, press **Alt / Option + N**.

#### Editing or Deleting a Note

1. Hover over the note.
2. Click the three-dot menu (⋮) in the top-right corner.
3. Choose Edit to update the note or Delete to remove it.

<br>


# Legacy Priority Mass Messages

The Priority Mass Messages feature lets you send messages to a large number of fans, ensuring higher visibility and engagement by placing them in the Priority tab instead of the "All" tab.

<mark style="color:red;">This page describes a legacy Priority Mass Messages feature. Support for this functionality will be discontinued soon. Please refer to the new</mark> [<mark style="color:red;">Mass Messages V2.0</mark>](https://docs.onlymonster.ai/chatter-features/priority-mass-messages-v2.0) <mark style="color:red;">documentation for the most up-to-date information.</mark>

<mark style="color:$info;">When you send a mass message on OnlyFans, it typically appears in the "All" tab, where fans may overlook it—especially if they follow multiple creators.</mark>\ <mark style="color:$info;">Priority Mass Messages, however, stand out.</mark>

* <mark style="color:$info;">Fans receive a notification in the Priority tab.</mark>
* <mark style="color:$info;">If OnlyFans notifications are enabled, they will also get a push notification.</mark>

<mark style="color:$info;">This makes Priority Mass Messages significantly more effective for engagement compared to standard mass messages.</mark>

## <mark style="color:$info;">Message Sending Delay</mark>

<mark style="color:$info;">The sending delay sets the interval (in seconds) between each message being sent. Adjusting this delay helps:</mark>

* <mark style="color:$info;">Reduce device load</mark>
* <mark style="color:$info;">Avoid the "Allow 3 seconds" error (which occurs if OnlyFans limits are exceeded)</mark>

#### <mark style="color:$info;">Recommended Delay Settings:</mark>

* <mark style="color:$info;">Up to 450 fans: 3 seconds</mark>
* <mark style="color:$info;">More than 450 fans: at least 10 seconds</mark>

<mark style="color:$info;">You can adjust this setting based on the number of fans you are messaging to optimize performance.</mark>

### <mark style="color:$info;">Personalization with Name Placeholders</mark>

<mark style="color:$info;">Make your messages feel more personal using name placeholders:</mark>

* <mark style="color:$info;">{name} – Inserts the fan’s chosen display name.</mark>
* <mark style="color:$info;">{displayName} – Uses a custom name you’ve assigned to a fan.</mark>
* <mark style="color:$info;">{displayName|name} - Inserts the fan’s chosen display name if a custom name isn't available.</mark>
* <mark style="color:$info;">{displayName|my friend} – If the fan has no custom name, "my friend" will be used instead.</mark>

### <mark style="color:$info;">Enhance Messages with Emojis</mark>

<mark style="color:$info;">Add personality to your messages with a wide range of emojis and search functionality. Click the emoji icon again to close the emoji window.  To close the emoji window, click on the icon again.</mark>

### <mark style="color:$info;">AI Assistant for Mass Messaging</mark>

* <mark style="color:$info;">Choose from a variety of AI Assistant modes tailored to different messaging needs.</mark>
* <mark style="color:$info;">For a complete breakdown of AI features, check out our</mark> [<mark style="color:$info;">AI Modes article</mark>](https://docs.onlymonster.ai/ai-magic-assistant/onlymonster-ai-2.0-a-guide-to-default-ai-modes)<mark style="color:$info;">.</mark>

### <mark style="color:$info;">Adding Media to Messages</mark>

<mark style="color:$info;">You can attach both free and paid media to mass messages:</mark>

* <mark style="color:$info;">Paid media converts the message into a PPV (Pay-Per-View) message.</mark>
* <mark style="color:$info;">Free media can be sent as-is or act as a preview for your PPV content.</mark>

### <mark style="color:$info;">Selecting Recipients for Priority Mass Messages</mark>

* <mark style="color:$info;">Messages will be sent only to fans who are online at the moment of collection.</mark>
* <mark style="color:$info;">Fans with a hidden online status or expired subscriptions will not be included.</mark>

### <mark style="color:$info;">Select and Exclude Recipient Lists</mark>

* <mark style="color:$info;">Choose specific recipient lists to include or exclude from your message.</mark>
* <mark style="color:$info;">If a fan appears in both the included and excluded lists, they will not receive the message.</mark>
* <mark style="color:$info;">If you’ve selected "Send to Online Fans Only," you can only exclude lists, not select new ones.</mark>

{% hint style="info" %}
Use the [Lists Automation](https://docs.onlymonster.ai/chatter-features/lists-automation) feature for more advanced targeting!
{% endhint %}

### <mark style="color:$info;">Exclude Active Conversations</mark>

<mark style="color:$info;">To avoid disrupting ongoing chats, set an exclusion period (1–12 hours) for fans you’re actively chatting with. .</mark>

* <mark style="color:$info;">An active chat is any conversation where the fan has recently sent a message.</mark>

## <mark style="color:$info;">Priority Mass Messages History</mark>

<mark style="color:$info;">All sent and deleted mass messages are stored in the Priority Mass Messages History section on your creator page.</mark>\ <mark style="color:$info;">Messages only appear in this section after they are deleted.</mark>

## <mark style="color:$info;">Technical Features & Considerations</mark>

* <mark style="color:$info;">Pause & Resume: You can stop sending messages at any time and resume later.</mark>
* <mark style="color:$info;">Unsend Within 24 Hours: Messages can be unsent within 24 hours of sending.</mark>
* <mark style="color:$info;">Local Storage: Mass messages are stored locally in your device’s cache.</mark>

<mark style="color:$info;">You can close the tab, but the browser must remain open.</mark>\ <mark style="color:$info;">Closing the browser may delete the cache, causing the message to disappear.</mark>

* <mark style="color:$info;">Device-Specific Visibility: Mass messages and settings are only visible on the device where they were created.</mark>
* <mark style="color:$info;">Lost Messages: If a mass message disappears from the creation menu, it was deleted from the cache and cannot be recovered or unsent.</mark>
* <mark style="color:$info;">Reducing Device Load: Increase the sending delay if message collection or sending is affecting performance.</mark>


# Legacy Message Templates/Scripts

<mark style="color:red;">This page describes a legacy Message Templates feature. Support for this functionality will be discontinued soon. Please refer to the new</mark> [<mark style="color:red;">Message Template</mark> ](/members-features/message-templates)<mark style="color:red;">documentation for the most up-to-date information.</mark>

<mark style="color:$info;">Create an</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**extensive library of templates**</mark><mark style="color:$info;">, each containing relevant text, media, and pricing options. This allows you to maintain a consistent tone and style in your communications and deliver the right content to your fans</mark>

<mark style="color:$info;">Use</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Template Tags**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">to quickly and easily locate the templates you need. These tags act as organizational tools, functioning like folders, to help you categorize and manage your template library efficiently.</mark>

<mark style="color:$info;">Incorporate</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**notes within each template**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">to provide clear instructions or guidelines on how to use them. This helps reduce errors and misunderstandings, ensuring that chatters send the right content to fans.</mark>

<mark style="color:$info;">Assign a</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**Sorting Number**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">to each template to control the order in which they appear in your chat with fans. This prioritization system helps you divide media sets into smaller messages/scripts, making them easier to find and use within your workflow.</mark>

<mark style="color:$info;">The Message Templates feature is an essential tool for streamlining your messaging strategy, offering</mark> <mark style="color:$info;"></mark><mark style="color:$info;">**seamless synchronization**</mark> <mark style="color:$info;"></mark><mark style="color:$info;">across all team members with a premium OnlyMonster plan.</mark>

<mark style="color:$info;">This feature facilitates collaboration by allowing team members to share and access templates, fostering a cohesive messaging strategy across your fanbase. Provides flexibility for chatters to adapt and customize templates on the fly, ensuring personalized and relevant content for each fan.</mark>


# Vault Management

OnlyMonster's Vault Management provides an end-to-end media solution, from media uploading to labeling previously sent content, adding tags, PPV History and other features.

For smoother and more advanced operation, we recommend using [Media Hub](https://onlymonster.ai/panel/media-hub/#) - a modern cloud-based media solution developed by OnlyMonster. Learn more about its features and advantages in our [article](/management-system/media-hub-legacy).

## Vault Labeling&#x20;

The media labeling feature allows one to easily track the status of content sent to fans:

* <mark style="color:blue;">Free:</mark> Content sent to the fan for free, marked in blue.
* <mark style="color:green;">$value Paid:</mark> Content sent as a paid message and purchased by the fan, marked in green.
* <mark style="color:red;">Unpaid:</mark> Content sent as a paid message but not purchased by the fan, marked in red.
* Posted: Content previously posted on the feed, marked with “Posted” label.&#x20;

The label system makes it easier to track content sent to fans, ensuring no duplicates and preventing double-posting.<br>

<figure><img src="/files/551moMZx6CQbqWCp3za3" alt=""><figcaption><p><em>OnlyFans Media Labeling</em></p></figcaption></figure>

All media sent in the chat, along with their status label, can be checked in the Detailed Fan Info → Gallery Section.

{% hint style="info" %}
Uploading the same media file twice results in duplicate copies. Only the version sent to a fan will be marked accordingly. To maintain clarity, use a single file per media and delete duplicates.
{% endhint %}

## PPV History

PPV History can be found in the Fan's Overview section. Here, you can view:

* **A complete list of content sent to the fan**, including text, dates, and prices.
* **Purchase statistics**, showing which content was bought or ignored.
* Filters to display only **purchased content** or only **content sent for free**.

<figure><img src="/files/LzwHYPmJSqPd92Q1xWjJ" alt=""><figcaption><p><em>OnlyFans PPV History</em></p></figcaption></figure>

## Media Organization

The option to edit descriptions and tags is available only for media files located in custom folders.

<figure><img src="/files/oMVL2NUOegX9y5g7IuJE" alt=""><figcaption><p><em>OnlyFans Vault Organizer</em></p></figcaption></figure>

**Tags:** Assign keywords to each media file for efficient searching.

**Descriptions:** Add a brief overview or context to each media file.

**Recommended Price:** Assign a suggested price to guide members during sales.

**View Attached Scripts:** the feature displays a list of scripts where the media is already included, providing clarity on its usage across various campaigns or messages.

<figure><img src="/files/nFifhZZutES27qN9tFQ8" alt=""><figcaption><p><em>OnlyFans Tag Video Media</em></p></figcaption></figure>

### Searching and Sorting Media

With tags in place, searching and sorting media becomes faster and more efficient.&#x20;

* Use **specific tags** to **filter** your media library quickly.
* **Avoid** **scrolling through your entire** **collection** by locating relevant content instantly.

<figure><img src="/files/dm7boyvbEuxfaeRNwooe" alt=""><figcaption><p><em>Searching OnlyFans Media in Vault by keywords</em></p></figcaption></figure>

## Download Media&#x20;

If necessary, previously uploaded and stored media files can be downloaded. This option is only available if the team member has the appropriate permission.

<br>


# Inboxes - Advanced Group Chat Splitting

When multiple team members manage chats on the same account, it can be difficult to separate and track conversations efficiently. The Inboxes feature allows you to organize fans into color-coded groups. This improves coordination, visual clarity, and workload distribution across the team.

### Enhanced System Highlights

* Up to 6 distinct groups&#x20;
* Automatic color distribution using a mathematical algorithm
* Manual fan reassignment between inboxes )
* Ability to display one or multiple inboxes simultaneously&#x20;
* Support for custom colors and names
* Designed for high-volume team workflows

<figure><img src="/files/ePJYrjaJs4NlR4RjnAp6" alt=""><figcaption></figcaption></figure>

## How Automatic Distribution Works

When enabled, the system assigns fans to inbox groups automatically using a mathematical formula based on Fan ID:

#### Logic Overview&#x20;

1. Take the fan ID and divide it by the total number of enabled colors (up to 6)
2. If the result is a whole number → assign the first color (index 0)
3. If the result has a decimal → calculate the remainder to determine the color index

#### Logic Explanation

fan\_id ÷ 6 = result

If the result is a whole number:

→ Color index = 0 (first color)

If the result has a decimal:

→ Find the integer part of the result

→ Multiply by 6

→ Subtract it from the original fan\_id

→ This gives you the color index (1-5)

#### Example Calculation

Fan ID: 300926977

1. 300926977 ÷ 6 = 50154496.1666...
2. Since this has a decimal, we calculate the remainder:

Integer part: 50154496

50154496 × 6 = 300926976

300926977 - 300926976 = 1

1. Color index 1 = the second color is used

## Manual Fan Assignment to Inboxes

You are not limited to automatic fan distribution across groups. You can manually add any fan to a specific inbox of your choice.

<figure><img src="/files/pKJyyKHblVnXfKGWp4Ni" alt=""><figcaption></figcaption></figure>

To manually assign a fan to an inbox:

1. Open the Fan Overview widget
2. Click on the Inbox field for the desired fan
3. The fan will be added to the selected inbox

This gives you full control over fan organization, allowing you to group fans based on your team's workflow, priority levels, or any other custom criteria.

## Setting Up Inboxes

#### Enabling the Feature

1. Go to Account Tab → Account Settings.
2. Scroll to the Inboxes section.
3. Select the number of inbox groups (up to 6).
4. Assign names and adjust colors if needed.
5. Toggle the feature ON or click Update Groups if already enabled.

Once activated, the automatic distribution algorithm applies immediately.

## Hiding and Showing Inboxes

You can now hide or show specific inboxes on your account. This is particularly useful when you need to focus on a specific group during your work session.

<figure><img src="/files/LwDa39Zs7wRBBjHw4ed0" alt=""><figcaption></figcaption></figure>

To manage inbox visibility:

1. Open the Settings widget on the right side of the page
2. Select which inboxes you want to display on the page
3. Hidden inboxes will not appear in your current view

### Permissions

To use the manual fan assignment and inbox management features, the following permissions are required:

* **Change Fan Inbox -** required for manually adding fans to inboxes
* **Account Settings** - required to activate, create, and edit inboxes

Ensure permissions are assigned correctly based on team roles.

### Benefits for Team Coordination

* **Even distribution —** Mathematical algorithm balances the workload.
* **Flexible organization** — Combine automatic and manual assignment.
* **Focus mode** — Hide irrelevant inboxes to reduce distraction.
* **Scalable** — Suitable for high-volume accounts and large teams.


# Follow-Up Message

The Follow-Up Message feature allows you to schedule smart, delayed messages, optimizing communication with fans while keeping their engagement high.

This tool helps streamline personal conversations by enabling flexible scheduling and cancelation conditions, ensuring natural and engaging interactions.

{% @arcade/embed flowId="iDo9p0E7pBTWYAT6Mrbs" url="<https://app.arcade.software/flows/iDo9p0E7pBTWYAT6Mrbs/edit>" %}

## Key Features

Custom Timer: Schedule messages to be sent up to 120 minutes later.

Cancelation Settings: Automatically cancel message delivery if a fan sends a message before the timer expires, keeping conversations natural and responsive.

Versatile Messaging: Schedule text messages, media files, and pay-per-view (PPV) content.

## Key Advantages of the Follow-Up Message Feature in OnlyMonster

Automatic Cancellation Option: If a message is received or sent in the chat before the scheduled message is sent, it will be automatically canceled. This helps maintain a natural flow of conversation and prevents redundancy.

Ease of Use: Scheduled messages are displayed directly within the chat with the fan, rather than in a separate window, ensuring a seamless and user-friendly experience.

## Creating Follow-Up Messages

1\. **Compose Your Message**: Type your message in the message field and attach media files and set the price, if needed.

2\. **Access the Follow-Up Menu**: Open the Follow-Up settings.

3\. **Set a Timer**: Choose a preset time or set a custom delay (up to 120 minutes).

4\. **Define Cancelation Options**:

* Cancel if the fan sends a message before the timer expires.
* Cancel if you send another message before the scheduled one.
* To ensure the message is sent regardless of fan or your activity, uncheck the cancelation settings.

5\. **Confirm Scheduling**: After setting the timer and cancelation options, the message enters pending status and will be sent automatically unless the cancelation conditions are triggered.

<figure><img src="/files/3OVM8aX5p72yCoimoUpP" alt=""><figcaption></figcaption></figure>

## Managing Follow-Up Messages

You can check and manage scheduled messages by navigating to the “You have № Follow-Up message(s)” section. From there, you can:

1\. **Monitor Delivery Time**: Check how much time remains before the message is sent.

2\. **Delete Messages**: Cancel delivery by deleting the scheduled message.

3\. **Send Immediately**: Manually send the message right away.

{% hint style="info" %}
This feature remains active only during the chatter’s session that planned the message. If the session is terminated (e.g., by closing the browser), the feature will stop, and the planned messages will not be sent.
{% endhint %}

The Follow-Up Message feature provides flexibility and control, helping you maintain engaging and thoughtful interactions with fans while optimizing your workflow.

\ <br>


# Advanced Fan Information

The Advanced Fan Information feature offers a detailed view of each fan when you open a chat, helping you adapt your approach and improve engagement.

## **Fan’s Overview**

The **Fan’s Overview** widget allows you to view detailed information about the fan.  <br>

<figure><img src="/files/9NscYGdvrlGoDw9v4Xfg" alt="" width="435"><figcaption></figcaption></figure>

## General&#x20;

In the **General** block you can view the following information:

### **Name + username**

Displays fan’s nickname and username in OF.

### **Country**

Click to select the fan’s country. The system will display its current time to help your chatters communicate more effectively with fans.

### **DOB**

Click to enter the fan’s date of birth. The system will display the fan’s current age next to that field. Keep track of fans' birthdays to personalize your messages and strengthen the connection.

### **Fan since**

See how long the fan has been subscribed to your content.

### **Subscribed**

Displays whether the fan is currently subscribed.

### **Rebill**

Displays the fan’s subscription rebilling status.

### **Last Online**

Check the last time when the fan was online. If a fan hides their online status, it will be displayed as “Hidden”.

### **Last Response**

Identify inactive fans by noting the day of their last response.

### **Last Read**

View when fans last read your messages, filtering out unresponsive fans or using hook phrases to re-engage them.

### **Lists**

Displays the number of lists, to which the fan is related. Click to open the Collections → User Lists section in OF.

## **Buying Power section**

The **Buying Power** block allows you to view the fan's buying behavior. It consists of the following fields:

### **Buying Power**

This feature rates a fan's purchasing potential on a scale of 0 to 5. It helps operators assess the likelihood of future purchases and optimize interactions with fans.

### **Fans Spent Switch**&#x20;

With this feature, you can view fan spending data either by individual account or for your entire organization, providing a clear overview of their purchase history. The toggle enables you to effortlessly switch between Account and Organization data, allowing you to monitor the following:

### **Spent**

View the total amount a fan has spent on your content, helping you understand their spending habits;

### **Avg PPV**

Displays the fan’s average PPV amount spent;

### **Avg Tip**

Displays the fan’s average tip amount;

### **Purchased**

Observe the fan's most recent content purchase, helping you tailor your sales strategy.

### **Chargeback Alert**

This feature alerts you when a fan requests a chargeback, displaying the percentage of funds they’ve returned relative to their total spending. Powered by Big Data, the alert provides real-time insights to minimize risks and optimize your operations.

### **View PPV Timeline**

Click to open a pop-up window with the total PPV history of the fan.

## **Traffic section**&#x20;

### **Traffic Source**

Select the web source where the fan came from.

### **Traffic Link**

Automatically displays a tracking link if a fan has followed it.

## **Preferences**

Select the fan’s preferences from the drop-down list.

## Widget Layout

You can **drag and drop** the **Fan’s Overview** window, positioning it wherever you find it most convenient on the screen. Additionally, you can easily **minimize or maximize the window** as needed, allowing you to manage your workspace while interacting with fans efficiently.

<figure><img src="/files/kHIK0LOXEXBzMzIxPIcl" alt="" width="435"><figcaption></figcaption></figure>

## Notes&#x20;

Team members can also **add specific notes about the fan**, which can be used for more personalized and effective communication, further enhancing fan engagement and sales.

<figure><img src="/files/hBx12yTDva3qtd8AArxE" alt="" width="284"><figcaption></figcaption></figure>

Our team is continuously working on enhancing data collection and fan filtering capabilities, allowing chatters to make more informed decisions and boost sales. These improvements will provide valuable insights for your marketing team, helping to optimize your promotional strategies and effectively target fans. Stay tuned for future updates as we strive to bring you even more powerful tools to elevate your fan engagement and revenue growth.


# Fan Labels & Tags

The Fan Labels & Tags feature is designed to make browsing through a long list of chats more convenient and efficient.

With OnlyMonster browser, **fan avatars are replaced with Labels**, allowing you to quickly identify which fans require immediate attention. We classify labels as follows:

<figure><img src="https://downloads.intercomcdn.com/i/o/ksh6br93/1240384295/b8a12382e046812765e34fd671a5/fanlabels1.png?expires=1732428000&#x26;signature=ca6c646eedfdb2db8b4d9cf9adfe4793e603e0ad8d8cdc687668f8c4ebc9ed6d&#x26;req=dSIjFsp2mYNWXPMW3nq%2BgWglARJ7HVYS2eo9CSp%2BrJYuN8IN8v2W9s2cVTo0%0AGfOMFX%2Bgys1dfhvnbUYpaViaVBs%3D%0A" alt=""><figcaption><p><em>Fan Labels</em></p></figcaption></figure>

Put a mouse pointer over the fan’s label to view the hint about its PPV activity.

<figure><img src="/files/yAiyyIEquL0ytnNC4eHX" alt=""><figcaption><p><em>PPV Activity Label</em></p></figcaption></figure>

Additionally, we mark fans based on their subscription status:

* **New:** Subscribed less than 7 days ago.
* **Rebill On:** The rebilling is turned on.
* **Rebill Off:** The rebilling is turned off.
* **Expired:** The subscription is expired.

<figure><img src="/files/HXHdDwIIUDRNOezD5zMx" alt="" width="371"><figcaption><p><em>Fan Subscription Status</em></p></figcaption></figure>

For even greater customization, you can use **custom Labels** by assigning a unique emoji to specific lists. This feature can be found next to the button for creating new [list automation](/members-features/legacy-lists-automation).

Moreover, under each avatar, you'll see **the total amount of money fans have spent**, providing valuable insights into their engagement and spending habits.

{% hint style="info" %}
**Note: The system will highlight the amount with the corresponding color depending on the fans’ spending.**
{% endhint %}

<figure><img src="https://downloads.intercomcdn.com/i/o/ksh6br93/1240400336/832b937518d1da04dc8bf2f70ee5/fanlabels4.png?expires=1732428000&#x26;signature=7562b485e42161ab6854f767f398706dbbd51daea5fb562c4ad307b40c5497c2&#x26;req=dSIjFs1%2BnYJcX%2FMW3nq%2Bgdjim1RLJFXvMREN6NwEwETAFI9Av1ItXxyG%2BhAU%0AsXAIxDoThErPBgh7Srd0qmrRrwA%3D%0A" alt=""><figcaption><p><em>Fans` Spents</em></p></figcaption></figure>


# Legacy Lists Automation

This powerful tool simplifies the process of organizing your fans, including expired ones, saving you time and effort.

No more boring manual fan sorting! Easily create **filters based on various criteria such as spending amount**, fan's rebilling settings, subscription duration, and more. Stay tuned for even more filters to be added soon.

<figure><img src="/files/1y1CXVvYnVPasDmeLbOs" alt=""><figcaption><p><em>New Fan List Automation</em></p></figcaption></figure>

At the moment, you can quickly refresh the list by clicking **the** **refresh button**.

<figure><img src="/files/qNzgvX2TR8CGygWJETS2" alt="" width="328"><figcaption><p><em>List Refreshing</em></p></figcaption></figure>

{% hint style="info" %}
**Please be aware that deleting a list from the widget will also remove it from your OF lists, ensuring seamless integration between platforms. Additionally, all lists are synchronized between team members.**
{% endhint %}

Maximize the use of **List Labels** by assigning each list a unique emoji. This helps you rapidly identify fans from a specific list in your chat inbox, streamlining your fan management process. Simply add a new label and close the window.

<figure><img src="/files/AYcpaA5q20bfC1Fsztt7" alt=""><figcaption><p><em>List Labels</em></p></figcaption></figure>

{% hint style="info" %}
**Take full advantage of these lists when sending Mass Messages to drive sales and achieve superior results. Harness the power of targeted messaging to engage your fans and grow your earnings.**
{% endhint %}


# Custom Emoji Bar

Using emojis can enhance your conversations and improve connections with your audience, potentially increasing fan satisfaction, loyalty, and revenue.

## Personalize the Emoji Bar <a href="#h_5d036ac88e" id="h_5d036ac88e"></a>

You can easily customize your Emoji Bar via the **Edit** (1) and **Add Emoji** (2) buttons. This allows you to:

* **Add your most frequently used and favorite emojis** for quick access.
* **Streamline your messaging process** by organizing emojis that suit your communication style.

Customizing the emoji bar ensures that your preferred emojis are always at your fingertips, saving you time and helping you maintain a consistent tone in your messages.

### Customize emoji  <a href="#h_5bd2bcb542" id="h_5bd2bcb542"></a>

If you manage a team of members, you can **create a unified emoji bar for each account**. This will keep fan interaction consistent among different members and emphasize the account appearance and personality.

You can create an emoji bar the following way:

1. Go to the **Accounts** section.
2. Select **Account Settings** by clicking the **Open Settings** button.
3. Scroll down to the **Emoji Customization** block.
4. Select up to **15 emojis** that you want your members to use.
5. Click **Update** to apply the changes.

<figure><img src="/files/K9UYtId9gf0NUj9wgilh" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/YrSDZ8vLAPG4BHKl9smt" alt=""><figcaption></figcaption></figure>

Once applied, all team members will use the same set of emojis for that account, ensuring brand consistency across conversations.

{% hint style="info" %}
When you customize an emoji bar for an account, your members will no longer be able to modify their own emoji bar. However, they will still have access to the full list of available emojis from the general emoji set.
{% endhint %}


# Enabling Notifications on OnlyMonster

Enabling notifications lets you see important events like subscriptions, purchases, tips, and messages, even when the OnlyMonster app is minimized.

### How to enable notifications in WindowsOS

1. Open the **OnlyMonster** → right-click on the OnlyMonster logo → **Notifications**, and choose which notifications you want to receive:<br>

<figure><img src="/files/wsPVy3McNUVilrTRpQN9" alt=""><figcaption></figcaption></figure>

If needed, use the "**Disable All**" button to turn off message notifications for all profiles at once.

1. Press the Windows key (⊞) or select it from the Taskbar, then go to **Settings**:

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcbTKrFKcjRRQ-Jfnmg6VNWuDq6r81onidusYsEgXGNWST-vM7Iv48NIFuRGv0Ullg4F_FLIqzH2lXj9dDvtC72oZ9c0ER-YFX2xjbz7-lNez9t-oRzlL8T2uc9I8fbsfFwJsLJDXAvSvUONJPQ7t2WQeE?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

3. Navigate to **System** → **Notifications**, ensure that Notifications are turned on and "**Do not disturb**" mode is not activated.

<figure><img src="/files/RZ3Hw1DRiMrWB07DDokc" alt=""><figcaption></figcaption></figure>

\
\
Scroll down to “**Notifications from apps and other senders**”, find **OnlyMonster**, and turn on notifications for it:<br>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc8VqulM1RiPF2ZAxmqj5c2zzRaz4f7hl025Hl91EaAgqG4qSfYzxLp-L6PtZ6QYdeWsy35GTcUjuI7kD5MtkLyO20g3LaEDd1CTCo3VWCCzUK6ol_UFmH6s_Y4iIfA5JTMA_x4zJDZB_fmF4Jd1raxX1aZ?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

### How to enable notifications in MacOS

1. Open OnlyMonsterBrowser → navigate to menu bar → Notifications → choose which notifications you want to receive.

2. Ensure that **Focus** or **Sleep** mode is not activated.\ <br>

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfoScefcuQXbplLGj3ftczN6714nZseirwz9TpI9RMdpy5bceNa3EIO2cXtszcLqxzRwLnz09V_KQN3G0vrhPB8k61m-61vce1igH0FsZpEqOL56Hj6EcX3oyRby0g5c3kTpM60cgbAkf3W2TCG_kue_Tk?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

3. Go to your **System Settings** → **Notification Center**.

4. Make sure general notifications are enabled:<br>

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdoeA8EU1rPy_STTSQVXTPcCAN5A3UaVZQ-AJYiNFamSmgV165WCMblqZ8LvxwvUdij_6F629k-EcM5WcvDif21NHcCJWVxsMPjavjCqDBDWPjvyVKew806krCFIXjDX8QIK2fRitlEWODcnjeJ0Om1okI?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

5. Scroll down and find **OnlyMonsterBrowser** → сlick on it, then toggle the switch to enable notifications:<br>

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfFCy4pacJ4AS_OTTgDrNSIMbf4jcE1YufewuSyawr78I7Sm8mLAEi81sjYn89p91XOghhaz3aRl7eFwXX4We7q_5kLgxGAv6uvov7MtTG52HkWOO7ienNjhnb9miKBv_bkypw2gf1inwuO1rvyFuVw4LIb?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

   Choose your preferred notification style:

   * Banners disappear automatically.&#x20;
   * Alerts, stay until you dismiss them.

### What information notifications show

When a notification appears, you’ll see additional information. Here’s what you can expect from different types of notifications:

* **Subscriptions**: The name of the new subscriber
* **Messages**: The text and the sender's name
* **Purchases and Tips**: The amount and the name of the fan.\ <br>

  <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeD-kH-GCDQllp9HFKua0NSMtsxLUcgfrcebAVNHQXhi1XSKLIGTqdOpJ2Ph8huLcsJXTZ0899tXcWc3j2hQli5S8xaFi7WOwl-R3v8Xmb0bFSuWWtt35bbi8x3EV5OHPSjcPIW4gpnNufp5dm4LqQ8jb8?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

You can close the notification by clicking the “**✕**”. For more options, click the **Options button (⋯)**, where you can either turn off all notifications or go directly to their settings:\ <br>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXccaxEuP1NBIu_OXo33Fz9G9sCt8iFPehX07qblNuFtvRpfhBzvO4nyGsqxmpQ1H0dmx0sAyBuKGH7GC8fByKl6wIWQYsqkL0pMvHp4uuSyQFl87n3DNW1R8oJ3aFSTLi0WYWEe_lsjc6Rvb-qLgSP6k0h5?key=xwcFBaYwaM6CgQWJyB4HyQ" alt=""><figcaption></figcaption></figure>

Please Note: The notifications will not appear if the fan’s tab is open. To receive notifications, you need to switch to a different tab.

\ <br>


# Real-Time Alerts

The Real-Time Alerts feature allows you to receive real-time alerts when your fans come online. This helps you engage with them quickly, providing timely and personalized interactions.

By enabling these notifications, you can prioritize your time and focus on the fans who are active, ensuring that you make the most of your opportunities for communication and connection.

<div data-full-width="false"><figure><img src="https://downloads.intercomcdn.com/i/o/ksh6br93/1240370105/e74e78e6f292295a7604162a0eb0/realtimealerts1.png?expires=1732428000&#x26;signature=7006cf83bcd58d313b4de50c5625df359d46c7a63f5ccabb97462572aff95f4d&#x26;req=dSIjFsp5nYBfXPMW3nq%2BgUmEfAbl6tUKzwmDT1Dm7kgDQOd7P9JdTToVRJ7k%0Aiq63%2BZwFs8guMgkucU11h4HK194%3D%0A" alt=""><figcaption><p><em>Online Fan Alert</em></p></figcaption></figure></div>

Currently, we provide alerts for every fan coming online, but you can easily disable this feature.

Additionally, you can enable **notifications for specific fans** of your choosing for a more personalized experience.

<figure><img src="/files/IjI5dRiPk1dXcWx00HBo" alt="" width="563"><figcaption><p><em>Real-Time Alerts Enabling/Muting</em></p></figcaption></figure>

{% hint style="info" %}
**This feature is an essential tool for members, helping them stay on top of their interactions and maximize their efficiency during shifts.**
{% endhint %}


# Speed Chatting Mode

**Speed Chatting Mode** is a set of performance-focused features designed to make chatting faster and more efficient. These tools reduce friction during high-volume sessions and help chatters maintain workflow continuity.

### Where to Enable

All Speed Chatting features are located in the **OnlyMonster Widget** on the **Account** page:

1. Navigate to the right corner of the account.
2. Open the Settings tab (gear icon).
3. Go to the Chats section.

<figure><img src="/files/HDjp8mOeJr3w1ygfRSMc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/h9QgstiWxPyc3Fq7oSj8" alt="" width="240"><figcaption></figcaption></figure>

### Message Speed Mode

**Toggle:** *Enable Message Speed Mode*

When enabled, messages appear in the chat immediately after pressing **Send**, without waiting for server confirmation. This significantly speeds up the messaging workflow and makes chatting feel more responsive, especially during high-volume sessions.

{% hint style="info" %}
**Note**: The message is still sent to the server in the background. If sending fails, the message will be marked with an error indicator. Hover over it to see the error details.
{% endhint %}

#### Common Reasons for Sending Failure:

* **Message Guard restriction** — the message was blocked by organization Message Guard rules.
* **OnlyFans restriction** — the platform rejected the message (for example, sending too quickly or flagged content).
* **Other** — network issues or temporary server errors.

<figure><img src="/files/iOlflDxUhvqof0i8PIw7" alt="" width="239"><figcaption></figcaption></figure>

### Chat Tabs

**Toggle:** *Chatting Mode*

Allows chatters to open and switch between multiple chats within a single window, without reloading or losing context.

How it works:

* Each chat opens as a separate tab within the same interface.
* Tabs switch near-instantly using cached data
* Multiple conversations can remain open simultaneously

This reduces navigation time and helps chatters manage several conversations efficiently, especially during busy shifts.&#x20;

<figure><img src="/files/vxexqiHdJxhCbK2jg9pX" alt=""><figcaption></figcaption></figure>

### Message Preview Tooltip

**Toggle:** *Message Preview Tooltip*

Displays a preview of a fan's message when hovering over their chat in the inbox, without opening to open the conversation.

This helps chatters:

* Quickly review incoming messages
* Prioritize responses
* Reduce unnecessary chat switching.

<figure><img src="/files/Ln6htFv8lNHn8uHDY51o" alt=""><figcaption></figcaption></figure>


# Quick Reply

The Quick Reply feature lets you instantly greet fans from the Notifications tab, helping you make a great first impression while saving longer chats for later.

## How Quick Reply Works

{% @arcade/embed flowId="WTJ3j5R99KYIEvEVJPYc" url="<https://app.arcade.software/flows/WTJ3j5R99KYIEvEVJPYc/view>" %}

1. Go to the “**Notifications**” Section\
   You'll see a Quick Reply option next to the notification.
2. Click the **Quick Reply Button**\
   A message window will appear, allowing you to type a quick greeting.
3. Write Your Message and **Send**\
   Once sent, the Quick Reply window will disappear from your notifications, and the fan will receive your message.

<figure><img src="/files/MRHfl2UU5leDQ6GnI3Nt" alt=""><figcaption></figcaption></figure>

## After Sending a Quick Reply

* One-time use: Once a Quick Reply is sent, the button disappears for everyone on the account, ensuring fans don’t receive multiple quick replies.
* Continue the conversation anytime: A chat icon next to the Quick Reply button lets you open a full chat with the fan instantly.<br>

By using Quick Reply, you can engage fans quickly and save time, keeping interactions smooth and efficient while leaving space for deeper conversations later.

\ <br>


# AI Gateway

AI Gateway is where your agency connects its own AI provider and saves reusable model setups, called presets. Custom translators run on these presets, which means translations are produced by your own model instead of the built-in OnlyMonster engine.

*AI Gateway is currently in Beta.*

### How It Works

There are four steps between an empty setup and a working custom translation:

1. **AI Tools → AI Gateway** — add an OpenRouter API key.
2. **AI Tools → AI Gateway** — create a preset: select a model and set its parameters.
3. **AI Tools → Translate → Translators** — create a custom translator and select the preset.
4. **AI Tools → Translate → Accounts** — connect the translator to your accounts.

Steps 1 and 2 are covered in this article. For steps 3 and 4, see [Custom Translators](https://docs.onlymonster.ai/ai-magic-assistant/custom-translators) and [Connecting Translators to Accounts](https://docs.onlymonster.ai/ai-magic-assistant/connecting-translators-to-accounts).

### Where to Find It

Open **AI Tools → AI Gateway** — the same sidebar section as **Translate**.

The module contains two lists: **API Keys** and **All Presets**.

### Before You Start

|                        |                                                      |
| ---------------------- | ---------------------------------------------------- |
| Provider               | OpenRouter only                                      |
| Configuration level    | Organization: presets are shared across all accounts |
| API key limit          | Up to 5 keys per organization                        |
| Preset limit           | Unlimited                                            |
| Where presets are used | Custom translators in AI Translate                   |

### Step 1. Add an API Key

1. Click **New API Key**.
2. Follow the **OpenRouter** link and create a key on the provider's side.
3. Paste the key into the **Paste Your API key** field. OpenRouter keys start with `sk-or-`.
4. Enter a name in the **Enter Key Name** field — this is how you will recognize the key in lists.
5. Click **Add**.

The key is validated with the provider before it is saved. An invalid key is not saved, and an error message is displayed.

{% hint style="info" %}
The full key is visible only while you are entering it. After saving, it is displayed in masked form (`sk-or-v1-e4f*******a427`) and cannot be recovered — neither in the interface nor through support. To replace a key, delete the old one and add a new one.&#x20;
{% endhint %}

### Step 2. Create a Preset

A preset combines a model, an API key and a set of parameters. At least one valid API key is required.

1. Click **New Preset**.
2. **Preset Name** — the name of the preset. It is displayed when you create a translator.
3. **API Key** — select a saved key or add a new one with **+ New API Key**.
4. **Model** — select a model.
5. Adjust the values in **Model Settings** if needed.
6. Click **Create Preset**.

The **Create Preset** button stays inactive until all required fields are filled in.

#### Choosing a Model

The model list is loaded directly from OpenRouter and has two tabs:

* **Featured** — a short curated list
* **All** — the full list with search

Each model displays its input and output token price, the provider name and the context size, when the provider returns this data.

{% hint style="info" %}
The model list is always loaded online. If OpenRouter is unavailable, an error and a retry button are displayed instead of the list.&#x20;
{% endhint %}

#### Model Settings

Model settings control how the model produces its response. Basic parameters are shown immediately; the rest are available under **Show Advanced**. Fields are pre-filled with OnlyMonster defaults. Clear a field to fall back to the provider's own default.

| Parameter   | What it controls                                                                                                                                                                                                                   | OM Default | Range                                                  |
| ----------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------- | ------------------------------------------------------ |
| Temperature | How predictable the output is. A lower value keeps translations closer to the original; a higher value makes them freer and more varied                                                                                            | 0.7        | 0.0 – 2.0                                              |
| Max Tokens  | The maximum length of the model's response. A value that is too low will cut off long messages                                                                                                                                     | 800        | 1 and above (maximum = model context minus the prompt) |
| Top P       | How wide a range of words the model considers at each step: 1.0 means all options, lower values keep only the most likely ones. It affects variety the same way Temperature does, so it is usually best to change only one of them | 0.7        | 0.0 – 1.0                                              |

Advanced parameters (**Show Advanced**):

| Parameter          | What it controls                                                                                                        | Default | Range                |
| ------------------ | ----------------------------------------------------------------------------------------------------------------------- | ------- | -------------------- |
| Frequency Penalty  | Penalizes repeated words: the more often a word has already appeared, the less likely the model is to use it again      | 0       | -2.0 – 2.0           |
| Presence Penalty   | Penalizes words that have already been mentioned, regardless of how often. Pushes the model towards new wording         | 0       | -2.0 – 2.0           |
| Top K              | Limits the choice to a fixed number of the most likely words at each step. `0` means no limit                           | 40      | integer, 0 and above |
| Min P              | Filters out words that are far less likely than the most likely option. `0.0` means no limit                            | 0.05    | 0.0 – 1.0            |
| Repetition Penalty | A general penalty for repetition across the whole text. Values above 1.0 strengthen the penalty, values below weaken it | 1.05    | 0.0 – 2.0            |
| Stop Sequences     | Strings that make the model stop generating                                                                             | empty   | list of strings      |

{% hint style="info" %}
For translation, adjusting **Temperature** and **Max Tokens** is usually enough. Change the other parameters only if you know how the model responds to them, and check the result with **Test Translator** in the translator itself.&#x20;
{% endhint %}

Reasoning is not available: it is always off. A notice at the bottom of **Model Settings** confirms this — *Reasoning off by default for supported models*.

### Editing and Deleting

**Editing a preset.** After you save, all new requests use the updated settings. Requests that are already running finish with the previous ones.

**Deleting a key or a preset.** Both actions require confirmation.

**If you delete an API key,** the presets that use it are not deleted. They switch to the **invalid key** status and stop working. To restore them, open the preset, select another valid key, and save. Translators running on such a preset stop translating until the preset is fixed.

### Permissions

| Permission      | What it allows                  |
| --------------- | ------------------------------- |
| View AI Gateway | Opens the module and both lists |
| Edit API Keys   | Add and delete API keys         |
| Edit Presets    | Create, edit and delete presets |

**Edit API Keys** and **Edit Presets** only work together with **View AI Gateway**, and they are independent of each other — a member can be granted just one of them. Without an edit permission, the lists are visible but all actions stay inactive.

{% hint style="info" %}
If a team member reports that buttons are inactive or that they cannot create anything, check their role permissions first.
{% endhint %}


# Custom Translators

The **AI Tools → Translate → Translators** tab holds every translator in your organization. Here you can review the built-in OnlyMonster translators and create your own, running on your agency's model.

### Translator Types

| Type       | Badge             | What it is                                                                                                                   | What you can configure                        |
| ---------- | ----------------- | ---------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------- |
| **System** | blue **System**   | Built-in OnlyMonster translators: Incoming Default, Outgoing Default and Outgoing Native. They run on the OnlyMonster engine | Languages, model and prompt cannot be changed |
| **Custom** | yellow **Custom** | Translators created by your agency. They run on a preset from AI Gateway                                                     | Language, preset, prompt and post-processing  |

### What the Translator Card Shows

* The translator name
* Languages: the supported languages for System translators, or a pair such as **Auto-detect → German** for custom ones
* A description (**Fast and accurate translation**) for System translators, or the preset and model (**openai/gpt-4o-mini**) for custom ones
* The type: **System** or **Custom**
* The direction: **Incoming** or **Outgoing**
* The **Connected** status, if the translator is enabled on at least one account

Use the **Type** and **Direction** filters, the **Hide Connected** toggle, and the search field to navigate the list.

### Creating a Custom Translator

{% hint style="info" %}
Create a preset in AI Gateway before you start — a translator cannot be saved without one.&#x20;
{% endhint %}

#### Step 1. Choose the Direction

Click **New Translator** and select which messages the translator will handle:

* **Incoming Messages** — messages you receive from fans
* **Outgoing Messages** — messages you send

The selected direction is displayed in the page header next to the **Custom** badge.

#### Step 2. Translator Basics

This section sets the name, the language and the preset.

| Field                 | What to enter                                                                 |
| --------------------- | ----------------------------------------------------------------------------- |
| **Translator Name**   | The name of the translator — this is how you will find it in lists            |
| **Translate to**      | The language messages are translated into                                     |
| **AI Gateway Preset** | The preset from AI Gateway that defines the model, the key and the parameters |

{% hint style="info" %}
The source language is detected automatically, so there is no need to select it. This is why a custom translator appears in the list as **Auto-detect → target language**.&#x20;
{% endhint %}

#### Step 3. Prompt

The **Prompt** section holds the instructions the model follows when it translates.

**System Prompt** — the main instruction applied to every translation. Use it to describe the tone, the style and any rules the model should follow.

**User Message** — the request sent to the model together with the message itself. This is where the text being translated is inserted.

Both fields are required and empty by default: you need to fill them in yourself. The grey text in a field is an example of the wording, not a saved value.

**Variables**

Variables are placeholders that are automatically replaced with real data at the moment of translation. The available variables are shown as chips under each field; an asterisk marks a variable that is required in that field.

| Variable        | What it inserts                                        | Where it is available                  |
| --------------- | ------------------------------------------------------ | -------------------------------------- |
| `{sourceText}`  | The message being translated                           | User Message — required                |
| `{targetLang}`  | The language the message is translated into            | System Prompt; User Message — required |
| `{sourceLang}`  | The original language                                  | System Prompt, User Message            |
| `{chatHistory}` | Recent messages from the conversation, used as context | System Prompt, User Message            |

An example of a completed **User Message**:

```
Translate the following message from {sourceLang} to {targetLang}:
{sourceText}
```

#### Step 4. Post-Processing

Post-processing is applied to the finished translation, after the model has responded. Both options are off by default.

| Option                    | What it does                                                        |
| ------------------------- | ------------------------------------------------------------------- |
| **No Dots Before Emojis** | Removes the period before an emoji: `Sure. 😊` → `Sure 😊`          |
| **No Dashes**             | Removes dashes from the text: `well — I love it` → `well I love it` |

#### Step 5. Test and Save

**Test Translator** is available on every translator screen. It shows the translation result directly in the control panel, without sending anything to fans. Save your settings before you run a test, then check the output and click **Create**.

The blue dots next to **Translator Basics** and **Prompt** in the left menu mean that the section still has empty required fields.

Once created, the translator appears in the **Translators** list, but it only starts translating after you connect it to accounts.

{% hint style="info" %}
Outgoing translators have two additional sections in the left menu — **Glossary** and **Customization**. You can fill them in while creating the translator or come back to them later.
{% endhint %}

### Translator Actions

Click the **···** icon on a translator card to open the actions menu.

| Action                 | What it does                                                                                                |
| ---------------------- | ----------------------------------------------------------------------------------------------------------- |
| **Edit**               | Opens the translator settings                                                                               |
| **Connect to Account** | Connects the translator to accounts                                                                         |
| **Duplicate**          | Creates a copy of the translator — useful for building a variant with a different target language or prompt |
| **Delete**             | Deletes the translator                                                                                      |

#### Connect to Account

This is the fastest way to enable a translator on several accounts at once. A translator can be connected to:

* all accounts in the organization,
* selected accounts,
* an account group — if you use groups, the translator is connected to the entire group.

{% hint style="info" %}
The same result can be achieved from the account side: the **Accounts** tab opens the translation setup for a specific account. See Connecting Translators to Accounts.&#x20;
{% endhint %}

### Editing a Translator

Open a translator from the **Translators** list, or select **Edit** in the **···** menu. Apply your changes with **Save Changes**.

The available sections depend on the direction and the type of the translator:

| Section               | Incoming    | Outgoing          |
| --------------------- | ----------- | ----------------- |
| **Translator Basics** | Custom only | Custom only       |
| **Prompt**            | Custom only | Custom only       |
| **Glossary**          | —           | System and Custom |
| **Customization**     | —           | System and Custom |

For System translators, the languages, the model and the prompt cannot be changed.

{% hint style="info" %}
**Glossary** and **Customization** are available for outgoing translators only. Translators that handle incoming messages do not have these sections.&#x20;
{% endhint %}

* **Glossary** — rules for specific words and phrases
* **Customization** — writing style and typo settings

### Which Translator Is Used in Chat

If a custom translator is enabled on the account, it is used by default. Members can switch between the available translators directly in chat — both in the message input field and in the page translation widget.

### Permissions

| Permission        | What it allows                       |
| ----------------- | ------------------------------------ |
| View AI Translate | View translators and their settings. |
| Edit AI Translate | Create and edit translators.         |

Selecting a preset while creating a translator also requires access to AI Gateway — **View AI Gateway**.


# Connecting Translators to Accounts

The **AI Tools → Translate → Accounts** tab shows which translators are running on each account in your organization. This is also where you decide which languages and translators are available to members in the chats of a specific account.

### The Accounts Table

| Column                   | What it shows                                  |
| ------------------------ | ---------------------------------------------- |
| **Account**              | The account name and nickname                  |
| **Platform**             | The platform: OnlyFans, Fansly, Telegram       |
| **Translate From**       | The source languages available for translation |
| **Translate To**         | The languages messages can be translated into  |
| **Incoming Translators** | Translators handling incoming messages         |
| **Outgoing Translators** | Translators handling outgoing messages         |

Above the table, you will find the account counter, an account filter, and a search field.

By default, an account runs on System translators: **Incoming Default** for incoming messages, and **Outgoing Default** and **Outgoing Native** for outgoing ones.

### Changing the Translators of an Account

1. Hover over the account row and click the pencil icon on the right. The **Edit Translations** screen opens.
2. Select the direction in the left menu: **Incoming Messages** or **Outgoing Messages**. Each direction is configured separately.
3. Select the mode — **System Translators** or **Custom Translators**.
4. Click **Save Changes**.

The mode can be switched in both directions: to return to the built-in translators, click the **System Translators** card and save your changes.

{% hint style="info" %}
To connect one translator to several accounts at once, use the **···** menu → **Connect to Account** in the **Translators** list. See Custom Translators.&#x20;
{% endhint %}

#### System Translators Mode

The built-in OnlyMonster translators are used. There is no need to select language pairs — click the card and save your changes.

#### Custom Translators Mode

This mode gives you precise control: you set the languages yourself and choose which translators run on the account.

**Step 1. Translate From — source languages.** Select the languages messages will be translated from. Selected languages are displayed as chips and can be removed with the cross. The dropdown includes a search field and a **Deselect All** link that clears all selections at once.

**Step 2. Translate To — target languages.** Add languages with **+ Target Language**. Each language you add gets its own block. The **Remove** button next to a language deletes the entire block.

**Step 3. Translators.** Inside the block of a target language, you will find the translators available for that pair — enable the ones you need with the toggle. Under each translator name, its coverage is listed, for example *Bulgarian, Chinese, Croatian … Ukrainian → Portuguese*.

Source and target languages are configured separately for each direction: set up **Incoming Messages** first, then **Outgoing Messages**.

### Which Translator Is Used in Chat

If a custom translator is enabled on the account, it is used by default. *Switching between translators in chat — either in the message input field or in the page translation widget — is not available at the moment.*

To change the translator an account uses, open its translation settings as described above, select the translator and click **Save Changes**.

{% hint style="info" %}
Translators cannot be switched in bulk: the change is applied to one account at a time.
{% endhint %}

### Permissions

| Permission        | What it allows                                          |
| ----------------- | ------------------------------------------------------- |
| View AI Translate | View the accounts table and their translation settings. |
| Edit AI Translate | Change the translators and languages of an account.     |


# AI Translator Overview

Powerful OnlyMonster feature that enables seamless communication across language barriers. It supports more than 20 languages, helping members connect with fans in their native language instantly

**Note:** Translation is available on OnlyFans, Fansly and Telegram.

## Full Chat Translation

Full Chat Translation automatically translates all messages in a conversation, including both past messages and new incoming ones.

#### How to Use:&#x20;

1. Open any chat conversation.
2. Click on the **Translation widget** on the right-hand side.
3. Select the target language from the dropdown.
4. Toggle **"Show Original Text"** ON to display both original and translated messages side by side, or leave it OFF to show translations only.&#x20;
5. Click **"Enable Translation"**.

Once enabled, the full conversation will translate immediately. All new messages will continue to appear in your selected language.

#### Source Language Detection and Management

Manual source language selection is especially important for semantically similar languages. Accurate source language identification ensures natural and contextually appropriate translations.

The translation widget now includes enhanced source language management for improved translation accuracy:

**How It Works:**

* **Automatic Detection on First Use** — When you enable translation for the first time in any chat, the system automatically detects the chat's language and saves it locally for your account.
* **Default detection** — The detected language becomes your default source language for all future chats on the account, ensuring consistent translation settings across conversations.
* **Custom setup** — If a specific chat's translation isn't working correctly (for example, if the automatic detection was wrong), you can:

1. Open the Translation widget.
2. Manually select the correct source language from the "From" dropdown.
3. The system will save this language for all chats.

<figure><img src="/files/4aERIuTslNEgJNvZJtnw" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/yDKaBRbXSJIeyMQCY3QL" alt=""><figcaption></figcaption></figure>

## Translate Individual Messages

This feature lets you translate one message at a time, giving you full control over which content to translate.

#### How to Use:

1. Open any chat conversation.&#x20;
2. Click the **Translation widget** on the right.&#x20;
3. Select your target language from the dropdown.
4. Click **"Translate"** beneath any message you want to translate.&#x20;

This allows you to translate messages individually, giving you more control and enabling tailored communication for each chat message.

<figure><img src="/files/Yxr5HRfa1gnnDfhA4TPF" alt=""><figcaption></figcaption></figure>

## Outgoing Message Translation

Outgoing Message Translation helps members instantly translate their messages into other languages before sending, ensuring clear and natural communication with fans worldwide.

The widget offers two translation modes — **Default** and **Native** — and includes optional message enhancements to adjust the tone and formatting of your text before sending.

#### Translation Modes

There are two modes available:

* **Default Mode** —  Provides direct, grammatical translation. This mode works for a wide range of language pairs and ensures clear, literal meaning. Default mode delivers accurate, word-for-word translations that maintain the original structure and tone of your message. It is ideal for straightforward communication where precision and clarity are the priority.&#x20;
* **Native Mode** — This mode transforms your text into natural, conversational speech that sounds authentic and engaging. Instead of literal word-for-word translation, Native Mode creates messages that feel human, lively, and culturally appropriate. This mode prioritizes naturalness and emotional tone over strict grammatical accuracy, making your messages feel authentic and emotionally resonant.

#### Message Enhancements

The Translate Message widget includes additional options to adjust the tone and formatting of your message before sending:

**Lowercase** — Converts your message to lowercase. Mimics the casual, fast-paced style typical of messaging, making chats feel more personal and spontaneous.

**No Commas** — Removes all commas from your message. Creates a more conversational, uninterrupted flow — closer to how people naturally speak.

Both options appear as checkboxes inside the widget. Enable either or both before clicking Paste to apply them together with your translation.

#### How to Use

1. Open any chat conversation.&#x20;
2. Start by typing your message in the input field.
3. Click on the **Translation widget**.
4. Choose the **source language** (the language your message is written in) and the **target language** (the language you want it to be translated into).

**Important Note:** Selecting the correct source language is recommended. Auto-detection may occasionally misidentify semantically similar languages, which can affect translation accuracy.

5. Select your **preferred translation** (Default or Native, if available for your language pair) style.
6. Optionally, enable **Lowercase** or **No Commas** checkboxes to adjust the formatting of the translated message.
7. Click **Paste** to apply and insert the translated message into the input field

Once configured, your translation settings are preserved. Every time you use the Translation widget, your message will be automatically translated according to your saved preferences. These settings persist even after restarting OnlyMonster.

<figure><img src="/files/kburCXKUOJeuRMmuV9h2" alt=""><figcaption></figcaption></figure>

## Keyboard Shortcuts

#### Windows:

Alt + A - Translate with preview (keeps original text in input field for review)

Alt + S - Translate and auto-paste (immediately replaces input with translated text)

#### MacOS:

Option + A - Translate with preview (keeps original text in input field for review)\
Option + S - Translate and auto-paste (immediately replaces input with translated text)\
\
\
When using the **preview shortcut** (Alt/Option + A), your original text remains visible in the input field, allowing you to review the translation before pasting it. The **auto-paste shortcut** (Alt/Option + S) instantly replaces your original text with the translated version for immediate sending.

## Mass Messages and Posts Translation

The AI Translator is also available when composing Mass Messages and Posts, enabling you to reach a global audience effectively. Use it to:

* Translate campaign messages
* Localize posts for international fans
* Reach a broader audience with culturally relevant language.&#x20;

<figure><img src="/files/l8ka1mmM2PgiWbGSNava" alt=""><figcaption></figcaption></figure>

## Supported Languages

#### **Default Mode**

All language pairs below are mutually translatable in both directions. These languages are available in Full Chat Translation, Individual Message Translation, and Default mode for Outgoing Message Translation.

* Bulgarian
* Czech
* German
* Greek
* English
* Finnish
* French
* Croatian
* Hungarian
* Italian
* Dutch
* Norwegian
* Polish
* Portuguese
* Romanian
* Russian
* Slovak
* Slovenian
* Spanish
* Swedish
* Tagalog
* Thai
* Ukrainian

#### Native Mode (Natural, Conversational)

Native mode is currently availale for the following one-way translation pairs:

* German → English&#x20;
* English  → German&#x20;
* English → Spanish
* English → French
* Russian → English
* Ukrainian → English&#x20;


# Translator Customization

Translator Customization allows you to control how a translator formats outgoing messages in chat. Customization is configured within an individual translator and applies to every translation produced by that translator. In addition to the base translation, it provides two independent customization layers:

* **Writing Style** — formatting rules applied to every outgoing translation.
* **Typo Generation** — controlled randomness that makes translations appear more natural and human.

### Accessing Customization

Open **AI Tools → Translate → Translators**, open an outgoing translator, and go to **Customization**. Only outgoing translators have this section.

Click **Save Changes** to apply your settings. To see how the translator handles text before you save, click **Test Translator**.

### Writing Style

Writing Style toggles modify the appearance of outgoing translated messages. You can enable multiple toggles simultaneously. All enabled toggles are applied together.

| Toggle     | What it does                                    |
| ---------- | ----------------------------------------------- |
| No Emoji   | Removes all emojis from the translated text.    |
| Lowercase  | Converts the entire message to lowercase.       |
| No Commas  | Removes all commas from the text.               |
| No Dots    | Removes periods from the text.                  |
| Shorthands | Replaces common phrases with chat abbreviations |

{% hint style="info" %}
These settings apply only to outgoing translations. Incoming messages are not affected.
{% endhint %}

### Typo Generation

Typo Generation adds realistic typing mistakes to translated messages to make them appear more natural.

#### How it works

1. Master toggle — Enables or disables Typo Generation entirely.

* When disabled, no typos are applied regardless of other settings.
* When enabled, typo behavior depends on the selected probability and enabled typo types.

2. Probability — Defines the chance that a translated message will contain a typo. Available range:

* 5% to 50%
* Configurable in 5% increments

#### Typo Selection Logic

When a message is selected for typo generation:

* Exactly one typo type is applied
* The typo type is chosen randomly from the enabled options
* Multiple typo types are never combined in the same message

If the master toggle is enabled but no typo types are selected, no typos are applied.

#### Typo types

| Type               | What it does                                   |
| ------------------ | ---------------------------------------------- |
| Drop Letters       | Removes a random letter to imitate fast typing |
| Stretch Words      | Repeats letters for added emphasis             |
| Double Punctuation | Adds an accidental extra comma or period       |
| Missing Space      | Removes the space after punctuation            |

### Permissions

Translator Customization uses the same permission system as the rest of the Translator section.

| Permission        | What it allows                        |
| ----------------- | ------------------------------------- |
| View AI Translate | View current Customization settings.  |
| Edit AI Translate | Edit and save Customization settings. |


# Translation Rules (Glossary)

The OnlyMonster AI Translate Glossary gives you complete control over translation behavior. You can choose to always replace certain terms with specific translations or keep terms unchanged when translating. This is particularly useful for brand names, slang, product abbreviations like PPV, proper names, and industry-specific terminology.

You can add single words or full phrases to your glossary.

{% hint style="info" %}
The Glossary is currently available for all Native Translator pairs. It only works when using Native mode in the AI Translator. If the Default mode is selected, glossary rules will not be applied.
{% endhint %}

### Native Translator pairs:

German → English

English → German

English → Spanish

English → French

German → French

Russian → English

Ukrainian → English

### Accessing the Glossary

The AI Translate Glossary is available in the AI Translate tab in your OnlyMonster dashboard.

### Rule Types

The glossary supports two types of translation rules.

<figure><img src="/files/JGfcDJEZFKDYxCG6dfox" alt=""><figcaption></figcaption></figure>

#### Do Not Change

Use this rule when a word or phrase must remain exactly the same after translation.

Typical use cases:

* Names and nicknames
* Brand or platform names
* Slang that should not be translated

The text will be kept unchanged wherever it appears in the message.

Example:

* Original: OnlyFans → Result: OnlyFans
* Original language: "I post daily on OnlyFans"
* Target language: "Je poste tous les jours sur OnlyFans"

#### Replace

Use this rule when a specific word or phrase should always be translated in a specific way. The system enforces your provided translation while generating the rest of the sentence naturally.

Example:

* Original: tip → Translate as: Trinkgeld
* Original language: "Thanks for the tip, you're so sweet"
* Target language: "Danke für das Trinkgeld, du bist so süß"

### Rule Behavior

* Maximum length: up to 150 characters per rule&#x20;
* Not case-sensitive: rules apply regardless of letter casing (e.g., "Daddy" and "daddy" are treated the same)
* Word boundaries: single-word rules do not trigger inside other words
* Punctuation tolerant: punctuation around a phrase does not block matching
* Word forms included: rules also apply to related word forms. For example, if you add "lick", it can also cover "licked", "licking", and similar forms
* Target language specific: rules apply only to the selected target language

### Variables

&#x20;{X}  can be used as a placeholder for dynamic values like prices, names, amounts, or other variable content.&#x20;

Example:

If you define  {X}  as a specific value (like 20$), then in all translation cases,  {X}  will be replaced with that value

* Original Text: "I’d take  {X}  as a tip for that"
* Translate as: "Würde dafür  {X} als Trinkgeld nehmen"

### Creating a Rule

<figure><img src="/files/2cJrQEmWsXK0K0SYBB3Z" alt=""><figcaption></figcaption></figure>

1. Open the AI Translator tab.
2. Click Create New Rule.
3. Select the Target Language.
4. Choose your rule type: Replace or Do Not Change.
5. Enter the Original Text (English or French).
6. If using Replace, enter the translation in the Translate As field.
7. Click Save.

### Managing Your Rules

#### Overview and Editing

In the main overview, you can see all your existing rules. The table displays:

* Rule Type - Replace or Do Not Change&#x20;
* Target Language - The language the rule applies to
* Original Text - The term or phrase being monitored
* Translate As - The replacement text (for Replace rules)
* Actions - Delete option

To delete a rule, hover over the row and click the Delete button in the Actions column.

### Permissions

Editing the glossary requires the AI Translator permission. Users without this permission can not create or delete glossary rules.

\ <br>


# AI Smart Enhancements: Customizing Onlyfans Chat for Natural Conversation

Smart enhancement features of OnlyMonster AI, designed to make your chat interactions more natural and fluent, as if you were typing quickly on your phone.

## Lowercase Conversion

Effortless Casualness: Transform your entire message to lowercase with a single click. This mimics the casual, rapid style often seen in mobile messaging.

<figure><img src="/files/OeDAgZlp52o20iTGMl2M" alt=""><figcaption><p>Natural Converstion with AI Assistant </p></figcaption></figure>

## Comma Removal

Fluid Conversations: Quickly remove commas from your message. This lends a more conversational, uninterrupted flow to your text, similar to natural speech patterns.

## Emoji Deletion

Simplified Messaging: Sometimes, a plain text message is more appropriate. Remove all emojis from your message easily to suit the tone of the conversation.

## Shorthand Modification

Authenticity in Brevity: Modify your messages with shorthands. This feature is great for creating quick, to-the-point replies that feel genuine and spontaneous.

## Writing Style Selection

Personal Touch: Choose a writing style that best suits your or the account's personality. This adds a layer of personalization to your interactions, making them more engaging and authentic.

<figure><img src="/files/vRItahHAU04dpsYmv0TK" alt=""><figcaption><p>Ai Writing Styles</p></figcaption></figure>

{% hint style="success" %}
These smart enhancements are here to elevate your OnlyMonster AI experience, making your chats more natural, efficient, and tailored to your unique style.
{% endhint %}


# Boost Your Content Strategy with AI Magic Box

This innovative feature, located on the right side of your screen next to the preset emoji bar, transforms your thoughts into engaging content.

## What Can AI Magic Box Do?

The AI Magic Box is conveniently located in your messages right next to the preset emoji bar. Just click on it whenever you need a little creative boost.

Whether you're brainstorming chat responses, cooking up video scenarios, or crafting eye-catching mass messages, the AI Magic Box can help. Write your thoughts or ideas in the box, even in your native language, and watch it work its magic.

Our AI turns your inputs into informal English, adapted for the conversational style common on OnlyFans. The result is a well-crafted message ready to captivate your fans.

<figure><img src="/files/uorStKSwKyP4yvAt1odZ" alt=""><figcaption><p>OnlyFans AI Editor - AI Assistant </p></figcaption></figure>

Select between various styles to make your message sound similar to the previous conversation with your fans!

## Unleash Your Creativity

Contrary to its name, the AI Magic Box is designed to think outside the box, giving your ideas a fresh perspective. It takes your creative thought process and expands it, improving your content strategy in the process.

Get ready to receive a powerful and insightful message from the AI! Don’t be surprised by its length or depth—this is your creative companion, designed to elevate your work. Feel free to customize and refine the generated message to perfectly match your vision.<br>

<figure><img src="/files/4HMoWgjz0G8pnKgXzvd6" alt=""><figcaption><p>OnlyFans AI Maxic Box</p></figcaption></figure>

## A Tool, Not a Template

Remember, the AI Magic Box is your assistant, not a rigid template. It's there to help you elevate your creativity and make content creation a breeze. It's important to review and adjust the AI-generated content to ensure it aligns with your unique voice and style.

## Revolutionize Your OnlyFans Strategy

The AI Magic Box is designed to be a valuable asset in your content creation toolkit. With this feature, your OnlyFans strategy can reach new heights of creativity and engagement. So go ahead and give it a try, and see the difference it makes in your fan interaction.

{% hint style="success" %}
Remember, the magic is in your hands!
{% endhint %}


# AI Settings: Button Configurations Guide

Discover how to utilize 14 unique writing styles, the Shorthands mode for an authentic tone, and the Lowercase feature to transform your conversations.

## Accessing AI Assistant

Locate the AI Assistant page from the left menu of your dashboard for AI configuration options.

<figure><img src="/files/TmEK7F3YTKbE6PgbIeZm" alt=""><figcaption></figcaption></figure>

## Setting Permissions

Grant permission to manage AI settings to different roles and user groups as needed.

<figure><img src="/files/aTeaEMHKHxdSYHDmDfUE" alt=""><figcaption></figcaption></figure>

## Individual Account Settings

Tailor AI settings separately for each account, ensuring personalized and relevant interactions.

## Default AI Modes

Utilize and customize the 10 default AI modes to align with your communication goals. [See more](broken://pages/sV7lNBlJUrxIDYYtLSyp)

<figure><img src="/files/SYkMSY1zB0in0KfDFKZl" alt=""><figcaption></figcaption></figure>

## Editing and Rearranging Buttons

* Modify each AI mode button to better suit your needs.
* Rearrange these buttons using the drag & drop feature for a more intuitive interface.
* Craft your own AI modes by creating additional buttons with custom names, expanding your response capabilities.

## Choosing Writing Styles

Select from 14 different writing styles, allowing you to match the tone and approach best suited to each conversation.

<figure><img src="/files/HyjyDC5XyqoVTliOAqoe" alt=""><figcaption></figcaption></figure>

## Additional Modes:

**Lowercase**: Mimics casual, fast typing for personal, informal replies. \
**Shorthands**: Adds authentic, conversational tone with everyday abbreviations. \
**No Emojis**: Provides straightforward, text-focused communication for clarity. \
**No Commas**: Creates smoother, fluid sentences for quick, on-the-go messaging style.<br>

<figure><img src="/files/FhTChIdokyMFj6iroMes" alt=""><figcaption></figcaption></figure>

## Analytics and Statistics

Access detailed statistics by accounts, members, and specific buttons to understand engagement and response effectiveness.

<figure><img src="/files/FWx3pEFP3G7eILqu3zR3" alt=""><figcaption></figcaption></figure>

## Settings Synchronization

All AI settings are synced every 5 minutes, ensuring your configurations are always current.


# Boosting Fan Engagement with AI-Powered Priority Mass Messages

Optimizing fan engagement is a key aspect of any OnlyFans account's success. Our [priority mass messages feature](/members-features/legacy-priority-mass-messages) is an innovative tool that helps you achieve this. Unlike the standard mass message methods that often get your messages lost in the spam list, our feature ensures your messages land directly in your fans' priority list.\
\
To take this one step further, we've integrated an AI assistant into this feature. It aims to help you create engaging templates for your messages, giving you a solid starting point for crafting that perfect message.

<figure><img src="/files/QbYEbxixTNtDP31jAJ4p" alt=""><figcaption><p>Ai Powered Priority Mass Message</p></figcaption></figure>

## Here's how it works

When you're composing your priority mass messages, our AI assistant will suggest a template. It's not a finished product, but more like a brainstorming partner giving you some ideas to get your creative juices flowing.

{% hint style="warning" %}
Remember, these AI buttons are a base for you to build upon. They're meant to be customized according to your specific audience and style. As with any message, it's crucial to test its effectiveness with your fans and fine-tune it based on their reactions.
{% endhint %}

Audiences are diverse and what works for one account might not work for another. It's all about finding that golden ticket that resonates best with your unique fan base.

While crafting your messages, you can edit and customize the AI-generated text as much as you like. Additionally, to make your messages feel more personal, remember to use name placeholders. Personalization can go a long way in establishing a stronger connection with your fans.

{% hint style="success" %}
Our goal with these integrated features is to make your messaging process as smooth and effective as possible. Use them wisely to maximize your engagement and your success on OnlyFans.
{% endhint %}


# OnlyMonster Referral System

The OnlyMonster Referral System rewards you for inviting new organizations to the platform. When an organization registers using your referral link, you earn a commission, and they get an extended trial period.&#x20;

## How It Works

* Every organization member has access to the referral system, no matter their role.
* Each member has a **unique referral code and link**, assigned personally to them.
* When a new organization registers using your link, they receive an extended free trial for all profiles added within 10 days of registration.

<figure><img src="/files/H0VHGWTGYDIRzvgCGs7K" alt=""><figcaption></figcaption></figure>

## Referral Tiers

The referral system includes two levels:

#### Level 1: Direct Referrals:&#x20;

* These are organizations that register using your referral link or code.
* You receive **10% of all their balance top-ups** for the next **365 days**.

#### Level 2: Indirect Referrals:

* These are organizations invited by your **Level 1 referrals**.
* You receive **2% of their balance top-ups,** also for **365 days**.

## Fund Withdrawal

Referral rewards can be used in two ways:

1. **Transfer to Organization Balance** - Instantly move earned funds to your organization account balance and use them to pay for OnlyMonster services.
2. **Cryptocurrency Withdrawal** - Withdraw your referral earnings directly to your crypto wallet.

## Inviting Referrals

To invite an organization, you can either:

* **Copy your referral link** and share it directly
* Or send your **referral code** for manual entry

During the registration process, the invited organization must paste your referral code into the designated field.

<figure><img src="/files/g80kzkE87J5swKBBKvX7" alt=""><figcaption></figcaption></figure>

Organizations that register using your referral link or code receive an **extended 14-day trial** for all accounts added within 10 days of registration.

## Overview Dashboard

<figure><img src="/files/A5qdx5xpO5Er1yzw54VP" alt=""><figcaption></figcaption></figure>

The Overview tab in the Referral system displays key stats:

1. **Total Revenue** - Lifetime earnings from all referrals (Level 1 and 2)&#x20;
2. **Withdrawn Funds** - Total funds already withdrawn (organization balance + crypto)&#x20;
3. **Lvl 1 Referrals** - Number of direct (Level 1) referrals
4. **Lvl 2 Referrals** - Number of indirect (Level 2) referrals
5. **Lvl 1 Revenue** - Earnings from Level 1 referrals
6. **Lvl 2 Revenue** - Earnings from Level 2 referrals
7. **Current Balance** - Referral earnings available for withdrawal
8. **Withdraw Button** - Click to access withdrawal options

## Balance Withdrawal

To withdraw your referral earnings, click the **Withdraw** button in the Overview tab. A popup window will appear with two options:

* **Transfer to Organization Balance**
* **Withdraw to Crypto Wallet**

<figure><img src="/files/lhIPcl2TDVvRy4lnJPbi" alt=""><figcaption></figcaption></figure>

#### Withdrawal to Organization Balance

Withdrawal to your organization account is processed without any fees. The minimum withdrawal amount is $100.

<figure><img src="/files/Ir1w9WQlbqEDqaON9aaH" alt=""><figcaption></figcaption></figure>

To withdraw funds:

1. Enter the amount in the input field (or click "Max" to withdraw your full balance)
2. Click **Submit**

Your request will be marked as **Pending** and sent for review. After approval, the funds will be credited to your **Organization Balance.**&#x20;

Once processed, the transaction will appear in your Billing History and be reflected in your organization balance.&#x20;

If your request is stuck in “Pending” or gets canceled, contact our support team for clarification.

#### Withdrawal to Crypto Wallet

To withdraw funds to your crypto wallet, click the **Withdraw** button and select crypto wallet withdrawal. We do not charge any fees for this operation, however network fees may apply.

<figure><img src="/files/5fdmltgEQGmuz6dDqVV0" alt=""><figcaption></figcaption></figure>

To complete the withdrawal:

1. Enter the exact withdrawal amount (minimum $100)
2. Choose a stablecoin: USDT or USDC
3. Choose the appropriate network from the dropdown menu
4. Enter your wallet address
5. Add comments if necessary
6. Click **Submit**

Funds are usually transferred within 2-3 business days.

For changes, corrections, or delayed transactions, please contact our support team.

## Anti-Abuse Policy

OnlyMonster actively monitors the Referral System to prevent fraudulent activity, including but not limited to:

* Creating multiple accounts for self-referral
* Registering fake or duplicate organizations
* Any attempt to manipulate referral rewards or commissions&#x20;

#### Policy Enforcement

If abuse is detected:

* The referral code will be suspended
* All earned commissions will be forfeited
* Any pending or future withdrawal requests will be blocked

These actions are final and applied to protect the integrity of the referral program.&#x20;

#### Acceptable Use

We encourage genuine referrals that bring real value to legitimate organizations and users.

If you are unsure whether a specific referral practice is allowed, please contact OnlyMonster Support before proceeding.

<br>


# Plans and Pricing

At OnlyMonster, we offer a powerful toolset for account management — backed by a transparent, flexible pricing model that scales with your business.

## Pricing for OnlyFans Platform

OnlyFans pricing is based on the monthly earnings of each connected account. As an account earns more, the data and server resources required increase — so our pricing reflects that growth in value.

* **Plan Duration:** 30 days per subscription
* **Pricing Model:** Dynamic — based on the account’s past 30-day earnings

**No Recurring Billing:** You choose to pay upfront for 1, 3, or 6 months

You can estimate the cost of services in advance using our[ Interactive Calculator](https://onlymonster.ai/pricing#:~:text=calculate%20your%20costs).

{% hint style="info" %}
**Important!** For newly supported platforms (Fansly, Fanvue, Subs, Loyal Fans and Telegram), a fixed rate is applied by default.&#x20;
{% endhint %}

<table data-full-width="false"><thead><tr><th>Plan</th><th>Account’s Earnings (30 days)</th><th>Price Per 1-month Plan</th><th>Price Per 3-month Plan</th><th>Price Per 6-month Plan</th></tr></thead><tbody><tr><td>Pro Starter</td><td>$0 – $2,500</td><td>$30</td><td>$81 (Savings: $9)</td><td>$144 (Savings: $36)</td></tr><tr><td>Pro Growing</td><td>$2,500 – $5,000</td><td>$40</td><td>$108 (Savings: $12)</td><td>$192 (Savings: $48)</td></tr><tr><td>Pro Scaling</td><td>$5,000 – $10,000</td><td>$50</td><td>$135 (Savings: $15)</td><td>$240 (Savings: $60)</td></tr><tr><td>Pro Advancing</td><td>$10,000 – $20,000</td><td>$100</td><td>$270 (Savings: $30)</td><td>$480 (Savings: $120)</td></tr><tr><td>Pro High-Earner</td><td>$20,000 – $30,000</td><td>$150</td><td>$405 (Savings: $45)</td><td>$720 (Savings: $180)</td></tr><tr><td>Pro Star</td><td>$30,000 – $50,000</td><td>$200</td><td>$540 (Savings: $60)</td><td>$960 (Savings: $240)</td></tr><tr><td>Pro Superstar</td><td>$50,000 and above</td><td>$250</td><td>$675 (Savings: $75)</td><td>$1,200 (Savings: $300)</td></tr></tbody></table>

### Payment After Connection

You only pay **after** connecting an account through the OnlyMonster Browser.

Once connected, we analyze the account’s earnings from the last 30 days to determine the correct pricing tier.

### Switching to Pro Plan

If you're using a free trial and want to upgrade:

* Click on your current plan indicator
* Or go to the account’s settings and select the desired plan.&#x20;

### Prepayment Benefits

Paying for **3 or 6 months in advance** lets you **lock in your current rate.**

Even if your account’s earnings increase during that time, your price remains unchanged — no retroactive adjustments or extra charges. <br>

## AI Credits

Each OnlyFans plan includes a **monthly allocation of AI credits** for using AI-powered features like AI Suggestions, and AI Auto-Generate, AI Fan Persona.

| Plan            | Monthly Price | AI Credits Included |
| --------------- | ------------- | ------------------- |
| Free Trial      | $0            | 100                 |
| Pro Starter     | $30           | 500                 |
| Pro Growing     | $40           | 750                 |
| Pro Scaling     | $50           | 1,000               |
| Pro Advancing   | $100          | 1,500               |
| Pro High-Earner | $150          | 2,000               |
| Pro Star        | $200          | 2,500               |
| Pro Superstar   | $250          | 3,000               |

**Note:** AI credits are shared across your entire organization and can be used on any connected account, not limited to the specific account's plan. Unused credits accumulate over time and don't expire. You can also purchase additional AI credits at any time in the Billing tab.

## Pricing for Other Platforms

For other supported platforms, we use a fixed-price model. Each connected account on these platforms is billed at a standard rate of $30 per month.

* **Plan Duration:** 30 days per subscription
* **Available Plan Length:** 1-month plans only
* P**ricing:** Fixed — not affected by account income

| Plan              | Platform  | Price Per 1-month Plan |
| ----------------- | --------- | ---------------------- |
| Regular Fansly    | Fansly    | $30                    |
| Regular Fanvue    | Fanvue    | $30                    |
| Regular Reddit    | Reddit    | $30                    |
| Regular LoyalFans | LoyalFans | $30                    |
| Regular Subs      | Subs      | $30                    |
| Regular Telegram  | Telegram  | $30                    |
| Regular TXT       | TXT       | $30                    |

### Flexible Payment Solutions

We accept:

* **Credit cards**
* **Cryptocurrencies**

For a detailed overview of all available payment methods and step-by-step instructions, please visit our [Payment Guide.](https://docs.onlymonster.ai/billing-and-pricing/payment-guide)

If you encounter any issues or want to pay using a different method, don't hesitate to reach out to our support team. We're here to assist you and make your experience with OnlyMonster as smooth and efficient as possible.&#x20;

### Book a demo

If you have any questions, please don’t hesitate to contact us:

Telegram: @mnstrvibe

Or[ book a demo](https://calendly.com/daniel-onlymonster/onlymonster-demo).


# Payment Guide

#### This guide explains how to:

* Add funds to your Organization Balance
* Renew account subscription plans
* Purchase additional AI credits

OnlyMonster supports payments via cryptocurrency, Apple Pay, Google Pay, PayPal, or credit/debit card.

### Summary

All payments in OnlyMonster follow this flow:

1. Add funds to your organization balance using a **credit/debit card** or **cryptocurrency**.
2. Use your balance to:&#x20;

* Renew account subscription plans or Purchase additional AI credits.

#### Renewal Notifications

* A red notification in the **Billing tab** indicates upcoming renewals.
* The counter shows how many accounts are close to expiration.
* Notifications appear 3 days before a plan expires.

<figure><img src="/files/R4d8gsRF1lN7Kk5drEsP" alt=""><figcaption></figcaption></figure>

### Adding Funds to Your Organization Balance

Before renewing plans or purchasing AI credits, you must add funds to your organization balance.

#### Steps

1. Go to [**Billing**](https://onlymonster.ai/panel/billing/) → Add Funds to Your Balance.
2. Enter the amount you want to add.
3. Select a payment method:

* Credit/Debit Card
* Cryptocurrency

4. Complete the payment.

#### Credit/Debit Card Payment

This payment method supports Apple Pay, Google Pay, and direct credit/debit card payments.

#### **Steps**

1. Enter the amount you want to add.
2. Fill in the billing details:
   * **Billing Country** — select your country. The VAT rate will be calculated automatically based on the selected country.
   * **Customer Type** — select **Individual** or **Business**.
   * **VAT ID** *(optional, for Business customers)* — enter your VAT registration number (e.g., DE123456789) to apply the correct VAT treatment.
3. Click **Checkout** to review the payment summary. The summary will show the final total with VAT included.
4. Select Apple Pay, Google Pay, or enter card details manually.
5. Complete the payment.

**Invoices**

Automatic invoice delivery is not yet available. To receive your invoice, please contact **support** after completing the payment

#### Cryptocurrency Payment

#### Steps

1. Select the cryptocurrency and network.
2. Copy the payment address or scan the QR code.
3. Send the payment from your crypto wallet.

Important Notes:

* Network fees and commissions apply.
* Funds may take up to 10 minutes to appear in your balance.

### Extending Account Plans

Once your organization account has sufficient funds, you can renew subscription plans for your accounts.

#### Plan Duration

* Each subscription lasts **30 days**.

#### Steps

1. Open Billing → Subscriptions.
2. Find the account you want to renew.
3. Choose a duration:

* 1 month
* 3 months
* 6 months

Availability Rules:&#x20;

* Options depend on the platform and the account’s earnings.
* If an account has no earnings in the last 30 days, only a 1-month plan is available. (See the Payments Breakdown article for details.)

4\. Make sure the plan is highlighted in green (this means it is selected).

5\. Click Make Payment.

**Note:** Recurring payments are not supported. All renewals must be completed manually. .

### Purchasing Additional AI Credits

If you need more AI credits:

1. Go to Billing
2. Click Purchase More AI Credits.
3. Select the number of credits.
4. Confirm and complete the payment.

Once processed, credits are added automatically to your account.

### Troubleshooting Payment Issues

If you experience payment issues:

#### Credit / Debit Card

* Check for payment errors.
* Contact OnlyMonster Support if the issue persists.

#### Cryptocurrency

* If funds do not appear, provide the Transaction ID (TxID) to support for faster resolution.


# OnlyMonster Browser Troubleshooting Guide

If the OnlyMonster Browser won't run (an error is displayed, or the application does not open), follow these steps to troubleshoot

## OnlyMonster Browser won't run

#### 1. Reboot Your Computer

Rebooting your computer periodically helps applications run faster and more smoothly. If the browser doesn’t launch, **reboot your PC** and try again.

#### 2. Check Your Operating System

OnlyMonster Browser is optimized for **Windows 10** and **macOS 11.0** or later. If you're using an older version, please update your operating system to the required version.

#### 3. Check for Antivirus or Firewall Interference

Antivirus or firewall software may block the browser for the following reasons:

**— Blocking executable files**: Some antivirus programs mistakenly flag the browser as unsafe and block it.

#### To resolve this:

**— Disable your antivirus and firewalls**: Temporarily turn off your antivirus and firewall to check if they’re causing the issue. For Windows users, ensure that **Windows Defender Antivirus** and **Windows Firewall** are also disabled. Follow these steps:

#### How to Disable Windows Defender Antivirus:

* Open the **Start Menu** and search for **Windows Security**.
* Click on **Virus & Threat Protection**.
* Under **Virus & Threat Protection Settings**, click **Manage Settings**.
* Toggle off **Real-time protection** to temporarily disable Windows Defender.

#### How to Disable Windows Firewall:

* Open the **Start Menu** and search for **Windows Defender Firewall**.
* Click on **Turn Windows Defender Firewall on or off** in the left panel.
* Select **Turn off Windows Defender Firewall** for both **Private** and **Public** network settings.

After disabling the antivirus and firewall, try launching OnlyMonster Browser again.

## Other Common Errors

### Type 1: Sidebar Loaded, but OnlyFans Profiles Not Displaying

If the sidebar loads but OnlyFans profiles do not display and the OnlyMonster loader keeps freezing:

![](/files/2ks72LygcKV5FE9eiEtk)

* **Disable OnlyFans Proxy Bypass**:\
  Go to **OnlyMonsterAI > Settings > Disable OnlyFans Proxy Bypass**.\
  (On Windows OS, right-click the monster icon to find the settings.)

![](/files/17l6L8Zd0dzSPzDonwpn)

### Type 2: “Cannot access vital resources through the internet” & “Update Check Failed”

This error indicates that the browser cannot reach required resources because the connection is **unstable** or **restricted**.

To fix this:

* Check your internet connection.
* Try using a VPN.
* Disable antivirus, firewalls and ad blockers.
* Restart the OnlyMonster Browser.

<figure><img src="/files/KkjTWTqoCCypw9VfL1fp" alt="" width="548"><figcaption></figcaption></figure>

<figure><img src="/files/KRx57Xn0qvy6ICLMQBNb" alt="" width="563"><figcaption></figcaption></figure>

### Type 3: “403 Access Error”

This is a **403 access error**, meaning the application cannot access required data.

To resolve the issue:

* Check that your account is **a member of the organization**.
* Make sure your account has an **active subscription**.
* Update your role in **Members → Edit → Update**.

<img src="/files/vkBZt3ICADpQKzTCAQAm" alt="" width="395">

### Type 4: Proxy Issues

If there is an error related to proxies, you need to change the proxy settings:

1. Navigate to the Account's tab.
2. Open **Settings**.
3. In the Proxy Settings panel, click **Switch IP** or change the proxy to another country.
4. Restart the browser.

![](/files/EohXRLFSY4Uj064nvZXg)

For more information on Proxy settings, please refer to the [Proxy Management ](https://docs.onlymonster.ai/onlymonster-browser/proxy-management)article.

#### Still Having Issues?

If the problem persists, please contact our **technical support team** for further assistance.


# Advanced OnlyMonster Settings for troubleshooting

If you're experiencing performance issues or OF loading issues due to local restrictions, adjusting specific settings can help. Below, we explain three advanced options: **Disable OnlyFans Proxy Bypass**, **Disable OnlyFans JavaScript Cache**, and **Disable Hardware Acceleration**.

## Disable OnlyFans Proxy Bypass

This setting determines whether some static OnlyFans files can be loaded directly through the IP of the user's device (without proxy). It helps speed up page loading, but may cause loading issues in regions where OnlyFans is blocked.

* **Default State:** **Enabled**
* **When to Disable**: If OnlyFans is blocked in your country, and you need all resources to load through a proxy.
* **Effects**: Disabling this ensures all files load via the proxy. It does not impact vault loading and won’t cause any harm to the account.

## Disable OnlyFans JavaScript Cache

JavaScript caching allows OnlyFans to store and reuse JavaScript files, improving performance and loading speed.

* **Default State:** **Disabled** (By default, JavaScript caching is enabled)
* **When to Enable**: Only if you encounter a specific issue that requires JavaScript caching to be disabled.
* **Effects**: May slow down page loading. We do not recommend enabling this setting unless necessary.

## Disable Hardware Acceleration

Hardware acceleration shifts certain tasks from your PC’s CPU to the GPU, improving performance in many cases. However, in some situations, it may cause graphical issues or high system load.

* **Default State:** **Disabled**
* **When to Enable**: If you experience lags, high CPU usage, or graphical glitches while using OnlyFans.
* **Effects**: Forces software rendering, which may reduce the load on weaker PCs and fix graphical issues.

## How to Adjust These Settings

#### Windows

Browser settings on Windows can be accessed by right-clicking on the Monster logo:

<figure><img src="/files/WvwsM72kX48uDfFzph9y" alt=""><figcaption></figcaption></figure>

#### MacOS

On MacOS, you can access settings via menu bar at the top:

<figure><img src="/files/IutPGRjWO3dSK7BheYby" alt=""><figcaption></figcaption></figure>

\ <br>


# Forgot Password

**Resetting your password**

1. Click on your **profile icon** in the upper right corner.
2. Choose **Sign Out** to open the login screen.

<figure><img src="/files/l6hBHhB47rI18umRf3tc" alt=""><figcaption></figcaption></figure>

1. On the login screen, select **Forgot Password?**

<figure><img src="/files/IocJtHCRs63r6xcKr4Hm" alt=""><figcaption></figcaption></figure>

4. This will open a browser window. Enter your email and select **Forgot Password?**
5. Choose **Reset your password**.

<figure><img src="/files/NeGEQcbMXDJjn3aQsiAX" alt=""><figcaption></figcaption></figure>

6. OnlyMonster will send you a code to change the password, which you need to enter.
7. Create and confirm your new password.

<figure><img src="/files/te8T1chirlpSE7Do3Mtf" alt=""><figcaption></figcaption></figure>

Your password is now changed, and you’ll need to log in with the new password.

{% hint style="info" %}
If you have an Auto-Save Password feature enabled, you can change your password directly in the Manage Account menu. For more details on updating your password or other account information, check out our article Manage Account Information.
{% endhint %}

### "Forgot Password?" Button Not Visible

In some browsers, the sign-in form displays both the email and password fields on the same screen, without a **Forgot Password** link.

<figure><img src="/files/ikrIP9OCGEiwtldEw0tL" alt="" width="375"><figcaption></figcaption></figure>

If this happens, do not enter your password. Instead:

1. Make sure only your **email address** is filled in — clear the **Password** field.
2. Click **Continue**.

The page will reload showing the email-only step, and the **Forgot Password** link will appear on the next screen.

<figure><img src="/files/H3BAxwSxJvXGDJANUlMF" alt=""><figcaption></figcaption></figure>

Click **Forgot Password** and follow the steps described above to reset your password.


# “Proxy Missing” Error

The **Proxy Missing** error occurs when there is no active proxy on the account or if the proxy has been deactivated.

<figure><img src="/files/SMfMTstOFzu0q9gUZ4DW" alt=""><figcaption></figcaption></figure>

### Understanding the Issue

**This error can happen due to the following reasons:**

* The account's plan has expired for more than 72 hours, leading to proxy deactivation.
* The process of adding the account was interrupted and not completed.

### Solution

**To resolve the “Proxy Missing” error, follow these steps:**

1. Go to the **Accounts** tab.
2. Click on **Open Settings** for the account with the issue.

<figure><img src="/files/A4dSfMeZKnGdsvQEycS6" alt=""><figcaption></figcaption></figure>

3. Navigate to **Proxy Settings** and select a proxy to activate.&#x20;

* We recommend choosing a Primary Proxy from the nearest location: **Germany**, **Singapore**, or the **USA**.&#x20;
* An icon labeled **Selected** will appear next to the chosen proxy. Ensure you’ve selected the closest proxy to your location.

<figure><img src="/files/d2swDRGyyXKOcmZAiOgg" alt=""><figcaption></figcaption></figure>

For more details on proxy settings, review the article [Proxy Management](/onlymonster-browser/proxy-management)

If you need further assistance, please contact our support team.


# "Allow 3 seconds" Error

The **"Allow 3 seconds" error** is a system message from OnlyFans that appears when attempting to send certain requests too frequently (e.g. publishing posts and sending direct/priority messages more often than OnlyFans allows).

<figure><img src="/files/AZqfiAvgeqzWfa4XH9zK" alt=""><figcaption></figcaption></figure>

## Understanding the Issue

This error occurs due to the following reasons:

* Publishing posts and sending direct/priority messages too frequently.&#x20;
* There is an incorrect Time Delay in Priority Mass Messages

OnlyFans limits the frequency of certain actions to ensure they are performed by a single account in a natural manner. The platform restricts some requests to once every 3 seconds, assuming that one person cannot perform multiple actions within that timeframe.&#x20;

### Priority Mass Messages & Incorrect Time Delay

* The Priority Mass Messages feature sends individual private messages to each fan with a customizable time interval.
* If the time interval is set too short, OnlyFans may detect it as spam and trigger the "Allow 3 Seconds" error.

### Share-for-Share (SFS) Limitations

* The OnlyFans system does not differentiate between scheduled and regular publishing.
* If multiple SFS posts are scheduled too close together, the system may flag them, resulting in errors.

## Solutions

1. Identify the Cause of the Error

* If the error occurs due to multiple actions performed at the same time, prioritize the most important action and pause the others temporarily.&#x20;

By following these adjustments, you can avoid disruptions, ensure messages are sent successfully, and comply with OnlyFans' limits.

<br>


# “Too many requests. Try again later” Error

This error message appears when too many requests are sent to the OnlyFans server within a short period. This is not a bug but a system response aimed at preventing excessive server load.

<figure><img src="/files/zDKFoLaHsvZGPG4qlAky" alt=""><figcaption></figcaption></figure>

## Understanding the Issue

Performing multiple actions on the account, such as opening several tabs, frequently navigating between pages and other, can trigger the **"Too many requests. Try again later."** error.&#x20;

If you exceed the platform’s rate limit, the error may appear repeatedly after every action.&#x20;

## Solutions

* **Change Your IP Address** on the account

This error occurs when excessive requests are made from a single IP address. Changing your IP can resolve the issue.&#x20;

To change IP, follow these steps:\
\
1\. Navigate to the **Accounts** tab and open **Settings**.

2\. Locate the **Proxy Settings** section - **Primary Provider**.

3\. Click the Switch IP button next to the selected proxy.

For more information on **Proxy Management** - check out the [article](/onlymonster-browser/proxy-management).

By following these steps, you can prevent the error from occurring and ensure a smooth browsing experience on the platform.\ <br>


# “Session Synchronization Error”

### Understanding the Issue

{% hint style="info" %}
This error indicates a problem with maintaining a stable session, often due to browser or application issues.
{% endhint %}

Session synchronization errors typically occur when the browser or application fails to maintain a consistent user session. This could be due to a variety of reasons such as browser glitches, software conflicts, or session timeout issues.

<figure><img src="/files/34mzeCSBm4Vb270Cxguj" alt=""><figcaption><p>Session Synchronization Error</p></figcaption></figure>

### Solutions

1. **Restart the Browser**

Completely close your browser and then reopen it. This can help reset the session and resolve synchronization issues.

2. **Check your connection**

Ensure a stable and strong internet connection, as poor connectivity can contribute to such issues.

3. **Contact Support**

If the problem continues after trying these steps, please, contact the support team for help.


# “Account Error”

{% hint style="info" %}
An “Account Error” often occurs due to incorrect navigation to the site, browser issues, or problems with account verification or access.
{% endhint %}

![Account Error](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/telegram-cloud-photo-size-4-59_ah73xi.jpg)

### Solutions

1. **Check the browser version**

Check your browser version in the top right corner. Download the latest version [from the website](https://onlymonster.ai/downloads).

2. **Contact Support**

If the problem persists after trying the above steps, reach out to the support team for further assistance.

#### Additional Tips

Make sure your browser is up-to-date to avoid compatibility issues.


# “Wrong Account” Error When Attempting to Log Into a Profile

{% hint style="info" %}
**Users encounter a “Wrong Account” error message when trying to log into profile.**
{% endhint %}

### Symptoms

An error message stating “Wrong Account” appears during the login process.

<figure><img src="/files/z1KcyN6n14KIku3EQFca" alt=""><figcaption></figcaption></figure>

### Solutions

1. **Check Selected Icon**

Ensure the correct profile picture is selected on the left side of the interface.

<figure><img src="/files/SjLst7xEQ0lZLB2V5TTl" alt=""><figcaption></figcaption></figure>

2. **Free and Paid Page Accounts**

If accessing an account with both Free and Paid pages, verify that they are registered on OnlyFans as two separate accounts with distinct login credentials.

3. **Verify Login Credentials**

Double-check the username and password you are using. They may belong to a different account.

4. **Log In via Accounts Tab**

Navigate to the **Accounts** tab and use the **Connect Account** button to log in to the correct account directly. This is often the quickest way to resolve the "Wrong Account" error without additional troubleshooting.

<figure><img src="/files/Lo4gxT2wgxTIPjJAcP6l" alt=""><figcaption></figcaption></figure>

4. **Contact Support**

If steps 1 to 3 do not resolve the issue, reach out to our support team for further assistance.

#### Additional Tips

* Always keep your login information secure and up-to-date.
* Regularly update your browser or app to ensure compatibility.

#### Contact for Further Assistance

For further help or if you experience other issues, please contact our support team.


# “Sync Error ‘timeout of 40000ms exceeded’”

{% hint style="info" %}
**A synchronization error message stating “timeout of 40000ms exceeded” appears during browsing or attempting specific actions.**
{% endhint %}

### Understanding the Issue

A synchronization error with a timeout message usually occurs when the browser or app fails to receive a response from the server within the expected timeframe. This could be due to network congestion, server overload, or other temporary server issues.

![Sync Error - Timeout](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/ksnip20240527-153118_fucnra.png)

### Solutions

1. **Wait and Restart the Browser**

* Wait for 5-10 Minutes: Sometimes, this error is due to temporary server-side issues.
* Give it a few minutes before trying again.
* Close your browser completely and then reopen it. This can help reset any stuck processes that might be contributing to the error.

2. **Contact Support**

If waiting and restarting the browser does not resolve the issue, consider reaching out to the support team for further assistance.

### Additional Tips

Ensure a stable and strong internet connection, as poor connectivity can contribute to such issues. Try accessing the site or performing the action during non-peak hours when server load might be lower.


# “DiscardVirtualMemory” Error

{% hint style="info" %}
**Users encounter a “DiscardVirtualMemory” error message, likely due to operating system incompatibility.**
{% endhint %}

### Understanding the Issue

The **“DiscardVirtualMemory”** error is often related to software attempting to use a function or feature not supported by older operating systems, such as Windows 7 or 8.

![Discard Virtual Memory - Update your OS](https://storage.crisp.chat/users/helpdesk/website/e976c4b45fb54800/2024-05-27-13-34-24_bcxt4x.png)

### Solutions

1. **Check Operating System Compatibility**

* Verify your operating system version. The error usually occurs on Windows 7 or Windows 8.
* Upgrade Operating System: Our browser supports only Windows 10+ and MacOS. Please update your system to a compatible version.

2. **Contact Support**

If you need assistance with upgrading your operating system or if you have other related queries, please reach out to the support team for further assistance.

### Additional Tips

Before upgrading your system, ensure your hardware meets the minimum requirements for Windows 10 or the latest MacOS version. Always back up important data before performing an operating system upgrade.


# “Captcha wrong” error

## Understanding the Issue

\
The "Captcha wrong" error appears when attempting to pass the captcha during the login process for the account. This issue may occur even if the captcha is successfully completed.

Don't make many attempts when this error happens, OnlyFans has limits on the number of attempts.

<figure><img src="/files/CCTcjf1eWYJbXtd2P8TO" alt=""><figcaption></figcaption></figure>

## Solutions

The issue can be resolved by temporarily changing the proxy to Singapore. After completing the CAPTCHA, it is essential (!) to **switch the proxy back**.

### Step-by-step instructions

1. Switch proxy to Singapore

Go to **Accounts** → **Open Settings** → **Proxy** settings and change the proxy to **Singapore**.

2. Retry completing captcha

After switching the proxy, **attempt to pass the captcha** again.

3. Contact support

If the error persists after trying these steps, contact our support team.

4. Switch proxy back after completing the captcha

Set the proxy used before the switch. We recommend to set up proxy with the closest country to member. You can read more about proxy management in our [article](https://docs.onlymonster.ai/onlymonster-browser/proxy-management).<br>


# “Something Went Wrong” Error

This error occurs when OnlyFans blocks all actions on a specific page.

<figure><img src="/files/ysReCDVZBZyVmFUcPz7P" alt=""><figcaption></figcaption></figure>

## Understanding the Issue

OnlyFans can **temporarily or permanently restrict access to certain actions.**

This may happen for several reasons, including **short-term issues or extended account limitations.**&#x20;

## Solution

1\. Check if the issue also appears when using OnlyFans directly (outside the CRM).

2\. If the error occurs on the OnlyFans platform as well, please contact OnlyFans Support to resolve the issue.&#x20;

If you have any further questions, feel free to reach out to our support team—we’re here to help. <br>


# “Just a Moment...” Loading Screen

This error appears when OnlyFans is verifying your connection.

<figure><img src="/files/nKsAYRIf2w5CKVEsn4SE" alt=""><figcaption></figcaption></figure>

## Understanding the Issue

The loading screen may appear due to various reasons.&#x20;

1. **Server connection**

OnlyFans is attempting to establish a connection with the server. This is part of the platform’s security and verification process.&#x20;

2. **Unstable Network**

A slow or interrupted internet connection can cause prolonged loading times.

## Solution

1. **Wait**

In most cases, the page will load automatically within 15–30 seconds.

2. **Refresh the Page**

Press Ctrl + R (Windows) or Cmd + R (Mac) to reload the page.

3. **Change Network**

Switch from Wi-Fi to mobile data (or vice versa) to rule out local connectivity issues.

4. **Switch Proxies**

Try changing your proxy. See[ instructions here](https://docs.onlymonster.ai/onlymonster-browser/proxy-management).&#x20;

5. **Enable VPN**

Turn on your VPN and refresh the page.

If you still encounter the error after trying these steps, please contact our support team.&#x20;

<br>


# General Information

Mimic AI is a chat assistant that helps with fan conversations. It carries the chat forward through the early stages and hands it back to the user when the fan is ready for a stronger next step — like buying content, asking for more, or anything that needs a human touch.

Mimic AI settings are managed in the **OnlyMonster Control Panel.** Mimic AI runs in the OnlyFans interface — you can turn it on for a specific chat from the toolbar, and review its account-wide status from the side dock.

### In This Section

* [Mimic AI in Chats](/mimic-ai/mimic-ai-in-chats) — how Mimic AI works in the OnlyFans interface: toolbar, side dock, widget, conversation stages, stop/finish reasons, and starting Mimic manually or from Auto Messages.
* [Mimic Overview](/mimic-ai/mimic-overview) — Mimic AI usage and credit spend per account for a chosen period.
* [Mimic AI Settings](https://docs.onlymonster.ai/mimic-ai/mimic-ai-settings) — the active session limit for Mimic AI.
* [Disclosure](/mimic-ai/disclosure) — an optional notice that tells fans they're chatting with AI.
* [Persona Setup](/mimic-ai/persona-setup) — the profile Mimic AI uses to speak naturally and answer questions as the account.
* [Tone of Voice](/mimic-ai/tone-of-voice) — how Mimic AI sounds in chats: writing style, vocabulary, emojis, and typing habits.
* [Autofill Persona](/mimic-ai/autofill-persona) — an AI tool that reads recent chats and fills Persona fields automatically.

### Activating Mimic AI on an Account

To launch Mimic AI on an account, two setup parts must be completed: **Persona** (the Creator Persona tab) and **Tone of Voice** (set by default, can be changed). The current setup progress is shown on the main Mimic AI page in the Control Panel for each account.

{% @arcade/embed flowId="r6lVysbodaYTyEqNhTRI" url="<https://app.arcade.software/flows/r6lVysbodaYTyEqNhTRI/view>" %}

| Status       | Progress | Can Activate Mimic? |
| ------------ | -------- | ------------------- |
| Let's Begin  | 0%       | No                  |
| Almost Ready | 1–24%    | No                  |
| Ready to Go  | 25–99%   | Yes                 |
| Maxed Out    | 100%     | Yes                 |

The main Mimic AI page also includes a global switch — **Enable Mimic for Organization** — and a per-account switch in the account list. **Both must be on for Mimic AI to be usable on a given account**.

## Settings Menu

Mimic AI settings are organized into 4 tabs:

| Tab             | Purpose                                                      | Affects Progress? |
| --------------- | ------------------------------------------------------------ | ----------------- |
| Creator Persona | The profile Mimic AI uses to speak as the account.           | Yes               |
| Tone of Voice   | How Mimic AI sounds in chats.                                | No                |
| Settings        | The active session limit for Mimic AI                        | *No*              |
| Disclosure      | An optional notice that tells fans they're chatting with AI. | No                |

Only **Creator Persona** counts toward activation progress. **Tone of Voice** is set by default (and can be customized), while **Settings** and **Disclosure** are optional and do not affect the progress bar or activation status.

## Credits

Mimic AI runs on credits, shared across the organization.

* **Each message Mimic AI sends costs 5 credits**. Only messages Mimic AI sends count.
* The organization's live **Credits Balance** and a **Buy Credits** button are shown in the top-right of the Mimic Overview tab. Credits can be topped up at any time.
* **If the balance drops below 100 credits, Mimic AI stops** its active conversation and does not start new ones.
* If **credits run out** during an active session, **Mimic AI finishes** the current generation and stops.

For usage and credit spend per account, see the [Mimic Overview](/mimic-ai/mimic-overview) article.

## Permissions

Access to Mimic AI is controlled by 3 permissions:

* **Start/Stop Mimic** — lets a user turn Mimic AI on and off in chats in the OnlyFans interface.
* **View Mimic AI Settings** — lets a user open and view Mimic AI settings.
* **Edit Mimic AI Settings** — lets a user change Mimic AI settings (Creator Persona, Tone of Voice, Settings, and Disclosure).

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Mimic AI in Chats

Mimic AI runs in the OnlyFans interface, where users can turn it on for specific chats and review its status across the account. This article covers how Mimic AI appears in chats, what each interface element shows, and how Mimic AI hands a chat back to the user.

Note: For Mimic AI settings, see Persona Setup and Tone of Voice. For an overview of the feature, see the Mimic AI article.

## Interface Elements

Users interact with Mimic AI through three areas of the OnlyFans interface: the toolbar, the side dock, and the Mimic AI widget.

<figure><img src="/files/DvO5aEbxelKv8VH3ZJlE" alt=""><figcaption></figcaption></figure>

### Toolbar

The toolbar lets the user turn Mimic AI on for a specific chat.

* Clicking the Mimic AI button enables Mimic AI in the current chat.
* After Mimic AI is enabled, the toolbar updates to show the current conversation stage, remaining time, and a button to turn Mimic AI off.
* The message input area changes while Mimic AI is working — it indicates that the conversation is being handled by Mimic AI, and manual messages cannot be sent.

### Side Dock

The side dock shows all chats where Mimic AI is currently active or needs attention.

When Mimic AI is turned on in a chat, that chat appears in the side dock. Each item displays:

* Fan name and nickname
* Current Mimic AI stage
* Button to turn Mimic AI off
* Button to open the chat in a new tab

### Mimic AI Widget

The Mimic AI widget shows the latest Mimic AI summary for the current chat. When the user opens a chat, the widget displays:

* Latest stop or finish reason
* Session duration
* Message count — including how many messages were sent by AI and by the fan

## Conversation Stages

Mimic AI works through 4 possible conversation stages. The current stage is visible in both the toolbar (for the open chat) and the side dock (for each active Mimic AI chat).

| Stage      | Description                                                        |
| ---------- | ------------------------------------------------------------------ |
| Greetings  | Mimic AI starts or re-opens the conversation.                      |
| Small Talk | Mimic AI keeps the conversation warm and natural.                  |
| Flirting   | Mimic AI moves the chat into a more playful stage.                 |
| Follow Up  | Mimic AI starts a conversation if the chat has previous messages.  |
| Closing    | Mimic AI closes the conversation or prepares it for user takeover. |

### How Mimic AI Picks the Starting Point

When a Mimic AI session is enabled in a chat, Mimic AI writes first — regardless of whether the last message is from the fan or from the model. It reads the chat context — including forwarded messages and which message the fan is currently replying to — so it doesn't lose track of the conversation, determines the right stage (Greetings, Small Talk, etc.), and starts the conversation.

<figure><img src="/files/rpbceyhVSupc2frIWSg8" alt=""><figcaption></figcaption></figure>

The goal of Mimic AI is to handle early conversation flow and bring the fan closer to buying or asking for more content. When the chat reaches the right moment, Mimic AI stops or finishes so the user can take over.

Note: If Disclosure is enabled, Mimic AI sends the disclosure notice before its first message in the chat.

## Finish and Stop Reasons

Mimic AI ends a session in one of two ways: it finishes the chat when the conversation reaches a natural handoff point, or stops the chat when something needs the user's attention.

<figure><img src="/files/aqgDZsuZS79QJ7LBcgE0" alt=""><figcaption></figcaption></figure>

### Finish Reasons

| Reason          | Description                                                |
| --------------- | ---------------------------------------------------------- |
| Ready to Pay    | The fan is ready to buy or discuss payment.                |
| Ready for More  | The fan is ready for more content or a stronger next step. |
| Content Request | The fan asks for content.                                  |
| Time is Over    | The Mimic AI session time ended.                           |
| Goodbye Sent    | Mimic AI sent a closing message.                           |

### Stop Reasons

| Reason           | Description                                                     |
| ---------------- | --------------------------------------------------------------- |
| Fan Sent Content | The fan sent content in the chat.                               |
| Fan Sent a Tip   | The fan sent a tip.                                             |
| Fact Check       | Mimic AI needs the user to confirm or provide a missing detail. |
| Human Check      | The fan asks something that should be handled by a human.       |
| Technical Issue  | Mimic AI stopped because of a technical problem.                |
| Offtop           | The chat moved outside the supported conversation flow.         |

Note: Mimic AI also ends sessions when the organization is low on credits — it finishes active sessions and does not start new ones once the balance drops below 100 credits. See Credits.

## Escalated Chats

A chat becomes escalated when Mimic AI stops or finishes and the user needs to review it.

When this happens:

* The side dock shows the updated status and reason.
* The user receives a notification in the top-right corner with the same reason.
* The chat remains in the side dock so the user can find it easily.
* After the user sends one manual message in that chat, it is removed from the escalated list.

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

## Starting Mimic AI from Auto Messages

Mimic AI can also be started automatically from an Auto Messages trigger. This is configured in the Auto Messages campaign's Apply Action step — see the [Auto Messages](https://docs.onlymonster.ai/members-features/auto-messages) article for setup.

Behavior depends on the trigger:

* **Online, Expiring Soon, Expired** — Mimic AI starts in the chat as usual, following the same logic as when enabled manually: it checks the last message and either replies (if it's from the fan) or sends a follow-up (if it's from the member).
* **Welcome** — Mimic AI starts in the **New Subscriber** stage instead, opening the conversation with a new-fan-specific approach.

Once started this way, Mimic AI stays active in the chat for 1 hour. If the fan replies within that window, Mimic AI continues the conversation as usual.<br>


# Mimic Overview

The Overview tab shows Mimic AI usage and credit spend per account for a chosen period. The organization's live Credits Balance and a Buy Credits button are in the top-right.

{% hint style="info" %}
Note: For an overview of Mimic AI and how it works in chats, see the [Mimic AI ](/mimic-ai/mimic-ai-in-chats)article. For how credits are charged and low-balance behavior, see [Credits](/mimic-ai/general-information#credits).
{% endhint %}

<figure><img src="/files/ge5hIS0B3sOywVM9TuIy" alt=""><figcaption></figcaption></figure>

## Filters

* **Accounts** — multi-select for accounts and account groups. All accounts are selected by default.
* **Time Range** — pick any period with the datepicker.

Credits Balance is live and does not depend on the time range. Everything else reflects the selected period.

## Summary Tiles

Cards summarize the selected accounts and period.

| Tile            | Meaning                                                         |
| --------------- | --------------------------------------------------------------- |
| Credits Spent   | Total credits Mimic AI spent.                                   |
| Messages Sent   | Total messages Mimic AI sent across all accounts.               |
| Total Sessions  | Sessions where Mimic AI sent at least one message.              |
| Active Time     | Total time Mimic AI worked across all sessions.                 |
| AVG Finish Rate | Average rate of sessions Mimic AI finished across all sessions. |

## Accounts Table

One row per account, plus a Summary row. The table is searchable, and every numeric column is sortable.

| Column            | Meaning                                            |
| ----------------- | -------------------------------------------------- |
| Account           | Avatar, name, and username.                        |
| Messages          | Messages Mimic AI sent.                            |
| Credits Spent     | Credits Mimic AI spent (5 credits per message).    |
| Total Sessions    | Sessions where Mimic AI sent at least one message. |
| Finished Sessions | Sessions Mimic AI finished (see reasons below).    |
| Finish Rate       | Rate of sessions Mimic AI finished.                |
| Stop Rate         | Rate of sessions Mimic AI stopped.                 |

## Definitions

| Term                            | Definition                                                                                                       |
| ------------------------------- | ---------------------------------------------------------------------------------------------------------------- |
| Finish Rate / Finished Sessions | Sessions Mimic AI finished with: Ready to Pay, Ready for More, Content Request, Fan Sent a Tip, or Goodbye Sent. |
| Stop Rate                       | Sessions Mimic AI stopped with: Fact Check, Offtop, Human Check, Fan Sent Content, or Time Is Over.              |
| Credits                         | 5 credits per AI message. Only messages Mimic AI sends count.                                                    |

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Mimic AI Settings

Settings is an additional Mimic AI setup tab. It controls how many Mimic AI sessions can run at the same time on the account.

Note: Settings is optional and does not affect activation progress. For the required setup parts, see [Persona Setup](/mimic-ai/persona-setup). For an overview of the feature, see the [Mimic AI article](/mimic-ai/general-information).

### Active Session Limit

The active session limit sets the maximum number of Mimic AI sessions that can run at once.

* Default: No limit
* Range: 100–1000

When the active session limit is reached, Mimic AI does not start new sessions until a running session ends.

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Disclosure

Disclosure is an additional Mimic AI setup tab. It lets you automatically tell fans when they're chatting with AI.

{% hint style="info" %}
Note: Disclosure is optional and does not affect activation progress. For the required setup parts, see Persona Setup and Tone of Voice. For an overview of the feature, see the Mimic AI article.
{% endhint %}

### Why Disclosure Exists

In some regions, the law requires that a person is told when they're communicating with an AI-based agent (for example, under the EU AI Act). Disclosure lets you meet this requirement automatically. Whether to enable it is entirely up to you.

<figure><img src="/files/H0DrRmvmZRNbb2WaWCBG" alt=""><figcaption></figcaption></figure>

### Notify Fans They're Chatting with AI

The Notify fans they're chatting with AI toggle controls the feature. It is off by default.

When the toggle is on, the fan receives a notice that they're now chatting with an AI agent. This notice is sent automatically every time Mimic AI is enabled in a chat, before the conversation starts.

The disclosure notice is a separate message, sent outside the normal Mimic AI message flow.

### Notification Text

The Disclosure tab holds the text of the disclosure notice — the message the fan sees before Mimic AI begins the conversation.

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Persona Setup

Persona (the Creator Persona tab in Mimic AI settings) is the first of the two required setup parts for launching Mimic AI on an account. It is the profile Mimic AI uses in chats to answer questions and sound like the account.

Persona gives Mimic AI the background it needs to speak naturally. The more details you add, the better Mimic AI can keep conversations personal and believable.

Note: For an overview of Mimic AI and how it works in chats, see the Mimic AI article.

<figure><img src="/files/EhJm2DI6QamIjBD7vquy" alt=""><figcaption></figcaption></figure>

## Minimum Requirement

Users must complete the required Persona basics before Mimic AI can be used on an account. The 5 required fields are:

* Creator Name
* Age
* Location
* Occupation
* Hobbies & Interests

These 5 fields are the minimum starting point for Persona setup.

## Progress

Persona setup progress is shown on the left side of the page. The progress bar is the same setup progress bar displayed on the main Mimic AI page.

* The first 5 required fields fill the progress to 25%.
* The remaining 75% is distributed evenly across all remaining Persona tags, including inactive ones.

### Activation Rule

Reaching 25% means the required Persona basics are completed. This is the minimum Persona level needed as part of account activation readiness (status Ready to Go on the main Mimic AI page).

## Categories

Persona is divided into 7 main categories: BIO, Look, Daily Life, Personality, Love & Relationships, Spicy Side, and Creator Life.

#### BIO

BIO covers the basic identity and personal background of the account.

* Required: Creator Name, Age, Location, Occupation, Hobbies & Interests
* Optional: Nickname, Birthday, Where I Grew Up, Who I Live With, Languages, Background, Education, Beliefs

#### Look

Look describes appearance and visual details. All fields are optional.

* Body, Hair, Eyes, Tattoos, Piercings, Special Features, Fitness, Style

#### Daily Life

Daily Life helps Mimic AI talk about routines, interests, and everyday habits. All fields are optional.

* Pets, Morning, Food I Love, Cooking, Music, Movies & Shows, Books & Podcasts, Games, Travels, Car, Night Out or Night In, How I Shop, Current Obsession, Drink

#### Personality

Personality helps Mimic AI sound more human and specific. All fields are optional.

* Me in 3 Words, Personality Type, Biggest Flex, Insecurity, Unpopular Opinion, Guilty Pleasure, Dreams, Fears, Proudest Moment, Most Embarrassing Moment, Weird Habits, Things That Annoy Me, Hidden Talent, When Stressed

#### Love & Relationships

This section helps Mimic AI answer relationship and dating questions more naturally. All fields are optional.

* Relationship Status, What I Find Attractive, Love Language, Perfect Date, Dating Red Flags, Best Friend, Family, Ex Story, How I Am in Love

#### Spicy Side

This section adds personal preference details for more intimate chat topics. All fields are optional.

* Turn Ons, Turn Offs, Fantasies, Compliments I Love, What Sets the Mood, Boundaries, Slow Down Phrase, After Intense Chat, Spicy Story, Kinks

#### Creator Life

Creator Life explains the creator side of the account and how it connects with fans. All fields are optional.

* Why I Started, Content Known For, Content I Love Making, Topics I Love in Chat, Topics I Avoid, How I Treat Fans, How I Sell Content, Platforms

## How to Add Information

Each field is shown as a tag. Clicking a tag turns it into an input field where you can type the detail.

* Mimic AI works better with descriptive, natural-sounding details rather than short answers. Better detail usually leads to better chats.
* An input stays highlighted in yellow until you enter 20 characters.
* The field still counts toward the profile even if the text is shorter than 20 characters.

Tip: To speed up Persona setup, use Autofill Persona — Mimic AI will read recent chats on the account and suggest details automatically.

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Tone of Voice

Tone of Voice is the second required setup part for launching Mimic AI on an account. It defines how Mimic AI sounds in chats — including writing style, vocabulary, emojis, and typing habits.

{% hint style="info" %}
Note: For an overview of Mimic AI and how it works in chats, see the [Mimic AI](/mimic-ai/general-information) article.
{% endhint %}

## Default Setup

Tone of Voice usually does not require extra setup. One of the available templates is selected by default. You can keep it as-is or customize it if you want a different chat style.

<figure><img src="/files/FwA5UQPGbid5oyosLTx0" alt=""><figcaption></figcaption></figure>

### Templates

There are 6 Tone of Voice templates:

| Template             | Style                              |
| -------------------- | ---------------------------------- |
| Lazy Flirt (default) | Low effort texting vibe.           |
| Slavic Girl          | Polite stranger vibe.              |
| Confident Tease      | Cool and confident.                |
| Mystery Girl         | Reserved and calm.                 |
| Bubbly Cutie         | Playful and upbeat.                |
| Girl Next Door       | Warm, casual, and easy to talk to. |

Each template includes the following sections: Persona Summary, Writing Style, Vocabulary, Emoji Policy, and Typing Typos. Persona Summary cannot be edited. All other sections can be customized.

## Persona Summary

Persona Summary explains the overall tone of the selected template. It describes how the persona talks, their texting style, attitude, and energy.

This field is about tone, not biography, and cannot be edited.

### Writing Style

Writing Style controls how messages look and flow. You can edit Capitalization, Punctuation, Message Splitting, and Typing Speed.

#### Capitalization

| Option        | Behavior                                                                   |
| ------------- | -------------------------------------------------------------------------- |
| Normal        | Sentences start with a capital letter.                                     |
| all lowercase | Everything is lowercase, like casual texting.                              |
| Casual Mix    | Mostly lowercase, but names, places, and important words stay capitalized. |

#### Punctuation

| Option     | Behavior                                                                                     |
| ---------- | -------------------------------------------------------------------------------------------- |
| Normal     | Standard punctuation is used.                                                                |
| Relaxed    | Periods at the end of sentences are dropped, but question marks and exclamation points stay. |
| Minimal    | Most punctuation is removed, but question marks stay.                                        |
| Expressive | Extra punctuation is added for emphasis, like ???, !!!, or trailing dots.                    |

#### Message Splitting

| Option      | Behavior                                                                     |
| ----------- | ---------------------------------------------------------------------------- |
| One Message | Everything is sent as one message.                                           |
| Up to 2     | The reply can split into two messages when it feels natural.                 |
| Smart Split | Longer replies can split into 2–3 messages, while short replies stay as one. |
| Rapid Fire  | The reply can split into up to 5 short messages, like fast texting.          |

#### Typing Speed

| Option  | Behavior                                                 |
| ------- | -------------------------------------------------------- |
| Default | Replies are sent within 20–30 seconds.                   |
| Custom  | Adds the specified delay (10–60 seconds) to every reply. |

Once the Mimic AI is turned on in a chat, the first reply always takes 2–3 minutes, since Mimic AI is analysing the conversation before responding.

### Vocabulary

Vocabulary controls preferred words, blocked words, and laughter style. You can edit Favorite Words, Forbidden Words, and Laughter Style.

* Favorite Words — words Mimic AI should use naturally when they fit.
* Forbidden Words — words Mimic AI should never use.
* Laughter Style — the way Mimic AI laughs in chat.

#### Laughter Style Options

haha, lol, LMAO, hehe, jajaja

### Emoji Policy

Emoji Policy controls how often Mimic AI uses emojis and which emojis are allowed. You can edit Emoji Frequency, Allowed Emojis, and Blocked Emojis.

#### Emoji Frequency

| Option         | Behavior                     |
| -------------- | ---------------------------- |
| None           | No emojis are used.          |
| Rare           | At most 1 emoji per message. |
| Sometimes      | 1–2 emojis per message.      |
| Often          | 2–4 emojis per message.      |
| Emoji Overload | Emojis can appear often.     |

#### Emoji Lists

* **Allowed Emojis** — only these emojis should be used.
* **Blocked Emojis** — these emojis should never appear.

### Typing Typos

Typing Typos makes messages feel more like fast, casual texting. You can edit typo Intensity and turn specific typo types on or off.

#### Intensity

| Option | Behavior                                                      |
| ------ | ------------------------------------------------------------- |
| None   | No typos are added.                                           |
| Light  | A typo may appear once in a while.                            |
| Medium | Typos appear more often and feel like fast, careless texting. |

#### Typo Toggles

| Toggle                    | Behavior                                 |
| ------------------------- | ---------------------------------------- |
| Double punctuation        | A comma or period may appear twice.      |
| Missing space after comma | The space after a comma may be skipped.  |
| Extra letters             | A letter may repeat inside a word.       |
| Missing letter            | A letter may be skipped in longer words. |

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>


# Autofill Persona

Autofill Persona helps users fill Persona fields using AI. It reads recent chats on a specific account and suggests details that can fit into available Persona fields.

Instead of filling every field manually, you can let AI extract possible details from past conversations — making Persona setup much faster.

Note: For an overview of Persona and how it's structured, see the Persona Setup article.

## How It Works

Autofill Persona uses chats written in OnlyMonster on the selected account. It checks recent conversations where there was actual chat activity. The more chat history an account has, the more details Autofill Persona may find.

<figure><img src="/files/j11mYq2JDmwg1RpPzAj6" alt=""><figcaption></figcaption></figure>

### Quick Setup Modal

If an account has no filled Persona yet, opening Persona settings shows a Quick Setup modal.

The modal explains that:

* AI can read recent chats and build Persona details for you.
* Processing may take up to 10 minutes.

## How to Run Autofill

You can start Autofill in one of two ways:

* From the Quick Setup modal — click Start Setup to begin.
* From the left-side menu in Persona settings — click the Autofill Persona button anytime.

There's no need to stay on the page while Autofill is running. The result will be saved as a draft when processing is finished.

After Autofill starts, a loading bar appears and shows the current processing stage. When Autofill is complete, the account list shows the status Persona Is Ready.

### Reviewing the Result

Autofilled details are saved as a draft before they go live. When you open Persona settings after Autofill is done:

* A toast appears in the bottom-right corner showing Added {n} new details from chats.
* You can review, edit, save, or cancel the autofilled changes.

#### AI-Filled Indicators

Small blue dots appear on tabs and input fields where AI found and filled information. These dots help you quickly find new AI-suggested details.

* The dots disappear after you save the settings or edit those fields.
* The draft remains until you click Save Changes or Cancel.
* If you leave the page without saving or canceling, the draft stays available.

### Running Autofill Again

You can run Autofill again later — for example, after a week or more.

* Autofill only adds new facts that are not already filled in.
* It does not overwrite existing Persona details.

If you need help or run into any issues, feel free to reach out to our Support Team via the chatbox in the bottom-right corner.

<br>




---

[Next Page](/llms-full.txt/1)

