To add a creator account and complete login using Face Verification, follow the steps below. Make sure the creator is available and ready to complete the verification process in real time.

Video Guide

Steps to Add a Creator with Face Verification

1. Go to the Creators section in your dashboard.

2. Click Connect Creator and select the platform.

3. Enter the email and password for the creator’s account.

4. When the verification window appears, click Verify with selfie and select Remember for 30 days.

• Copy the link and send it to the creator.

1. Ask the creator to complete the selfie verification within 1 minute.

• Multiple failed attempts may result in a temporary time restriction.

1. Once the creator has completed the verification, click Complete on your side.

Congratulations, you are done!

If you need help or run into any issues, feel free to contact our Support Team.

When adding a new account to your OnlyMonster agency, a proxy is automatically reserved. For certain platforms — such as Reddit — it’s crucial to use a custom proxy to avoid login issues, platform restrictions, or IP-related blocks.

How to add an account using a Custom proxy:

1. Enable custom proxy: Toggle the "Use Custom Proxy" option before connecting the account.

For Reddit platform, the credentials input window is always open.

1. Enter Proxy Credentials: In the field, enter a SOCKS5 proxy credentials:

   1. Host

   2. Port

   3. Login

Once connected, the custom proxy will be automatically applied to the Creator's settings.

Troubleshooting: If you enter non-working proxy credentials, you'll receive a notification about the inability to validate the proxy credentials. Double-check that all fields (host, port, login, password) are entered correctly. If the data is correct and the error persists, it means the proxy itself is not working.

Main Advantages

While both OnlyMonster and OnlyFans offer promotional tools, OnlyMonster’s Promo Auto-Renewal stands out in a few key ways:

1. Automation: The auto-renewal feature in OnlyMonster automatically renews your promotions. For example, if you set the conditions of a promotion - number of subscribers or duration - it will renew automatically as soon as the conditions are met. This means you don't have to manually restart the promotion after it ends. ​

The Agency Settings section of your OnlyMonster dashboard allows you to customize the operational details of your agency. It provides you with the flexibility to rename your agency, adjust your timezone, and configure other settings to create a tailored OnlyFans management experience.

Agency ID and name

The Agency ID is a unique identifier that cannot be changed, while the Agency Name can be edited at any time. This flexibility allows agency owners to adjust their branding as needed.

You can access these settings from any Menu tab by clicking on your Profile Picture → Manage Account

This menu is divided into two sections — Account and Security.

Account

In the Account section, you can update your account details and manage the emails linked to your account.

Customizing account details

To change your account details — such as your profile photo, first name, or last name — click on the name bar. You can upload a new profile picture from your device using the Upload Image button. Once you've made your changes, press Continue to save them.

Email Setup

To add a new email, click Add an Email Address. After entering the new email, you’ll receive a confirmation code. Once confirmed, the new email can be used to restore your account if needed.

Clicking on the email bar will let you manage the email addresses associated with your account. You can designate one email address as the primary email or delete it from the account. If you delete your primary email, the next available email address will automatically become the new primary one.

The primary email will be used for logging in and receiving emails from OnlyMonster.

Security

In the Security section, you can change your password, enable two-step verification, and manage the sessions where your account is logged in.

Password change

To change your password, select Change Password. You’ll need to enter both your current password and the new one, then confirm it. You can Sign out of all other devices to log out of your account on all other devices once the password is changed.

If you forgot your password and need to reset it, check the article for detailed steps to help you out.

Managing active sessions

In the Security section, you can view detailed information about all devices where your account is currently logged in. To log out from a specific device, select it and click Sign Out of Device.

Two-step verification

To enhance the security of your account, enable Two-Step Verification. To do this, click Add Two-Step Verification. Install a convenient two-factor authentication app on your mobile device and use it to scan the provided QR code. Once scanned, confirm the setup by entering the verification code from the app.

Be sure to download and keep a backup of the code. This will help you authenticate in the future if problems arise with the authenticator.

If you can’t scan the QR code, click Can’t scan QR code? and OnlyMonster will provide you with a Key and a TOTP link for your authentication app.

Two-step verification adds an extra layer of security by requiring two steps to verify your identity: your password and a secondary factor, such as a code sent to your phone. This helps protect your account even if your password is compromised.

The Chatter Shifts feature now includes access restriction controls that let you define exactly when team members can access creator profiles. This helps improve security, reduce mistakes, and ensure chatters are only working during approved hours.

When enabled, chatters will only be able to access profiles during their scheduled shifts.

Need help setting up shifts?

Click here for step-by-step instructions on creating shifts.

What's New?

Previously, shifts worked only as a scheduling calendar, but chatters could still access profiles outside their assigned hours.

With access restrictions activated, the system now enforces access rules:

• Chatters cannot open assigned creator profiles outside their scheduled hours

• Profile avatars will appear grayed out with a lock icon when access is restricted

Role-Based Access

You can enable shift-based access per role.

Once enabled, all team members assigned to that role will only have access during their scheduled shifts.

Countdown Timer on Profile Avatars

During an active shift, each profile avatar in the sidebar now displays a countdown timer indicating how much time remains in the current shift.

• A green timer appears 5 minutes before the shift starts, counting down to the beginning

• A red timer appears 5 minutes before the shift ends, counting down to the end

This visual aid helps chatters stay aware of their shift timing — so they can wrap up conversations or request an extension if needed.

How to Enable Access Restrictions

To activate shift-based access control:

1. Make sure your team is using OnlyMonster version 3.11.0 or later

2. Navigate to Roles in your admin settings, select the required role and click→ Edit

3. Enable the toggle "Allow access only during active shifts"

Once enabled, chatters will only have access to creator profiles during their scheduled shift times.

Shift Extension

If a chatter is running out of time but needs to finish a conversation, they can extend their shift by 15 minutes directly from the Chatter Shifts panel.

Requirements for Shift Extension:

• The chatter must have View Shifts permission to extend their shift by 15 minutes

• The Edit Shifts permission provides access to creating and editing shifts for all creators the team member can access

• The extension option becomes available shortly before the shift ends

This feature ensures better time management and prevents disruption to ongoing conversations while maintaining strict access controls.

In the Creators page, you can view all creators and customize each creator’s settings. The OnlyMonster permission system allows you to control which team members have access to specific sections within this area.

In this article, we will explore the following areas: Creators Management Overview - Agency Creators List, allowing you to easily navigate to ➡️ Creator’s Settings - Creator's customization tab.

Creators Management Overview

In the main section, you can see all creators added to the agency.

You can view all your creators or filter them by groups.

Here you can also see:

1. Creator's ID

2. Display name and username on OnlyFans

3. Groups they belong to

Creator’s settings

To edit a creator, click the blue Open Settings button in the Creators panel. This will take you to the Edit Creator section, where you can customize various settings.

Assigning Members

In the Members section, you can see all team members who have access to the creator's profile. You can also assign or revoke access as needed.

Notes and Groups Editor

On the left, you’ll see the creator’s display name, username, and OnlyMonster ID. You can make notes for each profile.

You can also assign the creator to a group for easy searching and efficient work in the analytical sections.

Billing

On the right, you’ll find the creator’s plan information and expiry date. You can select a plan by clicking the Select Plan button, which will take you to the tab where you can manage plans and payments.

Proxy Settings

This section lets you manage proxies for the creator’s profile - activate and switch proxy when necessary. We recommend activating the Primary Proxy Provider. For the best experience, choose a proxy from a location closest to your team. Active proxy is marked as selected. More information on proxies can be found .

Timezone Management

Managing time zones is crucial for coordinating your team. You can set an Agency timezone or choose a custom timezone for individual creator sessions if needed.

Enhanced Color Chat Splitting

If multiple chatters are working on the same creator's page, the Color Chat Splitting feature helps visually separate conversations by assigning distinct colors to each fan based on their fan ID.

You can enable up to 6 different colors, making it easier for your team to manage high-volume chats without confusion.

How to Use

1. Go to the Color Chat Splitting section in the Creator’s settings.

2. Select the number of colors (up to 6).

3. Switch the toggle to activate the feature.

To customize colors:

• Click any color block to open the palette.

• Select your preferred color.

• Click Update Color to apply changes.

Once activated, you’ll see a clear, color-coded separation in the Messages section.

For more details, see our

Emoji Customization

In this section, you can customize the Emoji Bar. The feature allows you to set a personalized emoji set (up to 15 emojis) for a creator. This ensures consistency across your team.

Click on the desired emoji so they will be added to the upper panel and click Update.

You’ll see the added emoji in the message section.

If the settings are not customized, team members will be able to add and remove emojis from the panel in the messages section on their own.

Below is a full breakdown of permissions available within the Fansly integration. Each permission controls access to specific features and actions.

Fansly Menu

Feed & Leadboard: Grants access to the content feed, posts and top creators list. When disabled, the member won’t be able to see updates or rankings like Top Supporters.

Profile: Allows for viewing and editing of the profile, including updating profile photo, bio, or links.

Subscriptions: Enables Subscriptions management (start, renew, cancel) and access to the Subscribers tab. When enabled, the user can subscribe to other creators or see their own subscribers.

Adding a creator is the first step to getting started with OnlyMonster’s management system. You only need to connect the creator once — after that, you can manage access for your team without ever sharing login details.

This guide covers creators without Face Verification. For Face Verification accounts, see the .

For a comprehensive overview of all supported platforms and available features, .

Step-by-Step Manual on Adding a Creator

Before you start, make sure you're using the OnlyMonster Browser, as it’s required for login and platform compatibility.

The Auto Follow Expired Fans feature in OnlyMonster helps creators and agencies retain their audience by automatically following fans whose subscriptions have expired. This tool reminds former subscribers of your account, increasing the likelihood of their return.

What is Auto Follow Expired Fans?

The Auto Follow Expired Fans feature is designed to automatically re-follow fans whose subscriptions to your account have expired. By doing so, it keeps you visible to ex-subscribers, encouraging them to re-engage with your content.

OnlyMonster Browser is a desktop application compatible with macOS and Windows. Installing this application is essential to gain full access to the platform’s features, including the OnlyMonster interface and OnlyFans accounts. This article provides a detailed setup guide for installing the OnlyMonster browser on Windows and MacOS.

System Requirements

To ensure the optimal performance, your system should meet the following specifications:

• 8GB of RAM or more

• Intel i5 processor (or equivalent)

• 5GB of free disk space

• 50Mbps internet connection

• macOS 11.0 (Big Sur) or later, or 64-bit Windows 10 or later.

Windows Installation

Step 1: Download the Browser

• Visit the OnlyMonster website’s .

• Download the appropriate installer for Windows.

Step 2: Locate the Download

• Navigate to your Downloads folder.

• Find the downloaded .exe file.

Step 3: Install the Browser

• Double-click the .exe file.

• Follow the on-screen prompts to complete the installation.

Step 4: Security Settings

• If a security alert appears, click "Run Anyway"

Step 5: Check Firewall/Antivirus

• Ensure that no firewall or antivirus software is blocking the app.

Step 6: Open the Browser

• Double-click the OnlyMonster browser icon on your desktop to open it.

MacOS Installation

Step 1: Determine Your Chip Type and Download the Correct Version

• Check whether your Mac uses an Intel or M1-M3 chip:

• Click the Apple logo in the top left corner of your screen.

• Select "About This Mac"

• Under the Overview tab, look for the "Chip" or "Processor" entry to identify your chip type.

Step 2: Locate the Download

• Navigate to your Downloads folder.

• Find the downloaded .dmg file.

Step 3: Install the Browser

• Double-click the .dmg file to open it.

• Drag and drop the OnlyMonster browser into your Applications folder.

Step 4: Security Settings

• If a security alert pops up saying the app can’t be opened:

• Navigate to Apple Menu > System Preferences > Security & Privacy .

• Under the General tab, click "Open Anyway" next to the message about the OnlyMonster browser.

Step 5: Check Firewall/Antivirus

• Ensure that no firewall or antivirus software is blocking the app.

Step 6: Open the Browser

• Double-click the OnlyMonster browser icon on your desktop to open it.

If the OnlyMonster Browser doesn’t run after installation, please refer to our for detailed instructions.

Dynamic Fan Lists is a new feature in OnlyMonster that lets you create smart fan segments using multiple filters. These lists can sync with OnlyFans collections, allowing you to use them in both native OnlyFans messaging and OnlyMonster Mass Messages.

Key Features

1. Smart segmentation - Build fan lists based on subscription date, spending amount, and recent purchases (at both creator and agency level)

2. Automatic synchronization - Sync your lists with OnlyFans Collections for use outside of OnlyMonster.

3. Daily updates - Lists refresh automatically every 6 hours, eliminating the need for manual updates.

General Overview

Navigate to the Dynamic Fan Lists section to view all lists created for individual creators within your agency.

The table displays:

• List Name - Custom name assigned to each list

• Applied Filters - Criteria used to segment fans

• Fan Count - Total number of fans included in the list

• Last Updated - Date and time of the last automatic refresh (lists refresh every 6 hours)

Fan Details View

Click on any list to access detailed information about the fans , including:

• Fan Name - Display name or ID (click to copy and navigate to the fan's account)

• Total Spent - Fan's total spending on the creator's account

• Last Purchase - Date of the fan's most recent purchase

• Fan ID - OnlyFans identifier for the fan

Creating a New List

Step 1: Select Creator

Choose the model from the dropdown list for whom you want to create a fan list.

Step 2: Name Your List

Enter a unique name for the list. Note that list names must be unique and cannot duplicate existing lists.

Step 3: Configure Filters

Select the filters you want to apply and enter the relevant values:

Available Filters:

1. Subscribed Within - Specify the number of days (e.g., fans who subscribed in the last 30 days)

2. Spent on Creator Between - Set minimum and maximum spending range on the creator's account. Both fields are required.

3. Spent on Agency Between - Set spending range across all accounts connected to your agency. Use this filter to identify fans who have spent on other creator profiles within your agency.

4. Purchased from Creator - Select fans based on recency of purchase from the specific creator:

• Less than X days ago

• More than X days ago

1. Purchased from Agency - Select fans based on recency of purchase from any creator in your agency:

• Less than X days ago

• More than X days ago

Step 4: Enable Auto-Export (Optional)

When creating a list, you can enable automatic export to OnlyFans. With this option enabled, the list will immediately sync to OnlyFans and become available in your collections.

If you don't enable auto-export during creation, you can manually export the list to OnlyFans at any time later.

Manual Sync with OnlyFans Collections

To export a list manually:

1. Click the three dots in the list’s row

2. Select Export to OnlyFans

3. The list will be available in your OnlyFans Collections for messaging campaigns.

Best Practices

• Use clear, descriptive list names that indicate the segmentation criteria

• Combine multiple filters to create highly targeted fan segments

• Enable auto-export for lists you plan to use frequently in OnlyFans native messaging

Important Notes

• Lists automatically update every 6 hours based on your specified criteria

• Sync with OnlyFans collections is optional and must be enabled during list creation or manually exported later

Adding employees

For an employee to be added to the team, they first need to register on OnlyMonster platform.

During registration, they must select the "I am an Agency Employee" option and insert your unique invite link. After that, they will receive a confirmation email.

To share the unique invite link, navigate to the page, copy the link, and send it to the new employee.

Once your team members have successfully registered via your unique invite link, they will appear in your team members list.

Managing the team

With the ability to view the full list of your team members, as well as edit and delete accounts as necessary, you can efficiently manage your team's access and maintain control over your workspace.

You can view all your employees at once, as well as use filters or a search field:

1. Role filter - each employee is assigned a role with chosen permissions (for more details please refer to the );

2. Tags filter - you can add tags for additional team segmentation ();

3. Assigned creators filter: Sort the members by assigned Creators;

4. Search field: find members by their names or emails.

General view

In the Team members list, you can view the following: 5. Check box - allows you to select multiple employees and assign them a role at once

6. Member’s ID: A unique ID of each user

7. Member’s name: Name that member specified when creating the account, or custom name if there is one

8. Assigned Сreators: All creators assigned to the member. You can assign and revoke Creators by clicking on the icons.

9. Member’s email.

10. Role assigned to a member. To each user's right, there are options to: 11. Edit 12. Remove the employee from the agency

Assign creators in General view

Clicking the icons in the Assigned Creators column will open the assigning menu. Here you can specify which OnlyFans profiles the employee will have access to, provide access to all profiles, or revoke access.

Choose a creator from the dropdown menu and click "Assign Creator" to grant access. To revoke access, simply click "Revoke." Use the "Assign All" or "Revoke All" options to manage Member’s access for all creators at once.

Edit user

By clicking "Edit" you'll be forwarded to the member’s configuration page, where you can:

1.1 Assign Member's Role

Select a role from the dropdown menu, then click "Update" (for more details about roles, check the article).

1.2 Assign Creators in Edit Member menu

You can specify which OnlyFans profiles the employee will have access to, provide access to all profiles, or revoke access. Select a creator from the dropdown menu and click "Assign Creator". To remove access, click "Revoke". You can simultaneously give or remove access to all creators by using "Assign All" or "Revoke All" options.

1.3 Tag, Add Custom Name or Delete Member from Agency

The ability to tag employees allows you to assign tags to specific employees, which simplifies editing and managing them later. To add a tag, select it from the dropdown menu or (if you need to create a new one type it in the field, then click "Add as New Tag"). After that, click "Update". To remove a tag, click the cross icon and then "Update".

To add a Custom name - enter the name and click "Update".

Message Tracker is a feature in OnlyMonster that lets you monitor your team's chatting activity in real-time. It provides a centralized view of all messages sent by your team members, enabling you to oversee conversations and quickly navigate to any chat when needed.

This centralized monitoring system significantly improves management efficiency by allowing you to track messaging activity across your agency from a single location.

How It Works

Messages appear in the Message Tracker within seconds of being sent. Even with a high message volume, all messages are loaded quickly and simultaneously, ensuring smooth real-time tracking.

Messages in the Message Tracker are stored for 3 months from the date they were sent. This allows managers to review past conversations and verify team interactions whenever necessary.

Message Tracker Overview

The Message Tracker provides a detailed, real-time view of all messages sent by your team. It displays message data in a comprehensive table view, with built-in filters and precise information for each message.

Filtering Options

You can filter messages using the following parameters:

• Creator - View messages sent from specific creator accounts

• Sender- Filter messages by the team member who sent them

• Time Range - The time range filter allows you to select the period for which you want to view messages

• Price - Filter by message type based on paid status:

Table Columns

The Message Tracker displays the following information:

Message - The content of the sent message. If the message text is too long to display, hover over it to view the full text. Note: media previews are not currently supported.

Sender - The name of the team member who sent the message.

Creator - The creator account from which the message was sent.

Fan - The fan's ID displayed with a clickable link. Clicking the ID copies the fan's profile link to your clipboard. To open the chat with the fan, navigate to the OnlyFans profile and paste the copied link into a new tab.

Send Date - The date and time the message was sent, displayed in the user’s local time zone.

Reply Time - The time elapsed since the fan's previous message. If more than 1 hour has passed, this field remains empty, as this indicates the start of a new conversation.

Input Method - The method used to send the message. Available options include:

• Manual - messages typed manually by chatters

• Copy-pasted - messages sent using copy and paste

• AI - messages generated using AI Assistant

• Template - messages sent from saved templates

Price - The price of the sent message (if applicable).

Purchased - Indicates whether the message was purchased by the fan.

Permissions

Access to the Message Tracker is controlled through permissions.

Team members must have the Message Tracker permission enabled in their role settings to view and use this feature.

Overview

Some users manage multiple agencies and need to work in two OnlyMonster instances at the same time. This guide shows how to open two independent windows of the OnlyMonster Browser on the same device, each logged into a separate account, making it easy to switch between agencies without logging in and out.

For Windows Users

Step-by-Step Guide

Follow these steps to create a second, independent instance of OnlyMonster Browser:

1. Locate the OnlyMonster Browser shortcut on your desktop.

2. Right-click the shortcut → Copy, then right-click an empty area on your desktop → Paste to create a duplicate.

3. Configure the new shortcut:

• Right-click on the newly created shortcut and select Properties.

• In the Target field, delete the existing text and paste the following path: "C:\Program Files\OnlyMonsterBrowser\OnlyMonsterBrowser.exe" --user-data-dir="C:\Profiles\OnlyMonsterBrowser\account1"

• Click Apply, then OK to save.

What to Expect

After completing the setup:

• Opening this shortcut will launch a completely separate browser window, isolated from your original session.

• On the first launch, you'll need to log in manually to your second account.

• Future launches will open the browser automatically logged in, using the saved credentials for that account.

Important Notes & Troubleshooting

Unique profile paths: Make sure each profile has a unique user-data-dir path. For example:

• account1 for the first additional profile

• account2 for another profile, and so on

System performance: Running two or more instances may increase memory and CPU usage. Only open multiple accounts if you're confident your device can handle the additional load.

Restoring the original shortcut: If you accidentally delete the original shortcut, you can recreate it by following steps 3-4 above and using this path:

"C:\Program Files\OnlyMonsterBrowser\OnlyMonsterBrowser.exe"

Shortcut stops working: If your second shortcut stops functioning, delete it and repeat the setup steps from the beginning.

For macOS Users

Step-by-Step Guide

Step 1. Open Terminal.

You can find it via Launchpad → Other → Terminal, or by searching “Terminal” in Spotlight (⌘ + Space).

Step 2. Run the first instance. Paste the following command into Terminal and press Enter:

Step 3. Run additional instances. Open a new Terminal tab and use a similar command with a different profile name:

You can repeat this process for as many independent windows as you need (Profile 3, Profile 4, etc.).

Important Notes & Troubleshooting

Important: Do not close the Terminal window after launching OnlyMonster, or the browser will close.

• Each profile creates a separate, independent browser environment.

• Use unique folder and profile names for each instance. (e.g., OnlyMonsterProfile1, OnlyMonsterProfile2).

• The first time you open a new profile, you’ll need to log in manually. Credentials will be saved for next time.

• Like on Windows, multiple instances may use more system resources (RAM/CPU).

Filter form

The Chatter Metrics feature provides various filters for convenient work.

Group filter

OnlyMonster is a powerful tool for managing creators, agencies and teams working across multiple fan platforms. Below is a list of all currently supported platforms and the features available for each.

We’re continuously expanding our integrations to help you manage all your operations from a single place.

OnlyFans

OnlyFans is the leading subscription-based fan platform for creators of all kinds. It's the most deeply integrated with OnlyMonster, offering the widest range of tools and automations.

Available features:

Traffic Metrics V2.0 introduces advanced cost attribution and profitability analysis for your traffic campaigns. This guide explains the available metrics, the supported cost attribution models, and how to configure them to accurately measure campaign performance.

Understanding both your acquisition costs and revenue metrics is essential for evaluating traffic partnerships and optimising campaigns. OnlyMonster’s Traffic Metrics provide flexible attribution options that support a variety of payment models — from fixed budgets to performance-based structures.

Available Metrics

The Traffic Metrics dashboard displays two main types of data:

Customizable Filters

• Creator Selector – View analytics for all creators or select an individual profile for deeper insights. .

Following platform rules is crucial for keeping your OnlyFans account active and avoiding potential blocks. A key part of this is using appropriate language in messages and posts. The platform can automatically block accounts for using certain words and phrases that violate its terms and conditions. To help prevent this, OnlyMonster offers the Restricted Words feature, that identifies and blocks banned words automatically.

OnlyFans Restricted Words

On OnlyFans, the Restricted Words feature does not always block messages automatically. If a word is on the platform's strict ban list, the message cannot be sent at all. However, for less restricted words, the message may still be delivered and appear in the chat before being manually reviewed by moderators. This can lead to several issues:

What is proxy?

A proxy is an intermediary server that forwards requests from a user to a website and back, hiding the user’s real IP address in the process.

By enabling these notifications, you can prioritize your time and focus on the fans who are active, ensuring that you make the most of your opportunities for communication and connection.

Currently, we provide alerts for every fan coming online, but you can easily disable this feature.

Additionally, you can enable notifications for specific fans of your choosing for a more personalized experience.

Advantages and Benefits

• Speed: Simplified uploading and file management save you time.

• Security: Files are securely protected with role-based access (RBA).

• Integration: Compatibility with OnlyFans ensures fast and seamless access to your content. Soon, Media Hub will be integrated with Fansly.

Media Hub Tutorial

Uploading to Media Hub

You can upload photo, video, audio files, and gifs directly to OnlyMonster’s storage system. All files can be organized into convenient folders. Once uploaded, the files automatically appear in the Media Box, eliminating the need to manually upload them to the platform.

1. Creating a Folder

• Click on Create Folder.

• Enter a name for the folder.

• Once the folder is created, you can start uploading content.

2. Uploading Files

• To upload content, click Upload Media, add files from the selected directory, or drag and drop them into the marked area.

• After uploading, verify that all files are marked as Complete.

3. Additional / Re-upload

• You can upload additional files to any existing folder.

• If you re-upload content that was previously exported to the OnlyFans Vault, they may not automatically appear in the Vault again after export.

Linking (to another creator)

Linking a model to a folder allows you to duplicate the contents of this folder across multiple Creator’s profiles.

• If you delete a folder linked to a model, it will be removed from all linked accounts at once.

• Use linking carefully when managing shared media across multiple creators.

OF Auto-export

The Auto Export feature allows you to send Media Hub content directly to the OnlyFans Vault. The media file is sent to the chat with the connected fan and immediately deleted from the chat; the fan will not see the sent content.

How to Start Auto-Export

1. Link the folder to an OnlyFans profile that has an active chat option.

2. Auto-export starts automatically once linked.

3. After a successful export, the OF icon will appear on the file.

If export fails, verify:

• The fan’s chat is open and available.

• You have permission to send messages to the fan.

Editing

The feature allows you to edit media files in bulk or individually.

Bulk Editing

Select multiple files using the checkboxes.

Click Edit to:

• Add or update tags.

• Set recommended prices.

• Delete files.

• Clear existing information (tags, prices, descriptions).

Single File Editing

Click the file settings icon to open the Media File Details window.

You can edit:

• Tags

• Description

• Recommended Price

Deleting files in Media Hub

Deleting from Media Hub: removes the file from storage but keeps it in the OnlyFans Vault (if it was previously exported).

• Deleting from OnlyFans: must be done manually inside the OnlyFans Vault.

Re-upload after deletion:

• Files deleted from the OnlyFans Vault cannot be re-exported automatically.

• To re-export, you must update the file’s metadata before uploading again.

Sending Files

Send files directly to subscribers via chat from the Media Box. You can send up to 40 files at a time, adhering to the OnlyFans platform's maximum limit.

Fast-Forwarding Videos

When viewing videos from the Media Hub accessed via the OnlyFans page, videos can only be played in a small window without the option to fast-forward.

To fast-forward videos in the Media Hub through OnlyMonster:

1. Open the video in the Media Hub interface.

2. Click on the play button and drag the progress bar at the bottom to the desired point.

3. Adjust playback as needed.

Technical Specifications

Supported Formats: .jpeg, .jpg, image/jpeg, image/pjpeg, .gif, image/gif, .png, image/png, image/x-png, .mp3, audio/mp3, .wav, audio/wav, .ogg, audio/ogg, .mp4, audio/mp4, video/mp4, .mov, .moov, video/quicktime, .m4v, .mpeg, .mpg, video/mpeg, .wmv, video/x-ms-wmv, .avi, video/avi, video/msvideo, video/x-msvideo, .webm, .mkv, video/x-matroska

File Size Limits

• Videos: Up to 4 GB

• Images: Up to 10,000 x 10,000 pixels

• Audio: Up to 300 MB

• OnlyFans Selection Limits: You can select up to 40 files at a time (due to OnlyFans restrictions).

Permissions

The permissions allow for setting different levels of access to manage media in Media Hub in the OnlyMonster browser.

• View Media: Allows working with Media Hub files in the OnlyMonster Browser panel. Provides access to view the quality of files stored in the Media Hub. Enables the use of media in the chat toolbar (free and paid messages), scripts, follow-up, and scheduled messages.

• Upload Media: Allows uploading media to the Media Hub panel using the “Upload Media” button.

• Edit Media: Allows the users to:

Important! User Agreement and Permissions

• All users of Media Hub must agree to our terms of service and have explicit permission from the content creator before uploading or sharing any content.

• We log all user actions, including uploads and downloads, along with details such as IP addresses. If prohibited content (as defined by OnlyMonster, OnlyFans, or any other fan platform) is uploaded, this information will be reported to law enforcement.

• To prevent leaks, Media Hub does not allow full-screen viewing of uploaded content.

With Media Hub, you no longer need to worry about re-uploading files to OnlyFans. All actions—from editing to sending—are performed within one system, greatly streamlining your workflow. Plus, bulk editing features let you handle multiple files simultaneously, saving precious time.

Shift Creation Guide

Step-by-step Manual

A new Shift can be created by clicking the Create New Shift button or by selecting a time slot directly in the Calendar.

Steps to Create a New Shift using the Calendar:

1. Select a Time Slot:

   • In the Month view, click on the appropriate day.

   • In the Week or Day Views, swipe to select the time slot for the Shift.

2. Fill out the next fields in the Window opened:

Handle Overlapping Shifts:

• If multiple Chatter Shifts are scheduled for the same time frame, a notification will appear.

• Click on the notification to view detailed information about the overlapping shifts and access options to edit them as needed.

Shift Editing Guide

Step-by-step Manual

1. To access the Edit Menu, click on the Shift you want to modify.

2. There are two modes of change available — editing individual Shift or the entire Shift sequence.

3. Choose the type of change to be made. After that, an Edit Menu Window will appear.

4. All the necessary changes to the Shift settings

Changing the time frame:

To change the time frame, simply drag the Shift up or down. Shifts can only be moved within 24 hours of the day, and cannot be rescheduled to a time after midnight.

Chatter Shift Views: Understanding the Dashboard

For each Shift the following information is shown on all views:

Shift title, Shift hours, duration, assigned members (names), and assigned creators (icons).

All the Visible Shifts are displayed in the Calendar, with 4 Views available:

1. Month: all scheduled Shifts within a month.

2. Week: Monday to Sunday daily display.

3. Day: all Shifts within a specific day. In the Week and Day Views, the Shifts can be dragged and adjusted within a day.

4. Schedule: a chronological list of all Shifts.

The “Today” button instantly rolls over to today's date.

Hidden Shifts

Shifts can be hidden and made visible back as needed. A Hidden Shift is not displayed in the Views but remains accessible with the “Hidden” knob and the “Hidden” toggle.

Only members with the “Edit” permission can hide Shifts. Employees without the permission “Edit” will not be able to access Hidden Shifts.

Extend a Shift

If necessary, a Shift can be extended by 15 minutes. To do this, hover over the Shift and click on +15 minutes. The next Shift start (same creator or group of creators) will be automatically moved by 15 minutes. If the next shift does not have the same creator or group of creators, then only the current shift will be extended by 15 minutes.

The Shift can be extended only once.

General information

Filter Form and Header Information

Filters: Chatter Shifts can be filtered by Creator Groups, Individual Creators, or Chatters.

If no filters are applied, Shifts for all creators and chatters of the agency are displayed.

• The “Hidden” toggle: Switches between two display modes — Visible Shifts only, or Visible and Hidden Shifts.

• The “Hidden” knob: Pops up a list of all “Hidden Shifts”, allowing you to change them to “Visible shifts”. Visible Shifts are displayed again in Chatter Shifts Views.

For extra convenience, the panel displays both UTC+0 time and your agency’s local time.

Permission System:

OnlyMonster permission system provides two operation levels:

• View Mode: optimal for operators; provides access to viewing shifts without the right to make changes. Can only extend their own Shift once a day.

• Edit Mode: optimal for managers; allows for enabling the creation and edition of shifts. Can extend any Shift within the current 24 hours.

If you have any questions or suggestions — feel free to contact us. We will greatly appreciate your feedback and suggestions for improvements.

Some team members may only need to chat with fans, while others may require full access to manage the agency’s business operations.

In this doc, we will explain how to configure employee access using the roles’ system to ensure security and efficient operation.

What is the Role’s System?

Role’s system is a flexible access feature that allows you to control what your agency's employees can do. For each role, you can select specific permissions and save them. In this way, you create a pre-set of permissions that you can assign to your employees.

Thus, you don’t need to set up access for each new employee individually. Instead, you have to create the role and choose the permissions once.

How do you create, edit, and delete roles?

Navigate to the 'Roles' tab. Here you can add a new role, edit it, or delete it if necessary.

Create a role

Click 'Add New Role'

Name the role according to its intended function.

Choose a color for the role label.

Assign permissions to the role based on what access you want the users to have.

After you choose the permissions - click “Create”.

Done. The role is created.

Edit and delete a role

You can edit and delete roles in the Roles tab.

To change access settings for your employees, click "Edit". Now you’ve been forwarded to the Permissions section, where you can remove current permissions and grant new ones. After making the necessary changes, click "Save".

The role will be updated within 5 minutes, and all employees with that role will get the new access permissions.

To delete a role, click "Delete".

General Permissions

The Permissions section contains all available permissions, which are divided into 4 blocks:

OnlyFans Menu - You can choose to either open or keep closed each section in the OnlyFans menu to ensure the security of your team’s operations.

OnlyFans Chatting & Security - This block contains permissions related to the security of your agency.

OnlyMonster Control Panel - Section access configurations for the OnlyMonster platform are crucial for managers and team leads, giving them access to analytics and management tools.

OnlyFans Enhancements - Additional tools to enhance the chatting experience and fans’ interaction.

To grant permission, tick the corresponding checkbox. When all permissions are chosen - click on Save.

Recommended by OnlyMonster roles setup

Recommendations for creating roles for both beginner and experienced chatters, as well as managers. These permission settings are recommended and can be used as a starting point for your work with OnlyMonster. You can select permissions based on your agency's policy and personal preferences.

Chatter (beginner)

Сhatter (PRO)

Administrator or Team Lead

Assigning Roles to Team Members

Once you’ve created a role, you can assign it to employees in your agency.

Go to the .

Click on edit member.

Select the role from the dropdown list.

No more boring manual fan sorting! Easily create filters based on various criteria such as spending amount, fan's rebilling settings, subscription duration, and more. Stay tuned for even more filters to be added soon.

At the moment, you can quickly refresh the list by clicking the refresh button.

Maximize the use of List Labels by assigning each list a unique emoji. This helps you rapidly identify fans from a specific list in your chat inbox, streamlining your fan management process. Simply add a new label and close the window.

This tool helps streamline personal conversations by enabling flexible scheduling and cancelation conditions, ensuring natural and engaging interactions.

Key Features

Custom Timer: Schedule messages to be sent up to 120 minutes later.

Cancelation Settings: Automatically cancel message delivery if a fan sends a message before the timer expires, keeping conversations natural and responsive.

Versatile Messaging: Schedule text messages, media files, and pay-per-view (PPV) content.

Key Advantages of the Follow-Up Message Feature in OnlyMonster

Automatic Cancellation Option: If a message is received or sent in the chat before the scheduled message is sent, it will be automatically canceled. This helps maintain a natural flow of conversation and prevents redundancy.

Ease of Use: Scheduled messages are displayed directly within the chat with the fan, rather than in a separate window, ensuring a seamless and user-friendly experience.

Creating Follow-Up Messages

1. Compose Your Message: Type your message in the message field and attach media files and set the price, if needed.

2. Access the Follow-Up Menu: Open the Follow-Up settings.

3. Set a Timer: Choose a preset time or set a custom delay (up to 120 minutes).

4. Define Cancelation Options:

• Cancel if the fan sends a message before the timer expires.

• Cancel if you send another message before the scheduled one.

• To ensure the message is sent regardless of fan or creator activity, uncheck the cancelation settings.

5. Confirm Scheduling: After setting the timer and cancelation options, the message enters pending status and will be sent automatically unless the cancelation conditions are triggered.

Managing Follow-Up Messages

You can check and manage scheduled messages by navigating to the “You have № Follow-Up message(s)” section. From there, you can:

1. Monitor Delivery Time: Check how much time remains before the message is sent.

2. Delete Messages: Cancel delivery by deleting the scheduled message.

3. Send Immediately: Manually send the message right away.

The Follow-Up Message feature provides flexibility and control, helping you maintain engaging and thoughtful interactions with fans while optimizing your workflow.

Optimizing fan engagement is a key aspect of any OnlyFans creator's success. Our priority mass messages feature is an innovative tool that helps you achieve this. Unlike the standard mass message methods that often get your messages lost in the spam list, our feature ensures your messages land directly in your fans' priority list. To take this one step further, we've integrated an AI assistant into this feature. It aims to help you create engaging templates for your messages, giving you a solid starting point for crafting that perfect message.

Here's how it works

When you're composing your priority mass messages, our AI assistant will suggest a template. It's not a finished product, but more like a brainstorming partner giving you some ideas to get your creative juices flowing.

Audiences are diverse and what works for one creator might not work for another. It's all about finding that golden ticket that resonates best with your unique fan base.

While crafting your messages, you can edit and customize the AI-generated text as much as you like. Additionally, to make your messages feel more personal, remember to use name placeholders. Personalization can go a long way in establishing a stronger connection with your fans.

Step 1: Access AI Settings

Open the AI Settings page for the specific creator where you want to enable auto-generated replies.

Step 2: Enable Auto-Generate

Choose up to two AI buttons for which you want replies to be auto-generated. Enable the Auto-generate feature for each selected button.

Step 3: Allow Syncing Time

After enabling Auto-generate, wait for approximately 10 minutes to allow the new settings to synchronize across the platform.

Step 4: Enjoy Auto-Generated Replies

Once synced, the selected AI buttons will automatically generate replies each time you open a chat with fans, enhancing the efficiency of your interactions.

The Auto-Generate feature is designed to simplify your chat management, enabling you to focus on other important aspects of selling content.

Enjoy the blend of AI efficiency and personal touch in every conversation.

Symptoms

An error message stating “Wrong Creator” appears during the login process.

Solutions

1. Check Selected Icon

Ensure the correct profile picture is selected on the left side of the interface.

1. Free and Paid Page Accounts

If accessing a model with both Free and Paid pages, verify that they are registered on OnlyFans as two separate accounts with distinct login credentials.

1. Verify Login Credentials

Double-check the username and password you are using. They may belong to a different account.

1. Contact Support

If steps 1 to 3 do not resolve the issue, reach out to our support team for further assistance.

Additional Tips

• Always keep your login information secure and up-to-date.

• Regularly update your browser or app to ensure compatibility.

Contact for Further Assistance

For further help or if you experience other issues, please contact our support team.

Understanding the Issue

The "Captcha wrong" error appears when attempting to pass the captcha during the login process for the Creator account. This issue may occur even if the captcha is successfully completed.

Don't make many attempts when this error happens, OnlyFans has limits on the number of attempts.

Solutions

The issue can be resolved by temporarily changing the proxy to Singapore. After completing the CAPTCHA, it is essential (!) to switch the proxy back.

Step-by-step instructions

1. Switch proxy to Singapore

Go to → Open Settings → Proxy settings and change the proxy to Singapore.

1. Retry completing captcha

After switching the proxy, attempt to pass the captcha again.

1. Contact support

If the error persists after trying these steps, contact our support team.

1. Switch proxy back after completing the captcha

Set the proxy used before the switch. We recommend to set up proxy with the closest country to chatter. You can read more about proxy management in our .

The "Allow 3 seconds" error is a system message from OnlyFans that appears when attempting to send certain requests too frequently (e.g. publishing posts and sending direct/priority messages more often than OnlyFans allows).

Understanding the Issue

This error occurs due to the following reasons:

• Publishing posts and sending direct/priority messages too frequently.

• There is an incorrect Time Delay in Priority Mass Messages

OnlyFans limits the frequency of certain actions to ensure they are performed by a single creator in a natural manner. The platform restricts some requests to once every 3 seconds, assuming that one person cannot perform multiple actions within that timeframe.

Priority Mass Messages & Incorrect Time Delay

• The Priority Mass Messages feature sends individual private messages to each fan with a customizable time interval.

• If the time interval is set too short, OnlyFans may detect it as spam and trigger the "Allow 3 Seconds" error.

Share-for-Share (SFS) Limitations

• The OnlyFans system does not differentiate between scheduled and regular publishing.

• If multiple SFS posts are scheduled too close together, the system may flag them, resulting in errors.

Solutions

1. Identify the Cause of the Error

• If the error occurs due to multiple actions performed at the same time, prioritize the most important action and pause the others temporarily.

1. Adjust the Time Delay in Priority Mass Messages

• If sending to 450 fans or fewer, set the time delay to 3 seconds per message.

• If sending to more than 450 fans, increase the delay to at least 4-5 seconds to prevent system detection as spam.

By following these adjustments, you can avoid disruptions, ensure messages are sent successfully, and comply with OnlyFans' limits.

If you're experiencing performance issues or OF loading issues due to local restrictions, adjusting specific settings can help. Below, we explain three advanced options: Disable OnlyFans Proxy Bypass, Disable OnlyFans JavaScript Cache, and Disable Hardware Acceleration.

Disable OnlyFans Proxy Bypass

This setting determines whether some static OnlyFans files can be loaded directly through the IP of the user's device (without proxy). It helps speed up page loading, but may cause loading issues in regions where OnlyFans is blocked.

• Default State: Enabled

• When to Disable: If OnlyFans is blocked in your country, and you need all resources to load through a proxy.

• Effects: Disabling this ensures all files load via the proxy. It does not impact vault loading and won’t cause any harm to the account.

Disable OnlyFans JavaScript Cache

JavaScript caching allows OnlyFans to store and reuse JavaScript files, improving performance and loading speed.

• Default State: Disabled (By default, JavaScript caching is enabled)

• When to Enable: Only if you encounter a specific issue that requires JavaScript caching to be disabled.

• Effects: May slow down page loading. We do not recommend enabling this setting unless necessary.

Disable Hardware Acceleration

Hardware acceleration shifts certain tasks from your PC’s CPU to the GPU, improving performance in many cases. However, in some situations, it may cause graphical issues or high system load.

• Default State: Disabled

• When to Enable: If you experience lags, high CPU usage, or graphical glitches while using OnlyFans.

• Effects: Forces software rendering, which may reduce the load on weaker PCs and fix graphical issues.

How to Adjust These Settings

Windows

Browser settings on Windows can be accessed by right-clicking on the Monster logo:

MacOS

On MacOS, you can access settings via menu bar at the top:

How Quick Reply Works

1. Go to the “Notifications” Section You'll see a Quick Reply option next to the notification.

2. Click the Quick Reply Button A message window will appear, allowing you to type a quick greeting.

3. Write Your Message and Send Once sent, the Quick Reply window will disappear from your notifications, and the fan will receive your message.

After Sending a Quick Reply

• One-time use: Once a Quick Reply is sent, the button disappears for everyone on the account, ensuring fans don’t receive multiple quick replies.

• Continue the conversation anytime: A chat icon next to the Quick Reply button lets you open a full chat with the fan instantly.

By using Quick Reply, you can engage fans quickly and save time, keeping interactions smooth and efficient while leaving space for deeper conversations later.

Understanding the Issue

Session synchronization errors typically occur when the browser or application fails to maintain a consistent user session. This could be due to a variety of reasons such as browser glitches, software conflicts, or session timeout issues.

Solutions

1. Restart the Browser

Completely close your browser and then reopen it. This can help reset the session and resolve synchronization issues.

1. Check your connection

Ensure a stable and strong internet connection, as poor connectivity can contribute to such issues.

1. Contact Support

If the problem continues after trying these steps, please, contact the support team for help.

Understanding the Issue

OnlyFans can temporarily or permanently restrict access to certain actions.

This may happen for several reasons, including short-term issues or extended account limitations.

Solution

1. Check if the issue also appears when using OnlyFans directly (outside the CRM).

2. If the error occurs on the OnlyFans platform as well, please contact OnlyFans Support to resolve the issue.

If you have any further questions, feel free to reach out to our support team—we’re here to help.

Traffic Metrics V2.0 introduces an advanced analytics system with comprehensive filtering capabilities, allowing creators and agencies to analyze both external and internal traffic with greater precision. This first release focuses on providing detailed insights through a powerful, multi-dimensional filter framework.

Overview

At the core of Traffic Metrics V2.0 is a comprehensive filtering system that enables deep traffic analysis across various dimensions and time periods. With this enhanced visibility, you can better understand traffic performance across multiple dimensions and time periods, gaining deeper insights into your audience acquisition and revenue generation patterns.

The system displays all traffic sources, including Tracking Links, Trial Links, and Direct Traffic (traffic acquired outside of specific links) in a unified interface. This comprehensive view gives you the full picture of your traffic performance.

For Tracking and Trial Links: You can view click counts, fan acquisitions, and earnings (depending on your filter settings - specifically the fan subscription period and spending timeframe).

Introduction

The dashboard in OnlyMonster provides agencies, organizations, and solo creators with a comprehensive view of various metrics and indicators across their organization. The key feature is the ability to compare these metrics to understand process developments and identify areas for improvement.

When multiple team members manage chats for the same creator, distinguishing between different conversations can become difficult. The Enhanced Color Chats Splitting feature solves this by assigning distinct colors to conversations based on fan IDs, improving coordination and visual clarity across the team.

What's New

We've upgraded our color splitting system from a simple 2-color approach (odd/even) logic to a more advanced multiple-color system (up to 6) that provides enhanced visual clarity for larger teams.

Using emojis can enhance your conversations and improve connections with your audience, potentially increasing fan satisfaction, loyalty, and revenue.

Personalize the Emoji Bar

You can easily customize your Emoji Bar via the Edit (1) and Add Emoji (2) buttons. This allows you to:

• Add your most frequently used and favorite emojis for quick access.

By using the CheckBox, members can modify and add various elements for an optimized workflow.

This guide outlines the CheckBox settings and functionality to help you effectively customize your workspace.

The CheckBox is located in the OnlyMonster Widget on the Creator page:

1. Navigate to the bottom-right corner.

2. Open the Settings section.

For smoother and more advanced operation, we recommend using - a modern cloud-based media solution developed by OnlyMonster. Learn more about its features and advantages in our .

Vault Labeling

The media labeling feature allows one to easily track the status of content sent to fans:

Create an extensive library of templates, each containing relevant text, media, and pricing options. This allows you to maintain a consistent tone and style in your communications and deliver the right content to your fans.

Use Template Tags to quickly and easily locate the templates you need. These tags act as organizational tools, functioning like folders, to help you categorize and manage your template library efficiently.

Incorporate notes within each template

Accessing AI Assistant

Locate the AI Assistant page from the left menu of your dashboard for AI configuration options.

What Can AI Magic Box Do?

The AI Magic Box is conveniently located in your messages right next to the preset emoji bar. Just click on it whenever you need a little creative boost.

Whether you're brainstorming chat responses, cooking up video scenarios, or crafting eye-catching mass messages, the AI Magic Box can help. Write your thoughts or ideas in the box, even in your native language, and watch it work its magic.

Our AI turns your inputs into informal English, adapted for the conversational style common on OnlyFans. The result is a well-crafted message ready to captivate your fans.

With OnlyMonster browser, fan avatars are replaced with Labels, allowing you to quickly identify which fans require immediate attention. We classify labels as follows:

Put a mouse pointer over the fan’s label to view the hint about its PPV activity.

Additionally, we mark fans based on their subscription status:

• New: Subscribed less than 7 days ago.

The Proxy Missing error occurs when there is no active proxy on the creator’s account or if the proxy has been deactivated.

Understanding the Issue

This error can happen due to the following reasons:

• The creator’s account plan has expired for more than 72 hours, leading to proxy deactivation.

MacOS Menu bar

The menu is located at the top of the screen.

OnlyMonsterBrowser

• About OnlyMonsterBrowser: View the application version and developer information.

• Services: Access to macOS system services.

• Hide OnlyMonsterBrowser: Hide the current application window. Hotkeys: ⌘ + H

• Hide Others: Hide all other application windows. Hotkeys: ⌘ + ⌥ + H

• Show All: Show all hidden windows.

• Quit OnlyMonsterBrowser: Exit the application. Hotkeys: ⌘ + Q

File

• Open Tab: Open a new tab. Hotkeys: ⌘ + T

• Open Location: Go to the specified URL. Hotkeys: ⌘ + L

• Close: Close the current tab. Hotkeys: ⌘ + W

• Duplicate Tab: Create a duplicate of the current tab. Hotkeys: ⌘ + D

Go

• Go Back/Go Forward: Navigate backward or forward in the browsing history. Hotkeys: ⌘ + [ / ⌘ + ]

• Next Tab/Previous Tab: Switch between open tabs. Hotkeys: ⌘ + ⇧ + → / ⌘ + ⇧ + ←

• Switch Tab: Jump to a specific tab 1 up to 9 Hotkeys: ⌘ + 1…9

Notifications

• Subscriptions: New subscriber notifications.

• Purchased Messages: New purchase notifications.

• Tips: New tip notifications.

• New Fans Messages: New fans messages notifications.