Forgot Password

Resetting your password

  1. Click on your profile icon in the upper right corner.

  2. Choose Sign Out to open the login screen.

  1. On the login screen, select Forgot Password?

  1. This will open a browser window. Enter your email and select Forgot Password?

  2. Choose Reset your password.

  1. OnlyMonster will send you a code to change the password, which you need to enter.

  2. Create and confirm your new password.

Your password is now changed, and you’ll need to log in with the new password.

If you have an Auto-Save Password feature enabled, you can change your password directly in the Manage Account menu. For more details on updating your password or other account information, check out our article Manage Account Information.

"Forgot Password?" Button Not Visible

In some browsers, the sign-in form displays both the email and password fields on the same screen, without a Forgot Password link.

If this happens, do not enter your password. Instead:

  1. Make sure only your email address is filled in — clear the Password field.

  2. Click Continue.

The page will reload showing the email-only step, and the Forgot Password link will appear on the next screen.

Click Forgot Password and follow the steps described above to reset your password.

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