> For the complete documentation index, see [llms.txt](https://docs.onlymonster.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.onlymonster.ai/troubleshooting/session-synchronization-error.md).

# “Session Synchronization Error”

### Understanding the Issue

{% hint style="info" %}
This error indicates a problem with maintaining a stable session, often due to browser or application issues.
{% endhint %}

Session synchronization errors typically occur when the browser or application fails to maintain a consistent user session. This could be due to a variety of reasons such as browser glitches, software conflicts, or session timeout issues.

<figure><img src="/files/34mzeCSBm4Vb270Cxguj" alt=""><figcaption><p>Session Synchronization Error</p></figcaption></figure>

### Solutions

1. **Restart the Browser**

Completely close your browser and then reopen it. This can help reset the session and resolve synchronization issues.

2. **Check your connection**

Ensure a stable and strong internet connection, as poor connectivity can contribute to such issues.

3. **Contact Support**

If the problem continues after trying these steps, please, contact the support team for help.


---

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