> For the complete documentation index, see [llms.txt](https://docs.onlymonster.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.onlymonster.ai/management-system/message-tracker.md).

# Message Tracker

Message Tracker is a feature in OnlyMonster that lets you monitor your team's chatting activity in real-time. It provides a centralized view of all messages sent by your team members, enabling you to oversee conversations and quickly navigate to any chat when needed.

This centralized monitoring system significantly improves management efficiency by allowing you to track messaging activity across your organization from a single location.

{% hint style="info" %}
Message Tracker is available for both **OnlyFans** and **Fansly** accounts. Use the **Platform** selector to switch between them — all filters, table columns, and export work the same way for both platforms.
{% endhint %}

### How It Works

Messages appear in the Message Tracker within seconds of being sent. Even with a high message volume, all messages are loaded quickly and simultaneously, ensuring smooth real-time tracking.

Messages in the Message Tracker are stored **for 3 months** from the date they were sent. This allows managers to review past conversations and verify team interactions whenever necessary.

### Message Tracker Overview

The Message Tracker provides a detailed, real-time view of all messages sent by your team. It displays message data in a comprehensive table view, with built-in filters and precise information for each message.

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#### Filtering Options

You can filter messages using the following parameters:

* **Platform** - Select the platform whose messages you want to view: **OnlyFans** or **Fansly**. Messages from one platform are displayed at a time.
* **Accounts** - View messages sent from specific accounts of the selected platform. At least one account must be selected to display messages.
* **Sender** - Filter messages by the team member who sent them
* **Time Range** - Select the period for which you want to view messages
* **Price** - Filter by message type based on paid status:
  * **All** — all messages
  * **Paid** — paid messages
  * **Free** — free messages
* **Reply Time** - Filter by message response time

#### Table Columns

The Message Tracker displays the following information:

**Message** - The content of the sent message. If the message text is too long to display, hover over it to view the full text. Note: media previews are not currently supported.

**Sender** - The name of the team member who sent the message.

**Account** - The account from which the message was sent.

**Fan** - The fan's ID displayed with a clickable link. Clicking the ID copies the fan's profile link to your clipboard. To open the chat with the fan, go to the account's profile on the corresponding platform (OnlyFans or Fansly) and paste the copied link into a new tab.

**Sending Time** - The date and time the message was sent, displayed in the organization time zone.

**Reply Time** - The time elapsed since the fan's previous message. If more than 1 hour has passed, this field remains empty, as this indicates the start of a new conversation.

**Input Method** - The method used to send the message. Available options include:

* **Manual** - messages typed manually by chatters
* **Copy-pasted** - messages sent using copy and paste
* **AI** - messages generated using AI Assistant
* **Template** - messages sent from saved templates

**Price** - The price of the sent message (if applicable).

**Purchased** - Indicates whether the message was purchased by the fan.

### Export

You can export Message Tracker data using the **Export** button in the top-right corner of the page. Two formats are available:

* **Export to CSV**
* **Export to XLSX**

The export includes messages that match the currently selected platform and filters.

{% hint style="info" %}
The **Export** button becomes active once at least one account is selected in the **Accounts** filter.
{% endhint %}

### Permissions

Access to the Message Tracker is controlled through permissions.

Team members must have the Message Tracker permission enabled in their role settings to view and use this feature.

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