# Proxy Management

## What is proxy?

A proxy is an intermediary server that forwards requests from a user to a website and back, hiding the user’s real IP address in the process.

For organizations that have numerous employees at different levels, it’s crucial to ensure all team members are using a single IP address that is securely protected and assigned to the account.

## How to configure proxies in OnlyMonster?

{% @arcade/embed flowId="RhaCgOsFJtAt9VplfjN5" url="<https://app.arcade.software/flows/RhaCgOsFJtAt9VplfjN5/edit>" %}

## Choosing the optimal proxies

We understand how important proxy settings are, which is why we offer several options for our customers. This allows each organization to select the best option for their needs:

* [Primary proxies](https://app.gitbook.com/o/OP9SIrm297wHedtXZCMr/s/J3tUjWV0i06zjZEIvwPN/~/changes/67/onlymonster-browser/proxy-management#primary-provider-proxies)
* [Manual proxies](https://app.gitbook.com/o/OP9SIrm297wHedtXZCMr/s/J3tUjWV0i06zjZEIvwPN/~/changes/67/onlymonster-browser/proxy-management#manual-proxies)

### **Primary Provider Proxies**

Primary Provider proxy is recommended by OnlyMonster proxy setup.

Three options are available: **Germany**, **Singapore**, or the **USA**. The decision should be based on the location of the team working on the account.

Team’s location - recommended region:

**Europe - Germany**

**Central and South Asia - Singapore**

**For other regions, the best option is the USA.**

{% hint style="info" %}
**When selecting a region, make sure that the required section is marked as “Selected”**
{% endhint %}

<figure><img src="https://3576754298-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJ3tUjWV0i06zjZEIvwPN%2Fuploads%2FtnPugozKh3QAInscq8zo%2FScreenshot%202025-03-05%20at%2015.38.25.png?alt=media&#x26;token=3caba235-8c89-482d-b784-8b21eb8bef8a" alt=""><figcaption></figcaption></figure>

***What are the advantages of primary proxies we suggest using? These are unique and stable proxies, allowing you to change IP up to 10 times a day. They are provided by one of the most reliable vendors on the market.***

### **Manual Proxies**

If it’s necessary to use your organization’s custom proxies, our system also supports **SOCKS5** proxies. To set this up:

* Open **Settings**.
* Fill in the required fields.
* Click **Save** (1).
* Once saved, you can **select and activate the proxy** (2).

<figure><img src="https://3576754298-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJ3tUjWV0i06zjZEIvwPN%2Fuploads%2FhSjAjo7zqwLvXXeg5JRq%2FScreenshot%202025-03-05%20at%2015.41.05.png?alt=media&#x26;token=553ffeef-b547-49c4-999c-792f8d1366aa" alt=""><figcaption></figcaption></figure>

## Understanding Proxy Stability and Troubleshooting

{% hint style="info" %}
**Please note! Even the best providers cannot guarantee 100% uninterrupted operation. Since the request travels a long distance, issues can sometimes arise, causing connection drops or weak performance. In such cases, the profile or certain sections may load slowly or not load at all.**
{% endhint %}

### **How to handle common proxy issues?**

Several factors can cause loading issues. To determine whether the issue is related to proxy performance, follow the next simple steps.

### **Checking the connection and troubleshooting**

Perform two [speed tests](https://www.speedtest.net/):

* One in your regular browser.
* One in a separate tab from the account.

<figure><img src="https://3576754298-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJ3tUjWV0i06zjZEIvwPN%2Fuploads%2FfskOCn322fiVBl6loifM%2FScreenshot%202025-03-05%20at%2015.49.59.png?alt=media&#x26;token=b746d670-9f56-4e71-b94f-822ffba61978" alt=""><figcaption></figcaption></figure>

Click on the profile picture and open a new tab for the test. If the regular browser's speed test shows over 50 Mbps, but the account has significantly lower results, **switching the IP or proxy may be necessary**.

To do this:

* Go to the **Accounts** tab.
* Open **Settings**.
* Click **Switch IP** to change to another proxy without changing the country.

If the issue persists, please contact support.

<figure><img src="https://3576754298-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJ3tUjWV0i06zjZEIvwPN%2Fuploads%2FCMaW0NfH31nyWalileF7%2FScreenshot%202025-03-05%20at%2015.43.21.png?alt=media&#x26;token=9fff183d-3e6e-4ec4-9b37-4d0606e57927" alt=""><figcaption></figcaption></figure>

For more information on adding and managing accounts, please refer to the article [Account Management.](https://docs.onlymonster.ai/team-and-security-management/account-management)&#x20;