Payment Guide

This guide explains how to:

• Add funds to your Agency Balance

• Renew creator subscription plans

• Purchase additional AI credits

OnlyMonster supports payments via cryptocurrency, Apple Pay, Google Pay, PayPal, or credit/debit card.

Summary

All payments in OnlyMonster follow this flow:

1. Add funds to your agency balance using a credit/debit card or cryptocurrency.

2. Use your balance to:

• Renew creator subscription plans or Purchase additional AI credits.

Renewal Notifications

• A red notification in the Billing tab indicates upcoming renewals.

• The counter shows how many accounts are close to expiration.

• Notifications appear 3 days before a plan expires.

Adding Funds to Your Agency Balance

Before renewing plans or purchasing AI credits, you must add funds to your agency balance.

Steps

1. Go to Billing → Add Funds to Your Balance.

2. Enter the amount you want to add.

3. Select a payment method:

• Credit/Debit Card

• Credit/Debit Card (Secondary – with VAT & invoice)

• Cryptocurrency

1. Complete the payment.

Credit/Debit Card Payment

This payment method supports Apple Pay, Google Pay, and direct credit/debit card payments.

Important: When using this payment method, you will NOT receive an invoice for your payment.

Steps

1. Select Apple Pay, Google Pay, or enter card details manually.

2. Provide the required information (card number, expiration date, CVV).

3. Complete the payment.

Note: If a transaction is pending or unsuccessful, contact OnlyMonster Support.

Credit/Debit Card Payment (Secondary) with VAT and Invoice

Choose this payment method if you need an official invoice.

Key Difference

• You will receive an invoice by email after payment.

• VAT is included.

Steps:

1. Enter your card details.

2. Complete the payment.

3. Check your email for the invoice.

Cryptocurrency Payment

Steps

1. Select the cryptocurrency and network.

2. Copy the payment address or scan the QR code.

3. Send the payment from your crypto wallet.

Important Notes:

• Network fees and commissions apply.

• Funds may take up to 10 minutes to appear in your balance.

Extending Account Plans

Once your agency account has sufficient funds, you can renew subscription plans for your accounts.

Plan Duration

• Each subscription lasts 30 days.

Steps

1. Open Billing → Subscriptions.

2. Find the account you want to renew.

3. Choose a duration:

• 1 month

• 3 months

• 6 months

Availability Rules:

• Options depend on the platform and the account’s earnings.

• If an account has no earnings in the last 30 days, only a 1-month plan is available. (See the Payments Breakdown article for details.)

4. Make sure the plan is highlighted in green (this means it is selected).

5. Click Make Payment.

Note: Recurring payments are not supported. All renewals must be completed manually. .

Purchasing Additional AI Credits

If you need more AI credits:

1. Go to Billing

2. Click Purchase More AI Credits.

3. Select the number of credits.

4. Confirm and complete the payment.

Once processed, credits are added automatically to your account.

Troubleshooting Payment Issues

If you experience payment issues:

Credit / Debit Card

• Check for payment errors.

• Contact OnlyMonster Support if the issue persists.

Credit / Debit Card (Secondary)

• Check your email for the invoice and receipt.

• Contact support if you did not receive them.

Cryptocurrency

• If funds do not appear, provide the Transaction ID (TxID) to support for faster resolution.