clockActivity Time Tracker

The Clock In/Clock Out feature enables you to track active working time within the application. This article explains the core principles of the activity tracker and how to use it effectively.

Enabling the Time Tracker

The time tracker offers two operational modes:

Automatic time tracking - Time recording begins automatically when members start working.

Manual time tracking - Members control when to start time recording.

Setting Up Automatic Time Tracking

To enable automatic time tracking for specific roles:

  1. Navigate to the Management Panel → Roles tab

  2. Select the role you want to configure

  3. Toggle Automatic Time Tracker to the ON position

  4. Click Save Changes

Once enabled, all members assigned to this role will have their active time automatically tracked.

Manual Time Tracking

If automatic tracking isn't enabled for a role, members can start recording time manually.

To control your tracking session:

  1. Hover over the top-right corner of the application

  2. Select the desired action:

  3. Start - Begin tracking time or start a new session

  4. Pause - Temporarily stop the session (for example, if you're taking a break)

  5. Stop - End the current session completely

Note: Members can manually stop or pause their session in both automatic and manual tracking modes. Use Pause for any breaks during your work session. To resume tracking after pausing or to start a new session after stopping, click Start Tracking Time.

How the Activity Tracker Works

The system monitors your activity to ensure accurate time tracking:

5-Minute Inactivity Check

If no actions are detected for 5 minutes, a pop-up message appears with two options:

  • Confirm you're active - Continue the session

  • Pause the session – Temporarily stop time tracking

1-Hour Inactivity Timeout

If you don't respond to the initial pop-up, it remains visible for 1 hour. During this time, you can:

  • Resume the session - Return to work and continue tracking

  • Stop the session - End time tracking

2-Hour Inactivity Timeout

After 1 hour without a response to the first pop-up, a second notification appears informing you that the session has been completed. This notification is displayed for another 1 hour, but during this second hour, it's no longer possible to resume the existing session. You can only start a new session.

If there's no response to the second popup for another 1 hour (2 hours total inactivity), the system automatically stops the session.

Viewing Activity Logs

You can review tracked time for all members in the Chatter Metrics tab.

The Clocked Time column displays the total active time and break time for each member.

To view a detailed breakdown of a session:

  1. Navigate to Chatter Metrics

  2. Locate the Clocked Time column

  3. Click the clock icon next to a member's name

This opens a detailed session timeline showing:

  • Date - When the session occurred

  • Clocked Time - Current session status (active, paused, or stopped)

  • Activity Time - Time range of active work

  • Session chronology - Start times, pauses, and stops throughout the day

Time spent on pause is recorded as break time. If you took breaks totaling 30 minutes during your work session, this will be reflected in the overall statistics in the Clocked Time tab within Chatter Metrics.

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