Onlymonster Docs
  • TEAM & SECURITY MANAGEMENT
    • Connect Creator
    • Creator Management
    • Team management
    • Roles & Permissions
    • Permissions Library
    • Manage Account Information
    • Restricted Words
  • ONLYMONSTER BROWSER
    • OnlyMonster Browser Setup Guide
    • Proxy Management
    • OnlyMonster Menu Bar
  • MANAGEMENT SYSTEM
    • Media Hub
    • Dashboard Overview: Comprehensive Metrics for Your Business
    • Creator Insights
    • Chatter shifts
    • Chatter Metrics
    • Traffic Metrics
    • Promo Auto-Renewal
    • Auto Follow Expired Fans
    • Agency Settings
  • CHATTER FEATURES
    • Priority Mass Messages
    • Message Templates/Scripts
    • Vault Management 2.0
    • Follow-Up Message
    • Advanced Fan Information
    • Fan Labels & Tags
    • Lists Automation
    • Custom Emoji Bar
    • Enabling Notifications on OnlyMonster
    • Real-Time Alerts
    • OnlyMonster Customization with CheckBox
  • Quick Reply
  • AI MAGIC ASSISTANT
    • AI Translator
    • OnlyMonster AI 2.0: A Guide to Default AI Modes
    • AI Smart Enhancements: Customizing Onlyfans Chat for Natural Conversation
    • Boost Your Content Strategy with AI Magic Box
    • AI Settings: Button Configurations Guide
    • AI Auto-Generate Feature
    • AI Fan Persona - Insights from Chat
    • Boosting Fan Engagement with AI-Powered Priority Mass Messages
  • BILLING & PRICING
    • Plans and Pricing
    • Payment Guide
  • TROUBLESHOOTING
    • OnlyMonster Browser Troubleshooting Guide
    • Advanced OnlyMonster Settings for troubleshooting
    • Forgot Password
    • “Proxy Missing” Error
    • "Allow 3 seconds" Error
    • “Too many requests. Try again later” Error
    • “Session Synchronization Error”
    • “Account Error”
    • “Wrong Creator” Error When Attempting to Log Into a Profile
    • “Sync Error ‘timeout of 40000ms exceeded’”
    • “DiscardVirtualMemory” Error
    • “Captcha wrong” error
    • “Something Went Wrong” Error
    • “Just a Moment...” Loading Screen
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  • OnlyMonster Browser won't run
  • 1. Reboot Your Computer
  • 2. Check Your Operating System
  • 3. Check for Antivirus or Firewall Interference
  • To resolve this:
  • Gray Screen After Launching Browser
  • Other Common Errors
  • Type 1: Sidebar Loaded, but OnlyFans Profiles Not Displaying
  • Type 2: Sidebar Loaded, but Profile Pages Stuck on Gray Screen
  • Type 3: “Update Check Failed” Error on Windows
  • Type 4: “Error Loading Application Data”
  • Type 5: Proxy Issues

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  1. TROUBLESHOOTING

OnlyMonster Browser Troubleshooting Guide

If the OnlyMonster Browser doesn’t run (an error is displayed, or the application does not open), follow these steps to troubleshoot

OnlyMonster Browser won't run

1. Reboot Your Computer

Rebooting your computer periodically helps applications run faster and more smoothly. If the browser doesn’t launch, reboot your PC and try again.

2. Check Your Operating System

OnlyMonster Browser is optimized for Windows 10 and macOS 11.0 or later. If you're using an older version, please update your operating system to the required version.

3. Check for Antivirus or Firewall Interference

Antivirus or firewall software may block the browser for the following reasons:

— Blocking executable files: Some antivirus programs mistakenly flag the browser as unsafe and block it.

To resolve this:

— Disable your antivirus and firewalls: Temporarily turn off your antivirus and firewall to check if they’re causing the issue. For Windows users, ensure that Windows Defender Antivirus and Windows Firewall are also disabled. Follow these steps:

How to Disable Windows Defender Antivirus:

  • Open the Start Menu and search for Windows Security.

  • Click on Virus & Threat Protection.

  • Under Virus & Threat Protection Settings, click Manage Settings.

  • Toggle off Real-time protection to temporarily disable Windows Defender.

How to Disable Windows Firewall:

  • Open the Start Menu and search for Windows Defender Firewall.

  • Click on Turn Windows Defender Firewall on or off in the left panel.

  • Select Turn off Windows Defender Firewall for both Private and Public network settings.

After disabling the antivirus and firewall, try launching OnlyMonster Browser again.

Gray Screen After Launching Browser

If the browser opens but displays a gray screen and doesn’t load further, try the following:

  • Ensure your antivirus and firewall are disabled (as described above).

  • Check your internet connection: make sure your connection is stable and meets the minimum speed requirement of 50 Mbps.

  • Verify your internet service provider is not blocking the browser: try connecting through a different network or using a VPN.


Other Common Errors

Type 1: Sidebar Loaded, but OnlyFans Profiles Not Displaying

If the sidebar loads but OnlyFans profiles do not display and the OnlyMonster loader keeps freezing:

  • Disable OnlyFans Proxy Bypass: Go to OnlyMonsterAI > Settings > Disable OnlyFans Proxy Bypass. (On Windows OS, right-click the monster icon to find the settings.)

Type 2: Sidebar Loaded, but Profile Pages Stuck on Gray Screen

  • For macOS: Delete the application and download it again.

  • For Windows: Close the application, open Task Manager, and end all processes associated with OnlyMonster Browser. Then, restart the application.

Type 3: “Update Check Failed” Error on Windows

If you encounter this error, click the Run anyway link to proceed.

Type 4: “Error Loading Application Data”

If this error occurs, close the application, wait 5-10 minutes, and then reopen it. This is a temporary issue that may occur after system updates.

Type 5: Proxy Issues

If there is an error related to proxies, you need to change the proxy settings:

  1. Navigate to the Creators tab.

  2. Open Settings.

  3. In the Proxy Settings panel, click Switch IP or change the proxy to another country.

  4. Restart the browser.

For more information on Proxy settings, please refer to the Proxy Management article.

Still Having Issues?

If the problem persists, please contact our technical support team for further assistance.

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Last updated 5 months ago

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