# Payment Guide

#### This guide explains how to:

* Add funds to your Organization Balance
* Renew account subscription plans
* Purchase additional AI credits

OnlyMonster supports payments via cryptocurrency, Apple Pay, Google Pay, PayPal, or credit/debit card.

### Summary

All payments in OnlyMonster follow this flow:

1. Add funds to your organization balance using a **credit/debit card** or **cryptocurrency**.
2. Use your balance to: 

* Renew account subscription plans or Purchase additional AI credits.

#### Renewal Notifications

* A red notification in the **Billing tab** indicates upcoming renewals.
* The counter shows how many accounts are close to expiration.
* Notifications appear 3 days before a plan expires.

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### Adding Funds to Your Organization Balance

Before renewing plans or purchasing AI credits, you must add funds to your organization balance.

#### Steps

1. Go to [**Billing**](https://onlymonster.ai/panel/billing/) → Add Funds to Your Balance.
2. Enter the amount you want to add.
3. Select a payment method:

* Credit/Debit Card
* Credit/Debit Card (Secondary – with VAT & invoice)
* Cryptocurrency

4. Complete the payment.

#### Credit/Debit Card Payment

This payment method supports Apple Pay, Google Pay, and direct credit/debit card payments.

#### **Steps**

1. Enter the amount you want to add.
2. Fill in the billing details:
   * **Billing Country** — select your country. The VAT rate will be calculated automatically based on the selected country.
   * **Customer Type** — select **Individual** or **Business**.
   * **VAT ID** *(optional, for Business customers)* — enter your VAT registration number (e.g., DE123456789) to apply the correct VAT treatment.
3. Click **Checkout** to review the payment summary. The summary will show the final total with VAT included.
4. Select Apple Pay, Google Pay, or enter card details manually.
5. Complete the payment.

**Invoices**

Automatic invoice delivery is not yet available. To receive your invoice, please contact **support** after completing the payment

#### Cryptocurrency Payment

#### Steps

1. Select the cryptocurrency and network.
2. Copy the payment address or scan the QR code.
3. Send the payment from your crypto wallet.

Important Notes:

* Network fees and commissions apply.
* Funds may take up to 10 minutes to appear in your balance.

### Extending Account Plans

Once your organization account has sufficient funds, you can renew subscription plans for your accounts.

#### Plan Duration

* Each subscription lasts **30 days**.

#### Steps

1. Open Billing → Subscriptions.
2. Find the account you want to renew.
3. Choose a duration:

* 1 month
* 3 months
* 6 months

Availability Rules:&#x20;

* Options depend on the platform and the account’s earnings.
* If an account has no earnings in the last 30 days, only a 1-month plan is available. (See the Payments Breakdown article for details.)

4\. Make sure the plan is highlighted in green (this means it is selected).

5\. Click Make Payment.

**Note:** Recurring payments are not supported. All renewals must be completed manually. .

### Purchasing Additional AI Credits

If you need more AI credits:

1. Go to Billing
2. Click Purchase More AI Credits.
3. Select the number of credits.
4. Confirm and complete the payment.

Once processed, credits are added automatically to your account.

### Troubleshooting Payment Issues

If you experience payment issues:

#### Credit / Debit Card

* Check for payment errors.
* Contact OnlyMonster Support if the issue persists.

#### Cryptocurrency

* If funds do not appear, provide the Transaction ID (TxID) to support for faster resolution.