Priority Mass Messages V2.0
Priority Mass Messages is a cloud-based OnlyMonster feature that allows you to automatically send mass messages to fans' Priority inbox. A system of advanced filters allows you to fine-tune delivery and improve fan engagement.
General Information and Overview
On the main Mass Messages page, you can select a Creator and view all Priority Mass Messages campaigns launched for that Creator.
To create a new Campaign, first select the Creator and click the New Campaign button.
Important: You cannot create a campaign without selecting at least one filter from the Fans Audience section. The online filter alone is not sufficient - campaigns with only this filter will not run.
Campaign Overview Section
The following information is displayed in the campaign overview:
Message - The content of the message
Status - Current state of the campaign:
Sending - the campaign is active and messages are being delivered to fans based on the selected filters
In Queue - the campaign is waiting in line and will begin once the current active campaign is completed.
Stopped - the campaign was manually paused and is no longer sending messages
Unsending - Messages are currently being removed via the Auto-Unsend feature, based on your configuration.
Done - the campaign has finished successfully, and all messages have been sent to the targeted audience
Unsent - the campaign was created, but messages were not sent (possibly due to configuration issues or manual cancellation)
Progress - Percentage of messages sent
Audience Filter - Displays selected filters for targeting, including sending conditions and exclusion lists.
Sent - Total number of messages successfully sent.
Unsent - Number of unsent messages.
Price - Price set for paid messages (if applicable)
Purchases - Number of purchases made from the campaign
Earnings - Total earnings generated from the campaign
Attachments - Number of media files attached to the message
Understanding Campaign Progress Indicators
These indicators help you interpret the status of your Priority Mass Message campaigns:
Campaign Not Started:
Sent and Unsent columns display a dash (—)
Progress bar remains at 0%
Meaning: The campaign is configured but hasn't begun sending messages yet.
No Matching Fans:
Sent and Unsent columns display a 0
Progress bar shows 100%
Meaning: The campaign ran but no fans matched the selected filters, so no messages were sent.
Campaign Queue System
Important: Only one campaign can be active at a time. If multiple campaigns are created, the first created campaign will start first. Other campaigns will be placed in a Queue and will only start after the active campaign is completed.
Setting Up Priority Mass Messages
To create a Priority Mass Message, select Creator from the dropdown and click New Campaign.
You are now redirected to the Campaign Settings tab, where you need to configure the campaign settings.
Delivery Options
To ensure smooth delivery, we process one campaign at a time. When multiple campaigns are scheduled for the same moment, they'll be placed in a queue.
You cannot create a campaign without selecting at least one filter from the Fans Audience section. The online filter alone is not sufficient - campaigns with only this filter will not run.
Schedule Campaign Delivery
You can schedule your Priority Mass Message campaign to start at a specific date and time:
To schedule a campaign:
Toggle "Schedule at" ON
Select the desired date using the date picker
Select the time for the campaign to start
Choose the timezone reference:
Agency - Uses the agency's configured timezone
UTC - Uses UTC 0 timezone
Important: Scheduled campaigns will automatically start at the specified time. If another campaign is active when your scheduled campaign is due to start, your campaign will be queued and begin once the active campaign completes.
Auto Unsend Message
You can enable the Auto-Unsend feature:
Toggle "Auto unsend message" ON
Select the condition "If not read by fan" or "ALL"
Set the delay period (from 1 hour up to 20 hours)
Fans Audience
Note: At least one filter from this section must be selected to create a campaign.
When creating a Priority Mass Message campaign, you can apply the following filters to target your audience more precisely:
Include Fans
Fans matching these criteria will be targeted.
Online Only
Target only fans who are currently online.
Subscribed from ... to ...
Filter fans based on their first subscription date. You can set a date range for when fans subscribed.
Spent on selected creator between... and ...
Target fans based on how much they have spent on the selected Creator's page. When activating this filter, you need to specify both minimum and maximum spend amounts.
Spent within current agency between... and ...
Target fans based on their total spending across all models connected to the current agency. When choosing this filter, you need to specify both minimum and maximum spend amounts.
Purchased from selected creator
Filter fans based on recent purchases from the selected Creator:
Less than X days ago
More than X days ago
Purchased within current agency
Filter fans based on recent purchases from any agency model:
Less than X days ago
More than X days ago
Exclude Fans
Fans matching these criteria will NOT receive message.
Active chats within the last
Exclude fans with active chats within the selected timeframe (messages sent by the model only are taken into account):
Minimum value: 15 minutes
Maximum value: 24 hours
Fan Lists
Click here and select lists to exclude - you can select any number of exclusion lists.
Create Message
Text and emojis
Composing the Message: Enter your message text in the input field.
Click the plus (+) icon to open the emoji panel and insert emojis into your message.
Personalisation
To insert the fan's name or custom name:
Click the Dynamic Name button.
Choose between the following options:
Custom Name - Custom name you've assigned (if available)
Fan's Name - Name from fan's profile (if available)
Fan's Name → Custom Name - Uses the fan's name first. If it's missing, the custom name is used.
Custom Name → Fan's Name - Uses the custom name first. If it's missing, the fan's name is used.
First Word from Name
When choosing Fan's Name - switch the toggle ON and the first word from the fan's name will be automatically inserted.
Fallback Name
Set a fallback name below to use when no custom or fan name is available. Use a warm placeholder like "Sweetie" or "Honey" when the fan's name isn't known.
Adding Media and Setting Price
Free Media
To add free media to your campaign:
Click the plus (+) icon in the Free Media field
Select media from the media hub (media can only be added from the media hub)
Paid Media
To add paid media to your campaign:
Toggle Paid Media ON
Set the price in the Price field
Click the plus (+) icon in the Paid Media field to upload
Paid Text
You can also create a paid text campaign:
Toggle Paid Text ON
Set the price in the corresponding field
Before launching the campaign
Carefully review all fields and settings. Ensure that at least one filter from the Fans Audience section is selected.
Important: Once the campaign is started, neither the message nor the settings can be edited.
When everything is verified, click Start Campaign to launch.
After launch, the campaign will appear in the campaign list with the appropriate status (Active if it's the first campaign, or Queued if another campaign is already running).
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