> For the complete documentation index, see [llms.txt](https://docs.onlymonster.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.onlymonster.ai/team-and-security-management/disconnect-account.md). # Disconnect Account An account can be disconnected from the organization it's connected to. Disconnection is handled by the Support Team upon request. It isn't an action you can perform yourself in the panel. #### What Changes Once the account is disconnected: * It's removed from the organization's Accounts tab and from the sidebar * Its OnlyMonster plan is deactivated * All assigned team members lose access to the profile ### Active Plan If the account has an active OnlyMonster plan, a disconnection request can be submitted in two ways: * **From the organization** — by the organization owner, or by a person the owner has authorized to act on their behalf * **From the creator** — by the owner of the page In both cases, the Support Team will verify the identity/ownership of the requester before processing the request. The Support Team may request additional confirmation and may pause processing until it is provided. When the request comes from the creator, the organization will be notified that a disconnection request has been received. Once ownership is confirmed, the account is disconnected from the organization within 7 days. Disconnecting an account in OnlyMonster only removes the account's connection to the organization within the platform. It does not terminate, modify, or otherwise affect any separate agreement between the creator and the organization; any obligations under that agreement remain a matter between the parties. ### Inactive Plan If the account's plan is Inactive, the account isn't in paid use by the organization. Either side — the organization or the creator — can ask for the disconnection. ### Sending a Request If the account has an active OnlyMonster plan and the organization isn't disconnecting it, the creator can request the disconnection directly. To do that, write to and provide a link to the account's profile. The Support Team will reply with the next steps and let you know if anything else is needed. *For information about what happens to account data after disconnection, see the* [*Privacy Policy*](https://onlymonster.ai/privacy_policy)*.* --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.onlymonster.ai/team-and-security-management/disconnect-account.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.